Laramie Care Center

    503 S 18th St, Laramie, WY 82070
    • Skilled Nursing

    Compassionate staff, clean facility, improving

    I'm very satisfied and grateful for the compassionate, attentive staff - nurses and front-line team are prompt, professional and genuinely caring. The facility is very clean, smells fresh, meals are good, and ongoing updates are visible; communication (Facebook and COVID updates) keeps our family informed. My grandfather was accepted under his insurance and is safe, respected, and improving - I recommend this caring team.

    Loved one of resident
    Jul 2026

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    Reviews

    3.19·(32)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.4
    • Meals

      2.5
    • Amenities

      3.2
    • Value

      3.0

    Pros

    • Compassionate, professional frontline staff
    • Clean, well-maintained interior and common areas
    • High-quality, palatable meals and dining service
    • Ongoing facility updates and renovations
    • Acceptance of a range of insurance coverages
    • Accessible admission availability

    Cons

    • Chronic understaffing and high nurse-to-resident ratios
    • Workload strain tied to low staff compensation
    • Perceived unsupportive or unresponsive leadership
    • Inconsistent post-admission follow-up and family communication
    • Potential gaps in precautionary and infection-control practices
    • Allegations of inappropriate management conduct toward staff

    Summary of reviews

    Overall impression: Reviews present a mixed picture in which direct-care staff and the physical environment are frequently praised while operational and management issues raise concerns. Frontline caregivers are consistently described as professional, upbeat, and caring; families noted clean interiors, active renovation projects, and meals that residents enjoy. The facility appears able to accept various insurance plans and has availability for new admissions in some cases.

    Care and staff: Direct-care staff receive positive comments for compassion and professionalism, and several families described no concerns about daily caregiving. At the same time, a recurring operational pattern is understaffing and high nurse-to-resident loads. Reviewers described significant workload pressure on nursing staff and raised questions about staffing levels during peak needs. There are also concerns that low compensation and heavy assignments contribute to staff strain and may affect continuity of care.

    Dining and activities: Dining service is viewed as a strength; reviewers cited good food and a generally pleasant dining experience. Activity programming was not heavily detailed in the reviews provided, but the positive remarks about staff engagement suggest that front-line-level interactions during daily activities are competent and personable.

    Facilities and environment: The building and common areas are described as clean and in the process of being updated, which contributes to a generally well-maintained environment. Some reviews specifically noted a neutral/clean odor profile and visible improvement efforts. Availability to accept certain insurance plans was noted as a practical advantage for families managing placement costs.

    Management and operational patterns: Management and administrative responsiveness are the primary areas of concern. Several reviewers described perceived unsupportive leadership and limited follow-up after admission; one reviewer recommended observing staff interactions rather than relying on management statements. More serious claims include allegations of inappropriate conduct by a named manager toward nursing staff. Reviewers also expressed worries about precautionary measures for residents and potential regulatory compliance gaps. These items point to patterns in leadership, communication, and operational oversight rather than isolated front-line care failures.

    Notable patterns and practical considerations: The overall pattern is of capable, caring direct caregivers operating in an environment strained by staffing, leadership, and administrative shortcomings. Prospective residents and families may find value in visiting multiple times and during different shifts to observe staffing levels and staff–resident interactions, asking for recent staffing metrics and turnover data, reviewing the facility’s inspection and regulatory history, and confirming post-admission communication protocols. Verify insurance acceptance and obtain a clear cost breakdown, since reviewers noted a relatively high monthly cost alongside varied operational experiences.

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    Medicare Ratings

    2·/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Laramie Care Center

    Laramie Care Center is located at 503 S 18th St, Laramie, WY, 82070.

    About Laramie Care Center

    Laramie Care Center sits on a single story and welcomes over 95 residents in a community that feels warm, home-like, and clean, and folks can see right away that the rooms are bright and have a hopeful feel to them, with opportunities for people to decorate and add personal touches, which matters because it's always nicer to have a space that looks like one's own. Staff provide daily housekeeping and laundry, and same-day responses to maintenance, so residents don't have to worry about chores piling up. There's an emergency call-light system in every room for safety. People can bring their own belongings and use Wi-Fi, cable or satellite TV, and visit lounges or relax in the outdoor courtyard and patio, and they can come together in the spacious common areas to socialize or join the scheduled activities, which run every day with a full calendar offering 40 to 50 options each week, such as fitness groups, life enrichment events, shuttle bus outings, and off-site trips.

    Residents pick from private rooms, studios, or suites, and the meals are all chef-prepared-every day includes three sit-down meals with choices from à la carte selections to dietician-approved or special diet menus. Dining takes place in a restaurant-style setting, and people have an option for private meals in their rooms too. There's always staff ready to help, with nurses on duty all day and a full-time concierge planning activities and helping with any requests, and residents receive personalized help with daily living as needed, since care covers adult day programs, independent living, assisted living, home health care, skilled nursing, continuing care retirement, hospice, and respite stays.

    Laramie Care Center is part of the Five Star Senior Living network, so it offers progressive care that changes with health needs right on the same campus, from independent and assisted living to skilled nursing, memory care, and rehabilitation, which helps people who are recovering from something or need more medical support than assisted living can offer. They specialize in memory care for people with Alzheimer's or other forms of dementia, with dedicated staff and secure spaces to help everyone feel safe and comfortable. Therapy services, like physical, occupational, and speech therapy, are included for residents looking to meet health goals, with transportation provided for medical appointments if folks need it.

    All insurance types like Medicare and Medicaid are accepted. Laramie Care Center gets an average rating of 6.8 out of 10 and holds the third spot among three communities in Laramie, with a two-star score from the Centers for Medicare & Medicaid Services for its nursing home. Amenities focus on convenience and comfort, such as controlled access buildings, medication management, library, beauty and barber shop, and 24-hour nurse coverage. Same goes for the weekly private transportation services, housekeeping, laundry, personal care support, and the warm, well-trained team that works closely with everyone to help them stay comfortable and secure at each stage of retirement living.

