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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.04·(148)
Overall rating
5
4
3
2
1
Care
3.8
Staff
4.2
Meals
3.5
Amenities
3.9
Value
3.0
Pros
Compassionate and friendly caregiving staff
Responsive front‑desk and admissions teams
Restaurant‑style dining with varied menu choices
Accommodation for special dietary needs
Wide variety of social, recreational, and brain‑stimulating activities
Spacious studio and one‑bedroom apartment options
Clean and well‑maintained common areas and grounds
Accessible outdoor spaces (courtyard, balconies)
On‑site primary care/medical program and therapy access
Regular housekeeping and laundry services
Active resident community and strong socialization
Ongoing facility upgrades and renovations
Pet‑friendly policies for small animals
Convenient parking and proximity to local amenities
Rehab and physical‑therapy services available
Cons
Inconsistent clinical responsiveness and medication management
Chronic staffing shortages and leadership turnover
Variable dining quality and meal service reliability
Billing opacity and extra‑charge/upsell practices
Sanitation and pest‑control concerns in some units
Insufficient support for high‑acuity or bedridden residents
Slow emergency and post‑fall response coordination
Communication gaps with families and during transitions
Maintenance delays affecting repairs and move‑in readiness
Limited dedicated memory‑care availability
Summary of reviews
Brookdale Chatsworth presents a mixed picture. Strengths commonly cited include a warm, social environment with active programming, an engaged caregiving staff, and restaurant‑style dining. Many families and residents praise the friendliness of front‑desk and caregiving teams, the availability of activities and outings, spacious apartment options, clean common areas, and ongoing capital improvements. The community also benefits from on‑site primary care/medical programming and accessible outdoor spaces, which support ambulatory residents and those who value social engagement.
Care and clinical operations show a pattern of variability. Numerous accounts describe compassionate and attentive staff, but others describe inconsistent clinical responsiveness, delays in medication administration, and difficulties in managing high‑acuity needs. Several families highlighted slow responses after falls and concerns about adequacy of care for bedridden residents. The combination of staffing shortages, turnover in leadership, and limited 24/7 clinical presence appears to contribute to these inconsistencies and to uneven experiences across residents.
Dining and life‑enrichment programs are frequently praised for variety, themed events, and chef‑led menus, and the community offers substantial programming for cognitive and physical engagement. At the same time, reviewers note variability in food quality, meal timing, and occasional shortages; some families recommend supplementing the menu with outside food. Overall, activities and social offerings are a clear strength for socially oriented and ambulatory seniors.
Facilities are generally described as clean, well‑kept, and roomy, with ongoing upgrades to carpeting and roofing noted. Outdoor courtyards, balconies, and parking are positives. However, maintenance delays and occasional unit‑level cleanliness or pest‑control issues were reported. Some apartments lack full kitchenettes or microwaves, bathrooms in some units are small or not fully walker‑accessible, and memory‑care options are limited—factors that may affect suitability for higher‑need residents.
Operationally, notable patterns include inconsistent family communication, billing and contract transparency concerns, and challenges during move‑in or transition coordination. Several families described unexpected extra charges or unfulfilled promises at signup, and others noted slow follow‑up from administration. The community has experienced leadership changes and ownership/operational transitions that appear to have affected service continuity in some cases.
Bottom line: Brookdale Chatsworth can offer an active, friendly community with strong social programming, engaging dining, and many amenities that suit independent and low‑to‑moderate‑care residents. Prospective residents and families should weigh those strengths against evidence of variability in clinical responsiveness, staff continuity, dining reliability, and billing transparency. For higher‑acuity needs, limited memory‑care offerings and concerns about night‑time or emergency coverage suggest careful pre‑move evaluation and explicit contract and care‑plan discussions are advisable.
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Location
Brookdale Chatsworth is located at 20801 Devonshire St, Chatsworth, CA, 91311.
