Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Request a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.22·(40)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.3
Meals
3.8
Amenities
4.5
Value
3.0
Pros
Compassionate, patient caregiving staff
Family-style dining atmosphere
Generally positive meal quality
Regular live music and intergenerational programming
Cognitive engagement (puzzles, music therapy, media presentations)
Accessible communication technology (Skype, touch-screen media)
Clean, well-maintained interior spaces
Secure, enclosed outdoor courtyards and garden paths
Private rooms with en-suite bathrooms and ADA-compliant options
Responsive maintenance and timely repairs
Visible, hands-on onsite administration and director leadership
Socialization-focused memory care environment
Welcoming visitation accessibility
Supportive move-in coordination and family communication
Cons
Inconsistent staff training and care quality
Incontinence-care and sanitation process gaps
Medication-administration and clinical-communication weaknesses
Delays in caregiver responsiveness and assistance
Staffing shortages and uneven night coverage
High staff turnover and workplace stress
Inconsistent housekeeping and pest-control practices
Variability in meal consistency and service delivery
Gaps in activity engagement in certain units
Variability in administrative communication and family outreach
Summary of reviews
Overall assessment
Reviews present a mixed but broadly detailed picture. Many families and residents describe strong positive elements: attentive, patient caregivers; a family-oriented dining experience; active musical programming and social engagement; and generally clean, well-maintained common areas with secure outdoor spaces. At the same time, a set of recurring operational concerns appears across reviews, producing variability in day-to-day experience depending on unit, shift, and individual staff on duty.
Care quality and staffing
Caregiving staff receive frequent praise for compassion and person-focused interactions, and several families credit administrative support with smooth transitions and ongoing communication. However, there is a persistent pattern of inconsistency in training and care delivery: reviewers note delays in assistance, uneven night coverage, and instances that point to gaps in incontinence care and medication administration. These descriptions suggest the facility may experience staffing shortages and turnover that affect continuity of care and responsiveness at certain times.
Dining and activities
Dining is commonly described as family-style with many positive comments about food quality, although some reviewers cite variability in meal consistency and service. The community emphasizes musical entertainment, intergenerational visits, puzzles, and media-based programming (including touch-screen and Skype options) that support socialization and cognitive engagement. Activity programming appears robust in many areas but less effective in others; some families felt activity staff struggled to engage particular residents or units consistently.
Facilities and operations
Physical plant and maintenance receive strong marks: quick repairs, clean dining halls, bathrooms and common areas, private rooms with natural light, and secure internal courtyards/gardens. ADA-compliant options and en-suite bathrooms are available in many rooms. Counterbalancing this, several reviews raise sanitation and pest-control concerns in specific areas, as well as occasional issues with lost personal items and hallway congestion. These point to operational variability in housekeeping, inventory/possession controls, and traffic flow during busier times.
Management and communication
Leadership at the facility — in particular the on-site director referenced frequently by name — is cited repeatedly as a strength: responsive, helpful, and instrumental in move-in coordination and ongoing family communication. Yet other families described perceived shortcomings in administrative tone or follow-through, indicating variability in how leadership communicates and resolves problems. Infection-control measures and visitation policies (notably during COVID-related isolation periods) created emotional stress for some families and are part of the context for several mixed reports.
Notable patterns and guidance
The dominant pattern is one of a facility with strong institutional assets (maintenance, communal programming, engaged staff members, secure outdoor spaces) combined with operational inconsistencies that affect clinical care, hygiene processes, and responsiveness at certain shifts. Prospective residents and families would benefit from targeted due diligence: ask about current staffing ratios (including night coverage and turnover rates), medication-administration protocols and incident reporting, housekeeping and pest-control schedules, personal-possessions inventory procedures, and how activity engagement is measured across units. A tour that includes visiting during meal service and an evening/check-of-night staffing window can help clarify how these mixed patterns might translate into everyday experience for a particular resident.
Reviews written on Mirador
We have no reviews to show about Citrus Heights Terrace.
Help other families by writing a review about your experience with this community.