    About Five Star Senior Living

    Laramie Care Center is managed by Five Star Senior Living.

    Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.

    Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.

    Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.

    People often ask...

    Laramie Care Center offers skilled nursing.

    There are 9 photos of Laramie Care Center on Mirador.

    The full address for this community is 503 S 18th St, Laramie, WY 82070.

    No, Laramie Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wyoming, the Department of Health's Healthcare Licensing & Surveys program licenses care facilities and publishes licensure, complaint, and life-safety findings.

    License numbernh-203
    Facility typeNursing Home

    Inspection Reports

    128

    Reports

    31

    Type A Citations

    0

    Type B Citations

    42

    Complaints

    21

    Years

    19 Dec 2024Revisit
    Verified that all previously identified deficiencies were corrected and no new non-compliance was found.
    19 Dec 2024Revisit
    Verified that all previous deficiencies were corrected and no new noncompliance was found. Compliance with all regulations surveyed was confirmed.
    10 Oct 2024Life Safety
    Identified multiple life-safety and emergency-preparedness deficiencies, including failure to document required drills, and issues with construction, egress, and electrical safety.
    • 42 CFR 483.73(d)(2)Emergency Preparedness Testing
    • NFPA 101, Life Safety Code, 2012 edition, Sec. 8.2.1 and Table 19.1.6.1Building Construction Type and Height
    • NFPA 101, 2012 edition; 19.2.2.2.4(2), 7.2.1.6.1.1Egress Doors
    • NFPA 99, 2012 edition, Ch. 10 Sec. 4.4.1.2Electrical Systems - Essential Electric System
    • NFPA 101: 19.5.1.1, 9.1.2; NFPA 70: 400.7(B), 400.8Electrical Equipment - Power Cords and Extension Cords
    10 Oct 2024Complaint
    Identified multiple deficiencies across environment cleanliness, medication management, drug storage, dietary staffing, infection control, and ventilation, including nonfunctional ventilation in several rooms and inadequate infection prevention practices.
    • CFR 483.10(i)(1)-(7)Safe/Clean/Comfortable/Homelike Environment
    • CFR 483.45(e)Psychotropic Medication Use
    • CFR 483.45(g)(h)(1)(2)Label/Store Drugs and Biologicals
    • CFR 483.60(a)(1)-(2)Qualified Dietary Staff
    • CFR 483.80(a)(1)-(4) and 483.80(e)(f)Infection Prevention & Control
    • CFR 483.80(b)(1)-(4)Infection Preventionist Qualifications/Role
    • CFR 483.90(i)(2)Ventilation
    08 Aug 2024Revisit
    Verified no deficiencies were found. All prior deficiencies were corrected.
    22 May 2024Complaint
    Investigated a complaint alleging resident-to-resident abuse and found a failure to protect residents from abuse, resulting in a fracture.
    • CFR 483.12(a)(1)Free from Abuse and Neglect
    07 Dec 2023Revisit
    Verified that all previously identified deficiencies were corrected and compliance was restored.
    07 Dec 2023Revisit
    Found no deficiencies. Previously cited issues were corrected and no new noncompliance was found.
    10 Oct 2023Complaint
    Investigated the complaint and found no deficiencies.
    15 Sept 2023Revisit
    Verified that all prior deficiencies were corrected, and no new noncompliance was found. All regulations surveyed were satisfied.
    02 Aug 2023Life Safety
    Identified multiple life-safety deficiencies including egress hazards, improper door operation, hazardous-area enclosure issues, smoke barrier door problems, and excessive combustible decorations.
    • NFPA 101, 2012 Edition, Sections 19.1, 7.2.2.4.1.2(2), 7.2.2.3.3.2Means of Egress - General
    • NFPA 101, 2012 Edition, Sections 19.2.2.2.4, 19.2.2.2.5, 7.2.1.6.1Egress Doors
    • NFPA 101, 2012 Edition, Sections 19.3.2.1, 19.3.2.1.3Hazardous Areas - Enclosure
    • NFPA 101, 2012 Edition, Sections 19.2.2.2.4, 19.2.2.2.5Subdivision of Building Spaces - Smoke Barrier Doors
    • NFPA 101, 2012 Edition, Section 19.7.5.6Combustible Decorations
    02 Aug 2023Life Safety
    Identified that an emergency eye wash lacked the required tempering device and did not meet plumbing code.
    • 2006 ICC International Plumbing Code, Section 411Eye wash tempering device per IPC
    27 Jul 2023Licensure
    Investigated allegations of abuse, inadequate reporting, medication management issues, and infection control/immunization lapses with multiple deficiencies identified across several resident care areas.
    • 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    • 483.12(c)Reporting of Alleged Violations
    • 483.45(c)(1)-(2)(4)-(5)Drug Regimen Review, Report Irregular, Act On
    • 483.45(c)(3)(e)(1)-(5)Free from Unnecessary Psychotropic Meds/PRN Use
    • 483.60(a)(1)-(2)Qualified Dietary Staff
    • 483.60(i)(1)-(2)Food Procurement,Store/Prepare/Serve-Sanitary
    • 483.80(a)(1)-(2)(4)(e)(f)Infection Prevention & Control
    • 483.80(d)(1)-(2)Influenza and Pneumococcal Immunizations
    27 Jul 2023Licensure
    Found no deficiencies.
    07 Jun 2023Complaint
    Investigated a complaint survey and found no deficiencies identified.
    02 May 2023Revisit
    Verified compliance after a follow-up visit; all prior deficiencies were corrected.
    14 Mar 2023Complaint
    Investigated a complaint and found deficiencies in care planning, ADL care, and prevention/management of pressure injuries for at least one resident.
    • 483.21(b)(1)(3)Develop/Implement Comprehensive Care Plan
    • 483.24(a)(2)ADL Care Provided for Dependent Residents
    • 483.25(b)(1)Treatment/Svcs to Prevent/Heal Pressure Ulcer
