The Birches At Trillium Woods

    14585 59th Avenue North, Plymouth, MN, 55446
    1.8 · 5 reviews
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Unsafe transfers, filthy, rude staff

    I stayed here and while PT was fine and my room was clean with great storage, the care was alarming. Unsafe transfers, poor hygiene (leaking catheter, urine on the floor and my tray), an unlocked med cabinet and even a blank antipsychotic consent, negligent night staff (sleeping assistants, lights off), and slow, rude nurses led to a discharge/transport error that landed me in the ER. Food was awful, bed and chairs uncomfortable, strong chemical/fragrance smells everywhere, and billing/Medicare problems added stress. A few staff were kind, but overall I would not recommend this place.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    1.80 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.0
    • Meals

      2.3
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of The Birches At Trillium Woods

    About The Birches At Trillium Woods

    The Birches at Trillium Woods sits in Maple Grove, where seniors find different care services and housing options all in one place, and you know there's independent living with roomy apartments and a special floor plan called the Heritage that's got two bedrooms and cozy living and dining areas. People can get help with daily needs like bathing, dressing, and taking medicine, and there are memory care services for those who need extra support, including a Memory Care Program called Heartfelt Connections® and a transitional care unit, which helps folks with memory care needs during short rehab stays. The Birches offers rehabilitation with state-of-the-art equipment like the Biodex Balance System™ and VitalStim® Therapy, plus skilled nursing and speech, physical, and occupational therapy, and there's even a therapy gym just for rehab and a health center that got a 5-Star CMS rating.

    Assisted living is coming soon, but people already get services at different care levels, and the campus is Medicare-certified, so folks looking for skilled nursing or short-term rehab can get care right on site. The place has all-private suites with a refrigerator, microwave, private bathroom, and services like laundry and cooked meals, and residents can find a salon, a day spa, a multipurpose room, outdoor sitting areas, and a private family room when family comes by. There's 24-hour security and an emergency response system, and every apartment gets its utilities, cable, and phone service included.

    There's a wide calendar of activities and social events, and staff get high marks for being friendly, helpful, and kind, and the community's picked up a few awards for having the best activities, being welcoming, and giving good care, which folks appreciate. Nutritious, restaurant-style meals show up every day, and there's always something to do, whether someone likes groups or prefers quieter time. Residents and families can count on LifeCare® services, which help plan for future health needs, and The Birches is the only place in Plymouth, MN, that has LifeCare®.

    The Birches at Trillium Woods has a strong focus on making people feel at home, choosing interior and exterior designs that blend with natural light and the outdoors. The memory areas get extra attention, and the team works hard to make sure each resident gets the help they need, as little or as much as that might be. The community will expand with more independent living choices, and it keeps up with modern therapies and support for long-term care and insurance, always aiming to respect the comfort and dignity of every senior. The facility holds a 3.6-star rating from 11 reviews online, so folks can see people generally have a positive experience, though as with any place, things aren't always perfect, but it's clear families feel their loved ones are well cared for and entertained.

    About Life Care Services

    The Birches At Trillium Woods is managed by Life Care Services.

    Life Care Services (LCS), established in 1971 and headquartered in Des Moines, Iowa, stands as the nation's leading manager of full-service senior living communities and the largest not-for-profit senior living operator in the United States. With over five decades of experience, LCS manages more than 130 communities serving over 40,000 residents nationwide, specializing in Life Plan Communities (formerly known as Continuing Care Retirement Communities or CCRCs), as well as stand-alone assisted living, memory care, and rental communities.

    The company's comprehensive approach encompasses operations management, marketing and sales support, health services, compliance, finance, human resources, risk management, strategic planning, and technology development. Through the LCS Family of Companies, they provide end-to-end solutions including development services, real estate private equity enterprises, insurance, national purchasing consulting, and in-home care services. Their innovative development projects feature amenity-forward designs, including cutting-edge elements like rooftop restaurants and microbreweries, demonstrating their commitment to evolving senior living experiences.

