BridgeWater Assisted Living - Tucson

    6505 N La Cholla Blvd, Tucson, AZ 85741
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.58·(50)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      4.2
    • Amenities

      4.1
    • Value

      4.3

    Pros

    • Affordable pricing
    • Welcoming and compassionate caregiving staff
    • 24/7 clinical support (med techs and on-call RN)
    • On-site physicians and nursing oversight
    • Chef-driven meals with diet options
    • Well-maintained resort-like campus and landscaping
    • Private studio apartments with patios and accessible baths
    • Elegant dining room and kitchen
    • Active, varied activities program (music, exercise, socials)
    • Multiple common-area amenities (movie room, computer room, library)
    • Seamless hospice coordination and individualized care plans
    • Helpful admissions and move-in support

    Cons

    • Inconsistent staffing levels and high turnover
    • Delayed responsiveness to resident care needs
    • Variable staff conduct and communication tone
    • Unreliable front-desk and phone communication system
    • Inconsistent housekeeping and sanitation controls in some units
    • Pest-control concerns in some apartments
    • Variable dining quality over time or by unit
    • Limited and inconsistent transportation availability
    • Underwhelming memory-care environment and décor
    • Administrative and billing process gaps
    • Personal-item security and asset-control concerns
    • Leadership instability and uneven follow-through on complaints

    Summary of reviews

    BridgeWater Assisted Living - Tucson presents a mixed but clear pattern of strengths and operational weaknesses. The campus and villas are frequently praised: reviewers describe an attractive, resort-like setting with desert landscaping, private studio apartments that include patios and accessible bathrooms, elegant dining spaces, and multiple common areas such as a movie room, computer room, and library. Many families cite helpful admissions staff and smooth move-in support, and several accounts highlight effective hospice coordination and individualized care plans.

    Clinical coverage and day-to-day caregiving receive largely positive comments from many families. The facility advertises and several reviewers confirm 24/7 med-tech coverage with an on-call RN and on-site physician oversight; a number of reviewers appreciated a good patient-to-caregiver ratio and attentive caregivers. At the same time, there is a recurring pattern of staffing instability: high turnover, variable staffing levels, and episodes of delayed assistance (for example missed showers or delayed help with meals) that appear to reflect inconsistent staffing rather than a single isolated event.

    Dining and activities are notable features. The community offers chef-driven meals with diet options and some reviewers praised cuisine (including specialty meals) and flexible service (dining room or room service). The activity program is active and varied — music, singers, exercise, church services, socials and games were highlighted — although several reviewers noted occasional missed activities or variability in program delivery. Dining quality is described variably across reviews, indicating that meal experience may differ by period or by unit.

    Operational and management issues surface repeatedly. Communication weaknesses include unanswered phones, inconsistent front‑desk responsiveness, and limited follow-through on family complaints. Administrative concerns range from billing and refund disputes to personal-item security questions; there are even allegations of missing personal items and financial disagreements in a subset of accounts. Housekeeping and sanitation quality are generally praised in common areas, but some reviewers raise sanitation and pest-control concerns within certain apartments. The memory-care building is also described as less attractive and less warm than the main campus areas.

    For prospective families: the facility offers many desirable features — strong clinical coverage, attractive grounds, active programming, and chef-style dining — but the community also exhibits variability in staff consistency, communication systems, housekeeping controls, and leadership stability. A recommended approach is to tour the specific unit of interest (including memory-care areas), ask about current staff turnover and staffing ratios, request evidence of pest-control and housekeeping protocols, verify transportation availability, review recent state inspection records, and obtain contact information for current family references to assess day-to-day consistency before making a placement decision.

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    Location

    BridgeWater Assisted Living - Tucson is located at 6505 N La Cholla Blvd, Tucson, AZ, 85741.

    About BridgeWater Assisted Living - Tucson

    BridgeWater Assisted Living - Tucson has six separate villas all spread out over one level, which means folks won't have to worry about stairs. The apartments are private and come in a variety of floor plans, including studios, single rooms, two-bedrooms, private, and semi-private options, and they're air-conditioned with views of the outdoors and have cable TV, kitchens or kitchenettes, and some units have wheelchair-accessible showers. Residents can bring pets, arrange their living spaces with their own furniture, and enjoy a little patio outside each area, plus nice sidewalks for walking. There are both indoor and outdoor spaces for people to gather, like a landscaped courtyard, media room, billiard hall, activities room, and a dining area that looks very nice where residents get restaurant-style meals that can be tailored for special diets like low sodium or no sugar, and there's a snack area where coffee is served.