    14 Mar 2023Complaint
    Investigated a complaint and found deficiencies in care planning, ADL care, and pressure ulcer prevention that contributed to a resident's wounds.
    • CFR 483.21(b)(1); 483.21(b)(3)Comprehensive Care Plans
    • CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    • CFR 483.25(b)(1); 483.25(b)(1)(ii)Treatment/Svcs to Prevent/Heal Pressure Ulcer
    12 Jan 2023Complaint
    Investigated the complaint and found no deficiencies.
    10 Jan 2023Revisit
    Verified all previously cited deficiencies were corrected. No new noncompliance was found.
    15 Dec 2022Revisit
    Verified compliance with emergency preparedness and life safety requirements after follow-up visits. All deficiencies were corrected.
    07 Dec 2022Complaint
    Found no deficiencies identified in the complaint review.
    30 Nov 2022Complaint
    Identified deficiencies involving dirty mechanical lifts and improper Foley catheter care that could affect residents' safety.
    • CFR 483.10(i)(1)-(7)Safe/Clean/Comfortable/Homelike Environment
    • CFR 483.25(e)(1)-(3)Bowel/Bladder Incontinence, Catheter, UTI
    30 Sept 2022Revisit
    Found no deficiencies. All previously cited deficiencies were corrected, and compliance with regulations was confirmed.
    22 Aug 2022Complaint
    Found no deficiencies related to the complaint.
    14 Jun 2022Life Safety
    Found multiple emergency preparedness and life safety deficiencies, including missing contact information, lack of a reliability letter for emergency power, and numerous NFPA/LSC code violations across egress, signage, hazardous areas, cooking facilities, sprinklers, and gas systems.
    • 42 CFR §483.73(c)(2); Emergency preparednessEmergency Officials Contact Information
    • NFPA 101 2012 19.5.1; NFPA 99 6.4.1; NFPA 110 5.1Emergency and standby power systems
    • NFPA 101 2012 19.2.2.2.1; 7.2.1.4.3.1Means of egress - door leaf encroachment
    • NFPA 101 2012 19.2.3.4; 19.2.3.5Aisle, Corridor, or Ramp Width
    • NFPA 101 2012 19.2.1; 7.10.1.2.1Exit Signage
    • NFPA 101 2012 19.3.2.1; 19.3.5.9Hazardous Areas - Enclosure
    • NFPA 101 2012 19.3.2.5.5; 9.2.3; NFPA 96 2011 12.1.2.3Cooking Facilities
    • NFPA 101 2012 19.3.3.1; 10.2; 10.2.1.1; 10.2.3Interior Wall and Ceiling Finish
    • NFPA 101 19.3.5.1; 19.4.2; NFPA 13 2010 8.15.7.5; 8.5.5Sprinkler System - Installation
    • NFPA 10 7.2; 7.3Portable Fire Extinguishers
    • NFPA 54; NFPA 70; NFPA 54 9.6.1.2Gas Equipment
    • NFPA 101 9.2; NFPA 90A 5.4.8.1; NFPA 80 19.4.1HVAC
    • NFPA 101 19.7.4; 18.7.4Smoking Regulations
    • NFPA 99 9.3.7.5; 9.3.7.5.2; 9.3.7.5.3Health Care Facilities Code - Other
    • NFPA 99 6.4.1; NFPA 110 5.1; 5.1.4Electrical Systems - Other
    • NFPA 99 5.1.3.3.2; 5.1.3.3.3; NFPA 99 11.3.1-11.3.4; 11.6.5Gas Equipment - Cylinder and Container Storage
    09 Jun 2022Licensure
    Identified multiple deficiencies in notification of changes, care planning, activities, staffing data, psychotropic monitoring, and infection control.
    • §483.10(g)(14)(i)-(iv)(15)Notification of Changes
    • §483.21(b)(1)Comprehensive Care Plans
    • §483.21(b)(2)(i)-(iii)Care Plan Timing and Revision
    • §483.24(c)(1)Activities
    • §483.35(g)(1)-(4)Posted Nurse Staffing Information
    • §483.45(e)Free from Unnecessary Psychotropic Drugs/PRN Use
    • §483.80(a)(1)-(f)Infection Prevention & Control
    22 Apr 2022Revisit
    Concluded compliance following a follow-up visit; all prior deficiencies were corrected and no new noncompliance was found.
    23 Feb 2022Complaint
    Found deficiencies in indwelling catheter care and in staff COVID-19 vaccination policy.
    • 42 CFR 483.25(e)Bowel/Bladder Incontinence, Catheter, UTI
    • 42 CFR 483.80(i)COVID-19 Vaccination of Facility Staff
    07 Feb 2022Complaint
    Found no deficiencies identified during the complaint and COVID-19 infection control surveys.
    15 Nov 2021Complaint
    Investigated a complaint and a COVID-19 focused infection control review, and found no deficiencies.
    07 Sept 2021Revisit
    Concluded that life safety deficiencies identified earlier were corrected and compliance was restored.
    03 Aug 2021Revisit
    Found deficiencies in the storage and ventilation of positive-pressure gases and in the construction/ventilation of the oxygen room to meet code.
    • IFC 3006.2.1; 3006.1; 3006.2; Table 105.6.8; Table 105.6.10Storage and ventilation of positive-pressure gases
    23 Jul 2021Revisit
    Verified compliance after revisit; all prior deficiencies were corrected and no new noncompliance was found.
    10 Jun 2021Revisit
    Found noncompliant storage and ventilation for positive pressure gases in the medical gas room, not meeting IFC requirements.
    • 2006 International Fire Code, Sections 3006.1, 3006.2, 3006.2.1, Table 105.6.8, and Table 105.6.10Storage of positive pressure gases per IFC
    10 Jun 2021Revisit
    Verified all noted deficiencies were corrected and compliance was restored.
    22 Apr 2021Life Safety
    Identified deficiencies in the medical gas storage area and in exhaust ventilation for a soiled area, requiring corrective actions.
    • 2006 International Mechanical CodeInternational Mechanical Code - compressed gas storage ventilation and wall construction
    • 2006 International Mechanical CodeInternational Mechanical Code - continuous mechanical exhaust ventilation
    22 Apr 2021Complaint
    Investigated a complaint and found multiple deficiencies including restrictions on indoor visitation during an outbreak, late Medicare notices, missing discharge summaries, inadequate ADL support, fall prevention gaps, poor meal quality, and infection control shortcomings.
