Herman Health Care Center

    2295 Plummer Ave, San Jose, CA 95125
    • Assisted Living
    • Skilled Nursing
    3.9ยท16 reviews

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.94ยท(16)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.0
    • Meals

      5.0
    • Amenities

      2.0
    • Value

      3.9

    Pros

    • Prompt clinical response to mental-health changes
    • Compassionate, comfort-focused end-of-life care
    • Dedicated social-services discharge planning and family updates
    • Kind, hardworking staff
    • Resident comfort and familiarity over extended stays
    • Activities residents enjoy and participate in
    • Positive dining feedback
    • Support for residentsโ€™ strength-building

    Cons

    • Inconsistent family-call responsiveness and message follow-through
    • Limited tracking and security of residentsโ€™ personal belongings
    • Interior and exterior upgrades needed

    Summary of reviews

    Feedback on care is mixed but includes several detailed positive accounts. Families describe staff responding promptly to a residentโ€™s mental-health changes, making medication adjustments, and supporting recovery within the facility. Another family praised compassionate, comfort-focused support at the end of a residentโ€™s life. A separate account highlights the social-services directorโ€™s sustained help arranging a safe discharge placement and providing updates to a distant family contact. One resident was also described as feeling stronger with support at the center. These experiences are encouraging, though they do not establish that every resident receives the same level of care.

    Staff are a prominent strength in the positive feedback. Families describe staff as caring and hardworking, and one long-term resident was said to feel more comfortable at Herman than at other facilities. Residentsโ€™ social experience also receives positive mention: one resident enjoys the staff, peers, and activities and resumed participating after a period of illness. Dining feedback is limited, but one patient specifically praised the food. No detailed concerns about meal quality were provided.

    Operational concerns include delayed or ineffective responses to family voicemail messages and difficulty getting clear follow-through. Two family accounts raise concerns about personal belongings not being available during visits, suggesting a need for stronger tracking and safekeeping practices. One reviewer also felt the interior and exterior needed upgrades. A separate negative review was cut off and did not provide enough detail to evaluate its general safety concern.

    Overall, the reviews portray a facility with notable examples of attentive staff, individualized support, and helpful social-services coordination, alongside concerns about communication, belongings management, and the condition of the building. The positive comments about activities, comfort, and food are useful context, but the feedback is not comprehensive enough to establish how consistently these strengths and concerns apply across the center.

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    Medicare Ratings

    1ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Herman Health Care Center is located at 2295 Plummer Ave, San Jose, CA, 95125.

    About Herman Health Care Center

    Herman Health Care Center is a medium-sized nursing facility with 99 beds, situated in San Jose, California. As a for-profit entity under individual ownership, it operates independently and is not affiliated with any continuing care retirement community. The center provides both short-term rehabilitation and long-term care services, participating in both Medicare and Medicaid programs to support a range of residents with diverse financial and health care needs.

    The facility offers short-term rehabilitation for individuals recovering after a hospital stay from conditions such as stroke, heart attack, infections, or accidental injury. In this care category, around 30.7% of residents were able to return home following their rehabilitation. The rate of major falls reported among residents was 1.7%, while infections resulting in hospitalization accounted for 7.4% of short-term stays. Furthermore, emergency room visits were required by 13.5% of short-term residents during their time at the center. Each resident receives an average of 3 hours and 37 minutes of nurse staffing per day, contributing to both medical and daily living support. Notably, the facility is rated as having excellent consistency between weekend and weekday staffing levels.

    For those in need of long-term care, the center maintains a focus on preserving residents' independence and quality of life. Approximately 79.7% of long-term care residents were able to maintain self-care abilities, including moving, eating, and performing other daily activities without help. The facility also emphasizes preventive health measures, with 99.5% of its residents having received the annual influenza vaccination. Emergency room visit rates in this category were relatively low, with just 1.9 visits per 1,000 patient days.

    Herman Health Care Center has undergone regular inspections focusing on health, fire, and safety standards typical for nursing homes. These inspections cover a broad range of care aspects such as assistance with activities of daily living, honoring residents' rights, development and implementation of individualized care plans, and ensuring safe medication practices. The facility was cited for several areas in which improvements were required, including timely communication of health status and services, reporting suspected abuse or neglect, coordination of assessments, and providing safe and appropriate pain management and respiratory care. Other inspection findings included the need for enhanced food storage and preparation standards, thorough medication management, and maintaining accurate daily records of nurse staffing.

    Despite these areas for improvement, violations recorded were generally classified as having a low potential for harm and affected a limited number of residents. Many of the issues cited were addressed within a relatively short timeframe and covered a range of operational, clinical, and quality-of-life domains, such as proper installation of bed rails, maintenance of infection prevention and control programs, provision of adequate room space, disposal of refuse, and ensuring the competencies of care providers.

    Overall, Herman Health Care Center is a facility that serves a variety of needs for older adults and individuals requiring skilled nursing or prolonged support with daily activities. Residents benefit from consistent staffing, standard preventive care protocols, and participation in both Medicare and Medicaid programs, helping to address the needs of a diverse and medically complex population.

    People often ask...

    Herman Health Care Center offers assisted living and skilled nursing.

    There are 1 photos of Herman Health Care Center on Mirador.

    The full address for this community is 2295 Plummer Ave, San Jose, CA 95125.

    No, Herman Health Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Herman Health Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Herman Health Care Center directly. There is no cost for this service. We are compensated by the community you select.

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