Terraza of Cheviot Hills sits in Culver City, close to Rancho Park Country Club and near shops, restaurants, museums, art galleries, and a senior center, so you get a real sense of the neighborhood, with plenty to do if you want to get out and about, but the property itself tries to keep things comfortable and secure for folks who live there, with a 24-hour staff on site and a design that's modern and feels clean and new inside, which can make daily life a bit easier and more pleasant for seniors. The community offers several kinds of care, including assisted living, memory care for people with dementia or Alzheimer's, independent living if you like to do things on your own, and even nursing home or hospice services when needed, with personalized care plans so each person can get help tailored to them rather than a one-size-fits-all approach, all while enforcing a minimum age so residents can expect neighbors near their own stage of life. Staff members stay helpful but try not to hover, and aides are available to help with housework, personal care, and even just simple companionship if someone could use a friendly presence, while meals are cooked on site and served in a dining room meant for gathering, and a beautician comes in regularly for haircuts and the like, so people can look and feel their best without having to leave. There's both outdoor and indoor common areas to enjoy, along with scheduled social, educational, and entertainment activities, which help people stay busy and connected, plus devotional services on and off the property for those who like to keep up with their faith. The place allows pets, so folks can keep their companions with them, but there's no smoking allowed indoors, either in private or shared spaces, which helps keep the air fresh for everybody. Compliments from former and current residents have led to a 4.2 rating from 32 reviews, and the place holds a history of high ratings and past awards, though no detail on every award is provided. Residents get free rides around town to shops or appointments, and the building includes accessibility features for those who have trouble getting around, which makes things a lot easier whether you use a cane, walker, or wheelchair. There's emphasis on keeping the property vibrant, and management seems to put energy into keeping everything well-maintained, both inside and out, so families can feel that their loved ones are in a good spot. Safety and security matter, so the property includes features for both, and the staff show care and professionalism in day-to-day life. Terraza of Cheviot Hills tries to respect each resident's independence, with choices on how active or relaxed people want to be, so everyone can get as much or as little support as makes sense for them.
People often ask...
Terraza of Cheviot Hills offers competitive pricing, with rates starting at a cost of $3,495 per month.
Terraza of Cheviot Hills offers independent living and assisted living.
There are 4 photos of Terraza of Cheviot Hills on Mirador.
The full address for this community is 3340 Shelby Dr, Los Angeles, CA, 90034.
Yes, Terraza of Cheviot Hills offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
65
Inspections
18
Type A Citations
7
Type B Citations
6
Years of reports
05 Dec 2023
05 Dec 2023
Identified Allegation 1: Neglect/Lack of Supervision—resident sustained a pressure injury while under care; Allegation 2: Staff hit a resident; Allegation 3: Neglect/Lack of Supervision—staff did not seek timely medical attention.
Review of medical records and interviews showed a documented wound and wound care, no evidence of staff abuse, and that timely medical attention for the wound may not have been pursued.
12 Oct 2023
12 Oct 2023
Investigated allegations of neglect: a resident sustained a pressure injury while in care and staff did not seek timely medical attention, with evidence supporting neglect. Found no evidence that staff hit a resident.
05 Dec 2023
05 Dec 2023
Confirmed neglect regarding a resident's untreated pressure sore. Substantiated lack of supervision for failing to promptly seek medical attention for resident. Abuse allegations were unsubstantiated.
§ 87466
§ 87615(a)(1)
09 Oct 2023
09 Oct 2023
Found that staff did not keep a resident's room clean and sanitary and that mold was present in a resident's room. Found no evidence to support eviction notice issues, billing not per the admission agreement, or leaving a resident soiled in feces.
12 Oct 2023
12 Oct 2023
Confirmed neglect in the care of a resident resulting in a pressure injury and failure to seek timely medical attention for the resident.
10 Oct 2023
10 Oct 2023
Surrendered the license on 10/10/2023, with closure effective on 10/9/2023. Conducted an exit interview; observed no residents and no food supplies; found no deficiencies.