    • §483.10(f)(4)Right to Receive/Deny Visitors
    • §483.10(g)(17)-(18)Medicaid/Medicare Coverage/Liability Notice
    • §483.21(c)(2)(i)-(iv)Discharge Summary
    • §483.24(a)(2)ADL Care Provided for Dependent Residents
    • §483.25(d)Free of Accident Hazards/Supervision/Devices
    • §483.60(d)Nutritive Value/Appear, Palatable/Prefer Temp
    • §483.80 Infection ControlInfection Prevention & Control
    22 Apr 2021Life Safety
    Identified multiple life safety deficiencies, including egress doors and exit signage not compliant, hazardous area enclosures lacking proper closures, and inadequate ventilation and storage of medical gases.
    • NFPA 101, 18.2.2.2.5.1; 18.2.2.2.6; 19.2.2.2.5.1; 19.2.2.2.6Egress doors locking arrangements not compliant
    • NFPA 101, 7.10; 19.2.10.1Exit signage not adequately identified/marked
    • NFPA 101, 19.3.2.1; 19.3.2.1.3Hazardous area enclosures lacking required features
    • NFPA 99, 9.3.7.5; 9.3.7.5.2; 9.3.7.5.3Ventilation for areas storing/transfilling medical gases not provided
    • NFPA 99, 5.1.3.3.2; 5.1.3.3.3; 5.1.3.3.2Gas cylinder storage not compliant with storage and labeling requirements
    22 Apr 2021Licensure
    Concluded compliance with state requirements. No deficiencies were cited.
    03 Nov 2020Licensure
    Found no deficiencies related to infection control during the review.
    08 Oct 2020Licensure
    Found no deficiencies related to infection control during the focused survey conducted in October 2020.
    26 Aug 2020Revisit
    Found no deficiencies.
    25 Aug 2020Revisit
    Verified back in compliance after a Life Safety Code revisit; all prior deficiencies corrected.
    09 Apr 2020Licensure
    Investigated a COVID-19 focused infection control assessment and found no deficiencies.
    26 Feb 2020Life Safety
    Found lack of continuous mechanical exhaust ventilation in a bathing room.
    • Chapter 3 Section 5(b)(iv)(B)Continuous mechanical exhaust ventilation
    26 Feb 2020Life Safety
    The provider was found to have multiple life-safety and electrical deficiencies, including problems with means of egress, locking arrangements, emergency equipment storage, sprinkler and electrical systems, and gas cylinder storage.
    • NFPA 101, 2012 Edition; Sections 19.3.2 and 7.2.1.6.1(3)Means of egress
    • NFPA 101, 2012 Edition; Sections 18.2.2.5.1, 18.2.2.2.6, 19.2.2.5.1, 19.2.2.6Locking arrangements
    • NFPA 101, 2012 Edition; Sections 9.3.2, 19.3.2Egress/space use and hazardous areas
    • NFPA 101, 2012 Edition; Life Safety Code references (as cited in narrative)Sprinkler system installation
    • NFPA 101, 2012 Edition; NFPA 70 (NEC) 2011Electrical equipment – power cords and extension cords
    • NFPA 101, 2012 Edition; NFPA 70 (NEC) 2011Electrical equipment – cords in patient care areas
    • NFPA 101, 2012 Edition; NFPA 99Gas equipment – cylinder storage
    21 Feb 2020Licensure
    Found deficiencies in MDS data transmission, PASARR coordination, resident dietary preferences documentation, and infection control; discharge assessments not transmitted timely, PASARR levels not completed, food preferences not adequately documented, and wound care did not follow proper hand hygiene and dressing-change procedures.
    • CFR 483.20(f)Encoding/Transmitting Resident Assessments
    • CFR 483.20(e)(1)-(2)Coordination of PASARR and Assessments
    • CFR 483.60(d)(4)-(5)Resident Allergies, Preferences, Substitutes
    • CFR 483.80Infection Prevention & Control
    21 Feb 2020Licensure
    Found no deficiencies. The survey determined compliance with state requirements.
    03 Jan 2020Revisit
    Found no deficiencies. Previous deficiencies were corrected and no new noncompliance was observed.
    12 Nov 2019Complaint
    Found inaccuracies in a resident's trust fund transactions, including an unsupported debit and misapplied automatic deposits, with family reporting prior concerns. Investigations noted missing documentation to support transactions and corrective actions were pursued.
    • 483.10(f)(10)(iii)Accounting and Records
    28 Mar 2019Revisit
    Concluded substantial compliance after a follow-up survey.
    11 Mar 2019Complaint
    Identified failure to report an infectious disease outbreak to the State Survey Agency after two residents tested positive for influenza A.
    • Infectious disease outbreak reporting to State Survey Agency
    11 Mar 2019Complaint
    Investigated the complaint and found no deficiencies.
    20 Feb 2019Revisit
    Concluded that previous deficiencies were corrected and compliance was restored.
    19 Dec 2018Complaint
    Identified multiple deficiencies across notification of changes, environment safety, restraints, assessments, PASARR, psychotropic meds, drug labeling, rehab services, and infection control.
    • §483.10(g)(14)Notification of Changes
    • §483.10(i)Safe Environment
    • §483.12(a)(2)Right to be Free from Physical Restraints
    • §483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
    • §483.20(g)Accuracy of Assessments
    • §483.20(k)(1)-(3)PASARR Screening for MD & ID
    • §483.45(e)(1)-(5)Free from Unnecessary Psychotropic Meds/PRN Use
    • §483.45(g)(h)(1)-(2)Labeling of Drugs and Biologicals
    • §483.65(a)(1)-(2)Provide/Obtain Specialized Rehab Services
    • §483.80(a)(1)-(2)(4)(e)(f)Infection Prevention & Control
    19 Dec 2018Licensure
    Concluded no deficiencies were found and the licensee was in compliance with state requirements after a survey conducted December 16–19, 2018.
    18 Dec 2018Life Safety
