I moved my mom here and overall I'm glad - the facility is modern, mostly clean, pet-friendly, and packed with activities, transportation, salon, gym and restaurant-style dining. Staff are often warm, caring and helpful, management communicates well at times, and the value/price is competitive compared with other places. That said, caregiving is inconsistent: some aides are excellent while others seem overworked, slow to respond to call buttons, and there have been medication lapses and missed personal care. Food quality and cleanliness vary by day/area, and occasional odor or room upkeep issues showed up on tours. I recommend touring and weighing the pros (activities, amenities, friendly teams) against the cons (staffing variability, extra care fees, spotty oversight).
Vista Del Mar Senior Living sits in Long Beach, California, in a large building with palm trees outside, green lawns, and plenty of flowers, and right when you walk in, you'll notice the friendly feel and the recently remodeled rooms with comfortable beds, natural light, and high-end finishes-the kind of things that make it feel like home. The community can care for up to 300 residents and offers different living options, from independent apartments for active seniors who want a maintenance-free lifestyle, to assisted living for those who need help with bathing, dressing, and daily routines, to a secure Memory Care program for people living with Alzheimer's or dementia.
The Memory Care section sits in its own building with a locked entrance and bracelets with alarms, which help staff keep residents safe if they tend to wander, and the staff stay on site all day and night; they've set up daily activities tailored to the needs of people with memory loss, with cognitive games, social groups, and personalized support. Staff give one-on-one assessments for every new resident, so each person's care plan fits their needs, and this includes handling diabetes monitoring, injections, incontinence care, and even managing major behavioral symptoms. A nurse works in the building and there's a doctor on call.
Residents here can bring pets, whether dogs or cats, since the staff know how much comfort animals can bring, and everyone gets access to a big green courtyard with walkways and spots to sit, indoor and outdoor areas for social events, and places to relax quietly. The movie theater comes with black leather couches and a popcorn machine, while the dining room has warm lighting, comfortable chairs, and chef-prepared meals that fit different needs, like diabetes-friendly diets, special restrictions, and even food for those who need help eating. There's a fitness program, community events, devotional services, and trips out to local places, plus transportation to doctor's appointments or errands. Housekeeping, linen service, and move-in coordination are part of what keeps everything running smoothly.
If someone needs either short-term respite care or plans to stay a while, the staff help with transfers and use lifts if needed, offer medication management, and support "aging in place" as needs change over time. Assisted living and memory care have their own price sheets, and prices for a memory care studio run about $5,995, with semi-private memory care around $3,595, plus some extra community and respite fees. There are private and shared rooms, wheelchair-accessible showers, and a structure designed to be easy for everyone to get around. Exit-seeking residents get extra supervision from staff and technology like wander alerts.
The community has a strong culture of kindness and joy among the staff, and everyone works hard to support a good quality of life, focusing on keeping residents healthy, active, and socially connected, while also providing hospice and behavioral care if needed. Vista Del Mar Senior Living is licensed by the state of California, license number 197608029, and is well-known in the area for providing high-level, compassionate care that blends safety, comfort, and friendly company, all in one place.
People often ask...
Vista Del Mar Senior Living offers competitive pricing, with rates starting at a cost of $2,300 per month.
Vista Del Mar Senior Living offers independent living, assisted living, memory care, and board and care.
There are 13 photos of Vista Del Mar Senior Living on Mirador.
Yes, Vista Del Mar Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3360 Magnolia Ave, Long Beach, CA, 90806.
Yes, Vista Del Mar Senior Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
146
Inspections
16
Type A Citations
29
Type B Citations
6
Years of reports
01 May 2025
01 May 2025
Found insufficient evidence to support the hot water allegation; residents had access to hot water and temperatures were compliant. Found insufficient evidence to support the pest allegation; pest control services remained active and no pests were observed.
01 Jul 2021
01 Jul 2021
Investigated found medications were issued timely according to physician orders, with one exception when the evening staff member had to leave for a family emergency and could not dispense that night’s doses. Found that residents and staff reported no threats, a resident was moved to another care setting for medical reasons with a refund issued, and no deficiencies were cited.
02 Jul 2025
02 Jul 2025
Identified that a resident’s bed in room 316 lacked fitted sheets.
§ 9058
§
03 Jul 2025
03 Jul 2025
Found no evidence to support the allegation that staff did not dispose of medications, did not safeguard medications, did not administer medications, did not follow residents’ care plans, left residents in soiled diapers, did not bathe residents, did not feed residents, or teased residents. No deficiencies were cited.