About Brookdale Chatsworth
Chatsworth Commons Senior Living, also called Brookdale Chatsworth, sits in Chatsworth, CA, and folks say it has a friendly, close-knit community where people get to know each other and spend time together, whether they're sharing stories, going to outings, or joining in on a digital bowling game, and the staff, who're around at all times, help everyone with daily needs, making life run smoothly and addressing questions as they come up. Residents choose from comfortable studio or private suites, all with lots of sunlight, storage, and private baths, and they're welcome to bring their own things to make their rooms feel like home, plus there are shared room options. People like the clean and well-kept environment here, and the community tries to offer a wide mix of activities like painting and movie nights, art and floral classes, B-Fit exercise sessions, group outings, and even tournaments for things like Wii bowling, so quieter folks have spaces like the library or lounge, while others join the many group events. Folks with pets can bring them, so long as the pet fits the policy, and there's plenty of space with outdoor patios, walking paths, courtyards, and even a water feature where residents sit and relax, while inside there are common areas for games, movies, or reading, plus a beauty salon and computer access with Wi-Fi.
People who want support have choices in care, because Chatsworth Commons gives independent living for healthy, active retirees who want less fuss and more social time, then assisted living for those who could use daily help like bathing or getting dressed but who don't need full-time nursing, and also memory care for people living with dementia or Alzheimer's, which means safer spaces, special support, and staff trained for those needs. There's also skilled care on site for those needing more medical help, plus short-term recovery stays after illness or hospital visits, and options for hospice or respite care. Wellness staff and dining staff do what they're supposed to do-helping with appointments, activities, medicine reminders, and daily meals in a restaurant-style setting, and kitchen improvements have been noticed since Chef Beni came aboard.
Transportation is available for doctor's visits, errands, outings, or just getting picked up by family, and some of this is free, some at a cost, but there's always someone to help organize rides, and resident parking is available for those who drive. For spiritual life, the facility holds devotional services on site and off, and there are scheduled educational, social, and entertainment programs every week, so most people can find something they're interested in, and folks who like hobbies can sign up for art or exercise classes. Safety is a focus with emergency alert systems in every unit and staff ready night and day if something comes up. People who value independence while having the chance to seek help when needed usually find this place straightforward and easygoing, where there's a balance of privacy, support, and companionship, and where pets are welcome as part of the household. People often say that Chatsworth Commons is run by people who care about residents and want each person to have a comfortable, safe, and engaging home in their later years.
Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.
The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.
Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.
The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.
Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.
People often ask...
Brookdale Chatsworth offers competitive pricing, with rates starting at a cost of $2,200 per month.
Brookdale Chatsworth offers assisted living and board and care.
There are 51 photos of Brookdale Chatsworth on Mirador.
The full address for this community is 20801 Devonshire St, Chatsworth, CA 91311.
No, Brookdale Chatsworth does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the transportation maintenance allegation and found no deficiencies.
09 Jun 2026Inspection
09 Jun 2026Inspection
Found no deficiencies. All inspected areas appeared compliant.
05 Jun 2026Complaint
05 Jun 2026Complaint
Investigated the allegation of staff mismanaging residents' funds and found no evidence of misuse. No deficiencies were cited.
04 Jun 2026Complaint
04 Jun 2026Complaint
Investigated a complaint about food service; found meals were not balanced and sometimes insufficient, including a lunch with bread and turkey lacking fruits, vegetables, or beverage and not matching the posted menu. Other care-related allegations were unsupported by evidence.
CCR 87555(a)1-7General Food Service Requirements
07 May 2026Inspection
07 May 2026Inspection
Identified lack of adequate supervision for a resident with dementia who left the community without staff knowledge. The resident was located and transported to a hospital for evaluation.
Type A87705(k)(6)
04 Mar 2026Inspection
04 Mar 2026Inspection
Identified deficiencies included a missing written order from a physician for a 1/2 bed rail for a resident and the licensee's corporate status was suspended.