    An inspection identified multiple life-safety and facility-maintenance deficiencies, including problems with means of egress, fire alarm testing, decorative items, portable heaters, electrical systems, and emergency power equipment.
    • NFPA 101 Life Safety Code - Means of Egress (2012 edition)Means of Egress - General
    • NFPA 101 - Fire Alarm System Testing and MaintenanceFire Alarm System - Testing and Maintenance
    • NFPA 101 Life Safety Code - Non-standard/partial sprinkler coverageRemedial Information for Non-required/Partial Sprinkler Coverage
    • NFPA 101; NFPA 701; NFPA 70; NFPA 111, NFPA 110Combustible Decorations
    • NFPA 101; NFPA 70Portable Space Heaters
    • NFPA 101; NFPA 110; NFPA 111Electrical Systems - Essential Electric System
    • NFPA 101Portable Space Heaters
    09 Mar 2018Revisit
    Verified that all prior deficiencies were corrected and no new noncompliance was found.
    26 Feb 2018Revisit
    Found no deficiencies.
    26 Feb 2018Revisit
    Verified that prior deficiencies were corrected and no new noncompliance was found. Revisit confirmed continued compliance with all surveyed regulations.
    21 Dec 2017Licensure
    Identified multiple deficiencies including resident rights, accuracy of assessments, safety hazards, nursing staffing, medication management, immunization, and environmental safety.
    • Type A483.10(a)(2)Resident Rights
    • 483.20(g)Assessment Accuracy
    • Type A483.25(d)(1)-(2)Safety - Free of Accident Hazards
    • Type A483.35(a)(1)-(2)Nursing Staff - Sufficient Staffing
    • Type A483.35(a)(3)Nursing Staff - Medication Management
    • Type A483.80(d)Immunizations
    • Type A483.90(i)Environmental Safety
    20 Dec 2017Life Safety
    Identified deficiencies related to oxygen storage safety and inadequate air supply in a room, with storage not meeting fire/building code requirements and lack of required ventilation observed.
    • 2006 IMC, Section 701.2Lack of fresh air in room
    • 2006 IFC, Table 2703.1.1(1); 2006 IBC, Section 508.3.3Storage regulations (oxygen storage)
    20 Dec 2017Life Safety
    Found multiple life-safety and fire-code deficiencies, including problems with occupancy separation, egress door hardware, fire dampers, decorative materials, and electrical systems based on observations and staff interviews.
    • Type A2012 NFPA 101 Life Safety CodeOccupancy separation not provided as required
    • Type A2012 NFPA 101 Life Safety CodeDoor hardware/occupancy separation not maintained
    • Type ANFPA 101 / NFPA 72 (as cited in the narrative on page 4)Positive alarm sequence / occupant notification
    • Type ANFPA 101 / Life Safety Code (as cited in the narrative on page 5-6)Hazardous areas / smoke resistance of doors
    • Type ANFPA 101 / Life Safety Code (as cited in the narrative on page 6-7)Fire dampers not maintained / dampers not in correct position
    • Type ANFPA 101 / NFPA 99 (as cited in the narrative on page 7-8)Combustible decorations
    • Type ANFPA 101 / NFPA 70 (as cited in the narrative on page 10)Emergency stop / key knowledge
    • Type ANFPA 101 / NFPA 70 (as cited in the narrative on page 11-12)Electrical systems – generator/essential electric
    12 Jun 2017Complaint
    Investigated a complaint; found no deficiencies identified.
    21 Nov 2016Complaint
    Investigated the complaint and found no deficiencies.
    16 Nov 2016Life Safety
    Found multiple life-safety deficiencies requiring corrective actions, including missing handrails, exit signage, and outdated protective features.
    • 2006 NFPA 101 - Section 7.2.1.4.5
    • NFPA 101 - Life Safety Code
    • NFPA 101 - Life Safety Code
    • NFPA 101 - Life Safety Code
    • NFPA 101 - Life Safety Code
    • State Miscellaneous Life Safety
    16 Nov 2016Licensure
    Identified deficiencies in providing dietetic services and proper supervision to meet residents' nutritional needs.
    • Type ADietetic services and supervision
    16 Nov 2016Life Safety
    Identified several life-safety deficiencies, including improper door hardware, missing exit signs, and hazards related to sprinklers, electrical cords, gas equipment, and closet/enclosure configurations.
    • 2012 NFPA 101 - Section 19.2.2.1 through 19.2.2.11Means of egress and door hardware
    • NFPA 101 - Section 19.3.1 (and related sections cited in the narrative)Exit signage
    • 2012 NFPA 101 - Section 7.2.5 through 7.2.12Closets and miscellaneous installation standards
    • NFPA 13 - Sprinkler SystemsSprinkler system installations
    • NFPA 99/70 (Electrical safety) and NFPA references in the narrativeElectrical equipment – power cords and extension cords
    • NFPA 99 / NFPA 70 (Gas equipment) and related referencesGas equipment – protection/installation
    • NFPA 101 (and related standards) – sections cited in the later notesDumb waiter and related system provisions
    16 Nov 2016Licensure
    Identified deficiencies related to resident safety, care planning by qualified staff, and record-keeping, with multiple observations of unsafe conditions and documentation gaps.
    • 483.20(k)(3)(ii)Services by Qualified Persons/PER Care Plan
    14 Oct 2016Revisit
    Verified corrections were completed for previously reported deficiencies.
    • 483.25(h)Regulation 483.25(h)
    • 483.70(f)Regulation 483.70(f)
    25 Aug 2016Revisit
    Investigated and found deficiencies related to inadequate supervision and an unsafe call-light system that affected resident safety.
    • Type AContinued From page 2
    • Type AContinued From page 3
    07 Jul 2016Complaint
    Investigated an abuse allegation and found deficiencies in investigation procedures and in resident safety and sanitation practices.
