Chi Health St Francis stands at 2116 West Faidley Avenue in Grand Island, Nebraska, and has looked after people in this area since 1887, and when you walk in you'll notice it feels like a busy place with over 1,100 staff and more than 100 doctors working together, and they say they try to keep a focus on being a regional referral center so folks can get quality medical care close to home with their families, friends, and neighbors nearby. The management is under Evert Kuiper since January 2022, with Nick O'tool joining as another leader since January 2023, and they run things on a day-to-day basis, and the facility is part of the larger CommonSpirit Health and CHI Health network, offering services in Grand Island along with other towns like Omaha, Lincoln, Kearney, and Lexington. Chi Health St Francis has 36 certified beds and accepts Medicaid, Medicare, and many kinds of private insurance, even helping uninsured patients with a sliding fee scale and programs like Marketplace insurance, Medicaid, SNAP, and WIC, so folks can get covered for what they might need.
The facility has a nurse turnover rate of 42.9%, which is lower than what you'd usually see across the state, and nursing staff averages about 7.43 hours per resident per day, which stands above the state average, meaning someone usually has a nurse close by. Every year inspectors come out, and in February 2024 the place got three deficiencies, which included issues with infection control and nutrition; in March 2025, another inspection only noted one deficiency, and over time, there's been a total of six deficiencies on inspection reports, with one being for not meeting federal rules about protecting residents from infections, and while the staff works hard, it means there's always room for trying to do better when it comes to safety and care.
Chi Health St Francis offers a wide mix of services, including family practice, pediatrics, obstetrics, physicals, immunizations, acute care, behavioral health with integrated care for counseling and mental health-they even cover dental work like exams, cleanings, fillings, crowns, and root canals for people who need it, and there's a focus on patient-centered care, which means they try to coordinate medical, dental, behavioral, and outreach help in one plan so people don't get left out. They also provide radiation oncology, home health, infusion services, and hospice care through AseraCare Hospice Care, where people can find nursing, pain relief, counseling, and support for family members and caregivers during tough times, and after-hours nursing teams are available, too, which means a nurse can answer calls if something happens outside usual hours. The team at the clinic includes many different medical specialists who aim to keep up with new technology and ways to treat people, and the staff won an award in 2018 for quality from Nebraska Total Care Physician's Summit. Folks can get reproductive health care with a promise of confidentiality, and outreach workers help people sign up for programs and get the support they might otherwise miss, all with services running Monday through Friday from 8:00AM to 4:30PM, and closed on weekends.
The place tries to make sure every patient not only gets the right medical help but also gets personal care, education, and support, and they even offer social work, spiritual support, and bereavement counseling if the need arises, and with clinics like Platte Valley Children's Academy and Family Practice of Grand Island nearby, families don't have to look far to find someone who'll try to help, even if things aren't perfect and there's always more work to do as the community grows and changes.