Location
Citrus Heights Terrace is located at 7952 Old Auburn Rd, Citrus Heights, CA, 95610.
About Citrus Heights Terrace
Citrus Heights Terrace sits at 7952 Old Auburn Rd in the Chase neighborhood of Citrus Heights, CA 95610, and belongs to the CiminoCare family of communities that focus on compassionate and respectful care for seniors. The community offers apartment living with both private and shared furnished rooms, weekly housekeeping, building maintenance, and groundskeeping so residents don't have to worry about everyday chores. Meals are provided daily, including vegetarian options, and there's an onsite beautician for comfort and self-care. The staff is friendly and professional, some have worked there for more than 18 years and they meet or go beyond the Department of Social Services guidelines.
The facility is designed for aging in place, with different care levels like independent living, assisted living, memory care, and hospice, so residents can stay as their needs change. There's special support for diabetes, with help for monitoring blood sugar and giving insulin, and incontinence care includes reminders and help for both bowel and bladder incontinence. Standby assistance and assisted transfers, even with mechanical lifts, are available for those needing extra help. Nurses are on staff, a doctor is on call, and visiting health professionals in nursing, podiatry, dentistry, physical therapy, occupational therapy, and speech therapy come regularly. The staff gives medication, reminders, and monitoring.
For memory care, the community has a secure, purpose-built section with its own building and a computerized system using bracelets to stop residents from wandering into unsafe places. Staff here are trained to care for people with Alzheimer's and forms of dementia, plus there are secure outdoor areas so people can enjoy some fresh air safely. The staff is ready to handle behavioral problems, aggressive actions, and wandering, with 24-hour staffing and alert systems. Citrus Heights Terrace can take care of people from light supervision to those needing full help with almost all their daily activities, including those who have more complex care needs like non-ambulatory support.
There are patios and outdoor sitting areas with decorative entry lighting where folks and visitors can socialize, and both indoor and outdoor common spaces for activities. Regular life enrichment programs help people stay involved and connected, and the community encourages engagement and social interaction. Transportation's available at a cost, supporting trips for medical appointments or outings, and the location means hospitals like Kaiser Permanente and UC Davis Medical Group are close by for emergencies or specialty care.
The facility operates with respect for fair housing and upholds legal protections for gender identity, orientation, and income source, with a welcoming culture that values warmth, dignity, and engagement. Utilities, except phone, are included. Pets aren't allowed, and exact details about parking and floor levels aren't listed. The focus always stays on keeping residents safe, comfortable, and as independent as possible for as long as they want to call the community home.
People often ask...
Citrus Heights Terrace offers competitive pricing, with rates starting at a cost of $3,995 per month.
Citrus Heights Terrace offers assisted living, memory care, and board and care.
There are 12 photos of Citrus Heights Terrace on Mirador.
The full address for this community is 7952 Old Auburn Rd, Citrus Heights, CA 95610.
No, Citrus Heights Terrace does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found no deficiencies. Observations showed no health or safety risks or personal rights violations during the visit.
25 Aug 2026Inspection
25 Aug 2026Inspection
Found no deficiencies.
13 Aug 2026Inspection
13 Aug 2026Inspection
Found that the exit door alarm did not sound when a resident exited unassisted, creating an immediate safety risk.
Type AHSC 1569.699(5)Exit doors; egress-control devices of time-delay type; fences
01 Jul 2026Inspection
01 Jul 2026Inspection
Found no deficiencies. Follow-up reviewed incident reports and care plan updates with no violations noted.
02 Jun 2026Inspection
02 Jun 2026Inspection
Found no deficiencies. The visit confirmed ongoing safety measures after an elopement incident, including supervision and a monitoring device being used.
28 May 2026Inspection
28 May 2026Inspection
Investigated a resident elopement after a resident exited unobserved due to staffing gaps and door alarm timing; the resident was found nearby and returned unharmed.
Type A87705(f)(6)
14 May 2026Inspection
14 May 2026Inspection
Investigated two resident incidents, including a fall with a skin tear and a chest-pain episode; responders acted promptly and no deficiencies were found.