    • Investigation of alleged abuse; thoroughness and reporting
    • Sanitary environment and housekeeping
    • Monitoring and corrective actions for safety and cleanliness
    18 Mar 2016Revisit
    Concluded that prior deficiencies were corrected. Follow-up showed corrected deficiencies and continued compliance.
    • 483.10(f)(2)
    • 483.10(g)(1)
    • 483.15(h)(2)
    • 483.25
    • 483.25(c)
    • 483.25(i)
    • 483.60(b),(d),(e)
    • 483.35(d)(4)
    • 483.35(i)
    • 483.60(b),(d),(e)
    08 Jan 2016Revisit
    Found three Life Safety Code deficiencies, each tied to NFPA 101 with completion due by 2016-01-04.
    • NFPA 101 Life Safety CodeLife Safety Code
    • NFPA 101 Life Safety CodeLife Safety Code
    • NFPA 101 Life Safety CodeLife Safety Code
    19 Nov 2015Licensure
    The facility was cited for multiple deficiencies related to resident care and medication management, including improper storage of medications and inadequate access controls, indicating non-compliance with required care standards.
    • 483.10(g)(1) RIGHT TO SURVEY RESULTS - READILY ACCESSIBLERight to survey results readily accessible
    • 483.25(c) TREATMENT/CARE FOR SPECIAL NEEDSTreatment/Care for Special Needs
    19 Nov 2015Licensure
    Found no deficiencies. The survey determined the provider was in compliance with state requirements.
    18 Nov 2015Life Safety
    Identified multiple life-safety deficiencies including door hardware and wiring issues that could affect safety.
    • 2000 NFPA 101, Sections 19.3.2.1Door hardware not functioning; doors not readily operable
    • 2000 NFPA 101, Sections 19.3.2.1Door removed / area storage in use
    • NFPA 70 National Electrical CodeWiring/ electrical components removed
    • NFPA 70 National Electrical CodeElectrical wiring and equipment in compliance with NFPA 70
    13 Nov 2015Revisit
    Verified corrections completed for prior deficiencies.
    • 483.12(a)(4)-(6)
    • 483.13(c)(1)(ii)-(iii), (c)(2)-(4)
    • 483.70(n)
    27 Aug 2015Complaint
    Investigated allegations of resident-to-resident abuse and related deficiencies; identified multiple altercations and problems with incident tracking and call-light monitoring.
    08 Jan 2015Revisit
    Determined that the cited deficiencies were corrected and compliance was achieved after a follow-up review.
    • 483.15(a)
    • 483.15(f)(1)
    • 483.15(h)(2)
    • 483.25(d)
    • 483.25(h)
    • 483.25(k)
    • 483.25(e)(2)
    04 Dec 2014Revisit
    Identified life-safety code deficiencies requiring corrective actions; corrections were completed on 11/21/2014 with a follow-up visit occurring on 12/04/2014.
    • LSCLife Safety Code deficiency
    • LSCLife Safety Code deficiency
    • LSCLife Safety Code deficiency
    04 Dec 2014Revisit
    Verified corrections completed after addressing deficiencies identified during the follow-up.
    04 Dec 2014Revisit
    Investigated previous deficiencies and confirmed corrections completed.
    17 Oct 2014Life Safety
    Found deficiencies in corrosive-waste neutralization, eye/face wash readiness, and backflow prevention for an ice machine.
    • Type A803.2Neutralizing device required for corrosive wastes
    • Eye/Face wash stations
    • Ice machine backflow prevention
    17 Oct 2014Life Safety
    Identified multiple safety and door hardware deficiencies, including doors that do not self-close or stay closed, non-standard lock hardware, and issues with kitchen hood components.
    • NFPA 101 Life Safety Code, 2000Doors not self-closing / failing to stay closed
    • NFPA 101 Life Safety Code, 2000Corridor doors lacking self-closing devices
    • NFPA 101 Life Safety Code, 2000Door hardware and public toilet door issues
    • NFPA 101 Life Safety Code, 2000Kitchen hood / related hazards
    • NFPA 101 Life Safety Code, 2000Occupant load / door hardware adjustments
    09 Oct 2014Licensure
    Found deficiencies in resident care and quality of life, including inadequate activities, delays in response to needs, and issues with pain management and skin care.
    • Resident rights and care – adequacy of assistance
    • Activities program – ongoing program of activities
    • Pain management and skin integrity
    28 Aug 2014Complaint
    Investigated a complaint and found no deficiencies.
    12 Sept 2013Licensure
    Determined deficiencies in dietary services due to lack of qualified supervision and credentialing; the dietary manager was not yet certified but enrolled in a course with a plan to certify within a year.
    • Wy Admin Code Ch 11 Sec 11(a)(i)Dietary Services
    11 Sept 2013Life Safety
    An inspection identified several deficiencies related to door hardware, smoke barriers, and electrical/storage practices, with multiple items requiring corrective action and follow-up dates.
    • NFPA 101 Life Safety Code StandardDoor hardware/smoke barrier integrity
    • NFPA 101 Life Safety Code StandardSmoke barrier walls not smoke resistant
    • NFPA 101 Life Safety Code StandardDoor closures/clearance
    • NFPA 101 Life Safety Code StandardDelayed-egress/locking mechanisms
    • NFPA 101 Life Safety Code StandardInadequate storage/rack provisions
    • NFPA 70/National Electrical CodeElectrical adapters and outlets safety
    08 Aug 2013Complaint
    Identified deficiencies in wound care management with inadequate assessment, documentation, and monitoring of residents with wounds.
    • Inadequate nursing care documentation and wound assessment
    11 Oct 2012Revisit
    Investigated follow-up of prior deficiencies and confirmed corrections were completed.
