I toured Marbella Oroville for my mom and was very impressed - the staff (Blaine in Admissions stands out) were unbelievably friendly, responsive, and went above and beyond to make move-in smooth. The community is bright, warm and spotlessly clean (their memory care was the cleanest I've seen), with good food, engaging activities, and attentive, caring staff. I'm very pleased and would recommend it to families seeking a welcoming, well-organized place.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Respite program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Pet friendly
Religious/meditation center
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.21·(39)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.3
Meals
4.4
Amenities
3.4
Value
2.7
Pros
Attentive 24/7 staff
Friendly, compassionate caregiving team
Open and responsive family–staff communication
Knowledgeable, helpful admissions coordination
Appealing dining options and flexible meal service
Engaging activities and off‑site outings
Well‑maintained common areas and amenities
Memory‑care unit with specialized programming
Smooth, organized move‑in process
Coordination with hospice and clinical partners
Cons
Inconsistent cleanliness and sanitation in some rooms and common areas
Staffing shortages and heavy staff workload
Personal‑care and incontinence handling
Activity‑program inconsistencies and recent reductions
Small apartment layouts and limited private living space
Lack of in‑unit laundry and full kitchens
Higher pricing with additional surcharges
Older facility sections and periodic maintenance gaps
Reliance on non‑licensed caregiving staff in some roles
Limited outdoor and recreational space
Summary of reviews
Marbella Oroville elicits a mix of strong praise and operational concerns. Many families and visitors describe a warm, welcoming atmosphere supported by an engaged admissions team and caregiving staff; the move‑in process and communications are frequently cited as well organized and responsive. The facility offers a range of amenities—large dining spaces, activity rooms, salon and exercise areas, courtyards, and off‑site outings—which many find appealing. Dining is commonly viewed as a strength, with flexible meal service and generally favorable menus, and the community is noted for active engagement with residents through arts, crafts, music and occasional side trips.
Care and staffing are an area of divergence. Numerous reviews praise individual caregivers as attentive, compassionate and available around the clock, and families appreciate coordination with hospice and clinical partners. At the same time, recurring operational concerns include staffing shortages and heavy workloads that reviewers link to slower responsiveness and inconsistent personal‑care routines. Several accounts raise sanitation concerns in both resident rooms and some common areas and indicate issues with housekeeping consistency and maintenance of carpets and linens. There are also specific incontinence‑care and grooming concerns described in ways that suggest gaps in routine personal‑care practices rather than isolated administrative matters.
Activities and programming are another mixed area. The community offers a variety of scheduled activities, outings and entertainment that residents and families value, but some reviewers report periods when the activity schedule was scaled back or not delivered as expected. Prospective residents should confirm current programming frequency and typical participation levels during a tour.
Facility features are reported positively for common spaces, but living units are described as compact. Apartments tend to be small, often lacking full kitchens and in‑unit laundry; some units feel dated compared with refreshed common areas. Outdoor space is limited and there are fees for certain pet arrangements. Price and fee structure also attract attention: some families consider the cost reasonable for services received, while others express concern about rate increases, extra‑care charges and overall value relative to costs.
Memory‑care services are presented in both favorable and cautionary terms. Several reviewers praised the memory‑care wing and its programming, while others noted confusion about the separation between memory care and assisted living or raised concerns about supervision and staff conduct in that area. Management is frequently described as approachable and communicative, and a specific admissions coordinator received regular praise for being responsive and helpful.
Overall, Marbella Oroville appears to offer strong relational strengths—compassionate staff, good communication, organized admissions, and appealing communal amenities—but also shows operational weaknesses that deserve attention: cleaning and sanitation consistency, staffing levels and workload, activity programming reliability, and unit‑level physical limitations. Families touring the community should observe housekeeping standards, ask detailed questions about staffing ratios and turnover, review the current activity calendar, clarify all fees and surcharges, and inspect specific apartment units to ensure the space and maintenance level meet their expectations.