10 Oct 2023
10 Oct 2023
Found an order excluding a former staff member from any licensed care site, effective 10/02/2023, and the administrator stated he understood the order and would not have that staff member present.
10 Oct 2023
10 Oct 2023
Conducted final walk-through and license retrieval following facility closure; no deficiencies observed.
09 Oct 2023
09 Oct 2023
Confirmed allegations of unsanitary living conditions in resident rooms and mold in the facility, while other allegations were not substantiated.
§ 87303(a)
27 Sept 2023
27 Sept 2023
Found 7 residents remained while 36 had relocated to other locations; toured the site and reviewed the roster, staff schedule, and weekly menu. Conducted an exit interview; no deficiencies observed and no citations issued.
27 Sept 2023
27 Sept 2023
Found no deficiencies during the visit and provided a copy of the evaluation report to the regional director of operations.
07 Sept 2023
07 Sept 2023
Found that on 9/7/2023 an unannounced case management visit checked closure, relocation, and remaining residents; census was 23 with 21 already moved to other facilities and the resident roster reviewed. No deficiencies were observed and an exit interview was conducted.
07 Sept 2023
07 Sept 2023
Found no deficiencies during the visit and did not issue citations.
06 Sept 2023
06 Sept 2023
Investigated the allegation of neglect due to lack of supervision that a resident sustained multiple pressure injuries; found that wound care was provided by an external home health agency while staff assisted with daily living tasks and notified management of changes. Concluded the available evidence did not establish that neglect or lack of supervision occurred.
06 Sept 2023
06 Sept 2023
Unsubstantiated claim of neglect. Residents were receiving wound care from an outside agency, with facility staff assisting with daily activities.
10 Aug 2023
10 Aug 2023
Identified that staff were informed of a building sale and 60-day closure with relocation by 10/9/2023. Two notification meetings were held at 2:00 PM for staff and at 3:00 PM for residents and families, providing resource information, 60-day eviction notices, and introduction of referral agents.
10 Aug 2023
10 Aug 2023
Confirmed closure of the facility within 60 days due to the building being sold. Residents and staff were notified accordingly.
§ 87303(a)
26 May 2023
26 May 2023
Determined that one resident did not receive the required 60-day notice before a rent increase, and the billing did not align with the documented notice. Found no evidence that staff failed to treat residents with dignity and respect.
26 May 2023
26 May 2023
Confirmed allegations of rent increase without proper notification. Unsubstantiated claim of staff mistreating residents.
§ 87466
§ 87615(a)(1)
15 Apr 2023
15 Apr 2023
Found Allegations 1–4 unsubstantiated; interviews and observations indicated proper glove use and sanitation during meal delivery, residents were treated with dignity and respect, participation in activities was voluntary, and staff did not take residents' belongings without permission.
15 Apr 2023
15 Apr 2023
Investigated claims related to food-service sanitation, resident dignity and respect, resident privacy, and removal of resident belongings. Determined there was insufficient evidence to substantiate any of the allegations.
15 Mar 2023
15 Mar 2023
Found not enough evidence to prove the four allegations—sanitation practices, dignity, privacy, and taking belongings. Observations showed staff wore gloves when delivering meals and residents reported positive interactions with staff.
15 Mar 2023
15 Mar 2023
Investigated allegations of improper food-service sanitation, lack of resident dignity and respect, violation of privacy, and unauthorized removal of belongings; found insufficient evidence to substantiate any of the complaints.
09 Dec 2022
09 Dec 2022
Found no evidence to support the allegation that staff yelled at residents and no evidence to support the allegation that staff failed to treat residents with respect.
09 Dec 2022
09 Dec 2022
Confirmed that there were allegations made regarding staff behavior, but no evidence to support them.
31 Aug 2022
31 Aug 2022
Identified failure to report a positive Covid-19 case within 24 hours to CCLD on 8/31/2022.
31 Aug 2022
31 Aug 2022
Investigated an allegation of illegal eviction; found that a notice dated 8/5/2022 served to a resident was an eviction letter demanding move by 9/5/2022, and the department had not been notified about the notice.
