Lynne & Roy M Frank Residences

    One Avalon Ave, San Francisco, CA 94112
    • Assisted Living
    For the front desk(415) 562-2855

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    Location

    Map showing location of Lynne & Roy M Frank Residences

    Lynne & Roy M Frank Residences is located at One Avalon Ave, San Francisco, CA, 94112.

    People often ask...

    Lynne & Roy M Frank Residences offers assisted living.

    The full address for this community is One Avalon Ave, San Francisco, CA 94112.

    No, Lynne & Roy M Frank Residences does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number385601084
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity220 residents
    LicenseeHEBREW HOME FOR AGED DISABLED
    EffectiveSeptember 11th, 2020
    View the official license record

    Inspection Reports

    25

    Reports

    4

    Type A Citations

    8

    Type B Citations

    11

    Complaints

    6

    Years

    11 Mar 2026Inspection
    Investigated a self-reported allegation of rough handling of a resident by a staff member; no deficiencies were cited.
    04 Feb 2026Complaint
    Investigated the allegations that staff did not bathe residents, administered medications without orders, allowed residents to elope, left residents in soiled diapers, and did not follow dietary plans. Interviews and record reviews found no evidence to corroborate these claims.
    05 Sept 2025Inspection
    Investigated a resident death and followed up with staff; no deficiencies were cited.
    14 Aug 2025Inspection
    Observed no deficiencies during the 1-year required visit. Safety, sanitation, and resident care items appeared in compliance.
    05 Jun 2025Inspection
    Delivered an amended complaint report during an unannounced licensing visit and confirmed understanding; no citations were issued.
    19 Mar 2025Complaint
    Investigated an allegation that a resident sustained pressure injuries due to lack of care and supervision and a reporting requirement.
    19 Sept 2024Inspection
    Observed that safety, infection control practices, and resident living spaces were well maintained. No deficiencies were cited.
    09 Aug 2024Inspection
    Investigated a case management incident and related report submitted to the Department. An exit interview was conducted with administration and staff.
    08 Aug 2024Complaint
    Found that staff reported adequate staffing and ability to cover shifts, and interviews and records indicated care was provided; there was not enough evidence to prove the allegation of insufficient staffing.
    25 Mar 2024Complaint
    Identified that a resident developed pressure injuries after testing positive for COVID, with delayed medical intervention. Found inadequate dementia-specific training for staff and failure to inform the resident's responsible party.
    • Type B87466
    • Type B87468.1(a)(8)
    • Type B1569.625(b)(1)
    • Type B1569.625(b)(2)
    • Type B1569.626
    19 Sept 2023Complaint
    Investigated admission of a resident to a memory care unit with delayed egress without consent.
    • Type B1569.698(f)
    10 Jul 2023Complaint
    Investigated a complaint alleging a resident was left in a soiled diaper for an extended period and that residents' needs were not met due to staffing. Reviewed care plans and daily logs, found documentation gaps on toileting checks and showering, and could not confirm whether the care failures occurred.
    30 Jun 2023Complaint
    Investigated an allegation that a resident was not allowed to leave the premises; found insufficient evidence to determine whether the restriction occurred given memory issues and ongoing care planning, with Ombudsman involvement.
    12 May 2023Inspection
    Investigated admission practices. It determined who is responsible for admission with input from family and relied on durable power of attorney documentation, and was updating its admissions policy for clarity.
    12 May 2023Complaint
    Investigated allegations that a resident was physically attacked by another resident and that staff did not provide adequate food, did not meet incontinence needs, did not meet hygiene needs, and did not keep a resident's room properly cleaned; found no preponderance of evidence to support these allegations.
    05 Dec 2022Inspection
    Identified that a delayed egress door malfunctioned, allowing a resident to elope and be found on the roof. Staff did not check the stairwell after the door opened and documentation of checks was incomplete.
    • Type A87303(a)
    • Type B87705(c)(3)(A)
    30 Sept 2022Inspection
    Found substantial compliance with Title 22 RCFE regulations; no deficiencies were observed and infection control and safety measures were in place for memory care and other units.
    30 Sept 2022Inspection
    Observed no new COVID-19 cases among staff or residents and noted no deficiencies during the on-site visit.
    01 Jul 2022Inspection
    Investigated an incident involving a client and a private companion; no deficiencies were cited.
    21 Apr 2022Inspection
    Identified that a flu shot was administered to a resident without written consent from the resident's responsible party.
    • Type B87464(f)(1)(8)
    21 Apr 2022Complaint
    Investigated allegations that a staff grabbed a resident's arm causing an injury and that supervision was insufficient to prevent residents from being left unattended; also reviewed concerns about missing personal belongings and a flu shot given without consent.
    • Type A87468.1(a)(3)
    • Type A87464(f)(1)
    20 Sept 2021Inspection
    Observed substantial compliance with Title 22 regulations and effective infection control measures, with no deficiencies observed.
    04 Jun 2021Complaint
    Investigated a wandering safety incident and related concerns about temperature, belongings, provider choice, and staff training; the wandering issue was addressed by moving programming to a more secure area, and no other concerns had sufficient evidence.
    • Type A87775
    04 Jun 2021Complaint
    Investigated a complaint that a resident was denied visitors and denied phone calls. Documentation obtained did not establish that the alleged restrictions occurred.
    03 Sept 2020Inspection
    Confirmed no changes since the virtual pre-licensing review on 08/10/2020; the application remains pending, awaiting final approval from CAB.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Lynne & Roy M Frank Residences. The information above has not been verified or approved by the owner or operator. For exact information, please contact Lynne & Roy M Frank Residences directly. There is no cost for this service. We are compensated by the community you select.

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