21 Mar 2024
21 Mar 2024
Identified care concerns, including a resident developing a serious pressure injury while receiving care and roaches observed in the building. Allegations that staff did not administer the correct medication dosage and that food trays were left in residents’ rooms for extended periods were not supported by the evidence, while the allegation that a resident was left in a soiled diaper had supporting evidence.
§ 87615(a)(1)
§ 87303(a)
§ 87612(a)(7)
06 Jul 2023
06 Jul 2023
Found insufficient evidence that staff failed to transport residents to scheduled medical appointments. Transportation was available and provided on request, and residents stated no appointments were missed.
10 Jul 2025
10 Jul 2025
Found insufficient evidence to prove or disprove the allegation that staff did not keep the premises free of rodents. Interviews with staff and residents and a review of pest-control records were completed.
24 Oct 2024
24 Oct 2024
Found that the allegation that staff served food not of good quality was not supported by evidence, with most residents satisfied and observations showing acceptable meals. Found that labeling of drinks did not have enough evidence to prove a labeling violation, as some residents were unsure while labeling was observed in some cases and no consistent issue was identified.
16 May 2025
16 May 2025
Found that a resident sustained a cervical spine fracture after unwitnessed wheelchair falls and that no fall risk management plan was in place for the resident. Found insufficient evidence to support that staff refused to readmit the resident after hospital care.
§ 87466
02 Jan 2024
02 Jan 2024
Found no conclusive evidence to prove or disprove the four specific allegations: staff did not prevent a resident from hitting another, staff did not prevent malodorous conditions, staff did not keep the home free of insects, and staff did not check residents’ blood sugar. Most staff and residents denied the incidents, with one resident admitting an in-room aggression that was addressed after staff were informed.
21 Oct 2020
21 Oct 2020
Identified that staff did not provide adequate supervision, resulting in one resident striking another with a broom during a roommate altercation and causing a head injury. 911 was called and multiple interviews with administrators, staff, residents, and guardians, along with record reviews, were conducted to understand what happened.
§ 82205(f)(1)
16 May 2025
16 May 2025
Identified a medication administration discrepancy, with the prescribed weekly medication recorded as given multiple times in September and again in November, but with incomplete MAR entries in November. Determined that the pressure injury allegation did not have sufficient evidence to prove neglect, as interviews did not support neglect and the resident later opted to switch home-health services.
§ 87465(a)(6)
12 Sept 2024
12 Sept 2024
Investigated allegation that staff neglect caused resident deaths; reviewed death records, hospice input, and conservator information, and found insufficient evidence to prove or disprove the allegation.
Investigated allegation that staff did not prevent a resident from causing self-harm; found staff had no knowledge of the resident's intent to harm, and insufficient evidence to prove or disprove the allegation.
19 Mar 2024
19 Mar 2024
Found no preponderance of evidence to prove the alleged assault by a resident against another or that staff failed to prevent it; most residents and staff denied the incident and no injuries were reported.
04 Apr 2024
04 Apr 2024
Investigated three allegations: "Resident sustained multiple injuries while in care," "Staff are not properly trained," and "Vehicle is not in good repair." Found interviews and records did not provide clear proof of these claims.
31 Dec 2024
31 Dec 2024
Investigated two allegations: staff did not seek medical attention promptly after a resident's fall, and staff did not keep the authorized person informed about incidents. Found no conclusive evidence to support either claim.
22 Nov 2024
22 Nov 2024
Investigated two specific allegations: pests not controlled and inadequate cleaning. Found insufficient evidence to prove either allegation, as records showed weekly pest-control service and routine cleaning, and most residents reported no pest problems.
13 Apr 2023
13 Apr 2023
Found that the allegation that staff failed to safeguard residents’ personal belongings occurred; the allegation that staff did not provide a safe environment for residents did not occur.
§ 85072(b)(6)
05 Dec 2024
05 Dec 2024
Identified that staff did not respond to residents' calls for assistance, with pull cords sometimes unresponsive and an average response time of about five minutes (up to 22 minutes during an earlier check). Interviews showed five residents and one staff member agreed with the allegation.
§ 87303(a)
23 Oct 2024
23 Oct 2024
Found that staff generally answered calls for assistance within minutes, though some residents reported occasional delays and at least one instance of no response. Found that pest control was ongoing weekly with no pests observed during the visit, and repairs were promptly addressed with most residents reporting their rooms were functioning properly.
21 Oct 2020
21 Oct 2020
Found roaches in residents' rooms and ongoing insect concerns reported by residents and staff, with monthly pest-control visits treating interior and exterior areas. Some residents moved rooms due to insects.
§ 87303(a)
20 Dec 2024
20 Dec 2024
Found that staff allowed a resident to leave the premises without supervision, and the resident was later found wandering outside. Interviews with staff and a review of records indicated this incident occurred.
