Pricing ranges from
    $5,463 – 7,101/month
    AnonymousCurrent/former resident
    2.0

    Friendly staff, sunny apartment, cramped

    I liked the amazing, helpful staff and friendly residents, and my private, freshly decorated apartment with lots of natural light felt bright and comfortable. The well-maintained exterior, many nicely decorated communal areas, easy layout, and active programs (yoga, aerobics, outdoor time) make it easy to stay mobile; dining is restaurant-style with diet options and healthy snacks but the meals still need improvement. Despite the positives, the place can feel a bit confined, so I wouldn't recommend it.

    Pricing

    $5,463+/moSemi-privateAssisted Living
    $6,555+/mo1 BedroomAssisted Living
    $7,101+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.43 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.5
    • Meals

      3.5
    • Amenities

      3.0
    • Value

      3.4

    Pros

    • Well-maintained exterior and grounds
    • Fresh, bright interior
    • Many nicely decorated communal areas
    • Easy to navigate layout
    • Regular fitness classes (yoga, aerobics)
    • Outdoor activities in mild weather
    • Restaurant-style dining
    • Diet options and healthy snacks available
    • Nearby cultural events
    • Staff accommodating different ambulation levels
    • Residents receive needed care
    • Private apartments with natural light and fresh decor
    • Residents able to roam freely
    • Friendly/respectful resident community
    • Highly praised, helpful staff

    Cons

    • Meals need improvement
    • Some reviewers described the facility as confining
    • At least one reviewer did not recommend the facility
    • Beds described as only acceptable

    Summary review

    Overall sentiment across the reviews is largely positive with consistent praise for the physical environment and the staff, though there are noteworthy criticisms that prospective residents should consider. Multiple reviewers emphasize that Bella Vista is tidy and well cared for: the exterior and grounds are clean and well-maintained, and the interior feels fresh and bright. Common areas are described as nicely decorated, and the floor plan is easy to navigate. Private apartments are singled out for having natural light and fresh decor, contributing to an overall pleasant living environment.

    Staff and care quality are strong themes. Reviewers repeatedly describe staff as amazing, helpful, and accommodating. The team is noted for tailoring support to different ambulation levels and for ensuring residents receive needed care. This suggests reliable day-to-day assistance and a staff culture oriented toward resident needs. Residents and visitors also commented that people in the community were nice, reinforcing a positive social atmosphere.

    Activities and lifestyle offerings are another clear strength. Bella Vista supports physical activity with structured fitness options such as yoga and aerobics and provides opportunities for outdoor activity when weather permits. The presence of many communal areas, the ability for residents to roam freely, and proximity to cultural events indicate a lifestyle that can be socially and physically engaging for active residents.

    Dining receives mixed feedback. On the positive side, the facility offers restaurant-style dining, multiple diet options, and healthy snacks—features that suggest variety and attention to nutrition. However, several reviewers explicitly noted that meals need improvement. This inconsistency between the formal dining setup and perceived quality of food is a notable point for prospective residents to investigate further, for example by sampling a meal during a visit.

    There are a few negative patterns that temper the generally favorable impressions. A subset of reviewers described the facility as confining, and at least one reviewer explicitly stated they would not recommend the facility. These comments point to possible mismatches between resident expectations and the facility’s routines or restrictions; what feels comfortable and open to some residents may feel limiting to others. Additional smaller concerns include furniture comfort—beds were characterized as merely acceptable—which could matter for long-term comfort.

    In summary, Bella Vista appears to deliver a strong combination of physical maintenance, attractive living spaces, active programming, and attentive staff, which together create a supportive and pleasant environment for many residents. The most significant weaknesses in the reviews are around meal quality and occasional perceptions of the facility feeling confining. Prospective residents should tour the facility, meet staff, observe activities, and sample dining options to confirm fit. They should also ask specific questions about daily routines, levels of resident independence, and bedding/furniture options to address the specific concerns raised in these reviews.

