Syncare Memory Suites

    13245 45th Ave N, Plymouth, MN 55442
    • Assisted Living
    • Memory Care

    Attentive loving care, excellent communication

    I'm grateful we chose Syncare Memory Suites. The staff are amazing-attentive, loving, and consistently provide high-quality, individualized medical and emotional care while collaborating with families and prioritizing residents' autonomy. Visits are joyful, communication is excellent, and I highly recommend them, with just a bit of room to grow.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.25·(8)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.3
    • Meals

      4.3
    • Amenities

      1.0
    • Value

      4.3

    Pros

    • Compassionate, attentive caregiving staff
    • Individualized, resident-centered care
    • Strong family communication and collaboration
    • Medical and emotional support emphasis
    • Owner involvement and responsive management
    • Home-like, comfort-focused environment
    • Staff who go above-and-beyond to meet needs
    • Emphasis on resident autonomy and quality of life

    Cons

    • Small resident rooms with limited wheelchair accessibility
    • Insufficient visitor seating and crowded common areas
    • Discrepancies between advertised accommodations and actual space
    • Inconsistent staff professionalism and communication tone
    • Cultural-sensitivity and potential bias in staff interactions

    Summary of reviews

    Across the submitted summaries, Syncare Memory Suites is most consistently praised for the quality of hands-on care and the demeanor of its staff. Reviewers emphasize individualized, resident-centered care with attention to both medical and emotional needs; families describe staff as compassionate, attentive, and willing to go above and beyond. Owner involvement and collaborative communication with families are repeatedly noted, and reviewers say the program focuses on autonomy and improving residents’ quality of life, producing a home-like atmosphere that many highly recommend.

    Facility and space constraints emerge as the clearest operational limitations. Several comments point to small resident rooms that can be difficult to navigate for wheelchair users, limited seating for visitors, and overall crowding in common areas. Reviewers also mention discrepancies between how accommodations were presented and the actual on-site layout; prospective residents and families should verify room dimensions, accessibility features, and visitor areas during a visit to ensure they meet mobility and social needs.

    Management and programming patterns are mixed but generally positive. The owner’s visible involvement and the staff’s collaborative approach with families are strengths; these suggest an administrative focus on responsiveness and continuous improvement. There are few explicit remarks about dining and structured activities in the provided summaries; however, the emphasis on individualized quality of life implies staff engagement in resident routines and emotional support. On the negative side, there are isolated comments raising concerns about staff professionalism and about culturally sensitive interactions. Those concerns do not dominate the feedback but are significant enough that families should ask about staff training, conduct policies, and steps the facility takes to address communication or bias-related complaints.

    Recommendations for prospective families: prioritize an in-person tour that evaluates room size and wheelchair accessibility, observe common-area capacity and visitor seating, and request specifics on meals, activity schedules, staffing ratios, and staff training in dementia care and cultural sensitivity. The provider appears to deliver compassionate, individualized care in a home-like setting, but operational limits around space and a small number of conduct-related concerns warrant direct verification during the selection process.

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    Location

    Map showing location of Syncare Memory Suites

    Syncare Memory Suites is located at 13245 45th Ave N, Plymouth, MN, 55442.

    About Syncare Memory Suites

    Syncare Memory Suites sits in Plymouth, Minnesota, at 13245 45th Avenue North, with another site opening soon in Minnetonka, and this place has focused on serving people with memory impairments like Alzheimer's, dementia, and Parkinson's since it got started in 2017. The caregivers at Syncare have taken special training and hold Memory Care certification from the John Hopkins Memory Care Center of Excellence, and you can tell folks here take extra steps to keep each resident safe, comfortable, and engaged, whether that means help with medicine, bathing, dressing, or getting around for those who need it, because the staff covers things around the clock, day and night. The care programs, called Syncare Memory Suites, offer personalized plans for each resident, aiming to help each person maintain dignity, independence, and joy when facing memory issues, and the building's designed for strong safety features with secured outdoor walkways, all handicap accessible, and a responsive call system in place.

