Consulate Health Care of Pensacola

    235 W Airport Blvd, Pensacola, FL 32505
    • Skilled Nursing
    3.0ยท7 reviews

    Skilled staff got me walking

    I'm doing pretty good - the rehab staff were skilled and got me back on my feet in under a month. PT is available in-room or in a large, well-equipped gym; nurses handle meds and temperature and are quick to help with a great attitude. The building separates nursing home and live-in rehab, my room has improved, and the doctor is wonderful - overall a comfortable, very good place.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.00ยท(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.2
    • Meals

      1.0
    • Amenities

      2.0
    • Value

      3.0

    Pros

    • Effective short-term rehabilitation and physical therapy
    • Rapid functional improvement during rehab stays
    • Large, well-equipped therapy gym
    • In-room therapy available
    • Attentive and positive rehab-staff attitude
    • On-site nursing for medication and vital-sign monitoring
    • Comfortable rooms and facility areas
    • Prompt assistance in the rehab unit

    Cons

    • Inconsistent medication administration and monitoring
    • Variable nursing skill and clinical competency
    • Irregular resident-assistance and toileting support
    • Insufficient supervision and rounding practices
    • Cleanliness and sanitation concerns in rooms and common areas
    • Inadequate dietary management for clinical needs
    • Communication and care-coordination gaps
    • Personal-property management lapses
    • Safety oversight shortcomings (falls/choking risk)
    • Delays in response to acute symptoms and pain management
    • Concerns following a resident's death and staff-conduct allegation

    Summary of reviews

    Reviews describe a facility with notable strengths in short-term rehabilitation alongside consistent operational concerns. The rehabilitation program, including on-site and in-room physical therapy and a large, well-equipped gym, is repeatedly cited as effective; reviewers report timely functional gains and positive, motivated rehab staff. Rooms and some common areas are described as comfortable, and in the rehab unit respondents note relatively prompt assistance and attentive therapists.

    At the same time, there are recurrent clinical and operational issues that prospective families should evaluate. Medication administration and monitoring appear inconsistent, with accounts of delayed or missed doses and gaps in blood-glucose surveillance. Nursing competency is described as variable across staff and units, which ties into reports of irregular assistance with activities of daily living (for example, toileting and repositioning) and delayed responses to acute needs, including pain control. Several comments indicate limited physician presence and lapses in care coordination that can exacerbate these problems.

    Dining and nutrition are another area of concern. Reviewers describe meals that do not consistently meet dietary needs for residents with conditions such as diabetes, along with limited kitchen accommodation and poor communication with the dietitian. These issues, combined with reports of inadequate hydration and feeding assistance in some cases, suggest gaps in clinical nutrition management and mealtime support.

    Facility maintenance and resident property management are additional themes. Multiple reviewers raised sanitation concerns in rooms and bathrooms, and there are reports of medication packaging and personal items being misplaced. Safety oversight practices are singled out as inconsistent: reviewers referenced insufficient rounding, risks related to unsupervised residents (including fall and choking vulnerabilities), and lapses in catheter or dialysis-port handling. One review includes serious allegations about staff conduct following a resident's death; this specific claim may warrant direct inquiry with management and regulators.

    Overall, the pattern is of a facility that delivers strong, focused rehabilitation services but struggles with consistent nursing coverage, medication safety processes, dietary management, cleanliness, and communication. Some reviewers noted recent improvements and named a supportive physician or positive changes to care, indicating variability over time and by unit. Families considering this facility should ask about current staffing ratios, medication-administration protocols, infection-control and cleaning routines, dietitian involvement for clinical diets, property safeguards, and procedures for incident reporting and family communication to assess whether the operational weaknesses have been addressed.

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    Medicare Ratings

    2ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Consulate Health Care of Pensacola

    Consulate Health Care of Pensacola is located at 235 W Airport Blvd, Pensacola, FL, 32505.

    About Consulate Health Care of Pensacola

    Consulate Health Care Of Pensacola is a senior living community with 120 certified beds and about 113 residents, so most rooms are filled. The place offers apartment-style environments with both private and semi-private rooms, which include private bathrooms, air conditioning, Wi-Fi, cable TV, and kitchenettes, so folks can have some comforts of home. Residents get 24-hour on-site supervision and care, and staff help with daily activities like bathing, dressing, and taking medicine, which is useful if someone needs extra help. There's always a nurse on site, and the nurse staffing includes registered nurses, LPNs, and CNAs, so people always have access to skilled care no matter the time of day.

    This facility provides skilled nursing, assisted living, memory care for Alzheimer's or dementia, and even hospice and respite care, along with short-term rehab for those recovering from surgery, illness, or injury, so folks can get the care they need. Occupational therapy, physical therapy, speech therapy, cardiac therapy, stroke recovery, IV antibiotics, pain management, wound care, bariatric care, and oncology care are all available, and the community works with professionals like Dr. Michael V. Riesberg and has lab access to Baptist Health Care. There's a pharmacy on site, and the team does medication management. People who need things like diabetic care, COPD care, orthopedic surgery care, or even trach care can get these right at the center. The staff works to create personal care plans for each resident to make sure their needs get met, including attention to folks who require special diets, nutritional counseling, or wander guard systems.

    Consulate Health Care Of Pensacola offers a full continuum of care, which covers independent living, assisted living, and nursing care, so people can age in place as their needs change. The memory care program provides supervision and activities for folks with dementia. Housekeeping and laundry take chores off residents' plates, and meals are provided one or two times daily depending on need. There are arts and crafts, fitness and wellness programs, movie nights, music events, and scheduled daily social activities, along with outdoor spaces like gardens and paths-just somewhere to sit or walk, so residents can spend time outside if they want.

    Staffing includes about 0.53 RN hours, 0.9 LPN hours, and 3 CNA hours for each resident, bringing the total nurse and aide time per resident to around 1.43 hours. Medical staff keep up with care and assessment planning, infection control, and quality surveys. A medical director helps oversee things. Facility data shows some residents have higher care needs, with 21% experiencing urinary infections, 11% having pressure sores among those at risk, and just 2% reporting moderate to severe pain. The building has a full sprinkler system and holds quarterly fire drills as a safety measure. The facility is for-profit, LLC-operated, run by Consulate Health Care, and has served the Pensacola area since at least 1984.

    Residents can join a resident council, and family members may attend some activities. The center isn't part of a hospital or a Continuing Care Retirement Community, but it does accept Medicare and Medicaid, which can help with costs. Some accommodation is available if couples want to live together, and staff can help coordinate moves and support families during transitions. The place offers privacy, but people can join group activities, use the library, or relax in the wellness room or outdoor areas.

    Though the staff aims for high standards and the building is well equipped for clinical care, recent records show the facility was flagged for abuse within the past year, so families might want to review state inspection reports or ratings before making decisions. Overall, Consulate Health Care Of Pensacola focuses on providing a range of medical, social, and daily living services for seniors, offering support for both those recovering from health problems and those needing ongoing help with daily life, and has the capacity to care for people through many stages of aging.

    People often ask...

    Consulate Health Care of Pensacola offers skilled nursing.

    The full address for this community is 235 W Airport Blvd, Pensacola, FL 32505.

    No, Consulate Health Care of Pensacola does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Consulate Health Care of Pensacola. The information above has not been verified or approved by the owner or operator. For exact information, please contact Consulate Health Care of Pensacola directly. There is no cost for this service. We are compensated by the community you select.

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