I placed my loved one here and have been very pleased - small, home-style casitas with two caretakers per unit, beautiful landscaping, gated grounds, fruit trees, back patio and walking areas that truly feel like home. The staff (special thanks to Angela and Valerie) are attentive, respectful and caring; nurses and doctors stay involved, visiting is open, dining is family-style or in-room, and there are pet visits in a dog-friendly, upbeat atmosphere. Rooms are modern and very clean with accessible baths, and I feel my family member is safe, engaged and well cared for - I recommend this place.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
3.92·(25)
Overall rating
5
4
3
2
1
Care
3.6
Staff
3.8
Meals
2.0
Amenities
4.6
Value
1.0
Pros
Intimate casita-style living
Family-like, welcoming atmosphere
Attentive and caring caregivers
Open visiting policy and regular health updates
Nurse and physician involvement in care
Home-style meals with in-room dining option
Landscaped grounds and walking areas
Pet-friendly environment and animal-therapy visits
Accessible rooms with attached handicap toilets and sinks
Modern, clean common areas
Owner engagement and responsive management
Cons
Inconsistent staff competency and professional conduct
Medication management and monitoring
Inconsistent meal quality and meal-service engagement
Variable activity programming and resident engagement
Personal-property and laundry handling gaps
Admissions transparency and billing-communication gaps
Summary of reviews
The Villas at Wilmot is commonly described as a small, casita-style assisted living community with a homelike, family-oriented atmosphere. Multiple accounts emphasize well-maintained landscaping, gated grounds, walking areas, and shared living spaces that create a comfortable, residential feel. Physical features cited favorably include accessible bathrooms, dual shower rooms, an in-room dining option, and pet-friendly policies that extend to therapy visits. Several families praised visible owner engagement and a generally modern, clean environment.
Care quality and staff behavior are the most polarized aspects in these summaries. Many families highlight attentive, compassionate caregivers and regular clinical involvement by nurses and doctors, including timely health updates and an open visiting policy that supports family participation. Named staff received direct praise for communication and responsiveness. Conversely, other accounts describe inconsistent staff competence and professionalism; these characterize variability in how care tasks are performed and in staff–resident interactions. There are also explicit concerns about medication management and monitoring that prospective families should clarify with leadership during a tour.
Dining and mealtime practice draw mixed feedback. The community offers home-style meals and the option for in-room service, and some reviewers appreciated nourishing, family-style dining. At the same time, other accounts cite inconsistent food quality, issues with meal temperature and presentation, and a pattern of minimal staff engagement during mealtimes. These indicate an operational gap between the facility’s intent to provide homelike dining and the day-to-day execution for some residents.
Activity programming and engagement appear variable. Several summaries describe an upbeat atmosphere with music, entertainment, and occasional special events (including pet-therapy visits), while others report limited scheduled activities and low staff-driven engagement. This suggests programming may depend on staffing levels, resident mix, or management priorities at particular times.
Operational and administrative patterns worth noting include reports of personal-property and laundry handling problems and concerns about admissions transparency and billing communications. These comments point to potential weaknesses in property controls, tracking procedures, and clarity of the admissions/billing process. Prospective residents and families may wish to ask for written policies on laundry and belongings, examples of billing statements, and a clear admissions contract.
In summary, The Villas at Wilmot presents many characteristics families seek in a small assisted-living setting: a homelike campus, attentive staff in many cases, clinical involvement, and owner accessibility. However, reviewers also describe inconsistent execution in staff professionalism, medication oversight, meal service, activity offerings, and certain administrative controls. Families considering this community should tour the site, speak with current families, request details on staffing levels and clinical oversight, review meal and activity schedules, and examine written policies for admissions, billing, and personal-property handling to ensure alignment with their expectations.
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Location
The Villas at Wilmot is located at 662 S Wilmot Rd, Tucson, AZ, 85711.
