Silver Creek Inn Memory Care

Silver Creek Inn Memory Care receives predominantly positive feedback for its compassionate staff, welcoming atmosphere, and support for residents with Alzheimer’s disease and other forms of dementia. Families commonly describe staff as attentive and approachable, and appreciate being kept informed through calls, meetings, texts, photos, or activity updates. Several families say staff help residents maintain independence, participate in daily life, and adjust to a move. Reviewers also value family support groups and the personal attention shown to relatives during difficult transitions and hospice care.

Care experiences are not uniformly positive. Some families raise concerns about staffing capacity, changes in staffing or administration, and uneven dementia-care training, particularly when residents have more complex behavioral needs. Other concerns relate to consistency in grooming and toileting assistance, medication oversight, and monitoring of personal care. One family also raised a concern about pressure-injury prevention and monitoring. These accounts contrast with many families’ descriptions of attentive care, so prospective residents may wish to ask how staffing, clinical oversight, and care plans adapt as needs change.

The building is frequently described as clean, attractive, and well maintained, with a warm, residential style, themed décor, comfortable rooms, and personalized door displays. Reviewers also mention secure walking areas, courtyard access, and round-the-clock nursing availability. A few families found the community large or less suited to their preference for a smaller setting, and some tours could not meet needs for a private room or a particular communication or room setup. Cost is another consideration: some families describe the community as expensive or note additional charges, while others report that pricing was clear or that staff discussed options.

Dining is generally rated positively, with multiple families praising the food and some noting flexibility to request alternatives. Activities are a consistent strength, including exercise, games, social events, and opportunities to spend time with other residents. Some reviewers would like more outings or outdoor activities, and one family described meal-service frustrations. Overall, Silver Creek is often viewed as a well-run, engaging memory-care community with strong staff relationships and appealing surroundings, while staffing consistency, complex-care fit, personal-care follow-through, room availability, and total cost are important topics for families to explore during a visit.

Location

Silver Creek Inn Memory Care is located at 6345 E. Baseline Rd, Mesa, AZ, 85206.

About Silver Creek Inn Memory Care

Silver Creek Inn Memory Care sits in a busy part of Mesa, Arizona, close to medical facilities like Honora Healthcare Clinic Services, and was started by a family as part of Koelsch Senior Communities back in 1958, so the history goes back a good while and you can see they try to keep things warm and homey with spots like a fireplace room, sunrooms, clubhouse, and lounge areas where folks can sit and visit or just rest in comfort, because the building and programs focus on adults dealing with memory loss, like Alzheimer's or Dementia, and everything's set up so people can move safely, with secure doors, motion sensors, window alarms, and those long pull cords all through the place to help if someone needs staff in a hurry. Staff and licensed nurses are around all day and night, every day, and they're trained through a Personal Touch program so each resident gets individual attention, and the care covers a lot including diabetic shots, wound care, medicine help, and special dining under the Koelsch dining program that tries to make sure no one gets left out. Small studio rooms let folks have privacy but also watchful eyes nearby, and the whole design gives people a safe place to wander and have some freedom without worry. Silver Creek Inn Memory Care offers activities to help keep minds and bodies active-music, pet visits, picnics, spiritual gatherings, games, outings, and exercises-all meant for people with memory troubles, and they even have support groups for caregivers right in the facility so families get support, which doesn't always happen everywhere. Housekeeping, laundry, a beauty shop, and rides for community outings are all there, and people find ways to socialize with lots of shared rooms and planned events. The staff sticks to a model that focuses on helping residents hold onto their purpose and enjoy daily moments, using things like the Humanitude® approach and the Living Well® pillars, so the care is supposed to be gentle, full of respect, and always aiming to make every day meaningful. Silver Creek Inn Memory Care is clean, calm, and easy to settle into, with a steady routine and plenty of ways for new folks to adjust, and though information's not always easy to find, the community stays focused on treating people with dignity in a peaceful setting built just for memory support.

About Koelsch Senior Communities

Silver Creek Inn Memory Care is managed by Koelsch Senior Communities.

Koelsch Senior Communities (founded 1958) is a family-owned senior living provider headquartered in Olympia, WA, operating 39 communities across eight states. Founded by Emmett and Alice Koelsch with the philosophy "Treat each resident with the respect they deserve," the company offers independent living, assisted living, and memory care services.

People often ask...

Silver Creek Inn Memory Care offers memory care.

There are 64 photos of Silver Creek Inn Memory Care on Mirador.

The full address for this community is 6345 E. Baseline Rd, Mesa, AZ 85206.

