Mirador estimate
    $6,085/month

    Brookdale Ocean House

    2107 Ocean Ave, Santa Monica, CA 90405
    • Independent Living
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.39·(51)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.4
    • Meals

      4.1
    • Amenities

      4.3
    • Value

      3.8

    Pros

    • Oceanfront location with expansive ocean views
    • Private balconies and walkable beach access
    • Attentive, compassionate caregiving staff
    • Responsive front-desk and management teams
    • All-inclusive pricing covering meals, housekeeping, laundry, cable, Internet, and local transport
    • 24-hour on-site caregiver availability
    • Fully furnished apartments with unit-modification accommodations
    • Robust activities program and frequent entertainment
    • Plentiful social opportunities and group outings
    • Respite-stay option available
    • Pet-friendly policies
    • Clean, well-maintained and tastefully decorated common areas
    • Healthy, fresh meal choices with accommodating dining staff
    • Included transportation within a local radius

    Cons

    • Inconsistent staffing levels and frequent staffing shortages
    • Timeliness gaps in medication administration and scheduled personal-care tasks
    • Variability in meal-program consistency and weekend dining coverage
    • Limited availability of preferred apartment types and waitlist constraints
    • High monthly cost relative to comparable options
    • Restricted transportation scheduling and limited weekend parking
    • Small apartment footprints and limited in-room kitchen amenities
    • Large campus scale that can feel impersonal to some residents
    • Reduced frequency of off-campus excursions and pandemic-era activity limitations
    • Gaps in emergency decision-making, infection-control communication, and family notification
    • Occasional inconsistencies in staff professionalism and internal staffing management

    Summary of reviews

    Brookdale Ocean House presents as a well-located, well-maintained assisted-living community notable for its oceanfront setting, private balconies, and frequent opportunities for fresh air and views. Many commenters highlight the facility's clean, tastefully decorated common areas and the overall aesthetic appeal of the property. The community offers fully furnished units, unit-modification options, pet-friendly accommodations, and a respite-stay option, which support a range of short- and long-term transitions.

    Care and staffing patterns are a mixed picture. Reviewers frequently praise the compassion and responsiveness of individual caregivers, dining servers, and front-desk personnel; 24-hour on-site caregiver coverage is a clear operational strength. At the same time, there are consistent notes about understaffing and related operational effects: delays in medication delivery and scheduled personal-care tasks, occasional waits for timed dining, and requests for more mental-health support staff. These dynamics suggest that while the staff culture is generally strong, staffing levels and scheduling can create variability in day-to-day care responsiveness.

    Dining and activities are areas of strength with some variability. The community markets an all-inclusive model that covers meals, housekeeping, laundry, cable/Internet, and local transportation—an attractive feature for many prospective residents. Many reviews describe healthy, fresh meals and attentive dining service; others mention uneven meal quality or limitations on weekend service and transportation scheduling. The activities program is robust, with lectures, exercise classes, social groups, bridge and card games, and frequent entertainment; pandemic-related reductions in outings were noted by some, and a desire to reinstate weekly excursions was expressed.

    Facility operations and practical considerations merit attention. Unit availability—particularly one-bedroom apartments—is limited and a waitlist is in place. Residents and families note relatively high monthly costs and small in-unit footprints with restricted in-room cooking options, which may affect those seeking more independent-living style apartments. Transportation is generally included for nearby destinations but is scheduled and has limited weekend availability and parking constraints. The large size of the community is seen positively by those who enjoy many social opportunities but can feel impersonal to residents seeking a smaller, more intimate setting.

    Management and communication show strengths and areas for improvement. Many reviewers commend responsive management, smooth move-ins, and staff who facilitate transitions and belongings organization. However, there are recurring concerns about emergency decision-making, infection-control communication, and family notification during incidents; these reflect operational gaps rather than single events and suggest families should ask direct questions about emergency protocols and communication practices during tours. A few comments point to inconsistent staff professional conduct and internal staffing-management tensions, indicating occasional variability in the resident experience.

    Overall, Brookdale Ocean House is well positioned for prospective residents who prioritize location, scenic amenities, social programming, and an all-inclusive service model with on-site caregiving. Prospective residents and families should weigh the premium cost and unit availability against the community's strengths, and should inquire specifically about current staffing levels, medication-administration protocols, weekend dining and transportation schedules, and emergency/infection-control procedures during the decision process.

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    Location

    Brookdale Ocean House is located at 2107 Ocean Ave, Santa Monica, CA, 90405.

    About Brookdale Ocean House

    Brookdale Ocean House sits in Santa Monica, California, in a tall, white, modern building with big windows and sliding doors that open to small balconies looking right out over the ocean, and when you walk in you'll see an elegant lobby with a grand piano, comfortable chairs, and even a big fish tank that's pretty calming to watch, and then you can go outside to a rooftop patio where there's soft wicker seats, potted plants, and palm trees all around while you look at the beach and listen to the waves, and you'll know right away that the place feels quiet and open, but always has a steady hum of people coming in and out because it's close to places like The Santa Monica Pier and Venice Beach. The community offers independent living, assisted living, memory care, skilled nursing, at home care, and a continuing care retirement option, while each person picks what kind of help they want or need, with staff guiding them to customize their schedule-some only want to live on their own and join events, others appreciate more help like medication, bathing, diabetic care, incontinence care, or even hospice, and there's always a nurse on duty for 12 to 16 hours a day, with supervision, a call system, and care day and night so folks feel safe. Apartments come as studios or one-bedrooms, some with little patios or balconies, and every unit has a small kitchen with a microwave, fridge, and sink, and some suites have more space for sitting, a work desk, a dresser, air-conditioning, and a big window for plenty of light, all cleaned and kept up by housekeeping, with laundry picked up and done right there; private bathrooms feature bathtubs and safety features, and you can stay furnished or bring your own things to make it homey, and pets like cats and dogs are welcome with some rules.

