Pricing ranges from
    $3,604 – 4,324/month

    Truewood by Merrill, Modesto

    3420 Shawnee Dr, Modesto, CA 95350
    • Independent Living
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.43·(164)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.3
    • Meals

      3.7
    • Amenities

      3.8
    • Value

      2.9

    Pros

    • Compassionate and personable staff
    • Clean, well-maintained grounds and common areas
    • Engaging and varied activities program
    • On-site dining with dietary accommodations
    • Welcoming social community and ambassador program
    • Accessible apartment options including cottages and one-/two-bedrooms
    • Pet-friendly accommodations
    • Housekeeping and maintenance services available
    • Helpive onboarding and move-in support
    • Scheduled transportation for outings and appointments
    • Visible safety and infection-control measures (including COVID-era testing and meal delivery)
    • Regular themed and special events
    • Salon and recreational amenities
    • Reasonable value for independent-living level care

    Cons

    • Inconsistent meal-service reliability and food quality
    • Sanitation and pest-control concerns in some units and common areas
    • Variable housekeeping and apartment-turnover standards
    • Accessibility limitations for mobility-impaired residents
    • Elevator reliability and building-maintenance issues
    • Intermittent staffing continuity and high turnover
    • Staff conduct and communication tone
    • Management responsiveness and complaint-resolution gaps
    • Billing transparency and extra-charge disputes
    • Transportation gaps for wheelchair users and limited appointment availability
    • Limited suitability for higher-dependency clinical needs

    Summary of reviews

    Truewood by Merrill, Modesto presents a mixed but discernible profile: many reviewers emphasize warm, attentive staff, a broad activity calendar, and generally well-kept grounds and common areas, while a recurring subset of reviews raises operational and quality-control concerns. The facility appears to function primarily as an independent-living community with additional on-site services such as dining, housekeeping, and scheduled transportation; prospective residents who need higher levels of medical or mobility support should plan to confirm available clinical services and potential need for external caregiving.

    Care and staff: Staffing is frequently cited as a central strength. Numerous comments describe compassionate, personable caregivers, engaged activity directors, and staff who learn residents’ names and assist with transitions. Families and residents often cite helpful onboarding, ambassador programs, and supportive staff during COVID restrictions. At the same time, several reviews describe inconsistent staff continuity, occasional unprofessional conduct or communication tone, and at least one serious allegation that families should probe further. These patterns suggest generally strong frontline culture with pockets of variability in training, supervision, and leadership visibility.

    Dining and housekeeping: Dining is a major theme with polarized feedback. Many residents praise an accomplished chef, dietary accommodations, attractive presentation, and a pleasant dining room experience. Conversely, other accounts describe late or missed meal deliveries, variable food quality, and inconsistency in service. Housekeeping and turnover standards also vary across reports: some reviewers highlight reliable cleaning and well-maintained apartments, while others note missed room cleanings, delayed linen changes, and sanitation or pest-control concerns. Prospective families should confirm current kitchen procedures, meal-delivery protocols, and the unit-cleaning schedule during tours.

    Activities and community life: Activities are frequently described as a strong point. Reviewers note a lively calendar of games, exercise classes, crafts, sing-alongs, outings (malls, restaurants, casinos), performers, and themed events that contribute to resident engagement and social connection. The presence of an ambassador program and regular transportation for outings supports socialization. A few reviewers felt the volume or type of activities was overwhelming or not well matched to individual interests; activity participation assistance for residents who need a companion was also mentioned as a helpful accommodation.

    Facilities and accessibility: The property receives positive marks for landscaping, apartment variety (studios, one- and two-bedrooms, cottages), and pet-friendly policies. Accessible features are present in some units (e.g., accessible showers), but operational accessibility gaps were noted: limited designated accessible parking, no ramp access in one area, transportation vehicles that may not accommodate wheelchairs, and no separate service elevator in some buildings. Elevator reliability and building-maintenance issues appeared intermittently in reviews; confirm current maintenance records and accessibility of transportation and entrances prior to commitment.

    Management, communication, and billing: Management impressions are mixed. Several reviewers praise professional, responsive leadership and a well-run community; others report slow complaint resolution, perceived focus on billing, and disputes over deposits or extra charges. These recurring themes indicate that clarity around pricing, included services, and escalation channels will be important to confirm during the decision process.

    Notable patterns and recommendations: Overall, Truewood by Merrill, Modesto tends to rate strongly on social engagement, staff kindness, and hospitality-related services for independent residents. Key areas to evaluate in person are meal-service consistency, unit cleanliness and pest-control measures, accessibility accommodations for mobility-impaired residents, elevator and transportation reliability, and written billing/fee policies. Families should ask management for documentation on staffing ratios, maintenance schedules, pest-control protocols, transportation vehicle accessibility, and examples of how complaints are tracked and resolved. For prospective residents with higher medical or mobility needs, obtain clarity on clinical capabilities and whether external caregiving must be arranged.

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    Location

    Truewood by Merrill, Modesto is located at 3420 Shawnee Dr, Modesto, CA, 95350.