    09 Oct 2012Revisit
    Verified corrections completed for previously identified deficiencies.
    15 Aug 2012Life Safety
    Investigated life-safety compliance and found several deficiencies related to smoke barriers, sprinkler coverage, electrical wiring, and maintenance practices.
    • NFPA 101 LIFE SAFETY CODE STANDARDSmoke barrier doors not smoke resistant
    • NFPA 101 LIFE SAFETY CODE STANDARDHazardous areas not separated from use areas
    • NFPA 101 LIFE SAFETY CODE STANDARDSprinkler coverage incomplete
    • NFPA 101 LIFE SAFETY CODE STANDARDFire extinguishers maintenance
    • NFPA 101 LIFE SAFETY CODE STANDARDKitchen hood/exhaust system maintenance
    • NFPA 70 (National Electrical Code) or NFPA electrical standardsTemporary electrical adapters improper use
    09 Aug 2012Licensure
    Identified deficiencies in dietary management qualifications and supervision, including lack of certification for the dietary manager and ongoing certification efforts.
    • Chapter 11, Section 11Dietary Manager qualifications not met
    • Chapter 11, Section 11Dietetic services supervision by a qualified supervisor
    09 Aug 2012Licensure
    Investigated recent operations and found deficiencies in sanitation, resident care, and infection control with multiple items not meeting requirements.
    • Type AContinued from page 3 - cleanliness and sanitation issues
    • Type AContinued deficiency in care planning and medication handling
    • Type AInfection control deficiencies
    02 Sept 2011Revisit
    Investigated deficiencies from a prior survey and confirmed corrections were completed.
    • 483.15(c)(6)
    • 483.15(h)(2)
    • 483.20(g)-(i)
    • 483.25(a)(3)
    • 483.20(d)(3); 483.10(k)(2)
    • 483.20(k)(3)(ii)
    • 483.25(c)
    • 483.25(d)
    • 483.25(h)
    • 483.70(h)(2)
    • 483.75(i)(1-2)
    • 483.75(i)(2)
    16 Aug 2011Revisit
    Verified corrections completed for deficiencies identified in a prior survey.
    30 Jun 2011Complaint
    Identified deficiencies in care planning, daily resident care, documentation, and facility management, with multiple items requiring corrective action.
    30 Jun 2011Licensure
    Concluded no deficiencies found after a re-certification survey conducted June 27-30, 2011.
    28 Jun 2011Life Safety
    Investigated life-safety deficiencies with several observed conditions and plan-of-correction statements; multiple failures to meet life-safety standards were identified across several areas.
    • NFPA 101 LIFE SAFETY CODE STANDARDCorridor smoke barrier integrity
    • NFPA 101 LIFE SAFETY CODE STANDARDCorridor smoke barrier integrity
    • NFPA 101 LIFE SAFETY CODE STANDARDPlan of correction statement
    • NFPA 101 LIFE SAFETY CODE STANDARDSprinkler system/canopy integrity
    • NFPA 101 LIFE SAFETY CODE STANDARDPlan of correction statements
    • NFPA 101 LIFE SAFETY CODE STANDARDPersonal protective equipment standards
    • NFPA 101 LIFE SAFETY CODE STANDARDPlan of correction statements
    16 Aug 2010Revisit
    Found deficiencies in regulatory compliance that were corrected during the follow-up visit.
    • 483.20(d)(3), 483.10(k)(2)
    • 483.20(k)(3)(i)
    • 483.20(k)(3)(ii)
    • 483.60(b), (d), (e)
    • 483.25(a)(3)
    • 483.25(c)
    • 483.75(l)(3), 483.20(f)(5)
    21 Jul 2010Revisit
    Investigated deficiencies from a prior assessment and documented that corrections were completed.
    03 Jun 2010Licensure
    Found no deficiencies. The provider was in compliance with state requirements after a licensure survey conducted June 1–3, 2010.
    03 Jun 2010Licensure
    Investigated a state licensure survey conducted from 2010-06-01 through 2010-06-03 and found no deficiencies.
    03 Jun 2010Licensure
    Found no deficiencies during a licensing survey conducted June 1-3, 2010.
    02 Jun 2010Life Safety
    Identified multiple life-safety deficiencies related to wall penetrations, door maintenance, electrical wiring, fire protection, and smoking policy enforcement.
    • NFPA 101 LIFE SAFETY CODE STANDARDUnsealed wall penetrations
    • NFPA 101 LIFE SAFETY CODE STANDARDCorridor doors not properly maintained
    • NFPA 101 LIFE SAFETY CODE STANDARDBarrier doors not routinely inspected
    • NFPA 101 LIFE SAFETY CODE STANDARDExit access unobstructed
    • NFPA 70 National Electrical Code; NFPA 72Electrical system not per electrical code
    • NFPA 101 LIFE SAFETY CODE STANDARDFlammable fabrics not properly flame retardant
    • NFPA 101 LIFE SAFETY CODE STANDARDSprinkler system maintenance
    • NFPA 101 LIFE SAFETY CODE STANDARDSmoking policy enforcement
    • NFPA 101 LIFE SAFETY CODE STANDARDElectrical wiring and equipment per NFPA 70
    • NFPA 101 LIFE SAFETY CODE STANDARDMethod and standards reference
    05 Aug 2009Revisit
    Identified multiple deficiencies cited under federal regulations during a revisit.
    • 483.20(k)(3)(i)
    • 483.20(k)(3)(ii)
    • 483.25
    • 483.25(a)(2)
    • 483.25(a)(3)
    • 483.25(i)
    • 483.25(h)
    • 483.25(i)
    • 483.65(a)
    08 Jul 2009Revisit
    Confirmed corrections to previous deficiencies and documented completion after follow-up.
    04 Jun 2009Complaint
    Investigated deficiencies in care planning and continence management with findings related to care plans not following orders and inadequate continence care. The deficiencies indicate unsafe conditions for residents.
    • 483.20(k)(3)(i)Comprehensive Care Plans
    • 483.25(d)URINARY INCONTINENCE
    04 Jun 2009Licensure
    Determined the facility was in compliance with state requirements after a survey conducted in early June 2009.
    02 Jun 2009Life Safety
