Chapman Health Care-Assisted

    3701 Dadeville Rd, Alexander City, AL 35010
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.0ยท13 reviews

    Compassionate Skilled Staff and Environment

    I placed my grandmother here and I'm grateful for the loving, professional staff who really took the time to get to know her. Hospice and rehab teams provided compassionate, comforting care, activities keep residents engaged, and the large rooms with high ceilings feel homey. I also appreciate their training opportunities, CNA classes, and decent pay that help attract skilled caregivers-overall a very good facility.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.00ยท(13)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.7
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.0

    Pros

    • compassionate caregiving staff
    • on-site rehabilitation and physical therapy
    • engaging activities program
    • staff training and CNA classes
    • competitive staff compensation
    • spacious rooms with high ceilings
    • supportive hospice and end-of-life care
    • staff familiarity and individualized attention

    Cons

    • chronic understaffing and high staff workload
    • gaps in clinical documentation review
    • limited capacity for intensive diabetes insulin management
    • reduced clinical coverage on weekends
    • leadership and accountability concerns
    • front-desk and phone customer-service shortcomings
    • property-security vulnerabilities and allegations of theft
    • inconsistent communication and incident escalation practices

    Summary of reviews

    Chapman Health Careโ€“Assisted presents a mix of supportive direct care strengths and operational weaknesses that prospective residents and families should weigh. Many comments highlight compassionate frontline caregivers, personalized attention, and a strong rehabilitation program; physical therapy and on-site rehab are cited as notable strengths. The facility also offers an activities program, staff training opportunities including CNA classes, and staff compensation that may support workforce retention. Facilities-related positives include relatively spacious rooms with high ceilings and availability of hospice services that families described as comforting.

    At the same time, recurring operational concerns appear in the reviews. Staffing levels and workload are described as strained, which reviewers connected to delays or limits in clinical responsiveness. There are specific clinical-process gaps noted, including inconsistent review of medical records and limitations in managing complex diabetes care that could affect residents who require intensive insulin management. Weekend clinical coverage appears reduced, which may further affect continuity of care for some residents.

    Communication and leadership are additional themes. Several accounts describe unhelpful or unprofessional phone and front-desk interactions and express concerns about leadership responsiveness and accountability, including how incidents are handled and escalate. There are also allegations of theft and related property-security vulnerabilities; while these appear as individual claims in the reviews, they point to a need for clearer property-protection policies and incident follow-up. Taken together, these issues suggest inconsistent family communication and incident escalation practices.

    For families evaluating the community, it may help to confirm clinical capabilities for chronic-condition management (especially diabetes and insulin protocols), ask about staffing ratios and weekend coverage, review property-security measures, and meet with leadership to understand incident-reporting procedures. If rehabilitation, individualized staff attention, and hospice support are priorities, the facility demonstrates clear strengths in these areas, but those positives should be balanced against the operational and communication concerns identified by others.

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    Medicare Ratings

    4ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Chapman Health Care-Assisted

    Chapman Health Care-Assisted is located at 3701 Dadeville Rd, Alexander City, AL, 35010.

    About Chapman Health Care-Assisted

    Chapman Health Care-Assisted sits on Dadeville Road near Highway 280 in Alexander City, Alabama, where it's been home owned and operated since 1963, offering a 46-bed state-licensed specialty care assisted living facility and a bigger 188-bed skilled nursing and rehabilitation building, with both private and semi-private rooms that start at $3,200 per month, and rooms come furnished, with telephones for convenience, and you'll see large shared spaces like an arts room, dining room, library, barber and salon, a garden, and walking paths plus spaces for community activities and events that happen every week, like movie nights, outings, social gatherings, and resident-led activities so everyone can stay as active or as engaged as they want. Residents get meals with restaurant-style dining, all day dining options, and menus that cover needs for allergies or diabetes, and there's help with meal preparation, housekeeping, laundry, and other daily services, which are all included, and they offer support for bathing, dressing, and transfers, so seniors who need some help can still keep as much independence as possible. Chapman has a tight focus on safety, so there's an emergency alert system, a 24-hour call system, and supervision day and night, plus licensed nurses available round the clock, where staff meet all the caregiver-to-senior ratios the state asks for, and medication management is part of care, with vision and podiatry services, restorative therapies, and regular occupational, physical, and speech therapy sessions available, while also giving help for in-home caregiving, transportation, hospice, and respite care. Chapman offers specialized support for those with memory loss, providing a dementia waiver program, memory care units, and tailored care for mild cognitive impairment, and the staff work with doctors and families on individualized care plans for everyone living there. The Unit Coordinator is Margaret Ham, RN, and the Social Services Director is Nicole DeLee, LBSW, while Archie J. Chapman serves as administrator for both the nursing and specialty care facilities, with office hours running from 8:00 am to 4:00 pm on weekdays. Chapman Health Care-Assisted is both Medicare and Medicaid certified, accepts private pay and long-term care insurance, supports independent and assisted living, memory care, companion care, and skilled nursing, and is a member of the Tallapoosa County Chamber of Commerce, the American Health Care Association, and the Alabama Nursing Home Association, working to maintain a welcoming setting where the mission is always to promote each resident's dignity and quality of life as they age.

    People often ask...

    Chapman Health Care-Assisted offers assisted living, memory care, and skilled nursing.

    The full address for this community is 3701 Dadeville Rd, Alexander City, AL 35010.

    No, Chapman Health Care-Assisted does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Alabama, the Department of Public Health licenses assisted living and specialty care facilities and publishes the statements of deficiency from its inspections.

    License numberP6201
    Facility typeAssisted Living Facility (specialty Care)

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Chapman Health Care-Assisted. The information above has not been verified or approved by the owner or operator. For exact information, please contact Chapman Health Care-Assisted directly. There is no cost for this service. We are compensated by the community you select.

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