    BridgeWater provides different living and care options, including independent living, assisted living, memory care for those with Alzheimer's or other dementia, nursing home services, respite care for short stays, and hospice care. Certified staff is on site around the clock, with nurses and a doctor on call, and special Community Benefits Advocates help support residents' needs. The facility supports daily personal care like bathing, dressing, toileting, medication management, laundry, and transfer assistance. There is regular housekeeping, maintenance, and a security monitoring system with a fire sprinkler system through the property for safety. Some rooms have wheelchair-accessible showers, and the property is all on the ground floor, making it easier for those with mobility needs.

    BridgeWater Assisted Living offers social and recreational activities every day, with programs like chair yoga, arts and crafts, dance classes, and community outings, plus educational and health-focused events. Residents can get beauty and barber services, onsite homecare, onsite physical, occupational, and speech therapies, diabetic and wound care, podiatrist services, and general counseling. Memory care comes with its own programming and safety features like accessible design and safety handrails. Transportation services are available for appointments, shopping, and outings, and guest parking is available for visitors. WiFi lets people keep in touch, and there's strict no smoking in private and public indoor areas. The community allows both men and women, and they focus on creating a comfortable environment with options for "aging in place" so residents don't have to move if their needs change.

    People often ask...

    BridgeWater Assisted Living - Tucson offers assisted living, memory care, and skilled nursing.

    There are 27 photos of BridgeWater Assisted Living - Tucson on Mirador.

    The full address for this community is 6505 N La Cholla Blvd, Tucson, AZ 85741.

    No, BridgeWater Assisted Living - Tucson does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000Wo7RqAAJ
    StatusActive
    Facility typeAssisted Living Center
    License classActive
    Capacity133 residents
    LicenseeBRIDGEWATER LA CHOLLA OPERATIONS, LLC
    EffectiveJanuary 9th, 2020
    ExpiresJanuary 8th, 2027
    View the official license record