§ 87468.1(a)(2)
26 Dec 2024
26 Dec 2024
Found no substantial evidence to support the following allegations: staff did not assist with obtaining medical care, staff forced a resident to use an in-house doctor, and staff did not safeguard a resident’s personal belongings.
20 Feb 2025
20 Feb 2025
Investigated the allegation that the memory care unit was not properly staffed. Interviews with staff and residents, plus review of time cards and schedules, showed the staffing levels and that most residents felt safe; some residents reported past un-witnessed falls, but there was not enough evidence to prove the allegation.
22 Nov 2024
22 Nov 2024
Identified pest-related concerns: some residents reported pests and traps used, while staff noted weekly pest-control visits and routine monitoring; no active pests were observed during a tour. Identified cleanliness and hot-water concerns: some residents reported dirty rooms and low hot water, but staff described daily cleaning with weekly deep cleaning and water-temperature logs showing regular checks.
11 Sept 2024
11 Sept 2024
Found eight staff files, ten resident files, and ten medication records were complete with no discrepancies, and medications were centrally stored and locked. Found safety and upkeep met expectations: last fire drill 06/19/24, fire extinguishers charged, detectors and alarms operational, water temperature 105–120 F, exits and walkways clear, and the kitchen had adequate food supplies with toxins and knives inaccessible.
04 Apr 2025
04 Apr 2025
Found insufficient evidence to prove the resident had unknown exposure to fentanyl while in care. Interviews with staff and residents and medical records did not show access to fentanyl, and some positive tests could be explained by medications, with the resident in a locked memory care area.
31 Jan 2025
31 Jan 2025
Found four allegations about medication storage, pest control in the med area, mismanagement of medications, and MAR falsification to be unsubstantiated after interviews and records review.
21 Oct 2020
21 Oct 2020
Identified that a resident was diagnosed with scabies, supported by dermatology records and cleaning actions in the room. Found insufficient evidence that staff failed to seek timely medical attention, that the resident’s fall caused hospitalization, or that rooms were not kept clean.
§ 87468(a)(2)
20 Jan 2021
20 Jan 2021
Identified that pressure injuries were present before hospice care and worsened during the stay, with hospice response described as slow. Alleged failures included not providing adequate incontinence care, insufficient staffing, pests at this location, failure to secure personal care supplies, hot water problems, and hazardous items accessible to a resident.
§ 87465(a)(2)
§ 87303(a)
03 May 2023
03 May 2023
Found that a resident sustained injuries while in care. Found concerns about staff training and insufficient evidence to prove the allegation that the van was not in good repair.
10 Dec 2024
10 Dec 2024
Found that a resident fall on 11/30/24 was not reported to licensing within seven days, despite later nurse notes indicating the fall occurred on 12/01/24 and confirmation that the incident happened on that date.
05 Jun 2024
05 Jun 2024
Found UNSUBSTANTIATED for four allegations: resident could not choose her doctor; medications were not provided as prescribed; staff did not treat residents with dignity or respect; and staff did not respond timely to residents’ call bells.
03 Nov 2022
03 Nov 2022
Found no evidence to support the claims that medications were administered by unqualified staff, that scabies or ringworm outbreaks occurred, that roaches or bed bugs were present, that food quality was poor, or that cleanliness problems existed.
05 Nov 2020
05 Nov 2020
Determined there was insufficient evidence to prove that timely medical attention was delayed after an unwitnessed fall of a resident.
13 Mar 2024
13 Mar 2024
Found insufficient evidence to prove the allegation that staff did not prevent the spread of scabies, despite documented past outbreaks and public health notifications; and found insufficient evidence to prove the allegation that staff did not prevent residents from engaging in inappropriate behaviors.
11 Apr 2024
11 Apr 2024
Found that five allegations—disrepair, medication administration, respectful treatment, timely assistance, and language barriers—were unfounded based on interviews, observations, and records.
06 Sept 2024
06 Sept 2024
Determined that a power of attorney who only had authority to make health care decisions made decisions about the resident's personal rights, violating those rights. Determined there was not enough evidence that staff prevented residents from having visitors.
§ 87468.1(a)(6)
24 May 2024
24 May 2024
Found no deficiencies during the case management visit, and no citations were issued. An exit interview was conducted with the Executive Director.
13 Jun 2024
13 Jun 2024
Investigated the claim that staff did not follow universal precautions. Found insufficient evidence to prove the allegation; most residents reported no illness linked to the food.
29 Jul 2021
29 Jul 2021
Found no deficiencies; observed infection control measures in place, including screenings for visitors, staff, and residents, sanitizing stations, required postings, and a 30-day PPE supply.