About The Villas at Wilmot
Personal Touch Home for the Aging is an assisted living community in Tucson, Arizona, dedicated to providing compassionate care and support for seniors seeking a comfortable and engaging environment in their golden years. The community places a high priority on safety, ensuring that residents feel secure and protected as they enjoy the various amenities and programs available to them. Each aspect of day-to-day living is thoughtfully designed with the needs of seniors in mind, from nutritional dining to social activities aimed at promoting mental and emotional well-being.
Dining at Personal Touch Home for the Aging is marked by the emphasis on nutritious, well-balanced meals that cater to the unique dietary needs of every resident. Chefs and meal planners are committed to using high-quality ingredients in every dish, ensuring not just the right balance of vitamins and minerals, but also delicious flavors that residents look forward to every day. The dining experience is an integral part of community life, providing an opportunity for residents to come together and share meaningful moments over a good meal.
Activities at Personal Touch Home for the Aging foster a vibrant and engaging community atmosphere. The events and programs available are designed to engage residents socially, physically, and intellectually, helping them maintain their independence while enjoying a rich and fulfilling lifestyle. The staff goes above and beyond to create a warm, friendly environment where residents can participate in group activities, build friendships, and explore new interests.
Personal Touch Home for the Aging is known for its culture of kindness, where every staff member strives to make residents and visitors feel welcome. This commitment to friendliness and helpfulness is reflected in every aspect of daily life, from assistance with activities of daily living to providing a listening ear or a joyful smile. The community’s approach ensures that seniors not only receive the care they need, but also experience a true sense of belonging and happiness.
Overall, Personal Touch Home for the Aging offers a supportive and enriching environment focused on the overall well-being of its residents. Its dedication to providing quality meals, engaging programs, and a friendly, safe atmosphere makes it a standout choice for seniors seeking a home where they can thrive.
People often ask...
The Villas at Wilmot offers competitive pricing, with rates starting at a cost of $3,944 per month.
The Villas at Wilmot offers assisted living, memory care, and board and care.
There are 7 photos of The Villas at Wilmot on Mirador.
The full address for this community is 662 S Wilmot Rd, Tucson, AZ 85711.
No, The Villas at Wilmot does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.
Found deficiencies in documenting a behavioral care service plan for a resident requiring behavioral care; the plan failed to document psychosocial interactions/behaviors, psychotropic medications, planned strategies, and goals.
R9-10-808.A.3.e.i.1-4R9-10-808.A.3.e.i.1-4. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: e. For a resident who requires behavioral care: i. Any of the following that is ne
01 Apr 2026Inspection
01 Apr 2026Inspection
Identified deficiencies: a caregiver lacked current TB clearance documentation per annual screening; and a resident's behavioral care plan lacked required psychosocial details and action plans.
R9-10-806.A.8.a-bR9-10-806.A.8.a-b. Personnel A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have more than eight hours per week of direct interaction with residents, provides evidence of freedom from infectious tuberculo
R9-10-808.A.3.e.i.1-4R9-10-808.A.3.e.i.1-4. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a service plan that is established, documented, and implemented that: 3. Includes the following: e. For a resident who requires behavioral care: i. Any of the following that is ne
04 Mar 2026Inspection
04 Mar 2026Inspection
Found no deficiencies.
01 Dec 2025Inspection
01 Dec 2025Inspection
Found a failure to administer a prescribed medication per order for a resident, with multiple MAR discrepancies showing the medication was marked as given when it was not or given after the scheduled time.
R9-10-817.B.3.bR9-10-817.B.3.b. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
01 Dec 2025Inspection
01 Dec 2025Inspection
Found no deficiencies.
02 Sept 2025Complaint
02 Sept 2025Complaint
Identified several deficiencies including failure to document emergency responder communication, missing APS registry checks for a potential employee, inaccurate ADL/service documentation, and incomplete medication administration records.
A.R.S. § 36-420.04.DA.R.S. § 36-420.04.D. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions requi
R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411 and
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident’s medical record; and
R9-10-817.B.3.cR9-10-817.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident’s medical record.
02 Sept 2025Inspection
02 Sept 2025Inspection
Found no deficiencies.
09 Jul 2025Complaint
09 Jul 2025Complaint
Found deficiencies related to failure to document home health agency information in a resident’s medical records and failure to notify emergency contacts promptly after an injury requiring medical assessment.
