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Location
Solterra Senior Living is located at 295 E Van Buren St, Avondale, AZ, 85323.
People often ask...
Solterra Senior Living offers .
The full address for this community is 295 E Van Buren St, Avondale, AZ 85323.
No, Solterra Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.
Investigated and found failures to document ADL assistance per service plans for multiple residents. Care tracking showed several dates where required assistance was not recorded.
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
16 Jun 2026Complaint
16 Jun 2026Complaint
Found no deficiencies.
09 Jun 2026Complaint
09 Jun 2026Complaint
Found no deficiencies.
11 May 2026Complaint
11 May 2026Complaint
Investigated the complaint and found deficiencies in recording resident services and medication administration in medical records.
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
R9-10-817.B.3.cR9-10-817.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident’s medical record.
18 Mar 2026Complaint
18 Mar 2026Complaint
Investigated the complaint and found no deficiencies.
05 Mar 2026Complaint
05 Mar 2026Complaint
Found no deficiencies during the on-site compliance inspection and investigation of complaints.
05 Feb 2026Complaint
05 Feb 2026Complaint
Investigated complaints and found no deficiencies.
15 Jan 2026Complaint
15 Jan 2026Complaint
Found no deficiencies during the on-site investigation of the complaints conducted on January 15, 2026.
24 Nov 2025Complaint
24 Nov 2025Complaint
Investigated the complaints and found no deficiencies.
30 Sept 2025Complaint
30 Sept 2025Complaint
Investigated complaints 00143441 and 00146142 and found no deficiencies.
14 Aug 2025Complaint
14 Aug 2025Complaint
Found no deficiencies after reviewing the complaints.
13 Aug 2025Complaint
13 Aug 2025Complaint
Investigated a complaint and found no deficiencies.
29 Jul 2025Complaint
29 Jul 2025Complaint
Found no deficiencies during the on-site investigation. No deficiencies cited.
24 Jul 2025Complaint
24 Jul 2025Complaint
Investigated and found deficiencies related to monitoring resident whereabouts, door-alert controls, and service plans, creating safety risks.
R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
R9-10-803.C.1.a-wR9-10-803.C.1.a-w. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: a. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education, an
R9-10-808.A.3.cR9-10-808.A.3.c. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: c The amount, type, and frequency of assisted living services and ancillary services bei
R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 1. Policies and procedures are established, documented, and implemented that ensure the safety of a resident who may wander; 2. There is a means of ex
28 May 2025Complaint
28 May 2025Complaint
Found no deficiencies. Investigated the complaints on May 28, 2025.
06 Mar 2025Complaint
06 Mar 2025Complaint
Found no deficiencies during the on-site investigation of the complaint.
26 Feb 2025Complaint
26 Feb 2025Complaint
Identified two deficiencies: evidence of freedom from infectious TB not documented for one resident and annual pneumonia vaccination offers not documented for 2023 for a resident.
R9-10-807.A.1-2R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident's date of occupancy, and 2. As specified in R9-10
R9-10-811.C.17R9-10-811.C.17. Medical Records C. A manager shall ensure that a resident's medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);
03 Dec 2024Complaint
03 Dec 2024Complaint
Investigated the complaints and found no deficiencies.
12 Aug 2024Complaint
12 Aug 2024Complaint
Investigated the complaint and identified a deficiency related to abuse investigation requirements. The finding notes failures to document and complete the required investigation within the five‑day timeframe.
R9-10-803.J.1-6J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable,
25 Jun 2024Complaint
25 Jun 2024Complaint
Identified improper medication storage with unsecured access. A bottle of glyburide was found in a lunch bag on a chair at a caregiver station, in an area without doors and not in a secured storage area.
R9-10-816.F.1F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
07 Dec 2023Complaint
07 Dec 2023Complaint
Investigated complaints and compliance findings identified multiple deficiencies across caregiver verification, orientation, residency termination provisions, service planning, immunization documentation, TB control, hot water temperature, and pet licensing.
R9-10-806.A.4.a-bA. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
R9-10-806.A.9A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation that is specific to the duties to be performed by the caregiver or assistant caregiver; and
R9-10-807.G.1-3G. A manager may terminate residency of a resident as follows: 1. Without notice, if the resident exhibits behavior that is an immediate threat to the health and safety of the resident or other individuals in an assisted living facility; 2. With a 14-calendar-day written notice of termination of res
R9-10-808.A.4.aA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): a. No later than 14 calendar days after a significant change in the resident's physic
R9-10-808.A.4.b.iiiA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As follows: iii. At least once every three months for a resident receiving directe
R9-10-811.C.17C. A manager shall ensure that a resident's medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);
R9-10-815.B.1B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2): 1. Is confined to a bed or chair because of an inability to ambulate even with assistance; or
R9-10-819.A.6A. A manager shall ensure that: 6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by residents;
R9-10-819.A.14.bA. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: b. Licensed consistent with local ordinances; and
R9-10-819.A.14.cA. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: c. For a dog or cat, vaccinated against rabies;
R9-10-113.A.1-2R9-10-113. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implement
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Solterra Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Solterra Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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