    About Truewood by Merrill, Modesto

    Truewood by Merrill, Modesto sits on Shawnee Drive and it's a senior living community that's been family-owned and operated since 1989, with a history in the area dating back to the 1890s, so you get a sense there's a good long foundation here. The buildings stand tall with stately Spanish-style exteriors and a covered porte-cochère at the entrance, making the place feel welcoming and comfortable. Residents can pick from studio, one-bedroom, and two-bedroom apartment homes, including cottages and several layouts-some even have patios and kitchenettes, and the apartments are roomy, well-lit with big windows, wood-style floors, and walk-in showers, so seniors can settle in and feel at home.

    The community's got landscaped grounds and secure courtyards where folks with memory care needs can walk freely and safely, while others who are more independent enjoy easy access to shopping, dining, arts, and museums nearby. There's always someone on hand because 24-hour care gets provided, and staff take a hands-on approach, getting to know everyone's personal needs, so care for things like medication reminders, personal assistance, and memory care for folks with Alzheimer's or dementia is pretty well covered. You'll find nurses and personal care assistants for more help, and there's companion care, occupational therapy, physical therapy, hospice care, pharmacy service, and in-home health care, plus a skilled nursing facility under the Merrill name right on site for those times when a high level of health care's needed.

    All the chores like housekeeping, laundry, and yard work come with the place, and people can join in fitness classes, book clubs, arts and crafts, games of pool, happy hours, movie nights in the comfy theater, and all sorts of activities and outings arranged by the staff. There's a library for reading, a beauty salon for haircuts, a media room with leather recliners, and several activity and dining spaces set up for social gatherings or family visits, and pets are welcome too, so you don't have to leave them behind. Meals get served in spacious dining areas with round tables, and the kitchens are set so residents can cook, whether it's a full kitchen or a kitchenette, especially nice for the folks who are more independent.

    Truewood by Merrill, Modesto offers all types of living and care, including independent living, assisted living, memory care, skilled nursing, continuing care retirement community, adult day care, and home health services, so seniors can move in and stay as care needs change over the years without having to leave the community they know. The buildings are accessible, there's plenty of parking for residents and families, there's an elevator, and the place focuses on comfort, security, and affordability, with an entry fee of $1,500 and different floor plans for every need. Whether someone wants an active social life, extra medical help, or a safe, calm environment, this community's been designed for seniors to make friends, try new things, and get support as they need it.

    About Merrill Gardens

    Truewood by Merrill, Modesto is managed by Merrill Gardens.

    Founded in 1993 with a single community in Seattle, Merrill Gardens has grown into one of the nation's most respected senior living providers, operating 65 communities across 17 states. As a fifth-generation family-owned company with roots extending back to the 1890s, Merrill Gardens is headquartered in Seattle, Washington, and maintains the values of integrity, compassion, and excellence that have defined the Merrill family for generations. The company has expanded strategically through both organic growth and selective acquisitions, recently adding five new communities in 2024 including locations in South Carolina, Missouri, and Oregon, while maintaining its commitment to quality over quantity in expansion decisions.

    Merrill Gardens offers a comprehensive continuum of senior living services including independent living, assisted living, and specialized memory care programs. Their innovative Anytime Dining program provides restaurant-style meals seven days a week, while their assisted living services include personalized care plans covering bathing, dressing, medication management, and safety checks. The company's memory care communities utilize a Montessori approach designed specifically for residents with Alzheimer's and dementia, creating environments that promote independence and well-being. Through their Inspire Connection program, Merrill Gardens focuses on connection and community, ensuring residents can engage in meaningful activities that bring a sense of belonging and purpose to their daily lives.

    The company's philosophy centers on their "Yes You Can" mentality, believing that life should be defined by possibilities rather than limitations. Merrill Gardens emphasizes person-centered care that celebrates each resident as a whole person, honoring their individuality and supporting their ability to make their own decisions. As innovators in the industry, they invest in technology and data-driven operations to enhance resident care while maintaining the personal touch that comes from their family-owned heritage. Their approach focuses on treating residents like family, with staff who are passionate about senior care rather than simply collecting a paycheck, creating environments where residents can live their fullest lives.

    Merrill Gardens has earned significant recognition for their excellence, including being ranked #6 in the nation by Fortune Magazine as a Best Workplace in Aging Services and receiving Great Place to Work certification for three consecutive years. The company has been honored as Family Business of the Year by both the Puget Sound Business Journal and Seattle Business Magazine, recognizing their longevity, community commitment, and long-term vision. With over 2,500 reviews averaging 4.4 out of 5 stars, multiple communities have received Best of Senior Living Awards, demonstrating their consistent delivery of high-quality care and services. Their commitment to innovation and excellence has established Merrill Gardens as a leader in the senior living industry, with a satisfaction guarantee that reflects their confidence in providing exceptional lifestyle experiences for seniors and their families.

    People often ask...

    Truewood by Merrill, Modesto offers competitive pricing, with rates starting at a cost of $3,604 per month.

    Truewood by Merrill, Modesto offers independent living and assisted living.

    There are 69 photos of Truewood by Merrill, Modesto on Mirador.

    The full address for this community is 3420 Shawnee Dr, Modesto, CA 95350.

    No, Truewood by Merrill, Modesto does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Truewood by Merrill, Modesto. The information above has not been verified or approved by the owner or operator. For exact information, please contact Truewood by Merrill, Modesto directly. There is no cost for this service. We are compensated by the community you select.

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