    Location

    Map showing location of Bella Vista

    About Bella Vista

    Bella Vista, a senior living community in the North Central neighborhood of Pasadena, CA, opened in 1984 and is family owned and operated, offering both assisted living and memory care services for up to 72 residents under California License #197608297. The facility's cared for plenty of people over the years, and it shows with a supportive environment that helps each resident stay as independent as possible while getting help with daily needs like bathing, dressing, transfers, and medication management. There's 24-hour trained staff and nursing supervision for 12-16 hours each day, along with an emergency call system in every room and a delayed egress system so everyone stays safe, especially those who may wander. People with mobility challenges find wheelchair access and transfer help, and the staff also gives non-ambulatory and incontinence care, diabetic support, and home care by aides who help with non-medical needs and companionship.

    Residents get three nutritious meals a day plus morning, afternoon, and evening snacks, made by a professional chef with meal options for those with allergies or diabetes, and you can eat restaurant-style or with all-day dining in the main dining room. Laundry, dry cleaning, housekeeping, and linen services come included, and rooms are furnished with kitchenettes, private bathrooms, air conditioning, cable TV, telephones, and Wi-Fi, so folks feel at home. Bella Vista's community spaces include a library, movie room, arts and activity rooms, a business room, music programs, a fitness room, a wellness and spa room, a game room, outdoor walking paths, a courtyard, and gardens where you can spend quiet time or socialize.

    Transportation is set up for medical appointments, errands, or group field trips, and there's always a daily calendar of activities, from community-sponsored or resident-led events to arts, exercises, devotional activities, offsite gatherings, and wellness programs meant to engage everyone physically and mentally. Residents have access to top hospitals and hospice care if it's ever needed and a respite program for short-term stays. Bella Vista offers independent, assisted, and memory care settings, as well as nursing and continuing care options for those living in one place as needs change. There's also support for developmental disabilities and a collection of resources for assistive devices, care guides, and even tools for managing personal health records.

    Protections against housing and employment discrimination are in place, with rights for people regardless of income, gender identity, or orientation. The facility does its best to help folks apply for financial assistance, including the Assisted Living Waiver (ALW) program. With English-speaking staff on hand at all hours, Bella Vista provides a steady environment with structure and support, aiming to keep each person's dignity and comfort at the center, letting people age with dignity in a familiar community.

    People often ask...