07 May 2026Inspection
07 May 2026Inspection
Observed an unwitnessed fall resulting in a nasal fracture and hospitalization for a resident, with bruising noted and use of a walker and a bed alarm; a hospice death of another resident occurred with timely medical care. No licensing citations were issued.
22 Apr 2026Inspection
22 Apr 2026Inspection
Identified that a resident left unassisted through an exterior door on 4/19/2026, creating an immediate safety risk. Concerns noted about adherence to alarm and door protocols and staff communication.
Type A87705(f)(6)
26 Mar 2026Inspection
26 Mar 2026Inspection
Found no deficiencies were issued during the visit.
24 Mar 2026Inspection
24 Mar 2026Inspection
Identified a closet containing hazardous chemicals left unlocked and unattended, creating a potential health and safety risk to residents.
Type B87309(d)(1)
29 Jan 2026Inspection
29 Jan 2026Inspection
Investigated an unwitnessed fall of a resident that led to hospital admission with a pelvic fracture and planned surgery, and noted awaiting an updated physician's report and care plan adjustments. Also documented the hospice death of another resident with a corrected date and observed residents at a communal birthday celebration.
23 Jan 2026Inspection
23 Jan 2026Inspection
Identified a resident fall resulting in a hip fracture and subsequent medical treatment; no deficiencies were issued.
13 Jan 2026Complaint
13 Jan 2026Complaint
Investigated a complaint that staff did not provide adequate supervision resulting in a resident falling and sustaining bruising.
22 Dec 2025Complaint
22 Dec 2025Complaint
Investigated three allegations: staff hit a resident, inadequate food service, and language barriers affecting staff communication with residents. The investigation included interviews with staff and observations of dining and snacks with document review.
04 Dec 2025Inspection
04 Dec 2025Inspection
Identified two resident incidents involving falls and injuries, one with a head wound and one with a nasal fracture; hospice care was involved for the second, and no deficiencies were cited.
18 Nov 2025Complaint
18 Nov 2025Complaint
Investigated a report that staff did not adequately supervise residents, resulting in a resident wandering and falling with facial injuries during dining.
Type A87466
Type A1569.49
07 Nov 2025Inspection
07 Nov 2025Inspection
Investigated an unwitnessed fall of a resident on October 29, 2025, which included a forehead laceration and bruising.
07 Nov 2025Complaint
07 Nov 2025Complaint
Investigated allegations of staff not providing adequate supervision resulting in bruises, not ensuring hydration, and odor concerns, plus a threat to unlawfully evict a resident. Found the bruising, hydration, and odor allegations unsubstantiated, and the eviction threat unfounded.
04 Nov 2025Inspection
04 Nov 2025Inspection
Observed that no deficiencies were issued.
18 Sept 2025Inspection
18 Sept 2025Inspection
Investigated reported changes in a resident's care, a resident's death under palliative care, and a potential staff-involved incident; no deficiencies were issued.
29 Aug 2025Inspection
29 Aug 2025Inspection
Identified a resident-to-resident incident with staff intervention and ongoing supervision, along with health concerns addressed; no citations were issued.
04 Aug 2025Complaint
04 Aug 2025Complaint
Investigated an allegation that staff failed to provide adequate supervision, which led to one resident being pushed by another and sustaining a serious injury requiring hospitalization and surgery.
Type A87411(a)
Type A87608
Type A1569.49
29 Jul 2025Complaint
29 Jul 2025Complaint
Investigated an allegation that staff failed to supervise residents, leading to a resident being attacked and seriously injured, and that ongoing lack of supervision allowed multiple residents to assault others.
Type A87411(a)
Type B87463(a)(1)(C)
10 Jul 2025Inspection
10 Jul 2025Inspection
Identified multiple resident incidents, including a rash treated at the emergency department, a highly agitated resident who barricaded staff and required hospital evaluation, a resident who hit another with a fork, and a fall that damaged a rib.
