Diversicare of Pell City

    510 Wolf Creek Rd N, Pell City, AL, 35125
    3.1 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed facility, neglect, billing nightmares

    I had a mixed but mostly negative experience. A few nurses and CNAs were genuinely kind, compassionate, and handled hospice well, and some meals were excellent - but the facility is understaffed, unorganized, and run-down. I found dirty rooms (urine/feces), delayed incontinence care, residents left unfed, significant weight loss/malnutrition, overmedication concerns, poor communication, ignored calls, and billing nightmares. Management was distant and made excuses; I advise choosing another facility and demand accountability despite the few caring staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.7
    • Meals

      2.7
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Diversicare of Pell City

    About Diversicare of Pell City

    Diversicare of Pell City supports many different care needs, so folks can find help with simple daily tasks or more complex health problems, and they've got a team that focuses on skilled nursing services for people who need medical attention around the clock. Assisted living services help residents with bathing, dressing, and taking medicine, and the memory care section is specially set up for seniors with Alzheimer's or other kinds of dementia, using a secure unit to prevent wandering and reduce confusion. The community provides long-term care, hospice care for those near the end of life, and palliative care that aims to make people comfortable, with a Respite Care service in case families need a short break. There are specialized rehabilitation programs with physical, occupational, and speech therapy, and the short stay rehabilitation is good for folks coming back from illness or injury who want to get stronger and go home. Residents can bring cats or dogs because the place has pet-friendly policies, and the rooms come in private or shared options with features to help those who need handicap access. Staff members take care of cleaning rooms, laundry, site maintenance, and offer three meals a day made with healthy ingredients, so no one has to cook or clean if they don't want to. The facility's daily activities and events give residents ways to stay active, while personal support for hygiene, incontinence, and getting to meals helps keep everyone comfortable. The care team works to restore abilities, teach new skills, and help people maintain as much independence as they can, always respecting each person's story and needs in a quiet, supportive setting. The facility has a secure unit for seniors with dementia or Alzheimer's who need extra help to stay safe.

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