The Villa at Mountain View sits in southwest Dallas, Texas, in a quiet area with open courtyards, vintage architecture, and a small community feel, and folks living here have access to shopping, dining, and other conveniences nearby. It has 120 certified beds and usually about 92 people living there each day. Private rooms are available, and care teams include certified nursing assistants, licensed vocational nurses, registered nurses, and other allied health staff who all work together. Services cover skilled nursing, rehabilitation, physical, occupational, and speech therapy, respiratory care, wound care, medication, laboratory and X-ray services, pharmacy every day of the week, and physician oversight. The place provides help with recovery after surgery, cardiac and stroke care, pulmonary recovery, chronic conditions, hospice and palliative care, respite stays, and care for both people staying over and those who come in for outpatient care. Folks get meals suited to their diets, social services, discharge planning, and plenty of activities to keep busy. Managers David Eriksen, Tracy Simms, and Robin Underhill have run the place since 2015 for Villa Health Care Center Ltd Co, with Cantex Continuing Care as an affiliation.
While you'll find many kinds of care here, the facility has a history of deficiencies. There's been an issue with making proper care plans for residents. Nutrition and food service practices haven't always met required standards, though so far there hasn't been any direct harm, only the risk. The biggest concern was about resident safety and accident hazards, with one report labeling it immediate jeopardy, meaning there could have been real danger. Overall, the Villa has had 21 deficiencies in inspection reports and a recent complaint report listed 4 other deficiencies, resulting in an $8,926 fine. Infection control practices also came up as a point needing attention. The nurse turnover rate is a bit above the state average, and the number of nurse hours per resident is slightly below average. Still, the place offers a wide range of skilled nursing and therapy services, social activities, discharge help, and support for both personal care and medical needs.