13 Jun 2025Complaint
13 Jun 2025Complaint
Investigated allegations of inappropriate staff interaction and safeguarding personal items. Found these allegations to be unfounded or unsubstantiated.
13 Jun 2025Inspection
13 Jun 2025Inspection
Observed an incident in which a resident attempted to elope; staff responded promptly and new security measures, including a Wanderguard system and additional cameras, were implemented.
20 May 2025Inspection
20 May 2025Inspection
Observed several resident incidents and related health updates; no deficiencies were issued.
01 May 2025Inspection
01 May 2025Inspection
Identified concerns about staffing levels, vacancy rates, and recent additions, along with resident care planning, falls, and behavior expressions. Discussed assessment and placement options for residents with aggressive behaviors.
27 Mar 2025Inspection
27 Mar 2025Inspection
Found no deficiencies during the visit and noted overall compliance with care standards.
20 Mar 2025Inspection
20 Mar 2025Inspection
Investigated an incident where one resident was pushed by another, resulting in a fall; both residents were evaluated in the emergency department, and a skin condition in the affected resident was treated.
06 Feb 2025Complaint
06 Feb 2025Complaint
Identified concerns that carpet areas were not kept clean, staffing levels were insufficient to meet residents' care needs, and meals were not consistently high quality.
Type B87303(a)(1)
31 Jan 2025Complaint
31 Jan 2025Complaint
Investigated a complaint about laundry services and found that laundry was not completed or returned timely due to a non-working dryer and insufficient staff supervision, resulting in delays and mismatches in residents' clothing.
Type B87468.2(a)(4)
29 Jan 2025Complaint
29 Jan 2025Complaint
Investigated a complaint that residents' laundry and other personal items went missing and were not returned to the correct rooms. Found issues with personal property tracking and missing items across multiple residents.
Type A87218(a)(1)
15 Jan 2025Inspection
15 Jan 2025Inspection
Identified a resident's missing items and a recent scabies diagnosis. Discussed staff duties for returning laundry and providing regular beard care, and coordination with hospice and a behavioral specialist.
15 Jan 2025Complaint
15 Jan 2025Complaint
Investigated an allegation that staff neglect caused an unexplained injury to a resident; findings did not establish a link between staff actions and the injuries.
23 Dec 2024Complaint
23 Dec 2024Complaint
Investigated a complaint about a resident left outside on a patio during hot weather who developed heat stroke and required emergency care. Findings described inadequate monitoring by staff and a safety lapse contributing to the incident.
Type A87411(a)
26 Nov 2024Inspection
26 Nov 2024Inspection
Confirmed the licensed capacity increased to 49 with 43 residents, including 5 hospice cases. No health or safety risks were observed.
21 Oct 2024Inspection
21 Oct 2024Inspection
Identified that a resident sustained a serious hip fracture after an unwitnessed fall and did not receive timely medical attention. The case involved an immediate civil penalty assessment.
Type A87466
10 Oct 2024Complaint
10 Oct 2024Complaint
Identified multiple deficiencies in resident care, including inadequate incontinence management, skin and oral hygiene care, and clothing/glasses handling.
Type A87265(b)(3)
Type A87625
Type A87464(d)
08 Oct 2024Complaint
08 Oct 2024Complaint
Investigated allegation that staff did not administer a resident's eye drops as prescribed. Found that the eye drops were not given on several dates due to the resident's refusal and the health care provider not being present.
Type A87465(a)(4)
24 Sept 2024Inspection
24 Sept 2024Inspection
Identified two elopement incidents involving residents; staff responded promptly and all residents were returned safely.
08 Aug 2024Inspection
08 Aug 2024Inspection
Reviewed the medication reordering process during a case management visit; no deficiencies cited.
13 Jun 2024Complaint
13 Jun 2024Complaint
Investigated three allegations: not notifying a responsible party about a diet change, not providing an itemized invoice to a reporting agency, and not notifying a resident's responsible person about rent increases.
30 Apr 2024Inspection
30 Apr 2024Inspection
Observed overall cleanliness, good repair, and standard safety measures with no deficiencies found.
