Imperial Crest Healthcare Center sits at 11834 Inglewood Ave in Hawthorne, California, and the building's always open from 9am till 9pm, which means folks can visit pretty easily every day, and for those who are staying here, you'll often find general physicians like Dr. Armen Hovhannisyan, Dr. Mohsen Kheradpezhouh, Dr. Paymon Banafshe, and Dr. Jack Farahi checking in on people, so that means there's regular medical oversight and attention to different conditions, and if someone has concerns ranging from abdominal pain to conditions like acidosis, acute bronchitis, or even issues like actinic keratosis or ADHD, the clinic staff can help handle those, and for folks who need extra medical checks like disability evaluation or stress tests, or if there's a concern about melanoma or hypertension, services are available because the center's really clinic-based and that means it handles outpatient care with a focus on folks needing both short-term and sub-acute attention, including help with dressing, bathing, walking, eating, and managing medicine.
Now, since the center's affiliated with Longwood Management Corporation, and there's a lot of staff like Araceli Ortiz, Director of Respiratory Therapy, Beza Tolessa RN Supervisor, and La Ronda Harris leading social services, you can tell they pay attention both to medical care and to the social needs, and with 105 beds and an average census of 90, they keep a steady number of people, plus there's this new 36-bed sub-acute unit meant for those not sick enough to stay in a hospital but needing more help than a regular nursing home, so that's good for people who are ventilator or tracheostomy dependent, or who need close rehab after a hospital stay, and since the nursing staff provides 24-hour skilled supervision, folks get a close watch, though the nurse hours per resident-at 4.24-are a bit lower than the state's average, which is something families might want to think about.
The place has regular inspections, and it's got an A+ rating from the BBB but it's not BBB accredited, and even though the staff keeps the place pretty clean and bright, there's been a few citations, including medication storage and nutrition issues, and four infection-related deficiencies out of 46 total, but these didn't end up causing any actual harm according to reports, so while no place is perfect, the staff here does address problems and keep improving, and the facility's been around since 2007, showing some experience handling a variety of needs.
Residents get to take part in daily activities planned by a Professional Activities Director-things like arts and crafts, aromatherapy, dancing, group outings, and holiday celebrations make for busy days, and there's spiritual and worship services for those who want them, so it's not just medical care, it's about keeping people engaged too. The main lobby's been remodeled, and there's a diner room, as well as areas for folks to keep their magazines and clothes, which makes the place feel a bit more like home, and the team of therapists-physical, occupational, speech, and respiratory-works with residents and families to plan outcome-oriented treatment, making sure people get just what they need, whether it's help recovering after a surgery or with a long-term health problem.
Admissions are handled any time of day or night, and the care team works closely with new residents and their families to make sure everyone gets the right amount of attention, and all that's wrapped up in an environment that tries to be supportive, caring, secure, and spiritually fulfilling for everyone who lives there.