    Residents don't have to eat anything but organic food here, and every meal comes beautifully presented, sort of turning eating into a calming, sensory event, which seems important because memory care can really benefit from extra attention to detail and environment and Syncare even includes a fully equipped Snoezelen Multisensory Room, which means residents can enjoy soothing colors, calming sounds, interesting textures, and gentle scents designed to ease anxiety in a gentle way. The home has community spaces, gardens, a game and activities room, a barber and salon for personal grooming, a dining room, a fitness center and common areas for family visits or social time, all planned so everyone has a calming place to gather or a quiet spot when needed, and the staff keeps up regular activities like music therapy, laughing yoga, drawing and art classes, group talks, cognitive games, and memory therapy.

    Folks who live in Syncare Memory Suites have their own interior-designed rooms, most with private bathrooms, and the community has options for assisted living studios, two-bedrooms, or single rooms, plus semi-private nursing home rooms, so depending on needs, someone might move in for assisted living, full memory care, or even a nursing home setting in the same place if care needs change over time. There's a unique approach here where each person gets a personalized fidget board, and the community runs a proprietary brain fitness program with over a hundred exercises, videos, and music, all aimed at keeping brains active in a fun way, while the staff helps with medication and coordinates outside care like nurses, occupational therapy, podiatry, and hospice when needed, accepting long-term insurance and dementia waivers.

    Syncare Memory Suites arranges transportation for doctor's appointments or outings, manages laundry, keeps apartments clean, and gives non-ambulatory or hospice-eligible residents the help they need. The approach here emphasizes privacy, protection, and mental stimulation, promoting dignity and a better quality of life, and the staff is always present supervising and supporting with activities of daily living. Families can talk with other residents and families, and the community shares detailed info about costs, services, and care contracts to help everyone understand their choices.

    The place is locally owned and nurse operated, with policies that seem clear, a 4.8 community score on Seniorly, and a reputation for bringing memory care best practices and innovative ideas to daily life. Residents have lots of chances for socializing, creative outlets, peaceful moments in the garden, and help with whatever routine tasks might have become hard, all with support designed for the needs of seniors living with memory or medical challenges.

    People often ask...

    Syncare Memory Suites offers competitive pricing, with rates starting at a cost of $6,232 per month.

    Syncare Memory Suites offers assisted living and memory care.

    There are 20 photos of Syncare Memory Suites on Mirador.

    The full address for this community is 13245 45th Ave N, Plymouth, MN 55442.

    No, Syncare Memory Suites does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Minnesota, the Department of Health licenses assisted living facilities, publishing the findings of its surveys and complaint investigations.

    License number33880
    Facility typeAssisted Living

    Inspection Reports

    3

    Reports

    8

    Citations

    0

    Complaints

    3

    Years

    07 May 2025Inspection
    Found no violations and no correction orders from the May 2025 survey; three residents were receiving services.
    23 Apr 2025Inspection
    Identified state correction orders for TB control, fire safety and evacuation, and prescription documentation after a survey.
    • 144G.42 Subd. 9Tuberculosis prevention and infection control
    • 144G.45 Subd. 2. (a)Fire protection and physical environment
    • 144G.71 Subd. 13Prescriptions
    18 May 2023Inspection
    Identified several deficiencies, including missing smoke alarms in sleeping areas, lack of required evacuation drills, prohibited contract language, unsecured oxygen cylinders, and improper storage/monitoring of refrigerated medications.
    • 144G.45 Subd. 2 (a) (1)Fire protection and physical environment
    • 144G.45 Subd. 2 (b)-(f)Fire protection and evacuation plans
    • 144G.50 Subd. 5Waivers of liability prohibited
    • 144G.71 Subd. 19Storage of medications
    • 144G.91 Subd. 4 (a)Appropriate care and services

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Syncare Memory Suites. The information above has not been verified or approved by the owner or operator. For exact information, please contact Syncare Memory Suites directly. There is no cost for this service. We are compensated by the community you select.

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