30 Apr 2024Inspection
30 Apr 2024Inspection
Investigated a resident death and reviewed the physician's report and care plan; no deficiencies were issued.
16 Apr 2024Inspection
16 Apr 2024Inspection
Identified an elopement where a resident with dementia left unassisted because the audible alarm could be heard only in the main lobby, and a citation was issued.
Type A87705(j)
09 Apr 2024Complaint
09 Apr 2024Complaint
Found that the allegation that staff denied visitations was unfounded.
09 Apr 2024Inspection
09 Apr 2024Inspection
Observed a resident recovering from an unwitnessed incident affecting the eye area and reviewed related hospital discharge paperwork. Described staff as helpful and the resident as doing well; no deficiencies were cited.
28 Mar 2024Complaint
28 Mar 2024Complaint
Investigated an allegation that staff sexually assaulted a resident; found no evidence to support the allegation.
13 Mar 2024Complaint
13 Mar 2024Complaint
Investigated the allegation that staff did not dispense prescribed PRN medication for a resident and that care needs at night were not met. Findings showed lapses in PRN Loperamide administration on 12/9/23 and a related emergency department visit.
Type B87465(c)(2)
13 Mar 2024Inspection
13 Mar 2024Inspection
Investigated a complaint alleging a resident fell after a staff member left her unattended, resulting in head injuries; found that direct care staff did not complete required dementia care training.
Type A87705(c)(3)
Type A87411(d)
Type A1569.626(a)
31 Jan 2024Inspection
31 Jan 2024Inspection
Reviewed licensing topics on medication management and staffing with the administrator.
30 Jan 2024Complaint
30 Jan 2024Complaint
Investigated a complaint about medication mismanagement and persistent odors; found lapses in medication administration documentation and refill communication, while the odor concern was not confirmed.
Type A87465(a)(4)
30 Jan 2024Inspection
30 Jan 2024Inspection
Identified errors in resident medication records, including missed doses of an antipsychotic and missing or outdated medication orders.
25 Jan 2024Complaint
25 Jan 2024Complaint
Investigated an allegation that a resident was denied the right to receive confidential phone calls from a family member. The case examined staff communication about calls and visitation rules affecting phone access.
Type B87468.1(a)(14)
23 Jan 2024Inspection
23 Jan 2024Inspection
Investigated two incidents where a resident's family member could not speak to the resident by phone due to visitation restrictions; discussed resident rights with the administrator. Medications that had run out were refilled, and no deficiencies were issued.
18 Jan 2024Complaint
18 Jan 2024Complaint
Investigated the allegation of inadequate supervision leading to a resident elopement and found it unfounded.
18 Jan 2024Inspection
18 Jan 2024Inspection
Investigated an incident where a resident was sent to the emergency room for a medication refill after an insurance change prevented refills from being issued. The new insurance took effect on 2/1/24.
28 Dec 2023Complaint
28 Dec 2023Complaint
Investigated the allegation that there was no qualified night staff to administer medications to residents in a timely manner.
Type A87413(a)(1)
15 Dec 2023Inspection
15 Dec 2023Inspection
Identified the allegation that care and medication administration were not adequately handled, raised by a resident's family.
05 Dec 2023Inspection
05 Dec 2023Inspection
Identified concerns about a resident's change in condition, delayed family notification, and incomplete specimen testing; no deficiencies were issued.
20 Nov 2023Complaint
20 Nov 2023Complaint
Investigated a pest-related complaint and a medication-handling complaint. Found no evidence of roaches in resident rooms and no improper medication handling.
16 Nov 2023Inspection
16 Nov 2023Inspection
Investigated ongoing compliance concerns raised by multiple complaints since May 2023; no deficiencies were cited.
09 Nov 2023Inspection
09 Nov 2023Inspection
Investigated a bed bug report; it appeared to be an isolated incident. No bites were observed.
09 Nov 2023Complaint
09 Nov 2023Complaint
Investigated an allegation that staff did not ensure a resident's medications were ordered in a timely manner. The finding was unfounded.