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Location
Marbella Oroville is located at 400 Executive Pkwy, Oroville, CA, 95966.
About Marbella Oroville
Marbella Oroville sits in the foothills and gives you scenic views of Sutter Buttes and Table Mountain, so you're close to parks, museums, and old landmarks, and the whole place has a calm, Old West charm about it, with courtyards, patios for sunshine, and garden paths for walking. This senior community helps people stay independent with support available when needed, offering assisted living services like help with bathing, dressing, grooming, toileting, moving around, and managing medicine, and they've got trained caregivers in the Expressions Memory Care program to look after people with Alzheimer's or other dementias, keeping them safe and comfortable with routines that make sense. Residents get personalized care plans, and staff stick to values like respect, compassion, and trust, so there's a gentle, supportive feeling most of the time. For health, there are group classes and fitness choices like yoga, stretching, balance exercises, swimming, as well as the Personal Exercise Program, which focuses on low-impact movement for flexibility and circulation, and they keep up regular walking groups and light strength training, too. People here take up activities if they want-games, arts and crafts in a dedicated room, music sessions, group outings, gardening, book clubs, movies, and social events, thanks to programs like Vibrant Life®, all set up to make things a bit more interesting each day. Chef-prepared meals are served in the dining room with the Elevate® dining program, so meals are planned out with care and always ready, and there's a kitchenette for those who like making their own snacks. Housekeeping comes with vacuuming, dusting, laundry, and changing the linens, so things stay tidy, and options like private housekeeping are there for those who want extra help. The library, lounge, entertainment areas, and salon give you places to gather or relax, and pet-friendly apartment homes come in studio and one-bedroom layouts with features like walk-in showers and patios. The community offers transportation to local attractions and for errands, and there's a concierge service if you need help with setting things up. For those who like to worship or need therapy, there are on-site religious services and rehab therapies, and pet accommodations are welcome. Marbella Oroville is licensed under number 045000603, offers respite care for short stays, and tries to keep everyone connected to family, friends, and the wider community through programs, transportation, and resources like a senior living library and onsite gallery. The place has a steady, homelike pace, with staff helping just enough so residents can keep as much independence as possible while enjoying the safety, structure, and supportive company they've come to expect.
Integral Senior Living (ISL), founded in 2002 and headquartered in Carlsbad, California, has emerged as a leading third-party management company specializing in senior independent living, assisted living, memory care, and new development properties. Managing 58 communities across 15 states including California, Oregon, Washington, Arizona, Utah, Idaho, Colorado, Texas, Oklahoma, Illinois, Tennessee, Alabama, Michigan, Missouri, and Florida, ISL ranks as the 20th largest senior living provider in the United States with annual revenues reaching $750 million.
In 2023, ISL entered a transformative partnership with Discovery Senior Living through an investment by Lee Equity Partners and Coastwood Senior Housing Partners, creating the nation's fifth-largest senior housing operator. This strategic alliance positioned ISL as Discovery's largest vertically integrated senior living operator, managing over 113 communities within the Discovery family of companies. Together, Discovery Senior Living has become the largest privately held operator in the U.S., with a portfolio of nearly 35,000 units across 350 communities in almost 40 states, supported by more than 17,000 employees.
ISL's care philosophy centers on fostering dignity and respect for residents while promoting their independence and individuality. Their person-centric approach is exemplified in programs like Generations Memory Care, where individuals are viewed as whole persons first rather than being defined by their conditions. The company delivers meaningful and vibrant life experiences through exceptional amenities, award-winning programs, chef-prepared meals, and expert care. This commitment extends to creating fulfilling work environments for associates, recognizing that employee satisfaction directly impacts resident care quality.
The company's excellence has earned significant recognition, including 19 communities being named among the Best Senior Living Communities for 2024. Under the leadership of President and CEO Collette Gray, who received the 2025 McKnight's Senior Living Women of Distinction Lifetime Achievement Award and was inducted into the McKnight's Women of Distinction Hall of Honor in 2023, ISL has maintained its position as an industry leader. The partnership with Discovery has proven transformative for operations, enhancing support services, improving employee retention through enhanced benefits, and allowing both companies to leverage best practices while maintaining their unique cultures and programs.