    Inspection Reports

    27

    Reports

    66

    Citations

    22

    Complaints

    3

    Years

    29 Aug 2026Complaint
    Found no deficiencies after investigating the complaint.
    13 Aug 2026Complaint
    Identified violations of the settlement agreement’s substantial compliance and cure obligations, and observed multiple health and safety deficiencies related to door operation and resident emergency pendants.
    • R9-10-803.A.10R9-10-803.A.10. Administration A. A governing authority shall: 10. Ensure the health, safety, or welfare of a resident is not placed at risk of harm.
    • R9-10-814.ER9-10-814.E. Personal Care Services E. A manager shall ensure that a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available and accessible in a bedroom or residential unit being used by a resident receiving personal care services.
    • R9-10-820.A.13.a-cR9-10-820.A.13.a-c. Environmental Standards A. A manager shall ensure that: 13. Equipment used at the assisted living facility is: a. Maintained in working order; b. Tested and calibrated according to the manufacturer’s recommendations or, if there are no manufacturer’s recommendations, as specified
    06 Aug 2026Complaint
    Investigated the licensee for compliance with the settlement terms and state regulations, identifying multiple deficiencies across training, documentation, medication management, and resident safety.
    • A.R.S. § 36-420.01.AA.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial train
    • A.R.S. § 36-420.04.CA.R.S. § 36-420.04.C. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document C. Each assisted living center and assisted living home must maintain a standardized form for each resident that includes the information prescribed in subsection A
    • A.R.S. § 36-420.04.DA.R.S. § 36-420.04.D. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions requi
    • R9-10-113.A.1-2R9-10-113.A.1-2. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and imp
    • R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
    • R9-10-803.C.1.bR9-10-803.C.1.b. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: b. Cover orientation and in-service education for employees and volunteers;
    • R9-10-806.A.4.a-bR9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: A caregiver’s or assistant caregiver’s skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and proce
    • R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
    • R9-10-807.A.1-2R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10
    • R9-10-807.B.1.a-bR9-10-807.B.1.a-b. Residency and Residency Agreements B. A manager shall ensure that before or at the time of acceptance of an individual, the individual submits documentation that is dated within 90 calendar days before the individual is accepted by an assisted living facility and: 1. If an individ
    • R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
    • R9-10-816.BR9-10-816.B. Memory Care Services B. A manager shall ensure that staff obtain a certificate of completion, as specified in R9-10-126, including the minimum eight hours of initial memory care services training within the first 30 days of hire or provide a copy of a certificate of completion, as speci
    • R9-10-817.B.3.a-cR9-10-817.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under the direction of a medical practitioner, b. Is administered in compliance wi
    • R9-10-817.F.1R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    • R9-10-819.D.2.a-fR9-10-819.D.2.a-f. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emerg
    06 Aug 2026Monitoring
    Found no deficiencies during the on-site review.
    30 Jun 2026Complaint
    Investigated complaint and identified a deficiency where a bell, intercom, or other alerting mechanism was not available in a bedroom, while pendants malfunctioned, creating risk to residents' safety.
    • R9-10-814.ER9-10-814.E. Personal Care Services E. A manager shall ensure that a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies is available and accessible in a bedroom or residential unit being used by a resident receiving personal care services.
    30 Jun 2026Monitoring
    Cited deficiencies indicate non-compliance with the settlement terms, including CPR/first aid documentation and termination notice requirements.
    • R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
    • R9-10-807.H.1-5R9-10-807.H.1-5. Residency and Residency Agreements H. A manager shall ensure that the written notice of termination of residency in subsection (G) includes: 1. The date of notice; 2. The reason for termination; 3. The policy for refunding fees, charges, or deposits; 4. The deposition of a resident’
    30 Jun 2026Monitoring
    Investigated and identified deficiencies in infection control practices and handling of hazardous materials during a cure review; observed rodents in kitchen areas and unlabeled cleaners stored in accessible cabinets.
    • R9-10-820.A.1.aR9-10-820.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
    • R9-10-820.A.11R9-10-820.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to resi
    06 Feb 2026Complaint
    Found no deficiencies during the on-site investigation of complaints conducted on 2026-02-06.
    22 Dec 2025Complaint
    Identified multiple deficiencies indicating non-compliance with the settlement terms, including missing personnel records, incomplete service plans, and failures in infection control and pest management.
    • R9-10-806.C.1.a-cR9-10-806.C.1.a-c. Personnel C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual’s name, date of birth, and contact telephone number; b. The individual’s starting date of employment or volunteer service and, if applicable, the ending date;
    • R9-10-808.A.1-5R9-10-808.A.1-5. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 1. Is completed no later than 14 calendar days after the resident’s date of acceptance; 2. Is developed with assist
    • R9-10-820.A.1.aR9-10-820.A.1.a. Environmental Standards A. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
    • R9-10-820.A.2R9-10-820.A.2. Environmental Standards A. A manager shall ensure that: 2. A pest control program that complies with A.A.C. R3-8201(C)(4) is implemented and documented;
    • R9-10-820.A.11R9-10-820.A.11. Environmental Standards A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to resi
    21 Oct 2025Complaint
    Found non-compliance with the settlement terms, including failures related to TB documentation, staff training, resident TB screening, notices to residents, service plan signatures, vaccination documentation, disaster plan review, and evacuation drills.
    • R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
    • R9-10-806.C.1.a-cR9-10-806.C.1.a-c. Personnel C. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual’s name, date of birth, and contact telephone number; b. The individual’s starting date of employment or volunteer service and, if applicable, the ending date;
    • R9-10-807.A.1-2R9-10-807.A.1-2. Residency and Residency Agreements A. Except as provided in R9-10-808(B)(2), a manager shall ensure that a resident provides evidence of freedom from infectious tuberculosis: 1. Before or within seven calendar days after the resident’s date of occupancy, and 2. As specified in R9-10
    • R9-10-807.H.1-5R9-10-807.H.1-5. Residency and Residency Agreements H. A manager shall ensure that the written notice of termination of residency in subsection (G) includes: 1. The date of notice; 2. The reason for termination; 3. The policy for refunding fees, charges, or deposits; 4. The deposition of a resident’
