Silver Springs Health Care Center sits in a quiet part of Glendale and serves Milwaukee County with a mix of short-term rehab, long-term care, memory care, and assisted living services, and there's always someone around because the nursing staff is there twenty-four hours a day, though nurse staffing hours do run below the state average, and turnover is a bit higher too, but still, the staff have been there a long time and try to keep a warm, welcoming feeling. The place has a capacity of 112 nursing beds, with about 96 residents on average, and all the rooms-private or semi-private-are set up to feel peaceful and homelike, with simple, cozy furnishings, lots of sunlight coming in, cable TV, Wi-Fi, phone, kitchenettes, and private bathrooms for the residents. There's a secure dementia unit for folks with Alzheimer's who need extra care and safety, and the staff there help with personal care, medication, transfers, and daily hygiene. People can get help with bathing, dressing, moving, and other everyday needs, along with complex wound care and more intensive healthcare if it's needed, and the staff run a large number of programs for rehab therapy, whether someone's coming in after surgery or needs help with cardiac, pulmonary, or orthopedic issues.
Residents have places to gather, like a dining room where meals come restaurant-style, plus spots to sit together or quietly read in a library or just relax in a garden or the outdoor courtyards, and there's always a schedule of daily activities-like arts and crafts, movies, fitness, and religious services, all set up to help people feel at home and less alone. There's a fitness room, game room, spa, well-stocked library, a movie theater, and even a beauty salon. Community transportation helps people get out and about or go on planned day trips, and there's parking for visitors as well. Housekeeping and linen services are included, and the staff can set up private or group transportation to doctors or activities outside the building. Food service covers special diets, including diabetes-friendly meals and other dietary restrictions, and residents can make requests for the food they need. Folks who can't walk-non-ambulatory residents-can get help moving about the building, too. The 24-hour call system and regular supervision make sure people can get help quickly if there's a problem.
Silver Springs tries to support the needs of each resident, offering respite stays, hospice palliative care, and rehabilitation aimed at helping people get back on their feet and home if possible. There's a mental wellness program, and a religious council run by residents. The center takes Medicare and Medicaid, and there's Medicaid assistance available for those who need it, plus an easy admission process any time of day or night. Silver Springs has a long history in the community, though it's also got a record with a number of deficiency citations, including infection control problems and issues with keeping the place safe and homelike. The home is operated by Opal Healthcare NJ LLC and Kenneth Nichols since 2019, and since then, Bedrock Healthcare has had an ownership or management interest. Silver Springs does offer a lot of different levels of care-from subacute care to wound care and secure memory services-and aims to help people improve their quality of life, even though it has had its share of challenges along the way.
