Stoneridge Creek

    3300 Stoneridge Creek Way, Pleasanton, CA 94588
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Gorgeous resort-style living with amenities

    I moved here to be near my daughter and I'm very pleased. The campus is gorgeous and meticulously maintained, with resort-style amenities (multiple restaurants with excellent food, pools, fitness, courts, wood shop, theater) and a nonstop calendar of activities that keeps residents engaged. Staff and management are warm, professional and proactive-on-site assisted care gives real peace of mind. It's an ownership buy-in and not inexpensive, but the safety, service, dining and social life made it worth it for me.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Diabetes care
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Physical therapy
    • Preventative health screenings
    • Rehabilitation program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Parkinson's care
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Family education and support services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.81·(131)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      4.6
    • Amenities

      4.8
    • Value

      3.1

    Pros

    • Beautiful, well-maintained grounds and landscaping
    • Resort-like amenities including multiple pools and terraces
    • Three on-site restaurants and varied dining venues
    • Robust activities program and cultural programming
    • Extensive fitness offerings (studio, gym, classes, pool programs)
    • Wide range of clubs, classes, and resident committees
    • Regular excursions and scheduled transportation services
    • On-site entertainment and dedicated performing-arts spaces
    • Knowledgeable, compassionate, and responsive staff
    • Welcoming, socially engaged resident community
    • Continuing-care campus with assisted living and skilled nursing
    • In-unit and on-campus therapy and mobility-support services
    • 24/7 EMS-certified safety officers and gated security
    • Housekeeping, linen, and maintenance services
    • Professional residency counseling and move-in coordination
    • High vaccination rates and proactive infection-control measures
    • Variety of residence types and floor-plan options
    • Well-appointed, recently renovated apartments and common areas
    • Dedicated maker spaces (woodshop, craft rooms) and libraries
    • Outdoor recreation options (bocce, pickleball, trails)

    Cons

    • High up-front entrance fee and substantial monthly cost
    • Complex buy-in/ownership and refund terms with limited financial returns
    • Ongoing annual fee increases and resident financial exposure
    • Waitlists and constrained unit availability
    • Crowded dining-room seating and reservation restrictions
    • Inconsistent dining quality and limited cafe/restaurant hours
    • Periodic short-staffing affecting service responsiveness
    • Limited weekend/extended-hour transportation options
    • Weak cellular connectivity and limited on-site tech support
    • Phased openings/ongoing construction that affect amenity access
    • Service adjustments during infection-control events that curtail activities

    Summary of reviews

    Stoneridge Creek presents as a large, well-appointed continuing-care retirement community with resort-style amenities and a broad social program. The campus and buildings are consistently described as attractive, professionally landscaped, and carefully maintained; residents and guests commonly compare the environment to a high-end resort. A significant portion of the community’s appeal derives from multiple pools (including an indoor/outdoor retractable-roof pool), extensive fitness facilities, a variety of outdoor courts and trails, and dedicated spaces for crafts, woodwork, and performance. The on-campus Creekview Health Center and in-apartment therapy offerings support a continuum of care for residents who need higher-acuity services.

    Care and staffing are frequently highlighted as strengths. Staff are described as compassionate, professional, and responsive; reviewers cite helpfulness during move-in, proactive safety patrols staffed by EMS-certified personnel, and in-house clinical supports such as physical therapy and mobility-aid availability. Management’s pandemic protocols, high vaccination coverage among residents, and rapid service adjustments (meal delivery, virtual activities) are noted as evidence of organized infection-control capability. At the same time, there are repeated references to periodic short-staffing and occasional perceptions that responsiveness can vary, particularly when residents transition to higher-needs services—an operational area for prospective residents to clarify during touring and contracting.

    Dining and activities are central to life at the community. Multiple reviewers praise the culinary program, fine-dining options, and varied menus across three restaurants; others describe the food as adequate rather than exceptional, which suggests some variability by venue or time of day. Operational constraints—such as restaurant reservation protocols, limited café hours, and crowded dining rooms during peak times—are cited as friction points. The activities calendar is broad and active: group exercise, cultural lectures (including virtual/Zoom programming), clubs, excursions to local attractions, and frequent on-site entertainment. The community atmosphere is characterized as socially engaged and diverse, with many opportunities for resident-led committees and peer integration.

    From an operations and financial standpoint, the community is oriented toward a purchase-model continuing-care structure with associated tradeoffs. Prospective residents should evaluate the high up-front buy-in and ongoing monthly fees, the specific refund formula (including lack of interest on refundable portions as described by some), and the potential for annual fee escalations. Waitlists for desirable unit types and phased openings related to construction or expansion can affect timing and availability. Additional practical considerations reported by visitors include weekend and off-hour transportation limits, spotty cellular connectivity, and relatively modest on-site tech-support resources.

    Overall, Stoneridge Creek scores strongly on built environment, program breadth, and staff engagement, delivering a lifestyle that many residents describe as resort-like and socially fulfilling. The principal tradeoffs are financial (high entrance and monthly costs, contractual complexity) and operational (dining logistics, unit availability, occasional staffing constraints, and technology/connectivity limitations). Prospective residents and families would benefit from focused discussions with admissions and management about contract terms, refund mechanics, staffing ratios during higher-acuity care, and the current status of amenity openings or construction before committing.

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    Location

    Map showing location of Stoneridge Creek

    Stoneridge Creek is located at 3300 Stoneridge Creek Way, Pleasanton, CA, 94588.