Type A87608(a)(3)
Type B87205(b)
17 Feb 2026Inspection
17 Feb 2026Inspection
Identified failure to file timely written incident reports with licensing for two resident events.
Type B87211(a)(1)(A)
Type B87211(a)(1)(B)
Type B87211(a)(1)(D)
03 Feb 2026Complaint
03 Feb 2026Complaint
Investigated an allegation that a resident sustained bruising from rough handling by staff; interviews and record review did not yield conclusive evidence to verify the claim.
14 Jan 2026Complaint
14 Jan 2026Complaint
Investigated an allegation that staff did not meet residents' incontinence care needs and found that incontinent supplies were provided on time, with most residents reporting no concerns.
23 Dec 2025Complaint
23 Dec 2025Complaint
Investigated allegation that staff did not provide adequate supervision resulting in a resident wandering away; the resident left the building, was found at a hospital with injuries, and interviews indicated residents may leave unassisted due to independent living status, with no deficiencies identified.
13 Aug 2025Complaint
13 Aug 2025Complaint
Observed that meals offered daily variety and followed the posted menu; most residents reported no concerns about food.
05 Jun 2025Inspection
05 Jun 2025Inspection
Identified readiness for licensure following a prelicensing site visit for a change of ownership, noting a two-story building, stocked kitchen, locked medications, and appropriate postings and safety equipment.
03 Apr 2025Inspection
03 Apr 2025Inspection
Observed that many non-ambulatory residents were relocated from the second floor to downstairs. By 04/11/25, eight residents remained in the process of moving, and no deficiencies were identified during the visit.
12 Mar 2025Complaint
12 Mar 2025Complaint
Identified a sexual abuse incident between residents and found failures to address it promptly and adhere to abuse policies.
Type A87468.1(a)(1-3)
Type A87405(d)(1-2)
05 Mar 2025Inspection
05 Mar 2025Inspection
Found twenty non-ambulatory residents on the second floor and confirmed operation outside the occupancy certificate; no deficiency was issued.
27 Feb 2025Inspection
27 Feb 2025Inspection
Observed no citations issued; safety features, cleanliness, and storage appeared compliant throughout the site.
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated the allegation that staff did not meet a resident's bathing needs and left a resident in soiled condition. Interviews with staff and residents indicated prompt responses to call bells and routine bathing occurred, with no concerns reported about hygiene.
23 Jan 2025Inspection
23 Jan 2025Inspection
Observed staff routinely checked non-ambulatory residents on the second floor every two hours, with 27 such residents noted. An architect was hired to develop plans to be approved by Building and Safety, with the Fire Inspector assisting to expedite approvals; no deficiency was issued.
17 Dec 2024Inspection
17 Dec 2024Inspection
Observed health and safety concerns related to non-ambulatory residents on the second floor during a case management visit; no deficiencies were issued.
03 Dec 2024Inspection
03 Dec 2024Inspection
Identified safety and record-keeping deficiencies, including high hot water temperatures, unsecured storage of hazardous items, missing medical orders, blocked exits, audio recording, and incomplete resident and staff files.
Type A87303(e)(2)
Type A87309(a)
Type A87465(h)(5)
Type A87608(a)(3)
Type A87608(a)(5)(B)
Type A87307(d)(6)
Type A87202(a)
Type A87468.2(a)(1)
Type B87303(a)
Type B87303(f)(1)
Type B87506(b)(15)
Type B87618(b)(3)(B)
Type B87468.2(a)(1)
Type B87412(a)
26 Nov 2024Inspection
26 Nov 2024Inspection
Identified concerns including a strong urine-like odor in one room and dirty carpets in several rooms and hallways. Noted missing physician orders for bed rails, surveillance in two rooms, and four locked medication carts.
22 Nov 2024Inspection
22 Nov 2024Inspection
Investigated the allegation that the AC/heater unit was not properly fixed, resulting in a hot room and potential safety risk for residents.