People often ask...
Marbella Oroville offers competitive pricing, with rates starting at a cost of $6,177 per month.
Marbella Oroville offers independent living, assisted living, and memory care.
There are 33 photos of Marbella Oroville on Mirador.
Yes, Marbella Oroville allows residents to age in place and adjust their level of care as needed.
The full address for this community is 400 Executive Pkwy, Oroville, CA 95966.
No, Marbella Oroville does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
045000603
Status
Licensed
Facility type
Residential Care Elderly
Capacity
88 residents
Licensee
OROVILLE ASST LIVING LLC; INTEGRAL SENIOR LIV MGMT
Investigated an incident involving a resident's head injury and hospice placement. Found no deficiencies.
27 May 2026Inspection
27 May 2026Inspection
Observed no deficiencies during a required annual licensing visit. Safety and care standards appeared to be in compliance.
13 Apr 2026Inspection
13 Apr 2026Inspection
Observed overall good condition with some common-area wall painting and carpet replacement needs during a pre-licensing review for a change of ownership.
02 Apr 2026Complaint
02 Apr 2026Complaint
Observed cockroaches in a resident room and cockroach traps in a resident room and an office during a site visit; pest issues persisted despite weekly pest control.
Type B87303(a)
02 Apr 2026Inspection
02 Apr 2026Inspection
Investigated the incident involving a resident who experienced a GI bleed. Discharge records showed home health would provide rectal stimulation with a suppository as needed, and the resident died after hospital admission.
11 Mar 2026Inspection
11 Mar 2026Inspection
Investigated an incident report and the related death report; further information was requested and additional investigation was needed.
12 Feb 2026Inspection
12 Feb 2026Inspection
Investigated an incident involving a resident who developed a GI bleed, was transported to the hospital, and died after admission.
25 Nov 2025Inspection
25 Nov 2025Inspection
Identified that the telephone outage was restored and the main line was answering calls. No deficiencies were found.
25 Nov 2025Inspection
25 Nov 2025Inspection
Observed internet service restored, carpets cleaned and maintained, garden fencing repaired, and a large pine tree removed; no deficiencies were issued during this visit.
28 Oct 2025Complaint
28 Oct 2025Complaint
Investigated complaints about access to resident records, medication management, and odor; observed wifi issues with temporary routers and authorized hotspot use, and carpeting staining in common areas, but found no evidence to support the allegations.
28 Oct 2025Inspection
28 Oct 2025Inspection
Observed progress addressing prior physical plant issues, including installation of new internet service, ongoing carpet cleaning, and fence repairs; no deficiencies were issued.
25 Sept 2025Inspection
25 Sept 2025Inspection
Observed status after a prior citation, with wifi nonfunctional, carpets being cleaned, and fence repairs underway with bids being obtained.
11 Sept 2025Inspection
11 Sept 2025Inspection
Investigated an allegation that several falls occurred over the past eight weeks and discussed fall prevention measures; no deficiencies were issued.
11 Sept 2025Inspection
11 Sept 2025Inspection
Identified an incident where a resident fell, resulting in a proximal femur fracture and hospitalization; EMS responders transported for treatment; no deficiencies were cited.
04 Sept 2025Inspection
04 Sept 2025Inspection
Investigated an incident involving a resident who had a manic episode, urinated in a cup and drank it, leading to EMS transport and hospitalization for observation and mental health treatment. No deficiencies were cited.
28 Aug 2025Complaint
28 Aug 2025Complaint
Identified internet service disruption during a vendor transition, disrepair of the memory care garden fence, and stained carpets in the memory care unit and adjacent living areas.
Type B87303(a)
13 Mar 2025Inspection
13 Mar 2025Inspection
Found laundry detergent accessible to residents in two laundry rooms and expired or missing first aid training in several staff files, affecting CPR/first aid coverage.