13 Jun 2024
13 Jun 2024
Investigated three specific allegations: that an admission agreement was not provided to a resident; that staff did not pick up a resident after a medical appointment; and that staff prohibited a resident from eating in their room. Found insufficient evidence to prove any of the allegations.
22 Aug 2024
22 Aug 2024
Found that roaches were observed under a resident's bed, with pest control services increased to weekly and staff reporting daily room cleaning and weekly deep cleaning. Found that most residents said rooms were cleaned daily, and a room tour showed no pests.
14 May 2025
14 May 2025
Found insufficient evidence to prove the catheter care allegation that staff did not ensure it was properly managed. Documented interviews with residents and staff did not corroborate the claim.
01 Feb 2024
01 Feb 2024
Investigated the allegation that staff did not prevent a resident from physically assaulting another resident. Found there was not enough evidence to prove or disprove the incident based on interviews with residents and staff.
22 May 2024
22 May 2024
Investigated the allegation that the resident sustained multiple pressure injuries while in care and found insufficient evidence to prove it occurred. Records showed only a stage 2 pressure injury during a hospital stay, with no prior injuries observed by staff, and later unstageable injuries were diagnosed after transfer.
§ 87615(a)(1)
13 Apr 2023
13 Apr 2023
Identified four specific allegations: staff failed to feed a resident, inadequate supervision, failure to clean linens, and locking a resident in their room. Found these allegations unsupported by evidence.
15 Jul 2025
15 Jul 2025
Found insufficient evidence to prove or disprove the allegation that staff did not safeguard residents' belongings. Interviews with residents largely denied theft, one resident reported money missing twice but not reported to staff, and records showed the resident received funds weekly and had a financial power of attorney.
09 Apr 2024
09 Apr 2024
Found insufficient evidence to support the allegation that staff neglected a resident, resulting in dehydration. Interviews indicated the resident received fluids with meals and had water available, and most residents denied neglect.
05 Feb 2025
05 Feb 2025
Found insufficient evidence to prove the allegation that staff did not provide residents with a bedroom chair; interviews and room observations showed chairs were provided or residents used their own, and observed rooms had the required furnishings.
26 Jul 2021
26 Jul 2021
Found that when the resident developed a chest rash, staff treated it promptly and informed the family. A physician confirmed care was provided and tests to determine if it was scabies were pending.
25 Jul 2024
25 Jul 2024
Found insufficient evidence to prove the allegation that staff did not administer medication to a resident. Interviews with staff and residents and a review of records indicated medications were available and administered on time.
11 Oct 2023
11 Oct 2023
Found pest control visits occur twice monthly and some residents reported roach sightings in restrooms. Found dietician oversight of menus, accommodations for special diets, no observed hazards with dishes, and most residents denying poor food quality; not enough evidence to prove or disprove the pest control problem, the food quality, or the safety of dishes.
28 May 2021
28 May 2021
Investigated allegations that R1 was not bathed or groomed. Found that most residents shower as scheduled with staff assistance, R1 cannot self-bath per physician’s note, and no scabies was found; there was not enough evidence to prove the allegations.
01 Feb 2024
01 Feb 2024
Found no consistent evidence to support the diaper-changing, repositioning, or basic-services allegations; interviews with staff and residents indicated care was provided and needs met.
08 Feb 2023
08 Feb 2023
Found that staff properly assessed residents' needs, prevented pushing between residents, and provided a comfortable living environment, with residents reporting satisfaction.
13 Jun 2024
13 Jun 2024
Found insufficient evidence to prove the allegation that staff did not seek medical attention for a resident’s outside-pharmacy prescribed medication, as interviews indicated medications were being provided. Found insufficient evidence to prove the allegation that med room staff failed to monitor blood pressure, as MARs showed no doctor orders for BP checks and most residents reported daily monitoring.
29 Jul 2021
29 Jul 2021
Investigated two allegations—untimely medical attention and lack of supervision during a resident-on-resident altercation. Found no preponderance of evidence to prove the violations occurred, so the allegations are unsubstantiated.
13 Jun 2024
13 Jun 2024
Investigated allegations of pests, safeguarding residents’ personal items, wheelchair handling, inappropriate comments, laundry services, and room cleaning; found not enough evidence to prove the violations occurred.
04 Nov 2022
04 Nov 2022
Found no deficiencies or safety concerns; infection control practices, equipment, food storage, and medical records were in compliance, and the administrator's certification renewal was in process.
19 Jul 2024
19 Jul 2024
Found no evidence that staff failed to prevent a resident from attacking another resident.