    About Stoneridge Creek

    Stoneridge Creek sits on about 50 acres in San Francisco's East Bay, near downtown Pleasanton where folks can get to shopping, dining, golf, arts, and nature trails without much trouble, and the community has single-family homes and apartment floor plans with one, two, or three bedrooms, plus there are separate villas with their own garages, and these homes all have full kitchens, in-unit washer and dryers, and modern appliances, so you don't have to worry about maintenance because they keep everything up for you. The campus features a lobby, a nice courtyard with a lake, and a clubhouse, while outside you'll find walking trails, a dog park, tennis courts, a short-game golf course, shuffleboard, bocce ball courts, and inside there's an indoor pool and a hot tub too, so there's plenty to help pass the time. Stoneridge Creek has its gates up for safety and offers regular services like housekeeping, linen changing, scheduled rides, and meal service, and they also offer banking, a hair salon, and postal services right on-site, so you don't have to travel far for the basics.

    Meals are chef-crafted, and they say they've got world-class resort amenities, so if you're after comfort, you'll find some here, but the real focus seems to be on care and community because Stoneridge Creek is a Life Plan Community owned and operated by Continuing Life® Communities, LLC, following the continuing care retirement community model where people can move between independent living, assisted living, memory care, and skilled nursing as needed as their health needs change, and there's a health center next door with all these care levels available. They've got a Director of Marketing named Barbara Gilbert, and they hold over 200 monthly classes, clubs, and activities like guest lectures, dance lessons, and book clubs, which helps folks stay active and social, and they seem to be set up so a person who wants to age in place can do so without moving out of the community as their care needs grow. Overall, Stoneridge Creek presents an option for maintenance-free living for people over 55, with helpful services and a full spectrum of care, plus a plan that allows residents to stay on the same campus even if their health changes.

    People often ask...

    Stoneridge Creek offers competitive pricing, with rates starting at a cost of $6,500 per month.

    Stoneridge Creek offers independent living, assisted living, memory care, board and care, continuing care retirement community, and skilled nursing.

    There are 12 photos of Stoneridge Creek on Mirador.

    Yes, Stoneridge Creek allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 3300 Stoneridge Creek Way, Pleasanton, CA 94588.

    No, Stoneridge Creek does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number019200474
    StatusLicensed
    Facility typeRcfe-continuing Care Retirement Community
    Capacity828 residents
    LicenseeSTONERIDGE CREEK PLEASANTON CCRC LLC
    EffectiveSeptember 19th, 2013
    View the official license record

    Inspection Reports

    16

    Reports

    1

    Type A Citations

    5

    Type B Citations

    7

    Complaints

    5

    Years

    29 Apr 2026Complaint
    Investigated the allegation and concluded it unsubstantiated; no deficiencies cited.
    16 Apr 2026Inspection
    Investigated an incident in which a resident reported verbal mistreatment by a staff member and reviewed related records and training documentation.
    28 Aug 2025Inspection
    Observed no deficiencies during the annual review.
    09 May 2025Inspection
    Investigated a resident's financial theft by a third-party home care agency; no deficiencies were issued.
    15 Aug 2024Inspection
    Observed safety measures, secure storage of medications, and functioning emergency equipment, with records reviewed and up to date. No deficiencies cited.
    10 Jul 2024Inspection
    Investigated a report of financial abuse of an independent resident by an unknown individual; no deficiencies issued.
    30 Sept 2023Inspection
    Observed ten apartment units and common areas clean and well maintained with safety features; no deficiencies were observed.
    13 Sept 2023Inspection
    Identified a violation for missing year-to-date actual data in the budget presentation, and an administrative fine was imposed.
    • Type B1771.8(d)
    • Type B1793.27(a)
    29 Aug 2023Complaint
    Investigated whether litigation expenses were included in the monthly care fee increase. Found that these legal costs were not factored into the monthly care fee increase.
    14 Jul 2023Complaint
    Investigated allegations that resident representatives were excluded from budget meetings and that rate-increase language violated the Health and Safety Code; reviewed bylaws, resident manuals, and quarterly financial reports, and found no evidence of withheld documentation or contract language violation.
    • Type A1771.8(f)
    • Type B1788
    • Type B311
    14 Jul 2023Complaint
    Investigated the allegation that the provider failed to disclose all bases used to estimate monthly care fee increases. Based on reviewed documents, the information provided detailed the factors used and was sufficient.
    • Type B1788(a)(22)(B)
    14 Jul 2023Complaint
    Investigated allegations that operating costs were overstated and that minutes from meetings were not kept; findings were unfounded.
    14 Dec 2022Inspection
    Observed units clean and in good repair with safety features in place; food storage and kitchen areas were clean and adequately stocked, and staff health clearances were current.
    14 Sept 2021Complaint
    Investigated a complaint about the appearance of water; tests showed the water met all regulatory requirements and the complaint was unfounded.
    14 Sept 2021Inspection
    Observed COVID-19 precautions in place, including signage, hand hygiene stations, PPE availability, and frequent disinfection of commonly touched surfaces. A mitigation plan was on file.
    20 Apr 2021Complaint
    Investigated an allegation that basic services were not provided; found unfounded.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Stoneridge Creek. The information above has not been verified or approved by the owner or operator. For exact information, please contact Stoneridge Creek directly. There is no cost for this service. We are compensated by the community you select.

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