R9-10-803.L.1.a-cR9-10-803.L.1.a-c. Administration L. If a resident is receiving services from a home health agency or hospice service agency, a manager shall ensure that: 1. The resident’s medical record contains: a. The name, address, and contact individual, including contact information, of the home health agency
R9-10-819.D.1R9-10-819.D.1. Emergency and Safety Standards D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident’s emergency contact and primary care p
07 Jul 2025Complaint
07 Jul 2025Complaint
Found no deficiencies.
29 Apr 2025Complaint
29 Apr 2025Complaint
Found no deficiencies.
31 Mar 2025Complaint
31 Mar 2025Complaint
Found multiple deficiencies related to fingerprint clearance, service plan documentation, medication administration, and medication storage. These issues affected staff qualifications, resident care documentation, and medication safety.
R9-10-803.A.9R9-10-803.A.9. Administration A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
R9-10-816.B.3.cR9-10-816.B.3.c. Medication Services B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
R9-10-816.F.1R9-10-816.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
31 Mar 2025Inspection
31 Mar 2025Inspection
Found deficiencies in documenting residents' services in care plans and in keeping refrigerated foods at the proper temperature.
R9-10-808.C.1.gR9-10-808.C.1.g. Service Plans C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
R9-10-817.C.4.aR9-10-817.C.4.a. Food Services C. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. Foods requiring refrigeration are maintained at 41° F or below; and
28 Feb 2025Inspection
28 Feb 2025Inspection
Identified deficiencies in tuberculosis infection control documentation and implementation. Also found inaccuracies in residents' service plans related to health problems and dietary needs.
R9-10-113.A.2.a-fR9-10-113.A.2.a-f. Tuberculosis Screening A. If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and i
R9-10-808.A.3.aR9-10-808.A.3.a. Service Plans A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: a. A description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional condition
23 Oct 2024Inspection
23 Oct 2024Inspection
Found that a resident's medication administration was not documented in the medical record, and the electronic MAR showed inconsistent statuses for Humira doses; an interview confirmed the documentation was inaccurate.
R9-10-816.B.3.cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
23 Oct 2024Inspection
23 Oct 2024Inspection
Identified deficiencies showed a resident was given the wrong nasal spray medication and oxygen containers were not secured upright.
R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-819.A.10A. A manager shall ensure that: 10. Oxygen containers are secured in an upright position;
23 Oct 2024Inspection
23 Oct 2024Inspection
Found hot water temperature outside the required range in areas used by residents. Water measured at 131.2°F, and staff acknowledged it had not been maintained within 95–120°F.
R9-10-819.A.6A. A manager shall ensure that: 6. Hot water temperatures are maintained between 95º F and 120º F in areas of an assisted living facility used by residents;
23 Oct 2024Inspection
23 Oct 2024Inspection
Verified no deficiencies.
01 Oct 2024Complaint
01 Oct 2024Complaint
Found no deficiencies following investigation of two complaints.
25 Sept 2024Complaint
25 Sept 2024Complaint
Identified that poisonous or toxic materials were not stored in a locked area inaccessible to residents, with isopropyl alcohol found in a resident's bathroom; this is a repeat deficiency from prior inspections.
R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
25 Sept 2024Complaint
25 Sept 2024Complaint
Found no deficiencies.
19 Jun 2024Complaint
19 Jun 2024Complaint
Verified no deficiencies were cited.
22 May 2024Complaint
22 May 2024Complaint
Identified deficiencies related to unsigned resident service plans and failure to administer a medication per order.
R9-10-808.A.5.aA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative;
R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
30 Apr 2024Complaint
30 Apr 2024Complaint
Observed that a resident's service plan lacked details on behavioral care, including psychosocial interactions, medications, strategies, and goals.
R9-10-808.A.3.e.i.1-4A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: e. For a resident who requires behavioral care: i. Any of the following that is necessary to provide assistance with the resident's psychosocial interactions to
30 Apr 2024Complaint
30 Apr 2024Complaint
Verified no deficiencies were cited.