Type B87309(a)
Type B1569.618(c)(3)
13 Mar 2025Inspection
13 Mar 2025Inspection
Observed a resident fall in their room while attempting to open blinds, resulting in a left hip fracture and hospital admission for rehabilitation. Staffing was sufficient at the time, and no deficiencies were cited.
06 Feb 2025Inspection
06 Feb 2025Inspection
Investigated a resident's death after hospitalization for peritonitis and kidney failure following stomach pain; EMS transported them and they passed away in hospital; no deficiencies were cited.
06 Feb 2025Inspection
06 Feb 2025Inspection
Observed a resident on the floor with pain after 8:00 PM rounds, was transported to the hospital and later admitted for rehabilitation. Staff followed fall protocols, and the resident remained in skilled nursing care; no deficiencies were cited.
28 Jan 2025Complaint
28 Jan 2025Complaint
Identified that proper Resident Council protocols were not followed, including failure to respond in writing to resident concerns within 14 days.
Type BHSC1569.157(c)
Type BCCR87219(c)
03 Dec 2024Inspection
03 Dec 2024Inspection
Identified an incident where staff reportedly repositioned a resident in a wheelchair, causing skin injury that was diagnosed as an abscess and treated with antibiotics; the resident fully recovered.
24 Sept 2024Complaint
24 Sept 2024Complaint
Investigated a complaint alleging staff did not dispense medications as prescribed. The review found medications were dispensed according to the prescriptions.
11 Sept 2024Complaint
11 Sept 2024Complaint
Identified a resident elopement from the memory care unit due to inadequate staff supervision, with staff unaware of the leaving until the resident was located after a 911 call near a hospital.
Type ACCR87705(a)(c)(4)
03 Sept 2024Complaint
03 Sept 2024Complaint
Investigated allegations that residents were not provided comfortable accommodations and that food service was inadequate; both claims were found unfounded.
21 Aug 2024Inspection
21 Aug 2024Inspection
Identified that a resident left the secured memory care garden through the gate and walked into a neighboring hospital lobby; staff later escorted the resident back.
15 Aug 2024Complaint
15 Aug 2024Complaint
Investigated a complaint that staff violated a resident's personal rights; the evidence did not support the allegation.
15 Aug 2024Complaint
15 Aug 2024Complaint
Investigated a complaint that staff did not provide timely medical attention to a resident after a fall and head wound; records showed the resident was evaluated at the ER and returned the same day.
07 Aug 2024Complaint
07 Aug 2024Complaint
Investigated the allegation that staff mismanaged a resident's medication. Records showed missed doses and no documented attempts to obtain refills.
Type A87465(a)(4)
31 Jul 2024Inspection
31 Jul 2024Inspection
Identified that residents were charged a $125 monthly energy surcharge for June–August 2024, a lump-sum increase not allowed under regulatory rules requiring monthly amortization with advance notice.
Type B1569.655(b)
31 Jul 2024Complaint
31 Jul 2024Complaint
Investigated a complaint about medication handling and family notification; findings did not support these allegations.
23 Jul 2024Complaint
23 Jul 2024Complaint
Identified two specific allegations—lack of care and supervision and forgery/alteration of a document—and found them unsubstantiated.
02 Jul 2024Inspection
02 Jul 2024Inspection
Observed carpeted areas largely clean, with some rooms needing deep or spot cleaning.
28 Jun 2024Complaint
28 Jun 2024Complaint
Investigated allegation that the air conditioning was broken and temperatures were too hot for residents. Observed temperatures within regulation and no deficiencies cited.
18 Jun 2024Complaint
18 Jun 2024Complaint
Identified that confidential resident records were left unsecured in a common area and that a staff member financially abused a resident.
Type B87506(c)(1)
18 Jun 2024Complaint
18 Jun 2024Complaint
Identified insufficient staffing during night and weekend shifts leading to delays in resident care and showers not performed as scheduled; documented poor ADL charting and evidence of financial exploitation of a resident.
