View Heights Convalescent Hospital

    12619 Avalon Blvd, Los Angeles, CA, 90061
    4.1 · 15 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff, mixed feelings overall

    I'm grateful for the caring, family-like staff who went above and beyond - courteous, responsive (Kianna even located my son's box) and my son is thriving. I did encounter a rude receptionist and some COVID-era poor customer service, and the facility is near a mental health center, so I have mixed feelings but overall it was a positive experience and I miss everyone there.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.13 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.7
    • Meals

      4.1
    • Amenities

      4.1
    • Value

      4.1

    Location

    Map showing location of View Heights Convalescent Hospital

    About View Heights Convalescent Hospital

    View Heights Convalescent Hospital cares for people who need post-acute care and rehabilitation, and they focus on both short-term and long-term stays in a place with 163 beds, so there's usually plenty of room, and it sits close to a large park with a nice lake nearby, which some people like for fresh air and a quiet view. The facility's skilled nursing staff includes registered nurses, licensed practical nurses, and certified nursing assistants, and they handle medical, nursing, and personal care for folks over 65 and for adults with complex medical needs, with therapies like occupational, physical, respiratory, and speech/language services, and you'll find personal care, nutritional counseling, and recreational therapy as well.

    View Heights offers specialized help for many mental and behavioral health needs, including a Special Treatment Program (STP) certified by the State Department of Mental Health, and as an Institute for Mentally Diseased (IMD), they're able to care for residents with mental illness or a dual diagnosis and accommodate folks with psychiatric needs, developmentally disabled clients, and veterans with behavioral health needs. Their care covers different groups-seniors, adults, adolescents, veterans, active duty military, military families, transitional age young adults, LGBT clients, people with HIV/AIDS, court-referred people, pregnant and postpartum women, and even hearing-impaired clients. The facility offers GERI-PSYCH services and psychosocial rehabilitation, too.

    If you look toward addiction treatment, they handle co-occurring mental and substance use disorders, and there are services for treatment, detox for drugs or alcohol (including opioids, methamphetamines, cocaine, benzodiazepines, and more), medication-assisted treatment (like Suboxone and Methadone), and group support meetings such as AA, NA, and Al-Anon. View Heights takes a cognitive behavior therapy approach, with dialectical behavior therapy, experiential therapy, dual diagnosis care, relapse prevention, and a 12-step facilitation program. People can find aftercare, assertive community treatment, case management, family and group counseling, legal advocacy, mental health and substance abuse screening, and transportation help, plus support for behavioral addictions like gambling and internet use. The hospital also connects residents with resources for suicide prevention, disaster mental health, clinical trials, and community support and advocacy groups.

    You'll see they've made things easier for families with Resident and Family Councils, and their Admission Coordinators help answer questions about insurance, eligibility, and the admission process. They offer services for court-ordered outpatient treatment, urine drug screening, comprehensive mental health assessment, housing services, supported employment, supported housing, and help with social services, plus free and confidential support is available all day, every day. They have assistive devices for those who need them, and therapy and nursing staff focus on helping everyone regain skills and adjust to daily life.

    The facility accepts many payment options, including Medicare, Medicaid, private insurance, military insurance, VA funds, cash or self-payment, state-financed insurance, sliding fee scales, payment assistance, and ATR vouchers. View Heights is an accredited skilled nursing facility but does not offer a Continuing Care Retirement Community (CCRC). The hospital regularly reports quality measures like nurse quality metrics and passes state facility inspections, so there's oversight. There's a mix of inpatient and outpatient programs, including inpatient rehab, short-term residential care, outpatient day treatment, detox, and multi-setting mental health services, along with a halfway house, and they work with both adults and children in some programs. The care team addresses physical, mental, emotional, psychiatric, and spiritual needs, and they emphasize recovery and rehabilitation so patients can return to daily life or move to the right next step.

    People often ask...

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