31 Aug 2022
31 Aug 2022
Confirmed illegal eviction of a resident at the facility.
14 Apr 2022
14 Apr 2022
Investigated and identified neglect due to insufficient supervision that led to a resident's severe burn injuries from smoking on the premises and their subsequent death. Found staff were aware of the resident's smoking and allowed unsupervised smoking despite safety rules, with further review of the case.
14 Apr 2022
14 Apr 2022
Substantiated allegations of neglect/lack of supervision and care led to a resident's severe injury and tragic death.
08 Mar 2022
08 Mar 2022
Investigated six allegations about nutritious meals, planned activities, maintenance, linen and laundry services, toiletries, and laundry services. Staff and resident interviews generally denied the issues, and records did not show a preponderance of evidence to prove or disprove them.
08 Mar 2022
08 Mar 2022
Investigated allegations that residents faced an uncomfortable room temperature, an A/C in disrepair, and being denied toilet paper. Found that most staff could not confirm these issues; some residents reported warmth and A/C problems, others reported no issues, and toilet paper supplies were generally adequate, with not enough evidence to prove the allegations.
08 Mar 2022
08 Mar 2022
Investigated multiple allegations about meal quality, activity planning, maintenance, linen service, toiletries, and laundry service for residents. Determined a lack of substantial evidence to prove any violations regarding these services.
07 Mar 2022
07 Mar 2022
Found that the allegation that residents were not given toilet paper as requested did not meet the preponderance of evidence standard.
07 Mar 2022
07 Mar 2022
Investigated an allegation regarding insufficient provision of toiletries, specifically toilet paper, to residents. Found no conclusive evidence to support the claim, as most staff and residents indicated adequate supply, although some residents felt the amount provided was insufficient.
25 Feb 2022
25 Feb 2022
Found insufficient evidence to prove the allegation that the administrator required home health workers to test for COVID every three days before entering to work with residents.
25 Feb 2022
25 Feb 2022
Investigated allegation that administrator not following COVID protocol by requiring home health care workers to test negative every three days; found not enough evidence to prove or disprove the claim.
§ 1569.655(a)(d)
§ 87405(b)(2)
20 Dec 2021
20 Dec 2021
Determined the allegation that staff failed to ensure residents were properly fed could not be supported by a preponderance of evidence, as most residents and staff reported adequate meals and access to additional items. Found that, despite one resident's claim of prune juice denial and a new manager limiting bulk food items, the overall evidence did not prove a widespread feeding problem.
20 Dec 2021
20 Dec 2021
Investigated an allegation that staff were not ensuring residents were properly fed; however, lacked sufficient evidence to prove the claim, as interviews with residents and staff did not support the claim.
29 Nov 2021
29 Nov 2021
Reviewed case management on 11/29/2021 at 09:50 am, including a physical tour, review of resident records, photography of fire damage, and a wellness check of the resident involved in the 11/22/2021 incident; an exit interview was conducted.
29 Nov 2021
29 Nov 2021
Conducted a case management incident visit, including a physical tour, review of resident records, and wellness check following an incident on 11/22/2021.
§ 87244(f)
22 Oct 2021
22 Oct 2021
Identified neglect and lack of supervision that led to a resident sustaining severe burn injuries from smoking on the premises. Issued an immediate civil penalty and noted a pending enhanced penalty related to a death connected to the incident.
22 Oct 2021
22 Oct 2021
Investigated neglect resulting in severe injury and subsequent death of a resident due to lack of supervision and care regarding smoking on the premises.
§
§
§ 1569.2(c)
§
§
§ 87405(d)(1)
19 Oct 2021
19 Oct 2021
Identified bed bugs present with ongoing treatment; witnesses reported sightings in a resident's room, and a former resident was suspected of introducing them via a couch. A reporting party observed bugs on clothing, and records showed a pest-control contract was active.
19 Oct 2021
19 Oct 2021
Investigated the allegation that a resident did not receive prescribed eye drops. Findings showed a cheaper brand was substituted for cost reasons, causing discomfort, but there was insufficient evidence to prove the allegation.