    LCS's philosophy centers on purposeful living, where aging means adding experiences rather than giving up on them. Their hospitality-driven approach combines data-driven services with personalized care to strengthen teams, streamline workflows, and enhance resident experiences. Signature programs include Extraordinary Impressions, their employee culture initiative; Heartfelt Connections®, a nationally recognized memory care approach; Eversafe 360 senior safety protocols; and the Health & Wellness Navigation Program™ that provides personalized care plans addressing all aspects of well-being. The LCS Signature Experiences program infuses hospitality into every aspect of community life, creating rich, engaging experiences for residents and employees alike.

    The company's excellence has earned unprecedented recognition, including being ranked #1 in Customer Satisfaction among Independent Living Senior Living Communities by J.D. Power for six consecutive years (2019-2024), winning more independent living awards than any other brand in the J.D. Power U.S. Senior Living Satisfaction Studies. Additionally, LCS received three awards from Top Workplace USA in 2023, reflecting their commitment to both resident care and employee satisfaction. As the fourth-largest operator of life plan and rental senior living communities nationwide, LCS continues to shape the future of senior living through innovation, excellence, and a deep commitment to empowering seniors to live their best lives.

    People often ask...

    Nearby Communities

    • Exterior view of a large, multi-story residential building with balconies and a tower-like structure at one corner, surrounded by landscaped greenery and walkways with people walking and sitting nearby during dusk.
      $7,071 – $9,192+3.6 (26)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Marvella

      825 Mount Curve Blvd, St. Paul, MN, 55116
    • Front exterior view of Harmony Gardens Senior Living facility showing a large, multi-section building with multiple windows, a covered entrance with an American flag in front, and a parking lot with several cars parked.
      Pricing on request4.4 (30)
      suite
      independent, assisted living, memory care

      Harmony Gardens Senior Living

      1438 County Rd C E, Maplewood, MN, 55109
    • Exterior view of a large, modern three-story senior living facility building with a covered entrance driveway, surrounded by green lawns and trees under a partly cloudy blue sky.
      $5,633 – $7,322+3.9 (69)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Alto Grayslake

      1865 E Belvidere Rd, Grayslake, IL, 60030
    • Exterior view of Belmont Village Senior Living Glenview building at dusk, showing a large covered entrance with white columns, well-maintained landscaping with bushes and trees, and a multi-story brick and siding facade with lit windows.
      $3,965+4.6 (121)
      Semi-private
      independent, assisted living, memory care

      Belmont Village Senior Living Glenview

      2200 Golf Rd, Glenview, IL, 60025
    • Evening view of the entrance area of Belmont Village Senior Living Lincoln Park, featuring brick walls, decorative lighting fixtures, a circular chandelier on the ceiling, and a sign with the facility's name visible near the street.
      $5,506 – $7,157+4.5 (131)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Belmont Village Senior Living Lincoln Park

      700 W Fullerton Ave, Chicago, IL, 60614
    • Two-story senior living building with balconies overlooking a large manicured lawn and pond under a blue sky.
      $2,189 – $3,529+4.4 (70)
      Studio • 1 Bedroom • 2 Bedroom
      independent living

      StoryPoint Grand Rapids West

      3121 Lake Michigan Drive Northwest, Grand Rapids, MI, 49504

    Assisted Living in Nearby Cities

    1. 337 facilities$6,567/mo
    2. 284 facilities$6,493/mo
    3. 685 facilities$6,542/mo
    4. 436 facilities$6,494/mo
    5. 552 facilities$6,413/mo
    6. 726 facilities$6,433/mo
    7. 734 facilities$6,420/mo
    8. 76 facilities$6,830/mo
    9. 44 facilities$6,591/mo
    10. 636 facilities$6,307/mo
    11. 199 facilities$6,289/mo
    12. 834 facilities$6,461/mo
    © 2025 Mirador Living