28 May 2021
28 May 2021
Investigated claims that staff did not follow physician orders to place a resident in a private room and to provide showers as prescribed; interviews with staff and residents indicated that doctors’ orders were typically followed, while the resident expressed ongoing concerns. Found insufficient evidence to determine whether the orders were followed as written.
17 Nov 2023
17 Nov 2023
Identified failure to report a scabies case to community care licensing during a case-management visit, with a citation issued.
§ 87211(a)(1)
24 May 2024
24 May 2024
Found Allegation 1: death questionable; Allegation 2: resident fell while in care; Allegation 3: resident left on the floor for an extended period; Allegation 4: staff did not seek medical attention; Allegation 5: staff mishandled medications; Allegation 6: staff do not answer call buttons to be unsubstantiated.
15 May 2024
15 May 2024
Found insufficient evidence to determine whether staff failed to assist a resident in obtaining prescribed medication. Found insufficient evidence to determine whether staff failed to administer medications as prescribed, though records showed multiple resident refusals and staff denied delays.
18 Apr 2022
18 Apr 2022
Found that a resident sustained a shoulder fracture during care, likely resulting from staff dropping or mishandling during transfer. Identified delays in obtaining medical care after the incident and confirmed cockroach problems that were addressed by pest-control visits.
§ 87468.1(a)(3)
§ 87465(g)
§ 87303(a)
§ 87405(h)(5)
25 Aug 2023
25 Aug 2023
Found insufficient evidence to support the bed bug infestation claim after reviewing records, observing rooms, and interviewing staff and residents.
01 Mar 2024
01 Mar 2024
Investigated two allegations: that staff did not dispense medications as prescribed to residents during quarantine, and that meals were not provided to residents during quarantine. Found insufficient evidence to prove or disprove either allegation, with staff and resident accounts and records indicating medications and meals were provided as needed.
31 Aug 2023
31 Aug 2023
Found no clear evidence to prove the on-time turning allegation; residents and staff denied it, and records showed residents were to be turned every two hours with no missing signatures. Found no odor issue near the dining area; staff and residents denied the odor claim, and a walk-through found no malodor.
15 May 2024
15 May 2024
Found no hospital bed prescription in the resident’s file prior to admission, and interviews did not confirm an order for a hospital bed. Noted that the resident refused to be interviewed, and staff and witnesses did not corroborate the allegation, leaving no clear determination of the issue.
16 Sept 2023
16 Sept 2023
Investigated allegations of sexual abuse and found no evidence of sexual assault after reviewing police and hospital records.
Found bruising in the resident was likely due to medical factors such as anticoagulation, and interviews did not provide conclusive proof of neglect.
13 Oct 2023
13 Oct 2023
Found that records were reviewed and safety measures at the site were in place, including locked medications, up-to-date fire drills, operational detectors, locked toxins, proper water temperatures, and stocked food. Identified a discrepancy on 809 D page; an exit interview with the executive director occurred.
§ 87465(a)(6)
02 Jul 2025
02 Jul 2025
Investigated an allegation of a rodent problem; found rodent droppings in several areas, no live rodents observed, and the allegation was determined unsubstantiated.
01 Dec 2021
01 Dec 2021
Investigated three specific allegations: that a resident required a higher level of care, that a resident was left in a soaked diaper, and that a resident developed a worsening wound while in care. Found no evidence to support that the resident required a higher level of care or was left in soiled items, while documenting pressure injuries that occurred during care and related care concerns.
§ 87631(3)(a)
§ 87466
01 May 2023
01 May 2023
Investigated allegations that a resident sustained pressure injuries; found the resident did not develop stage 3 or 4 ulcers while in care. Investigated allegations that staff did not change the resident’s soiled diaper promptly, that the resident was unlawfully evicted, that a refund was not provided, and that medication was mismanaged; found diapers were changed every 2–3 hours, there was no unlawful eviction, a refund was processed, and medication was mismanaged with an increase and a short hold.
§ 87468
23 Feb 2022
23 Feb 2022
Investigated the allegation that COVID-19 protocol was not followed. Gathered interviews and records indicated daily cleaning and that staff and residents wore masks, with no clear evidence of violations.
14 Dec 2023
14 Dec 2023
Investigated the allegation that one resident burned another with a cigarette. Interviews showed most staff and residents denied the incident, and while a photo showed a possible burn, investigators could not verify when or where it occurred, leaving insufficient evidence to prove the claim.
17 Nov 2023
17 Nov 2023
Investigated the allegation that staff did not properly address scabies; found no clear evidence to prove or disprove it and deemed unsubstantiated.