    An inspection identified several life-safety deficiencies, including doors not latching, issues with exit access, flame-retardant fabric concerns, and improper handling/storage of oxygen and electrical equipment; multiple corrective actions were noted.
    • NFPA 101 Life Safety Code StandardDoor latch and inspection deficiency
    • NFPA 101 Life Safety Code StandardExit access and door hardware
    • NFPA 101 Life Safety Code StandardFire drills timing
    • NFPA 101 Life Safety Code StandardAdministrative compliance monitoring
    • NFPA 701Flame-retardant curtains and fabrics
    • NFPA 101 Life Safety Code StandardOxygen equipment handling
    • NFPA 70 National Electrical CodeElectrical wiring in boiler room
    04 Jun 2008Life Safety
    Found deficiencies in the life-safety fire alarm system’s testing and maintenance and in the associated documentation.
    • NFPA 70; NFPA 72Fire alarm system testing and maintenance
    14 Apr 2008Life Safety
    Identified life-safety deficiencies, including issues with fire alarm and sprinkler systems, and improper handling of linen and trash containers.
    • Fire alarm system life-safety compliance
    • Sprinkler system maintenance
    • Soiled linen/trash receptacles
    27 Mar 2008Licensure
    Identified deficiencies related to privacy and confidentiality of residents' information, with failing privacy protections noted during observations and interviews.
    • 483.10(e), 483.75(l)(4)Privacy and Confidentiality
    02 Jul 2007Revisit
    Investigated the facility following a prior issue; all cited deficiencies were addressed and marked as corrected.
    19 Apr 2007Licensure
    An investigation identified multiple deficiencies related to resident rights, care planning, grievance handling, and staff accountability.
    • Notification of physician regarding changes in resident's condition
    • Staff treatment of residents
    • Grievances
    • Grievances
    • Accommodation of Needs
    • Activities
    • Activity Director Qualifications
    • Social Services
    08 Mar 2007Complaint
    Investigated a complaint and found no deficiencies.
    04 Jan 2007Revisit
    Investigated the complaint and verified that corrections were completed.
    15 Nov 2006Revisit
    Investigated life-safety code deficiencies. All cited items were corrected.
    • Life Safety Code (NFPA 101)Life Safety Code Deficiency
    • Life Safety Code (NFPA 101)Life Safety Code Deficiency
    • Life Safety Code (NFPA 101)Life Safety Code Deficiency
    • Life Safety Code (NFPA 101)Life Safety Code Deficiency
    • Life Safety Code (NFPA 101)Life Safety Code Deficiency
    • Life Safety Code (NFPA 101)Life Safety Code Deficiency
    26 Oct 2006Licensure
    Investigative findings identified several serious deficiencies in reporting abuse, protecting resident dignity, care planning, and daily living, with multiple clinical and administrative areas requiring corrective action.
    • Type A483.13(c)(1)(ii)-(iii), (c)(2)-(4)Staff treatment of residents
    • Type A483.15(a)Dignity
    • Type A483.20Comprehensive assessments
    • Type A483.25(i)Antipsychotic drugs
    • Type A483.25(b)Daily living
    • Type A483.25(d)Urinary incontinence
    • Type A483.25(k)Unnecessary drugs
    • Type A483.25(i)(1)-(2)Antipsychotic drugs (continued)
    • Type A483.25(n)Immunizations
    • Type A483.60(d)Food service temperature
    20 Sept 2006Life Safety
    Identified multiple life-safety code deficiencies, including door and barrier issues, inadequate fire alarm testing, and problems with extinguishers and electrical safety.
    • NFPA 101 LIFE SAFETY CODE STANDARDDoor openings; corridor door protection
    • NFPA 101 LIFE SAFETY CODE STANDARDSmoke barrier doors
    • NFPA 101 LIFE SAFETY CODE STANDARDDoor hardware; self-closing device
    • NFPA 101 LIFE SAFETY CODE STANDARDFire alarm system testing/maintenance
    • NFPA 101 LIFE SAFETY CODE STANDARDPortable fire extinguishers/electrical safety
    • NFPA 70Electrical wiring and equipment
    31 Jan 2006Revisit
    Verified corrections completed for previously reported deficiencies.
    14 Nov 2005Revisit
    Found no deficiencies.
    10 Nov 2005Licensure
    Identified deficiencies in care delivery including insufficient assistance with daily living activities, lack of restorative nursing services, and inadequate staffing to meet residents' needs.
    • Activities of Daily Living
    • Restorative Nursing Services
    • Nursing Staff Sufficiency
    02 Nov 2005Revisit
    Identified a deficiency related to resident rights; corrective action completed on 2005-08-31.
    • 483.75(i)(1)Resident rights
    19 Sept 2005Life Safety
    Identified multiple life-safety deficiencies, including hazardous areas not properly separated, obstructed egress, and failures in emergency lighting, fire alarm testing, sprinkler maintenance, and oxygen storage.
    • NFPA 101 Life Safety Code Standard (19.3.2.1, 19.3.5.4)Hazardous locations not adequately protected
    • NFPA 101 Life Safety Code StandardUnobstructed means of egress
    • NFPA 101 Life Safety Code StandardEmergency lighting
    • NFPA 101 Life Safety Code Standard; NFPA 72Fire alarm system testing
    • NFPA 25; NFPA 101 Life Safety Code StandardSprinkler system maintenance
    • NFPA 101 Life Safety Code Standard; NFPA 99Oxygen storage and medical gas safety
    11 Jul 2005Complaint
    Investigated a deficiency in laboratory services and found the facility failed to ensure laboratory tests were performed as ordered, resulting in missing lab results for at least one resident.
    • Laboratory services

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