Type B87411(a)
Type B1569.2(c)
29 May 2024Complaint
29 May 2024Complaint
Investigated two complaints: dirty carpets in the memory care area and concerns about supervision and toilet paper; the carpets were dirty, but there wasn’t enough evidence to prove the supervision lapse or toilet paper shortages.
Type B87303(a)
29 May 2024Complaint
29 May 2024Complaint
Investigated a complaint about a locked exterior gate in the memory care area without a waiver. Also reviewed a claim that staff failed to comply with company reporting policies.
Type A87209(a)
20 May 2024Inspection
20 May 2024Inspection
Identified a high volume of complaints and a pattern of repeat allegations, and discussed resident and family communication.
16 May 2024Complaint
16 May 2024Complaint
Investigated a complaint alleging staffing concerns, delayed call-light responses, toileting and bathing issues, and charting problems; evidence did not support these claims.
16 May 2024Inspection
16 May 2024Inspection
Identified a schedule of recreational activities and ongoing recruitment for an activities director; no health, safety, or personal rights violations were observed.
09 May 2024Inspection
09 May 2024Inspection
Found that marketing language claiming a deficiency-free rating was misleading; licensing staff explained that no agency awards such ratings and that results are released annually after evaluations.
09 May 2024Complaint
09 May 2024Complaint
Found no evidence supporting the allegation that staff did not treat residents with dignity or respect.
09 May 2024Complaint
09 May 2024Complaint
Investigated an allegation that staff confined residents to their rooms during a Covid outbreak and found the allegation unfounded.
23 Apr 2024Complaint
23 Apr 2024Complaint
Observed a lapse in infection control during medication administration when a staff member petted and fed a cat before giving medications and did not perform hand hygiene or wear gloves.
Type A87470(a)(1)(B)(3)
23 Apr 2024Complaint
23 Apr 2024Complaint
Investigated allegation that staff retaliated against residents for making complaints and found no evidence of retaliation.
23 Apr 2024Complaint
23 Apr 2024Complaint
Found that the administrator discussed care with the resident's power of attorney and did not issue a formal eviction letter; interviews indicated the resident's hygiene needs were being met.
15 Apr 2024Complaint
15 Apr 2024Complaint
Investigated the allegation that cameras in residents' private rooms were not allowed. Found that the current admission agreement lacked a clearly stated camera policy and that consent processes for cameras in private spaces were not in place.
Type B1569.269(a)(5)
Type B87468
07 Mar 2024Complaint
07 Mar 2024Complaint
Identified that a resident who was arrested could not return after release and was not given a 30-day eviction notice.
Type B87224(a)
24 Jan 2024Inspection
24 Jan 2024Inspection
Identified that a resident inappropriately touched a staff member in the activity room; police were called and the resident was arrested for a misdemeanor.
24 Jan 2024Complaint
24 Jan 2024Complaint
Investigated concerns that a resident requiring higher care, toileting assistance, and catheter care was not adequately met; investigators found insufficient evidence to support the allegations.
19 Dec 2023Complaint
19 Dec 2023Complaint
Found all four allegations unsubstantiated.
06 Dec 2023Complaint
06 Dec 2023Complaint
Investigated a complaint about resident care and facility conditions; found inconsistent documentation of showers, hygiene, and clothing changes, while staffing was generally adequate.
06 Dec 2023Complaint
06 Dec 2023Complaint
Investigated two allegations: falls due to lack of supervision and unmet hygiene needs for residents. Both were unsubstantiated after review of staffing and records.
28 Nov 2023Complaint
28 Nov 2023Complaint
Identified that staff were not aware when a resident eloped from the memory care unit, and the resident remained outside for about 1.5 hours before being returned.
Type A87705(a)(c)(4)
08 Nov 2023Inspection
08 Nov 2023Inspection
Observed a keyed padlock on the memory care garden gate and a chime to alert when opened; no deficiencies were cited.