01 Nov 2023Complaint
01 Nov 2023Complaint
Found several complaints unfounded after interviews and record review. The allegations included delays in medical attention, inadequate toiletry supplies, a scabies outbreak, residents left soiled, and inadequate food service.
26 Oct 2023Complaint
26 Oct 2023Complaint
Investigated a sexual assault between residents, delays in medical evaluation after the incident, and failure to provide incident reports to authorized representatives. Also reviewed concerns about supervision and reporting of other incidents.
Type A87468.2(a)(4)
Type A87465(a)(1)
Type B87211(a)(1)
24 Oct 2023Complaint
24 Oct 2023Complaint
Investigated the complaint alleging mishandled medications, soiled bedding, and room odor; investigators found no evidence of issues during inspection.
24 Oct 2023Complaint
24 Oct 2023Complaint
Investigated a complaint about medication handling, records, and pull cords. Found all allegations unfounded and no deficiencies were issued.
17 Oct 2023Complaint
17 Oct 2023Complaint
Investigated the allegation that reporting requirements were not followed. Interview and records review showed staff receive mandated reporting training and incident reports were maintained and submitted as required.
17 Oct 2023Complaint
17 Oct 2023Complaint
Investigated two allegations and found them unfounded. There was no evidence of staff verbally abusing residents or of inadequate supervision.
17 Oct 2023Complaint
17 Oct 2023Complaint
Investigated allegations that staff falsified residents' records and did not provide residents' activities of daily living.
12 Oct 2023Complaint
12 Oct 2023Complaint
Identified mismanagement of residents' medications and incomplete recording of PRN use.
Type B87465(a)(4)
Type B87465(c)(3)
12 Oct 2023Complaint
12 Oct 2023Complaint
Investigated a claim that staff did not meet training requirements; reviewed August 2023 staff schedules and training records and interviewed caregivers to evaluate the claim.
12 Oct 2023Complaint
12 Oct 2023Complaint
Investigated an allegation that staff failed to supervise adequately, resulting in a resident hitting another resident. Findings did not prove the alleged event.
12 Oct 2023Complaint
12 Oct 2023Complaint
Investigated an allegation of inadequate incontinence care and oral hygiene; findings did not establish a preponderance of evidence to support the allegation.
05 Oct 2023Inspection
05 Oct 2023Inspection
Investigated the allegation from the complaint, reviewed amended findings, and noted corrections to the prior documentation.
04 Oct 2023Inspection
04 Oct 2023Inspection
Identified two issues: mismanagement of a resident’s medication and misinformation to the resident’s family about hospitalization.
Type A87507(f)
Type B87405(d)(5)
29 Sept 2023Complaint
29 Sept 2023Complaint
Found concerns that staff mismanaged a resident's medication and did not adequately communicate with the resident's family or provide requested reports. Also noted issues with a malfunctioning restroom pull tab, lack of paper products, and lapses in personal care, dressing, bedding, and staff availability.
Type A87465(a)(4)
Type B87468.1(a)(8)
Type B87303(a)
Type B87307(a)(3)
Type B87211(a)(1)
26 Sept 2023Complaint
26 Sept 2023Complaint
Investigated two complaints and found them unfounded.
07 Sept 2023Complaint
07 Sept 2023Complaint
Investigated three specific allegations and found them unfounded.
22 Aug 2023Complaint
22 Aug 2023Complaint
Investigated a complaint that staff did not keep a resident dry; found the allegation unfounded.
22 Aug 2023Complaint
22 Aug 2023Complaint
Investigated an allegation that precautions against scabies were not taken; found the allegation unfounded.
22 Aug 2023Complaint
22 Aug 2023Complaint
Investigated the allegation that staff did not prevent a resident from wandering away and the allegation that there was no administrator; both were unfounded. An administrator was in place by 8/18/23, with interim coverage in prior months.
09 Aug 2023Complaint
09 Aug 2023Complaint
Investigated an allegation that staff mismanaged residents' medications. Found that medication updates were not entered timely into the MAR, raising concerns about medication care.