Type B87303(a)
22 Nov 2024Complaint
22 Nov 2024Complaint
Investigated a complaint about pendant call responsiveness and resident hygiene. Found delays in staff response to alarms and a delayed shower for a resident.
Type A87303(a)(2)
Type B87464(d)
22 Nov 2024Complaint
22 Nov 2024Complaint
Investigated allegations that staff did not seek medical attention promptly and left a resident soiled for an extended period; findings concluded the allegations were unsubstantiated.
22 Nov 2024Inspection
22 Nov 2024Inspection
Identified eighteen non-ambulatory residents on the second floor, including one additional resident with hospice, with several residents planning to move to another facility. Observed a missing log for frequent checks of non-ambulatory residents and ongoing safety concerns; no deficiencies were cited.
23 Oct 2024Complaint
23 Oct 2024Complaint
Investigated a complaint that staff did not respond to a resident's distress call for about 15 minutes. Also looked into whether residents' needs were met, activities were provided, and personal belongings were safeguarded.
Type B87469(c)(1)(c)
23 Oct 2024Inspection
23 Oct 2024Inspection
Found that a resident’s hospitalization on 09/10/24 was not reported to the licensing agency within seven days.
Type B87211(a)(1)
10 Oct 2024Inspection
10 Oct 2024Inspection
Identified clerical error related to non-ambulatory status on the second floor, with confirmation that no bedridden residents resided there.
17 Apr 2024Complaint
17 Apr 2024Complaint
Investigated allegations that staff did not respond to residents' pendant calls and that a resident's hygiene was not maintained; also reviewed an incident where a resident sustained injuries while in care.
Type B87303(a)(2)
Type B87464(d)
13 Mar 2024Inspection
13 Mar 2024Inspection
Identified maintenance and safety deficiencies tied to a complaint during a case-management visit, including a cracked window and other room conditions.
Type B87303(a)
29 Feb 2024Inspection
29 Feb 2024Inspection
Observed five residents in care, including two on hospice; no citations were issued during the visit, and infection control, kitchen safety, bathrooms, alarms, and secure storage were in place.
23 Feb 2024Complaint
23 Feb 2024Complaint
Investigated two allegations about call button response times and toileting assistance; interviews and checks were conducted to assess how care was provided.
18 Jan 2024Complaint
18 Jan 2024Complaint
Investigated the allegation that hot water was not available to residents... found hot water temperatures in tested rooms were within compliance, and the issue was traced to backwards piping in one room.
10 Oct 2023Inspection
10 Oct 2023Inspection
Identified an incident in which a resident's prescribed pain medications were stolen by a staff member; the staff member was terminated and a police report was filed.
24 May 2023Inspection
24 May 2023Inspection
Investigated a reported theft of prescribed narcotics from a resident's room by a staff member; no deficiencies were found.
14 May 2023Complaint
14 May 2023Complaint
Investigated allegation that a staff member instructed another to poison a third staff member; interviews found no evidence of this conduct.
07 Dec 2022Complaint
07 Dec 2022Complaint
Investigated an allegation that staff tested residents' glucose by pricking fingers and administered insulin; interviews showed staff performed finger-prick glucose tests and administered insulin to residents.
Type A87628(a)
07 Dec 2022Inspection
07 Dec 2022Inspection
Observed that pull cords were functional and staff responded within five to ten minutes; residents used signal pendant necklaces and preferred calling the front desk for assistance; no deficiencies were cited.
29 Nov 2022Inspection
29 Nov 2022Inspection
Observed no deficiencies cited and safety measures and resident care appeared in order.
21 Oct 2022Complaint
21 Oct 2022Complaint
Identified a pipe burst on 4/1/21 that flooded the kitchen and disrupted food service, with no notification to residents' families or to licensing. Meals were provided via a caterer during that period.
Type B87211(a)(2)
01 Jul 2022Complaint
01 Jul 2022Complaint
Identified that a resident was charged for medication management not needed and that records were not provided to the resident's designated representative in a timely manner. The investigation also found that the emergency call signal was not answered promptly.
