From the Heart 2

    4411 Segovia Dr, Pasco, WA 99301
    • Memory Care

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    Location

    Map showing location of From the Heart 2

    From the Heart 2 is located at 4411 Segovia Dr, Pasco, WA, 99301.

    About From the Heart 2

    From The Heart 2 is an adult family home located at 4411 Segovia Drive in Pasco, Washington, and it's licensed by the state under number 751561, regulated through Washington's Department of Social Services. This facility can support up to six elderly adults, providing around-the-clock care and support with things like showering, getting dressed, using the bathroom, and medication, including insulin and injected medicines, with staff trained for medical and emotional needs like hospice, palliative care, and symptom management. Meals are homemade and served three times a day, and the staff can adapt diets for conditions such as diabetes or high blood pressure if needed, with kosher and vegetarian options too, and there's a visiting barber or hairdresser for convenience. You'll find both indoor and outdoor common areas including a big courtyard of about 8,000 square feet, a library, a health room, a spa, steam room, and spaces for community events, recreation, or just relaxing, plus there are private baths and wheelchair accessible showers for each room. Residents can keep cats and dogs within certain weight limits, and the facility has technology like bracelet alarms to help keep people from wandering off, which helps especially in the memory care area-a separate, locked building designed for folks with Alzheimer's and dementia, using secured spaces and tailored support to keep them safe. The community offers a full schedule every day, including music therapy, animal visits, movies, exercise, tabletop games, creative crafts, social, spiritual, and wellness activities, either in the home or with help getting to appointments or church, with transportation and parking provided, and there are devotional services onsite if wanted. From The Heart 2 allows folks to age in place, so residents can stay even as health needs change, and short-term respite stays are available. With help for people who need two-person transfers, support with incontinence or high care needs, and the ability to take care of those with behavioral or exit-seeking issues, the staff tries to make the environment feel cozy and home-like, focusing on strong support for residents and their families during difficult times. The community helps encourage friendships, socializing, and wellness, and tries to offer peace of mind with staff and nurses available day and night, caregiver support 24/7, and a secure yet comfortable place for seniors to live.

    People often ask...

    From the Heart 2 offers memory care and board and care.

    The full address for this community is 4411 Segovia Dr, Pasco, WA 99301.

    No, From the Heart 2 does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number752703
    StatusOp
    Facility typeAdult Family Home
    Capacity7 residents
    Special certificationMental Health, Dementia
    View the official license record

    Inspection Reports

    12

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    2

    Years

    01 Jun 2026Enforcement Letters
    Cited two deficiencies related to TB testing and medical device assessment and assessed civil fines.
    • WAC 388-76-10265 (1)(d)Tuberculosis testing
    • WAC 388-76-10650 (2)(a)Medical device assessment
    01 Mar 2026Investigation
    Found noncompliance with medication–log requirements due to missing staff initials and undocumented doses, with corrections noted by the stated date.
    • WAC 388-76-10475Medication Log
    01 Mar 2026Enforcement Letters
    Imposed a $200 civil fine for an undocumented medication log due to missing staff signatures for one resident, with prior citations on the same deficiency.
    • WAC 388-76-10475(3)(a)Medication Log
    01 Jan 2026Investigation
    Verified that medication administration deficiencies were corrected and nurse delegation was established for residents who required it; the home is back in compliance.
    • WAC 388-76-10455Medication Administration
    01 Dec 2025Enforcement Letters
    Identified that nurse delegation was not in place for three residents, leading to administration by undelegated staff. Assessed a $600 civil fine for the deficiency.
    • WAC 388-76-10455(2)Medication—Administration
    01 Nov 2025Investigation
    Found deficiencies related to medication administration documentation and failure to issue a required discharge notice; some records were incomplete and placed residents at risk.
    • WAC 388-76-10475-3-aMedication log documentation and signatures
    • WAC 388-76-10616-2-bMedication administration documentation—MAR entries
    01 May 2025Investigation
    Verified compliance after follow-up; the mandated reporting deficiency was corrected.
    • Type AWAC 388-76-10673-1-aMandated reporting
    01 Mar 2025Investigation
    Found multiple regulatory deficiencies related to testing waivers and certifications, including failing to obtain a Medical Test Site Waiver before glucose testing, lacking MSTW certification, and conducting COVID-19 tests without the proper waiver.
    • RCW 70.128, RCW 70.129, RCW 74.34 RCW; RCW 74.39A RCWMedical Test Site Waiver (MSTW) before testing
    • MSTW certification not granted or pending
    • COVID-19 testing without a Medical Test Site Waiver
    01 Jan 2025Enforcement Letters
    Imposed a civil fine after finding a deficiency for not obtaining a Medical Test Site Waiver before blood glucose testing, placing a resident at risk.
    • WAC 388-76-10015(1)License- Adult family home- Compliance
    01 Nov 2024Inspection
    Investigated multiple deficiencies across medication logging, background checks, safety and resident rights, finding failures to meet requirements.
    • WAC 388-76-10475Medication Log
    • WAC 388-76-10176Background checks
    • WAC 388-76-10750Safety and maintenance
    • WAC 388-76-10015License – Compliance required
    • WAC 388-76-10230Pets
    • WAC 388-76-10355Negotiated care plan
    • WAC 388-76-10530Resident rights – Notice of rights and services
    • WAC 388-76-10532Resident rights – Disclosure forms
    • WAC 388-76-10845Emergency drinking water supply
    • WAC 388-76-10850Emergency medical supplies
    • WAC 388-112A-0200Orientation training
    • WAC 388-112A-0710CPR/First-aid training
    • WAC 388-76-10375Negotiated care plan – Signatures required
    • WAC 388-76-10176Background checks – fingerprint results
    28 Aug 2024Investigation
    Investigated caregiver qualifications and nurse delegation credentials; found deficiencies led to a resident receiving medication from an unqualified caregiver.
    • WAC 388-76-10135Qualifications Caregiver
    • WAC 388-112A-0550Nurse delegation core training and nurse delegation specialized diabetes training
    02 Jan 2024Investigation
    Investigated the background-check allegation and found that a staff member worked unsupervised before the required background-check results were returned, placing residents with a disqualified caregiver.
    • WAC 388-76-10175Background checks

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of From the Heart 2. The information above has not been verified or approved by the owner or operator. For exact information, please contact From the Heart 2 directly. There is no cost for this service. We are compensated by the community you select.

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