26 Apr 2023
26 Apr 2023
Investigated the allegation that staff did not safeguard residents’ medications; the allegation that staff did not give residents medications as prescribed; the allegation that the elevator does not operate properly; and the allegation that the elevator permit expired. Found insufficient evidence to prove these alleged violations occurred.
08 Apr 2023
08 Apr 2023
Determined that the provider delivered the requested resident file to the responsible party within the required two business days. Interviews and record reviews showed no evidence that the records were withheld or mishandled.
08 Apr 2023
08 Apr 2023
Found Allegations 1 through 4 unsubstantiated. Observed and interviews indicated residents received satisfactory meals, dietary needs were followed, and staff spoke to residents respectfully.
23 Feb 2022
23 Feb 2022
Found no preponderance of evidence to prove or disprove the visitor restriction and neglect allegations.
01 Jul 2025
01 Jul 2025
Investigated two allegations regarding a resident's roommate; found insufficient evidence to prove that staff failed to prevent inappropriate behaviors or failed to provide a comfortable environment.
19 Apr 2022
19 Apr 2022
Found that the allegation that staff refused to take a resident back into care could not be proven or disproven due to insufficient evidence. Records and interviews indicated the resident had late-stage dementia with aggression and was transported to a hospital for evaluation and medication adjustment, then returned.
15 Jul 2025
15 Jul 2025
Investigated allegations that a resident sustained an unexplained fracture and that staff did not seek medical attention promptly after a fall. Found insufficient evidence to prove or disprove either allegation.
30 May 2025
30 May 2025
Found insufficient evidence to prove that staff did not ensure a resident's catheter care was properly managed.
02 Jul 2025
02 Jul 2025
Investigated the allegation that a resident had swelling and bruising around the right eye without explanation. Interviews with residents and staff largely denied the incident, but records showed unwitnessed falls and an order to send the resident to the ER; the resident denied the injury, and there was not enough evidence to determine whether the alleged injury occurred.
20 Sept 2021
20 Sept 2021
Investigated the claim that staff did not meet residents’ dietary needs. Found that staff generally followed doctors’ orders for meals; one resident with dementia reported meal concerns while others reported no issues, and the evidence did not clearly establish the allegation.
20 Sept 2021
20 Sept 2021
Identified bed bugs and related bites on a resident and confirmed bed bug presence; found that staff did not report the bed bug issue to social services.
§ 87303(a)
§ 87211(a)(2)
19 Aug 2021
19 Aug 2021
Investigated seven specific allegations in the care setting, including pressure injuries, multiple falls, medication administration, dehydration, feeding, notification of health changes to an authorized representative, and safeguarding personal belongings. Found that while some events may have occurred, there was insufficient evidence to prove the allegations as claimed or to determine neglect.
19 Aug 2021
19 Aug 2021
Found that the allegation of a serious injury requiring hospitalization was not supported by evidence of abuse or neglect. Found that the allegations of many unwitnessed falls and unexplained scab wounds were also not supported by evidence; records showed falls occurred with safety plans in place, and the resident could not be interviewed due to dementia.
11 Sept 2024
11 Sept 2024
Inspection confirmed compliance with licensing regulations for the elderly care facility, including proper medication storage, resident living conditions, and safety measures.
22 Aug 2024
22 Aug 2024
Investigated alleged pest and cleanliness issues at the facility, but did not find enough evidence to support the claims.
19 Jul 2024
19 Jul 2024
Determined that the allegation of staff failing to prevent a resident from attacking another resident was not supported by sufficient evidence, with interviews and records indicating no witnessed physical assault occurred.
13 Jun 2024
13 Jun 2024
Investigated allegations that staff failed to seek medical attention for a resident and failed to meet a resident's needs; determined there was insufficient evidence to support the claims.
24 May 2024
24 May 2024
Investigated a series of allegations, including a questionable death, resident fall, extended time on the floor, lack of medical attention, mishandled medications, and delayed response to a call button. Determined insufficient evidence to support these claims, resulting in findings considered unsubstantiated.
15 May 2024
15 May 2024
Investigated claims of staff not assisting a resident with obtaining or administering medication as prescribed. Found insufficient evidence to prove the allegations with certainty, and both were deemed unsubstantiated.
11 Apr 2024
11 Apr 2024
Investigated allegations of facility disrepair, medication mismanagement, disrespectful treatment, untimely assistance, and language barriers with residents; determined insufficient evidence to support claims.
09 Apr 2024
09 Apr 2024
Found insufficient evidence to support the allegation of staff neglect leading to dehydration.
04 Apr 2024
04 Apr 2024
Reviewed allegations of resident injuries, staff training deficiencies, and vehicle maintenance issues at a senior living facility, finding insufficient evidence to confirm violations occurred.