    • R9-10-808.A.5.a-dR9-10-808.A.5.a-d. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representativ
    • R9-10-811.C.17R9-10-811.C.17. Medical Records C. A manager shall ensure that a resident’s medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);
    • R9-10-819.A.2R9-10-819.A.2. Emergency and Safety Standards A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;
    • R9-10-819.A.5.aR9-10-819.A.5.a. Emergency and Safety Standards A. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
    03 Oct 2025Monitoring
    Identified deficiencies showing missing signatures on initial and updated service plans and incomplete care documentation for provided services.
    • R9-10-808.A.5.a-dR9-10-808.A.5.a-d. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representativ
    • R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
    26 Sept 2025Complaint
    Found no deficiencies.
    29 Jul 2025Complaint
    Identified violations of the settlement agreement tied to service plan updates and care documentation. Included were failures to update service plans, obtain signatures, and maintain complete care-tracking records.
    • R9-10-808.A.4.b.iiR9-10-808.A.4.b.ii. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 4. Is reviewed and updated based on changes in the requirements in subsections (A)(3)(a) through (f): b. As foll
    • R9-10-808.A.5.a-dR9-10-808.A.5.a-d. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident’s representativ
    • R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
    15 Jul 2025Complaint
    Found no deficiencies.
    12 Jun 2025Complaint
    Found no deficiencies.
    30 Apr 2025Complaint
    Found no deficiencies.
    25 Mar 2025Complaint
    Identified noncompliance with a medication order, with multiple missed doses and inadequate documentation of refill efforts.
    • R9-10-816.B.3.a-cR9-10-816.B.3.a-c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under direction of a medical practitioner, b. Is administered in compliance with a
    11 Mar 2025Complaint
    Found no deficiencies.
    07 Mar 2025Complaint
    Identified deficiencies cited under two regulatory sections. Details were not provided.
    • R9-10-803.C.1.gC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another in
    • R9-10-803.J.1-6J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable,
    17 Jan 2025Complaint
    Found deficiencies related to incomplete implementation of incident response policies and failure to report and investigate suspected abuse, neglect, or exploitation.
    • R9-10-803.C.1.gC. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent harm to the resident or another in
    • R9-10-803.J.1-6J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the manager shall: 1. If applicable,
    10 Dec 2024Complaint
    Verified no deficiencies were identified in relation to the complaint.
    03 Oct 2024Complaint
    Identified numerous deficiencies across recordkeeping, medication management, safety, sanitation, and pet health. The issues included missing emergency responder documentation, missing vaccine availability notices, inconsistent medication administration, unsecured medications, incomplete incident follow-up, dirty kitchen areas, exposed toxic materials, and missing rabies vaccination records for pets.
    • A.R.S. § 36-420.04.D36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions required by subs
    • R9-10-811.C.17C. A manager shall ensure that a resident's medical record contains: 17. Documentation of notification of the resident of the availability of vaccination for influenza and pneumonia, according to A.R.S. § 36-406(1)(d);
    • R9-10-816.B.3.a-cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: a. Is administered by an individual under direction of a medical practitioner, b. Is administered in compliance with a medication order, and c. Is documented
    • R9-10-816.H.1H. If medication is stored by a resident in the resident's bedroom or residential unit, a manager shall ensure that: 1. The medication is stored according to the resident's service plan; or
    • R9-10-818.D.2.a-fD. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident,
    • R9-10-819.A.1.aA. A manager shall ensure that: 1. The premises and equipment used at the assisted living facility are: a. Cleaned and, if applicable, disinfected according to policies and procedures designed to prevent, minimize, and control illness or infection; and
    • R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
    • R9-10-819.A.14.cA. A manager shall ensure that: 14. If pets or animals are allowed in the assisted living facility, pets or animals are: c. For a dog or cat, vaccinated against rabies;
    03 Sept 2024Complaint
    Verified no deficiencies were found.
    20 Jun 2024Complaint
    Found no deficiencies.
    14 Feb 2024Complaint
    Found no deficiencies cited related to the listed complaints.
    31 Oct 2023Inspection
    Identified multiple deficiencies involving missing training and fingerprint clearance documentation, incomplete personnel and service plan records, and failure to conduct mandated disaster plan reviews and evacuation drills. These gaps hindered the ability to determine substantial compliance.
    • R9-10-803.E.1E. A manager shall ensure that, unless otherwise stated: 1. Documentation required by this Article is provided to the Department within two hours after a Department request; and
    • R9-10-806.A.4.a-bA. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and procedures;
    • R9-10-806.A.10A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
    • R9-10-806.C.1.c.ixC. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: c. Documentation of: ix. Documentation of compliance with the requirements in A.R.S. § 36-411(A) and (C);
    • R9-10-808.A.5.a-dA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative; b. The manager; c. If a review is required in subsection (A)(3)(d), the
    • R9-10-818.A.2A. A manager shall ensure that: 2. The disaster plan required in subsection (A)(1) is reviewed at least once every 12 months;
    • R9-10-818.A.5.aA. A manager shall ensure that: 5. An evacuation drill for employees and residents: a. Is conducted at least once every six months; and
    28 Aug 2023Complaint
    Identified multiple deficiencies related to fall-prevention training, timely document submission, caregiver qualifications, personnel records, and medication administration.
    • A.R.S. § 36-420.01.A36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Each health care institution shall develop and administer a training program for all staff regarding fall prevention and fall recovery. The training program shall include initial training and con
    • R9-10-803.E.1E. A manager shall ensure that, unless otherwise stated: 1. Documentation required by this Article is provided to the Department within two hours after a Department request; and
    • R9-10-806.A.5.a-cA. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral care, and ancillary services in
    • R9-10-806.C.1.a-cC. A manager shall ensure that a personnel record for each employee or volunteer: 1. Includes: a. The individual's name, date of birth, and contact telephone number; b. The individual's starting date of employment or volunteer service and, if applicable, the ending date; and c. Documentation of: i.
    • R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and

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