18 Apr 2024Inspection
18 Apr 2024Inspection
Found deficiencies related to documentation of services, resident egress safety, medication administration, and storage of hazardous materials.
R9-10-808.C.1.gC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
18 Apr 2024Complaint
18 Apr 2024Complaint
Identified deficiencies in written service plans and caregiver documentation for two residents, including missing details on a left wrist splint and incomplete daily care records.
R9-10-808.A.3.a-fA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: a. A description of the resident's medical or health problems, including physical, behavioral, cognitive, or functional conditions or impairments; b. The level
R9-10-808.C.1.gC. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
18 Apr 2024Complaint
18 Apr 2024Complaint
Found that residents were not consistently treated with dignity, respect, and consideration. Allegations described staff yelling, cussing, shoving, and kneeing a resident, with a late-entry incident report and a credible internal investigation of abusive behavior.
R9-10-810.B.1B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
01 Feb 2024Inspection
01 Feb 2024Inspection
Identified deficiencies in medication administration documentation and disaster drill scheduling. The eMAR did not consistently document insulin sliding-scale dosages, and drills were not conducted on each shift every three months.
R9-10-816.B.3.cB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: c. Is documented in the resident's medical record.
R9-10-818.A.4A. A manager shall ensure that: 4. A disaster drill for employees is conducted on each shift at least once every three months and documented;
23 Jan 2024Complaint
23 Jan 2024Complaint
Found no deficiencies.
23 Jan 2024Complaint
23 Jan 2024Complaint
Found no deficiencies.
20 Nov 2023Complaint
20 Nov 2023Complaint
Identified deficiencies in medication administration and incident reporting, including failure to follow medication orders and to document and notify appropriate parties after incidents requiring medical services.
R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-818.D.1D. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 1. Immediately notifies the resident's emergency contact and primary care provider; and
R9-10-818.D.2.a-fD. When a resident has an accident, emergency, or injury that results in the resident needing medical services, a manager shall ensure that a caregiver or an assistant caregiver: 2. Documents the following: a. The date and time of the accident, emergency, or injury; b. A description of the accident,
20 Nov 2023Inspection
20 Nov 2023Inspection
Identified safety, medication-management, and toxic-material storage deficiencies. A door alarm was turned off and failed to alert staff, Midodrine was not held per order despite elevated blood pressure readings, and a hallway closet with toxic materials was left unlocked.
R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
R9-10-816.B.3.bB. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is administered in compliance with a medication order, and
R9-10-819.A.11A. A manager shall ensure that: 11. Poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents;
23 Oct 2023Inspection
23 Oct 2023Inspection
Found deficiencies in waste storage practices (uncovered trash receptacles not lined with bags) and in documenting need and effects of opioid administration.
R9-10-819.A.3.aA. A manager shall ensure that: 3. Garbage and refuse are: a. Stored in covered containers lined with plastic bags, and
R9-10-120.F.4.c.i-iiR9-10-120. Opioid Prescribing and Treatment F. For a health care institution where opioids are administered as part of treatment or where a patient is provided assistance in the self-administration of medication for a prescribed opioid, including a health care institution in which an opioid may be p
23 Oct 2023Inspection
23 Oct 2023Inspection
Found deficiencies related to resident egress monitoring and to refrigeration of potentially hazardous foods. Observed egress doors without alarms or with alarms turned off, and opened containers in a pantry that require refrigeration.
R9-10-815.F.2.a.i-iiF. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort that meets one of the follo
R9-10-817.C.4.aC. A manager shall ensure that food is obtained, prepared, served, and stored as follows: 4. Potentially hazardous food is maintained as follows: a. Foods requiring refrigeration are maintained at 41° F or below; and
07 Aug 2023Inspection
07 Aug 2023Inspection
Found no deficiencies.
07 Aug 2023Complaint
07 Aug 2023Complaint
Found no deficiencies.
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Mirador Living is not affiliated with the owner or operator(s) of The Villas at Wilmot. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Villas at Wilmot directly. There is no cost for this service. We are compensated by the community you select.
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