21 Mar 2024
21 Mar 2024
Identified neglect and lack of care causing pressure injuries, roach infestation, and failure to provide proper medical care and incontinence care to residents.
§ 87303(a)
§ 87612(a)(7)
§ 87615(a)(1)
19 Mar 2024
19 Mar 2024
Investigated alleged physical assault incident between two residents; evidence did not conclusively prove or disprove the allegation.
13 Mar 2024
13 Mar 2024
Confirmed allegations of scabies outbreaks in the facility, but did not find enough evidence to support allegations of staff not preventing the spread or residents engaging in inappropriate behaviors.
01 Mar 2024
01 Mar 2024
Investigated allegations of incorrect medication dispensing and meal provision during quarantine for COVID, but evidence did not conclusively prove or disprove the claims.
01 Feb 2024
01 Feb 2024
Investigated allegations about staff failing to change residents' diapers, reposition bedridden residents, and provide basic services like water; found insufficient evidence to determine violations, leaving the allegations unsubstantiated.
02 Jan 2024
02 Jan 2024
Investigated allegations of resident-on-resident physical aggression, malodorous environment, presence of insects, and failure to check blood sugar levels were unsubstantiated after interviews and document review.
14 Dec 2023
14 Dec 2023
Investigated allegation of a resident burning another resident with a cigarette found insufficient evidence to confirm the claim, resulting in an unsubstantiated outcome.
17 Nov 2023
17 Nov 2023
Interviews and records were reviewed to investigate an allegation of staff not addressing scabies properly. Evidence was inconclusive and the allegation was deemed unsubstantiated.
13 Oct 2023
13 Oct 2023
Identified discrepancies during annual inspection at the facility, including issues with record-keeping and emergency preparedness.
§ 87465(a)(6)
11 Oct 2023
11 Oct 2023
Investigated multiple allegations regarding pest control, food quality, and dish safety at a California assisted living facility, with no conclusive evidence for or against the allegations.
16 Sept 2023
16 Sept 2023
Investigated allegations of sexual abuse and neglect, but evidence was inconclusive.
31 Aug 2023
31 Aug 2023
Confirmed allegations of staff not repositioning residents on time were unsubstantiated due to lack of evidence. Allegations of a malodorous facility were also unsubstantiated based on interviews and observations.
25 Aug 2023
25 Aug 2023
Investigated the claim that staff were not addressing a bed bug infestation; found no evidence of an active infestation during the visit, and the claim was deemed unsubstantiated.
06 Jul 2023
06 Jul 2023
Investigated the allegation that staff did not transport residents to medical appointments; insufficient evidence found to support the claim, resulting in the allegation being unsubstantiated.
03 May 2023
03 May 2023
Found allegations of resident sustaining injuries while in care to be substantiated, staff training to be in question, and facility vehicle maintenance to be unsubstantiated.
01 May 2023
01 May 2023
Reviewed allegations about a resident's care, including pressure ulcers and diaper changes, finding insufficient evidence for most claims but confirmed medication mismanagement. Investigated claims for an unlawful eviction and lack of refund, determining no wrongful eviction occurred, and a refund was processed.
§ 87468
26 Apr 2023
26 Apr 2023
Investigated allegations related to medication management and elevator operation at a facility; insufficient evidence found to confirm claims of staff mishandling medications or elevators operating improperly, although elevator permits were found to be expired.
13 Apr 2023
13 Apr 2023
Investigated allegations of staff not feeding residents, lack of supervision, failure to clean linens, and locking residents in rooms were found to be unsubstantiated.
08 Apr 2023
08 Apr 2023
Confirmed through interviews, records, and observations that allegations regarding food quality, special dietary needs, staff behavior, and resident communication were unsubstantiated.
08 Feb 2023
08 Feb 2023
Interviews with staff and residents revealed that allegations of improper care assessment, failure to prevent pushing, and lack of a comfortable environment were denied and deemed unsubstantiated due to insufficient evidence. No deficiencies were cited.
04 Nov 2022
04 Nov 2022
Confirmed no deficiencies found during the inspection focusing on infection control measures at the senior living facility.
03 Nov 2022
03 Nov 2022
Reviewed allegations of unqualified staff administering medications, scabies and ringworm outbreaks, pest issues, poor food quality, and cleanliness concerns; determined no substantial evidence for any claims.
19 Apr 2022
19 Apr 2022
Investigated refusal to take resident back into care due to aggressive behavior and late stage dementia, no conclusive evidence found to support the allegation.