Type B87507(f)
Type B87506(c)(1)
25 Jun 2022Complaint
25 Jun 2022Complaint
Investigated an allegation that staff failed to properly transfer a resident and moved the resident to a SNF without consent; found insufficient information to support the allegations.
24 Jun 2022Complaint
24 Jun 2022Complaint
Investigated an allegation that staff mentally abused a resident; interviews indicated no staff mental abuse occurred.
24 Jun 2022Complaint
24 Jun 2022Complaint
Investigated an allegation that a resident's blood was drawn without permission. Interviews and documents indicated no issue with that practice.
12 May 2022Complaint
12 May 2022Complaint
Investigated allegations that a resident sustained pressure injuries and fell multiple times while in care; interviews and records did not establish evidence to support these allegations.
28 Apr 2022Inspection
28 Apr 2022Inspection
Observed no administrator or designated substitute available to assist, causing a 30-45 minute wait for licensing staff.
Type B87405(a)
18 Jan 2022Inspection
18 Jan 2022Inspection
Identified that a change in ownership was under review and a licensing evaluation with the administrator was completed.
04 Nov 2021Complaint
04 Nov 2021Complaint
Investigated a complaint alleging staff lost track of a resident's medication and failed to log medication deliveries. The resident self-administers their medications per their service plan.
Type A87465(a)(5)
20 Oct 2021Complaint
20 Oct 2021Complaint
Investigated the allegation that a resident was overcharged for services not rendered. Interviews with staff and review of documents showed the resident received additional services, including medication administration and personal care, as reflected in the updated physician report.
20 Oct 2021Inspection
20 Oct 2021Inspection
Observed infection control measures, food storage practices, and safety systems; no deficiencies cited.
13 Jul 2021Complaint
13 Jul 2021Complaint
Investigated whether a resident was refused readmission after hospital care and found that the resident was later admitted after hospice arrangements were completed.
25 Jun 2021Complaint
25 Jun 2021Complaint
Identified that staff did not respond promptly to residents' call buttons as alleged.
Type B87468.1(a)(9)
16 Dec 2020Complaint
16 Dec 2020Complaint
Investigated an allegation that residents smoked inside. Findings showed smoking occurs only in a designated area, and there was no evidence of smoking in resident rooms; smoke odor may have come from residents' breath or clothing.
04 Feb 2020Complaint
04 Feb 2020Complaint
Confirmed smoking inside the facility, posing a fire hazard and health risk to residents, was substantiated during the visit. Residents expressed ongoing concerns.
31 Jan 2020Complaint
31 Jan 2020Complaint
Confirmed allegations of new policies not agreed upon by residents, overcharging for medication management, and medication not being allowed to be self-administered.
23 Jan 2020Inspection
23 Jan 2020Inspection
Identified deficiencies in the care of a resident with a Major Neurocognitive disorder and failure to report the death of a resident to the appropriate authorities.
15 Jan 2020Complaint
15 Jan 2020Complaint
Investigated the allegation that resident pull cords were malfunctioning; found the pull cords to be functioning properly based on tests and resident interviews, thus deeming the allegation unsubstantiated.
14 Jan 2020Complaint
14 Jan 2020Complaint
Determined there was no issue with residents receiving timely assistance during the early morning shift; allegation of insufficient staffing was unsubstantiated.
21 Nov 2019Inspection
21 Nov 2019Inspection
Reviewed resident and staff records, noting compliance with some regulations but identifying deficiencies in required training for medication administration and dementia care.
Type A87465(a)(5)
16 Oct 2019Inspection
16 Oct 2019Inspection
Identified deficiencies in medication management, including missing and excess pills, improper documentation and failure to check blood pressure prior to administering medication. Other areas of the facility were found to be clean, well-maintained and in good repair.
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Mirador Living is not affiliated with the owner or operator(s) of Brookdale Chatsworth. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Chatsworth directly. There is no cost for this service. We are compensated by the community you select.
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