Type A87465(a)(4)
09 Aug 2023Complaint
09 Aug 2023Complaint
Investigated allegations that staff yelled at a resident and failed to treat residents with dignity and respect. No evidence supported these claims.
31 Jul 2023Complaint
31 Jul 2023Complaint
Found that a resident's hydrocodone (Norco) was not properly documented or administered for several days due to a missing bottle and inconsistent medication records. Found that concerns about weight loss and changes in condition were unfounded.
Type A87465(a)(4)
20 Jul 2023Complaint
20 Jul 2023Complaint
Identified issues with medication administration and documentation that could affect residents' safety.
Type A87465(a)(4)
20 Jul 2023Inspection
20 Jul 2023Inspection
Identified an incident where a resident hit another; staff monitored both residents and notified the responsible person.
20 Jul 2023Complaint
20 Jul 2023Complaint
Investigated complaints about residents' hygiene, toileting assistance, and bedding practices. Interviews and records found no evidence supporting these allegations.
13 Jul 2023Complaint
13 Jul 2023Complaint
Investigated two allegations: bruising on two residents and inadequate staffing. The bruising claim had no supporting evidence, and the staffing claim had no supporting evidence either.
06 Jul 2023Complaint
06 Jul 2023Complaint
Investigated a complaint alleging inadequate supervision, including a resident elopement and a separate incident where residents were involved in an altercation.
Type A87705(j)
21 Jun 2023Inspection
21 Jun 2023Inspection
Investigated an incident where a resident was pushed by another resident, causing a back injury that required hospital care; staff were nearby and responded promptly, but there wasn't enough evidence to prove a failure to supervise.
10 May 2023Inspection
10 May 2023Inspection
Identified that no citations were issued; discussions covered staffing concerns and family council support.
24 Apr 2023Inspection
24 Apr 2023Inspection
Identified an incident between two residents; no deficiencies were issued.
21 Apr 2023Inspection
21 Apr 2023Inspection
Investigated an incident between two residents; one was taken for a mental evaluation and will not be returning due to changes from a recent stroke.
23 Feb 2023Complaint
23 Feb 2023Complaint
Investigated the allegation that a resident sustained an unexplained injury while in care. Found no evidence to support that the injury occurred as alleged.
23 Feb 2023Inspection
23 Feb 2023Inspection
Found no deficiencies; the setting appeared clean, well-maintained, and equipped with appropriate safety measures, including hospice care for some residents.
22 Dec 2022Complaint
22 Dec 2022Complaint
Investigated the allegation that a resident sustained unexplained injuries while in care and concluded the injuries were due to a medical condition, not abuse.
07 Apr 2022Inspection
07 Apr 2022Inspection
Observed no health, safety, or personal rights violations and no deficiencies were cited.
16 Dec 2021Inspection
16 Dec 2021Inspection
Observed no health, safety, or personal rights violations during the visit.
16 Dec 2021Inspection
16 Dec 2021Inspection
Investigated an incident involving the unexpected death of a resident and reviewed medical, care plans, and related documentation.
03 Dec 2021Complaint
03 Dec 2021Complaint
Investigated two allegations that staff did not provide adequate care and supervision to residents and did not treat residents with dignity and respect.
15 Jul 2021Inspection
15 Jul 2021Inspection
Identified that a former staff member is prohibited from employment, presence, and contact with clients in any licensed facility due to a court order, and the administrator acknowledged the restriction.
16 Nov 2020Inspection
16 Nov 2020Inspection
Excluded staff member identified during visit.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Citrus Heights Terrace. The information above has not been verified or approved by the owner or operator. For exact information, please contact Citrus Heights Terrace directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of Citrus Heights Terrace?
Claim this listing to receive messages from prospective customers and manage your community page.
Send a message about
Citrus Heights Terrace
Nearby Communities
4.7(6)
$4,803 – $5,763+
Shared • 1 Bedroom
assisted living, memory care, skilled nursing, board and care
