Community Care on Palm - Riverside

    4768 Palm Ave, Riverside, CA 92501
    • Assisted Living
    • Skilled Nursing

    Small beautiful facility; caring staff

    I'm very pleased with this small, beautiful facility - the staff are caring, attentive and highly skilled, and Director Shauntee and Social Services director Jackie are especially helpful. It's clean, homey and secure with lovely park-like grounds, inside and gated courtyards, a warm dining/gathering atmosphere and engaging activities that make visits feel family-oriented. Staff showed real dedication during the pandemic and residents consistently get the personal attention and advocacy they deserve.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.78·(18)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      3.8
    • Amenities

      4.3
    • Value

      3.0

    Pros

    • Compassionate, dedicated nursing staff
    • Long-tenured, familiar caregiving team
    • Engaging activities and social programming
    • Family-oriented communal dining and gathering spaces
    • Park-like outdoor courtyards and gated grounds
    • Small, homelike facility layout enabling personalized attention
    • Positive leadership presence in social services and administration
    • Secure, homey interior with welcoming decor

    Cons

    • Inconsistent sanitation and housekeeping controls
    • Gaps in personal-care responsiveness
    • Variable administrative responsiveness and communication
    • Limited visitation-hour flexibility
    • Variable suitability for residents with advanced dementia
    • Requires active family advocacy to address care concerns

    Summary of reviews

    Community Care on Palm presents as a small, homelike nursing facility with features that many families find appealing: compact, circular corridors with an interior courtyard, gated outdoor spaces and park-like grounds, and communal dining areas that support family-style interaction. Multiple reviewers praised the caregiving team for being compassionate, attentive, and long-tenured; several named facility leaders in a positive light and highlighted staff efforts during the pandemic. The facility’s scale and décor were described as creating a secure, comfortable atmosphere that promotes social engagement.

    Clinical-care impressions are mixed. Numerous comments commend the nursing staff and direct caregivers for personalized attention and strong bedside manner, while other comments describe operational shortcomings that affect basic care delivery. Specific operational weaknesses suggested by the reviews include inconsistent sanitation and housekeeping practices, intermittent gaps in timely personal-care assistance, and variability in how well the facility meets the needs of residents with advanced dementia. A small number of reviews raised serious sanitation and staff-conduct concerns; these reports indicate the need for careful review during any admission decision.

    Programming and dining are generally characterized positively: the activities program was described as engaging and social, and dining spaces support communal interaction. At the same time, reviewers mentioned restricted visiting hours and the need to coordinate with staff for extended visits, which may affect family access. Several families described needing to advocate actively to resolve clinical or administrative issues, pointing to inconsistencies in communication and responsiveness from management.

    Taken together, the pattern is one of a facility that delivers warm, family-oriented care in a homelike setting but with operational variability that can impact reliability of housekeeping, personal-care responsiveness, and administrative follow-through. Prospective residents and families should consider an on-site visit to assess current cleanliness and care routines, speak directly with nursing leadership and social services (some of whom were cited positively), review visitation policies, and discuss care protocols for advanced dementia to determine fit and to establish clear expectations for oversight and advocacy if needed.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Community Care on Palm - Riverside

    Community Care on Palm - Riverside is located at 4768 Palm Ave, Riverside, CA, 92501.

    About Community Care on Palm - Riverside

    Community Care On Palm - Nursing Facility in Riverside sits at 4768 Palm Ave and is known for focusing on comprehensive health care for seniors and for adults who need help either short-term or long-term. The facility runs 24 hours a day, every day of the week, with nurses, CNAs, and other staff staying busy making sure residents get both medical attention and help with daily tasks like dressing, grooming, bathing, and toileting. The staff supports folks with chronic diseases, memory care needs tied to dementia or Alzheimer's, and those who need some convalescent care or respite after leaving a hospital. There are personalized care plans tailored to each person, since everyone's health and preferences can be different, and that's why nurses and therapists talk to each resident and work with doctors to set up therapy or rehab when needed.

    Residents can choose private rooms, which start at $6,000 up to $8,000 monthly, or go with semi-private rooms from $5,000 to $7,000, and the rooms have home-like comforts-kitchens or kitchenettes, washers and dryers, cable TV, and helpful safety features for anyone with trouble moving around. The building is one story, with patient rooms brightened by sunlight, and there's an activities room, spots for gathering quietly, guest parking, and fitness and dining areas where everyone eats together. Housekeeping is included, and staff cook meals in the kitchen, making the food pretty tasty from what folks say. There's a steady focus here on privacy and safety, with accessible features throughout, plus you can always get Wi-Fi or watch TV in shared areas.

    Community Care On Palm provides skilled nursing services all day and all night, so if someone needs regular wound care, internal medicine, pain management, psychiatric care, or medication help, it's handled by the team, who've been praised for their dedication even while some families have reported occasional delays or staff neglect issues, so you do hear both good and bad stories. Therapy is on offer-including physical, occupational, and speech therapy-with specialized therapists working to help residents regain skills lost to illness, injury, or surgery, so the rehab department keeps busy, though a few residents have felt therapy time was too short. The facility takes pride in its compassionate and friendly approach, and most of the reviews point out how many staff members go above and beyond, especially when you look at how folks try hard to help keep people's independence and dignity intact.

    There's a memory care section, but some comments have mentioned discrimination during the admission process for Medicare or Medicaid patients, particularly in that department. Activities are ongoing-arts and crafts, social outings, wellness and educational programs, and even adult day and night care-so residents have ways to keep their minds and spirits active and families can step back for a break if needed. Transportation is available for outside appointments or field trips, and common areas offer a quiet place to relax with friends or just sit with a book.

    Laundry, maintenance, walking and wheelchair help, and all other personal care services are provided, and the atmosphere is often described as supportive, warm, and filled with staff who seem to care about both residents and their families, even if there have been a few rough patches along the way. Community Care On Palm, with an overall rating of 4.2 from 11 reviews, remains a place where people in Riverside County turn for skilled nursing, short and long-term rehabilitation, and memory care, all under one roof.

    People often ask...

    Community Care on Palm - Riverside offers assisted living and skilled nursing.

    There are 20 photos of Community Care on Palm - Riverside on Mirador.

    The full address for this community is 4768 Palm Ave, Riverside, CA 92501.

    No, Community Care on Palm - Riverside does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Community Care on Palm - Riverside. The information above has not been verified or approved by the owner or operator. For exact information, please contact Community Care on Palm - Riverside directly. There is no cost for this service. We are compensated by the community you select.

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