19 Oct 2021
19 Oct 2021
Confirmed finding of bed bugs in residents' rooms based on interviews with staff, residents, and family members, as well as record review.
§ 87211
06 Oct 2021
06 Oct 2021
Found comprehensive infection-control measures in place, including entry Covid-19 screening logs, PPE readily available, and weekly surveillance testing with completed N-95 fit testing; no deficiencies or advisory notes identified.
06 Oct 2021
06 Oct 2021
Confirmed no deficiencies and no concerns observed during inspection focused on infection control measures and general facility conditions.
22 Feb 2021
22 Feb 2021
Found that the home did not issue a full refund to the resident's family. A $500 pet refund was not included in the initial refund and was delivered later, with two separate refunds issued and received after the 15-day deadline stated in the admission agreement.
12 Nov 2020
12 Nov 2020
Found no evidence supporting the allegation that staff did not provide appropriate dehydration assistance to a resident; interviews with staff and residents indicated drinks were provided and access to liquids was available.
22 Feb 2021
22 Feb 2021
Confirmed that full refund was not issued to family.
12 Nov 2020
12 Nov 2020
Investigated two complaints: that residents’ rooms were not cleaned due to staffing cuts and that insects were not controlled; interviews with staff and residents and pest-control records showed daily cleaning and no insect issues. Found no evidence to prove the complaints occurred.
12 Nov 2020
12 Nov 2020
Investigated allegations of unclean rooms and insect problems; found no evidence supporting claims, as rooms were regularly cleaned and pest control conducted monthly.
03 Nov 2020
03 Nov 2020
Found no conclusive evidence to support the allegation that a resident sustained multiple fractures while in care, and no conclusive evidence to support that medications were not administered as prescribed.
03 Nov 2020
03 Nov 2020
Investigated multiple allegations at a facility, but evidence did not support claims of resident sustaining fractures or staff failing to administer medication correctly.
18 Oct 2020
18 Oct 2020
Found strong evidence of a hallway odor issue based on resident reports and staff observations, linked to restrooms and upstairs areas. Found insufficient evidence to prove the claims about food quality or insect problems.
18 Oct 2020
18 Oct 2020
Confirmed the allegations of malodorous hallways and unsubstantiated allegations of poor food quality and presence of insects in the facility.
§ 87303(a)
04 Aug 2020
04 Aug 2020
Investigated the allegation that staff failed to seek timely emergency medical care for a resident; found no evidence supporting the claim. Determined the resident's death was primarily due to preexisting medical conditions, with no signs of abuse or neglect.
13 Mar 2020
13 Mar 2020
Reviewed allegations of severe neglect related to a resident developing multiple pressure injuries; however, not enough evidence to confirm or deny the claims.
§
§
§
§
§ 87405(d)(1)
§
22 Jan 2020
22 Jan 2020
Confirmed staff failed to meet a resident's needs by not assisting a resident who had fallen and wanted to return to bed; determined insufficient evidence to confirm or refute that staff were unavailable during the night shift when emergency personnel arrived, leaving the allegation unproven.
17 Dec 2019
17 Dec 2019
Investigated whether a medical appointment scheduled for a resident on 11/20/19 took place; found no conclusive evidence to confirm or deny the occurrence, although documentation confirmed an appointment on 11/22/19. No deficiencies observed during the visit.
11 Dec 2019
11 Dec 2019
Found no evidence of staff failing to take resident to a scheduled medical appointment.
27 Nov 2019
27 Nov 2019
Investigated the death of a resident following an incident involving a wheelchair fire; no health and safety or regulatory deficiencies were identified.
§ 87625(b)(3)
31 Oct 2019
31 Oct 2019
Investigated allegations regarding unmet hygiene needs and residents requiring higher levels of care; determined insufficient evidence to prove these claims.
§ 87507(g)(3)
25 Oct 2019
25 Oct 2019
Reviewed annual visit found facility in compliance with regulations, with clean and well-maintained living spaces, adequate supplies, and proper safety measures in place.
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