18 Apr 2022
18 Apr 2022
Allegations of resident injury and failure to seek medical attention were confirmed, along with the presence of insects at the facility. A civil penalty was issued as a result.
§ 87465(g)
§ 87468.1(a)(3)
§ 87405(h)(5)
§ 87303(a)
23 Feb 2022
23 Feb 2022
Investigated the allegation that COVID protocols were not followed, and it was determined there was insufficient evidence to prove or disprove the claim.
01 Dec 2021
01 Dec 2021
Investigated allegations regarding care quality, identifying substantiated issues related to resident worsening wound and pressure injury, while allegations of requiring higher care level and being left in a soaked diaper were unsubstantiated.
§ 87631(3)(a)
§ 87466
20 Sept 2021
20 Sept 2021
Investigated an allegation that staff were not meeting residents' dietary needs; determined the claim that residents were not provided appropriate meals lacked sufficient evidence to be proven true or false.
19 Aug 2021
19 Aug 2021
Investigated allegations of a resident sustaining a serious injury, experiencing unwitnessed falls, and having unexplained scab wounds; determined that there was insufficient evidence to support claims of neglect or abuse, and found that safety measures were in place.
29 Jul 2021
29 Jul 2021
Confirmed no deficiencies found during the visit, with focus on infection control measures.
26 Jul 2021
26 Jul 2021
Investigated a complaint regarding a resident's timely medical care for a chest rash, confirming care was given promptly by staff with no conclusive evidence of scabies. Determined the allegation was unsubstantiated due to lack of evidence.
01 Jul 2021
01 Jul 2021
Reviewed allegations of missed medications, threats to residents, illegal eviction, and failure to contact family after a resident's death; found no substantial evidence for any violations and determined that staff were trained and certified to administer medication.
28 May 2021
28 May 2021
Investigated staff not following physician's orders for resident placement and showering, but no clear evidence of wrongdoing found.
20 Jan 2021
20 Jan 2021
Confirmed pressure injuries developed, inadequate assistance provided for incontinence care and staffing, pests present, hazardous items accessible to residents, faucets not delivering hot water.
§ 87303(a)
§ 87465(a)(2)
05 Nov 2020
05 Nov 2020
Determined that there was no sufficient evidence to support the claim that timely medical attention was not provided to a resident after an unwitnessed fall, with the resident being sent to the hospital on the same day the staff became aware of the pain.
21 Oct 2020
21 Oct 2020
Confirmed presence of insects in residents' rooms based on interviews with staff and residents, as well as pest control records and visits.
§ 87303(a)
30 Sept 2020
30 Sept 2020
Investigated allegations regarding medication management and theft, but found insufficient evidence to support the claims.
12 Aug 2020
12 Aug 2020
Investigated claims regarding uncomfortable water temperature and improperly maintained drinking water, both found lacking sufficient evidence to substantiate occurrences or violations.
30 Jul 2020
30 Jul 2020
Investigated allegations regarding resident access to medications resulting in an overdose were unsubstantiated.
15 Jun 2020
15 Jun 2020
Reviewed allegations of dietary needs, sanitation, admission agreement, meeting resident's needs, medication administration, hygiene needs, and dignity/respect, but found insufficient evidence to support the claims.
11 Mar 2020
11 Mar 2020
Investigated allegations regarding a resident's fall and inadequate food preparation. Determined that staff were unaware of the resident's fall and no evidence of improper food handling; thus, both allegations found unsubstantiated.
07 Feb 2020
07 Feb 2020
Reviewed a complaint alleging that a resident sustained an injury while in care. Staff reported difficulties assisting the resident with toileting, but no evidence of abuse or neglect was found.
31 Jan 2020
31 Jan 2020
Confirmed lack of working dryers and hot water issues at the facility. Staff were aware and took measures to address the problems.
§ 873030(g)(2)
§ 87303(e)(2)
25 Jan 2020
25 Jan 2020
Determined that allegations of a resident sustaining a fracture due to inadequate assistance, unlawful eviction, and failure to provide a refund were unsubstantiated due to insufficient documentation and evidence, particularly since records were purged after the required retention period.
14 Jan 2020
14 Jan 2020
Determined that the allegation of a failure to provide a safe and healthful environment was inconclusive due to insufficient evidence, after observing no smoking issues and confirming awareness of designated smoking areas among residents and staff.
23 Oct 2019
23 Oct 2019
One deficiency related to a resident's placement in a special unit was identified during the visit.
§
30 Sept 2020
30 Sept 2020
Investigated the allegation that staff removed a resident's insulin without authorization and mismanaged medications; interviews and records found no clear evidence of theft or improper handling, and there was insufficient evidence to prove the alleged violations occurred.
