Short Mt. Lodge

    2721 W Walnut St, Paris, AR, 72855
    2.1 · 10 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Caring staff, severe systemic failures

    I have very mixed feelings. Administrator Erica and several staff were genuinely kind and went the extra mile - their caring attitude was a game changer and often reassuring. At the same time I saw systemic problems: payroll delays and bounced checks, understaffing, missed doctor and dental appointments, and what felt like a money-first mentality (they accept SSI). Communication was poor, some staff were unprofessional and yelled, my brother was treated differently, and basic needs and safety were sometimes neglected. I also experienced troubling financial handling (forced payee/denied discharge/coercion) and suspected exploitation, so I cannot recommend the facility without extreme caution despite the handful of compassionate caregivers.

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    Amenities

    2.10 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.6
    • Meals

      2.1
    • Amenities

      2.1
    • Value

      1.0

    Location

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