01 Nov 2023Inspection
01 Nov 2023Inspection
Identified that an unsecured memory care gate allowed a resident to elope and be returned by law enforcement; no injuries were reported.
Type A87705(j)
28 Sept 2023Inspection
28 Sept 2023Inspection
Investigated a case where a resident ingested an online-sourced supplement not listed in the medication record, leading to hospitalization and subsequent behavioral health treatment.
19 Sept 2023Inspection
19 Sept 2023Inspection
Investigated an incident in which a resident was found standing naked and slurring after reportedly taking medication from a friend. Emergency services were called and the resident was hospitalized for evaluation.
07 Sept 2023Complaint
07 Sept 2023Complaint
Found that the allegations about admission paperwork, medical assessment, and meal variety were unfounded.
07 Sept 2023Complaint
07 Sept 2023Complaint
Investigated a complaint about medication management and record-keeping; the findings showed medications were dispensed as prescribed and proper documentation and disposal processes were followed.
07 Sept 2023Complaint
07 Sept 2023Complaint
Investigated allegation of insufficient staffing endangering residents' safety. Findings were unsubstantiated.
30 Jun 2023Complaint
30 Jun 2023Complaint
Identified that a resident did not receive prescribed pain medication for about a week. Investigated several other care concerns including notification of changes in condition, incident reporting, being left in soiled linens, and safeguarding personal belongings.
Type B87465(c)(2)
01 May 2023Complaint
01 May 2023Complaint
Found problems with medication administration and with notifying a resident's family about the incident.
Type A87464(d)
Type A87468.1(8)
01 May 2023Inspection
01 May 2023Inspection
Observed no deficiencies during the visit.
15 Sept 2022Inspection
15 Sept 2022Inspection
Identified a deficiency where a staff member lacked a current First Aid Certificate.
Type B87411(c)(1)
22 Jul 2021Complaint
22 Jul 2021Complaint
Investigated a complaint that staff threw a glass of water at a resident.
Type A87468.2(a)(8)
01 Jul 2021Inspection
01 Jul 2021Inspection
Investigated an incident in which a staff member pulled a resident from bed against the resident's wishes; police responded and the staff member was terminated.
Type A87468.2(a)(8)
16 Jun 2021Inspection
16 Jun 2021Inspection
Observed infection control measures were in place at the site, and no deficiencies were cited.
08 Feb 2021Complaint
08 Feb 2021Complaint
Found that the allegation that residents missed their follow-up physician’s appointments in October 2020 did not have enough evidence. Interveiws indicated the responsibility for follow-up appointments rested mainly with the Health Services Director, and the former director was no longer employed.
29 Dec 2020Complaint
29 Dec 2020Complaint
Found that the allegation about a resident’s transfer causing skin injuries was unsubstantiated. Identified that the allegations that staff did not meet residents’ needs, that there was a marijuana smell, and that a staff member filed a false incident report were also unsubstantiated.
16 Nov 2020Complaint
16 Nov 2020Complaint
Found insufficient evidence to prove the allegation that when a resident passed away medications were not properly stored or locked and that resident medications were left in the health services director’s office accessible to others.
09 Jan 2020Inspection
09 Jan 2020Inspection
Confirmed no deficiencies found during the visit.
22 Oct 2019Inspection
22 Oct 2019Inspection
Incident involving a fall and hospitalization of a resident was reported but no hazards were found during the inspection.
04 Oct 2019Inspection
04 Oct 2019Inspection
Reviewed incident reports involving resident falls and hospitalizations, finding that the facility responded appropriately and followed emergency procedures in both situations.
03 Oct 2019Inspection
03 Oct 2019Inspection
Reviewed fall incident involving a resident who sustained a head injury, with staff responding promptly to provide first aid and arrange for medical attention. No deficiencies observed.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Marbella Oroville. The information above has not been verified or approved by the owner or operator. For exact information, please contact Marbella Oroville directly. There is no cost for this service. We are compensated by the community you select.
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