No, Silver Creek Inn Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

License number	001cs00000WoFMQAA3
Status	Active
Facility type	Assisted Living Center
License class	Active
Capacity	67 residents
Licensee	SILVER CREEK INN MEMORY CARE COMMUNITY
Effective	August 22nd, 2012
Expires	July 31st, 2027

View the official license record

Inspection Reports

Reports

Citations

Complaints

Years

01 Sept 2026Complaint		01 Sept 2026Complaint Identified deficiencies in TB infection control, staff orientation, and resident exit orientation. The deficiencies included missing annual TB risk assessment and TB-related training, missing orientation documentation for staff, and missing documentation of resident exit orientation. R9-10-113.A.2.a-fR9-10-113.A.2.a-f. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and i R9-10-806.A.9R9-10-806.A.9. Personnel A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and R9-10-811.C.18R9-10-811.C.18. Medical Records C. A manager shall ensure that a resident’s medical record contains: Documentation of the resident’s orientation to exits from the assisted living facility required in R9-10-819(B);
02 Feb 2026Complaint		02 Feb 2026Complaint Identified that a resident was berated and restrained, violating dignity and rights. This is a repeat deficiency from a prior complaint. R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration; R9-10-810.B.2.iR9-10-810.B.2.i. Resident Rights B. A manager shall ensure that: 2. A resident is not subjected to: i. Restraint;
03 Dec 2025Complaint		03 Dec 2025Complaint Found multiple deficiencies in resident documentation and reporting that could affect safety. Specifically, emergency information forms weren't standardized, a resident death wasn't reported, and service plans lacked required health details and post-incident actions. A.R.S. § 36-420.04.CA.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A R9-10-803.K.1R9-10-803.K.1. Administration K. A manager shall provide written notification to the Department of a resident’s: 1. Death, if the resident’s death is required to be reported according to A.R.S. § 11-593, within one working day after the resident’s death; R9-10-808.A.3.aR9-10-808.A.3.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: a. A description of the resident’s medical or health problems, including physical, behav R9-10-815.C.1-7R9-10-815.C.1-7. Directed Care Services C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services includes: 1. The requirements in R9-10-814(F)(1) through (3); 2. If applicable, the determination in R9-10-814(B R9-10-819.D.2.a-fR9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emerg
14 Aug 2025Complaint		14 Aug 2025Complaint Found no deficiencies.
11 Apr 2025Complaint		11 Apr 2025Complaint Found a resident was restrained during a shower by staff, leaving marks and bruises, and the manager did not ensure the resident was not subjected to restraint. R9-10-810.B.2.iR9-10-810.B.2.i. Resident Rights B. A manager shall ensure that: 2. A resident is not subjected to: i. Restraint;
06 Feb 2025Complaint		06 Feb 2025Complaint Found no deficiencies.
21 Nov 2024Complaint		21 Nov 2024Complaint Found no deficiencies after reviewing the specified complaints.
18 Nov 2024Complaint		18 Nov 2024Complaint Found no deficiencies.
18 Oct 2024Complaint		18 Oct 2024Complaint Identified missing CPR and first aid documentation for one staff member, resulting in incomplete personnel records. R9-10-806.A.10A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
17 Sept 2024Complaint		17 Sept 2024Complaint Found no deficiencies.
09 Aug 2024Complaint		09 Aug 2024Complaint Identified multiple regulatory violations, including failure to provide requested documents within two hours, incomplete TB clearance for staff, improper medication storage, and inaccurate disaster drill records. R9-10-803.E.1E. A manager shall ensure that, unless otherwise stated: 1. Documentation required by this Article is provided to the Department within two hours after a Department request; and R9-10-806.A.8.a-bA. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculosis: a. On or before the date R9-10-816.B.1B. If an assisted living facility provides medication administration, a manager shall ensure that: 1. Medication is stored by the assisted living facility; R9-10-818.A.4A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
08 Jul 2024Complaint		08 Jul 2024Complaint Found no deficiencies.
23 May 2024Complaint		23 May 2024Complaint Identified deficiencies included lack of required caregiver training documentation and a staff member's distraction from care that resulted in residents not being treated with dignity. R9-10-806.A.1.b.iA. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers; R9-10-810.B.1B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
13 Jul 2023Complaint		13 Jul 2023Complaint Found multiple deficiencies related to staff training, background checks, orientation and CPR/First Aid certification, and service-plan compliance for daily living tasks. These issues affected oversight of staff readiness and resident care. A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con R9-10-803.A.9A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411. R9-10-806.A.1.b.iA. A manager shall ensure that: 1. A caregiver: b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers; R9-10-806.A.9A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and R9-10-806.A.10A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults. R9-10-808.C.1.cC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: c. Provides assistance with activities of daily living according to the resident's service plan;

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Silver Creek Inn Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Silver Creek Inn Memory Care directly. There is no cost for this service. We are compensated by the community you select.