Avantara Aurora

    400 Sullivan Rd, Aurora, IL 60506
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.11·(28)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      5.0

    Pros

    • Compassionate and attentive nursing staff
    • Skilled CNAs and direct-care caregivers
    • Strong wound-care and clinical coordination
    • Effective rehabilitation and physical-therapy services
    • Responsive administration and social-services support
    • Clean, well-maintained facility and common areas
    • Engaging activities program and encouragement of socialization
    • Pleasant cafeteria-style dining with menu choices and attentive waitstaff
    • Dedicated housekeeping and laundry teams
    • Hospital affiliation enhancing clinical access
    • Welcoming reception and family-friendly environment
    • Spiritual services and pastoral support

    Cons

    • Inconsistent staff conduct and bedside manner
    • Gaps in responsiveness to urgent resident needs
    • Communication lapses and delayed family notification
    • Variable staffing levels affecting continuity of care
    • Transfer- and fall-safety practice weaknesses

    Summary of reviews

    Overall impression: Feedback indicates a facility with notable strengths in clinical care, rehabilitation, and hospitality, tempered by intermittent operational weaknesses. Many comments emphasize compassionate nursing, capable CNAs, strong wound-care management, and an effective physical-therapy/rehab program. Housekeeping, sanitation, and dining environment are repeatedly described as well maintained, and the facility’s affiliation with a hospital is viewed as a clinical advantage. Activities staff and communal dining are cited as supportive of resident socialization, and spiritual services and family-oriented reception were also appreciated.

    Care and clinical services: Clinical capabilities are a clear strength. Review content highlights attentive nursing presence, coordinated wound care, and successful rehab outcomes. Families and visitors frequently describe thoughtful, individualized attention and positive interactions with nursing leadership. At the same time, there are intermittent accounts indicating gaps in bedside conduct and responsiveness; these translate into concerns about timely attention to urgent needs and the consistency of hands-on care.

    Staff, management, and communication: Administrative responsiveness and social-services support receive positive mention; several comments describe helpful, coordinated administration and welcoming front-desk staff. However, operational inconsistencies are evident in communication practices—specifically delayed notifications to families and uneven information flow following care events. Staffing variability is another recurring pattern: while some shifts provide consistent, attentive coverage, others appear to result in reduced continuity of care.

    Dining, activities, and facilities: Dining is generally described positively—cafeteria-style service with daily menu options and attentive waitstaff, plus a pleasant dining room atmosphere. The facilities are reported clean and well kept, and housekeeping and laundry teams are characterized as dedicated. Activities programming is described as engaging and conducive to socialization, and spiritual offerings (including mass) are noted as supportive for residents and families.

    Notable patterns and recommendations for prospective families: The dominant pattern is one of solid clinical and hospitality services punctuated by occasional operational lapses. When evaluating the facility in person, prospective residents and families may wish to ask about current staffing levels and turnover, fall-prevention and transfer protocols, typical response times for urgent calls, family-notification procedures, and how the facility monitors bedside conduct and communication consistency. Confirming the scope and scheduling of rehabilitation services, wound-care oversight, and the role of the hospital affiliation may help align expectations with an individual resident’s needs.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Avantara Aurora is located at 400 Sullivan Rd, Aurora, IL, 60506.

    About Avantara Aurora

    Avantara Aurora sits at 400 Sullivan Rd in Aurora, IL, and is a senior living and skilled nursing facility providing a wide range of care, like assisted living, memory care, and support for people with Alzheimer's disease. The place offers both skilled and intermediate nursing, with services like help with bathing, dressing, transfers, and daily tasks, along with 24-hour nursing care and supervision, so residents who can't live alone get the support they need. The nursing team, certified nurse aides, and an interdisciplinary therapy staff all focus on each person's medical and personal needs with attention and care, and they've got short-term rehabilitation services, orthopedic rehabilitation, and wound care programs, even special wound care with a certified wound specialist and a WCC certified nurse director. The site recently had renovations to make things more comfortable for folks staying there, and it features suites and rooms aimed at healing and daily comfort, with things like private bathrooms, kitchenettes, cable TV, air conditioning, internet, and furnishings, plus emergency alert systems and 24-hour call response.

    People can join activities in common spaces, whether it's a movie in the theater, a game in the activity room, or enjoying hobbies in the arts room, library, or music room. Outside, there's a garden, walking paths, and areas for outdoor programs, plus fitness rooms and wellness spaces like a spa or sauna. Residents can take part in a fitness program, wellness classes, or just relax in communal lounges, and there's plenty of scheduled activities every day, including resident-run programs and community-sponsored things, so nobody has to feel left out if they want to get involved. Restaurant-style dining is available all day with a menu set up by a professional chef, and options consider different needs, whether it's diabetes, allergies, or special diets, and there's meal preparation help, move-in coordination, and concierge service. Community services also include housekeeping, laundry or dry cleaning, transportation, and parking.

    Avantara Aurora's staff speaks English and works around the clock, open 24 hours a day, seven days a week, and the facility has 87 certified beds, with 17 reported open as of June 2025. The team helps folks with medicine management, rehabilitation after hospital stays, post-acute care, and unique programs like peritoneal dialysis with flexible schedules-even night treatments-and the facility is a designated preferred post-acute care provider for Ascension PPN. There's a strong focus on safety and quality, with The Joint Commission's Gold Seal of Approval® for both nursing and post-acute care, plus certified infection prevention, medication management, and leadership standards. The staff hosts a resident council and a family council so both residents and their families can have a voice in how care is provided. Residents can stay for both short-term and long-term care, aided by physical, occupational, and speech therapists, and many try restorative care that might help them return to more independent living. Medicare and Medicaid insurance is accepted, and facilities include an emergency alert system and 12-16 hour or even 24-hour nursing coverage, depending on needs. All this comes together in a safe, supportive, and comfortable setting for people who need healthcare, rehabilitation, or hospice support, with an environment designed to help everyone live as fully as they're able. More information is available at avantaraaurora.com.

    People often ask...

    Avantara Aurora offers memory care and skilled nursing.

    There are 9 photos of Avantara Aurora on Mirador.

    The full address for this community is 400 Sullivan Rd, Aurora, IL 60506.

    No, Avantara Aurora does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Avantara Aurora. The information above has not been verified or approved by the owner or operator. For exact information, please contact Avantara Aurora directly. There is no cost for this service. We are compensated by the community you select.

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