    State of California Inspection Reports

    27

    Inspections

    5

    Type A Citations

    10

    Type B Citations

    5

    Years of reports

    30 Jun 2025
    Identified 34 residents and 20 staff; safety measures included secured cleaning supplies, operable smoke and carbon monoxide alarms, and unobstructed exits. Noted two staff with expired First Aid/CPR training and an administrator certificate that had expired with renewal submitted.
    • § 87411(c)(1)
    • § 9058
    16 Jun 2025
    Observed proper infection control practices and PPE use with no deficiencies found. Limited by time, several other domains remained incomplete.
    • § 9058
    15 Jan 2025
    Confirmed that 16 residents were repopulated to the Pasadena site on 01/12/2025, with one resident still with family and expected to return soon. The move from a sister site brought 16 more residents; health checks found no concerns, tap water was not used, and water safety measures were in place; there were adequate beds, supplies, and staffing, and fire and ombudsman visits occurred; masks and COVID testing kits were requested.
    23 Dec 2024
    Identified an anonymous 12/16/2024 allegation that a resident hoarded items, resulting in a roach infestation; a tour found dead roaches in the resident’s room. Reported by the administrator that hoarding concerns were conveyed to the Regional Center on 12/12/2024 and pest control was scheduled, with spraying conducted on 12/14/2024.
    10 Dec 2024
    Investigated the allegation that staff handled residents roughly. Found insufficient evidence to prove or disprove the claim, with interviews indicating no staff misconduct and the incident described as an accidental bump during a behavior episode.
    09 May 2024
    Identified deficiencies, including hot water temperatures outside the 105–120 degrees Fahrenheit range in several rooms, presence of insects, and a broken washing machine. Also noted a dripping hot-water faucet, a bathroom without a window covering, a bed rail used without a physician's order, cameras without audio in hallways and common areas, while infection-control measures and plans were in place.
    09 May 2024
    Identified deficiencies in infection control practices, physical plant safety, and resident care were noted during the unannounced visit.
    • § 87608(a)(3)
    • § 87303(e)(2)
    • § 87303(f)(1)
    • § 87303(g)(1)
    • § 1569.695(f)(1)
    21 Jul 2023
    Found no deficiencies; life-safety systems, medications, kitchen operations, and resident living spaces were clean, properly maintained, and compliant, with detectors and alarms operable. Administrator certification renewal remained pending, with the application received on 1/18/23 and related documents on file.
    21 Jul 2023
    Inspection found no deficiencies at the facility and all requirements were met during the visit.
    01 Jun 2023
    Found that a staff member interacted with a resident in an inappropriate manner by making an inappropriate hand gesture toward the resident, which made the resident uncomfortable. Interviews with residents and staff supported the allegation of inappropriate and disrespectful interactions.
    01 Jun 2023
    Confirmed inappropriate behavior towards residents by staff members, resulting in deficiencies being cited.
    • § 87468.1
    05 May 2023
    Found not enough evidence to prove the allegations that residents did not receive adequate showers, were not adequately fed, or that their rooms were not cleaned.
    05 May 2023
    Confirmed allegations of inadequate showers, feeding, and room cleanliness were unsubstantiated after interviews and observations were conducted.
    28 Apr 2023
    Found no current bed bug or roach infestation and no scabies outbreak; residents and staff reported no pests or rashes, and public health confirmed no known outbreak.
    28 Apr 2023
    Investigated allegations of pest infestation and scabies outbreak; found no evidence of current bed bug, cockroach, or scabies issues. Concluded allegations unsubstantiated based on staff and resident interviews, pest control reports, and observations.
    07 Sept 2022
    Found health and safety deficiencies, including two bottles of laundry detergent left accessible in the laundry room and a private bathroom without running hot water.
    07 Sept 2022
    Identified health and safety violations during inspection. Deficiencies included unsafe laundry detergent access and lack of hot water in resident bathroom.
    • §
    • §
    20 Jul 2022
    Found insufficient evidence to prove or disprove Allegation 1 that staff did not follow Covid-19 quarantine protocols; residents denied the issue and staff stated they monitored isolated residents. Found insufficient evidence to prove or disprove Allegation 2 that staff did not follow Covid-19 PPE protocols; interviews and observations indicated PPE was worn during isolation-room visits and that PPE was available outside the isolation area.
    20 Jul 2022
    Confirmed that staff did not follow Covid-19 masking protocols during interactions with visitors.
    • § 87470(c)(1)
    28 Mar 2022
    Found that one resident knocked another resident's glasses off; no injuries and no witnesses. The other resident's whereabouts are unknown, and there was not enough evidence to determine if the incident occurred—unsubstantiated.
    28 Mar 2022
    Confirmed allegation of one resident hitting another, resulting in broken glasses; no evidence to definitively prove or disprove the accusation.
    10 Sept 2021
    Found that the allegation that one resident inappropriately touched another on 8/18/21 was investigated. Camera footage showed the two residents in nearby rooms with brief contact and no witnesses corroborating the claim, while a prior-facility administrator and staff interviews suggested possible fabrication of such reports; police had no arrests, and there was insufficient evidence to prove whether the incident occurred or not.
    10 Sept 2021
    Reviewed findings uncovered an incident where one resident allegedly touched another resident inappropriately, but there was insufficient evidence to prove or disprove the allegation.
    02 Jul 2021
    Identified health and safety deficiencies at the site, including inoperative exit door chimes on the south side, missing and dusty window screens in several bathrooms, and very high bathroom temperatures in multiple rooms.
    02 Jul 2021
    Identified deficiencies in safety measures and facility maintenance during an inspection.
    • §
    • §
    • §
    19 Oct 2020
    Reviewed COVID-related items and surveillance testing guidelines, including staffing and resident testing targets, reporting of positives to licensing and public health, and plans for on-site testing with a backup lab, while noting that new admissions were closed until testing guidance was met.
    19 Oct 2020
    Discussed and addressed concerns related to COVID testing and surveillance measures during a telephonic conference call. A plan was implemented for regular testing and reporting of positive cases to public health authorities.

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