    Meal service is well organized, with an on-site chef and kitchen staff trained through a culinary arts institute, and dining takes place in a room with long windows and linen-covered tables, and if you're not up to coming down, you can ask for room service-they take care of special diets like vegan, vegetarian, low-salt, or kidney-friendly menus, and meals often come from residents' own recipes or their suggestions, so the food's familiar and comforting. There's always something to do, if you want, like off-site trips for shopping, going to the beach, or enjoying the sights; on-site there are bingo games, art classes, happy hour on the rooftop, jewelry-making, yoga, tech lessons, and music sessions around the grand piano, and weekly devotional services both at Brookdale Ocean House and nearby, with a mix of clubs, social teas, and movie nights in a theater that looks out at the shore. Recreational spaces include a wellness center, gym, physical therapy room, library, computer room, gaming room, and plenty of lounges both indoors and out, plus activity rooms that open to the view and give people a place to sit and watch the ocean or just talk with friends, and the grounds offer garden spaces perfect for walking or relaxing next to the flowers.

    Transportation is on hand for scheduled trips into town, medical appointments, or sightseeing, and there's guest parking for family visits, so folks aren't stuck inside. Health and safety features run throughout the building including a 24-hour call system, continual checks from staff, and care options that change as people's needs change-services like help with dressing, bathing, moving, health supervision, diabetes care, and medication management are always available and easy to adjust as time goes on. Community life means celebrating birthdays, arts and crafts, outings, and even afternoon tea, and routines are set so residents can try new things or stick with what they enjoy and know, with every effort made to keep people independent but supported, keeping their life as close to their own way as possible. The atmosphere's never stuffy or overbearing, and the staff put effort into matching care and activities to the individual instead of a one-size-fits-all plan, so folks can make their own days full of the people and things they like best, whether that's sitting out on the balcony, gardening in the sun, chatting in the lobby, or joining in a group activity. All basic utilities, maintenance, and amenities come included, so most people find that daily needs are met without the hassle of outside services, and move-in help along with financial planning resources make it easier for new arrivals to settle in without too much trouble or confusion.

    About Brookdale

    Brookdale Ocean House is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Ocean House offers competitive pricing, with rates starting at a cost of $6,085 per month.

    Brookdale Ocean House offers independent living and assisted living.

    There are 27 photos of Brookdale Ocean House on Mirador.

    The full address for this community is 2107 Ocean Ave, Santa Monica, CA 90405.

    No, Brookdale Ocean House does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number198204758
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity150 residents
    LicenseeBLC OCEAN HOUSE LP
    EffectiveAugust 18th, 2005
    View the official license record

    Inspection Reports

    27

    Reports

    1

    Type A Citations

    10

    Type B Citations

    22

    Complaints

    6

    Years

    13 Sept 2025Inspection
    Observed no deficiencies and found conditions sanitary and compliant with applicable licensing standards.
    03 Jul 2025Complaint
    Investigated complaints about staffing levels, residents being left soiled, supervision of fall risks, and call button responses; interviews and observations indicated staff generally provided adequate care and timely assistance.
    21 May 2025Complaint
    Investigated four allegations about staffing, supervision, and call-button responses; evidence did not show violations.
    27 Mar 2025Complaint
    Investigated a complaint alleging improper food handling, sanitation practices, improper storage, inadequate food service, and equipment issues; interviews and observations found no evidence of violations.
    04 Dec 2024Complaint
    Investigated allegations that staff did not dispense medications as prescribed and did not respond to a resident's call button. Record and interviews indicated no evidence to support these allegations.
    28 Aug 2024Inspection
    Observed no deficiencies during the visit; safety and living areas appeared compliant.
    19 Jul 2024Complaint
    Investigated three specific allegations of medication mishandling, inadequate supervision, and failure to seek timely medical care. Based on interviews and records, the evidence did not support the claims.
    10 Jan 2024Complaint
    Investigated three allegations about elevator maintenance, staff response to call buttons, and meal timely delivery; the investigation relied on interviews and record reviews.
    15 Nov 2023Complaint
    Investigated a complaint alleging issues with dignity and respect, food service, environment, refunds, and residents' needs. The findings did not establish evidence to support these issues.
    02 Nov 2023Complaint
    Investigated three allegations that staff did not provide fluids when requested, did not ensure privacy, and did not treat residents with dignity and respect; evidence did not prove the allegations.
    29 Sept 2023Inspection
    Identified that a staff member lacked a required criminal record clearance and that an incident involving financial abuse was not reported in a timely manner.
    • Type A87355(e)(2)
    • Type B87211(a)(1)(d)
    29 Sept 2023Complaint
    Investigated staff misappropriation of a resident's funds from the resident's bank accounts. Cash withdrawals and a cashier's check were involved.
    • Type B87468.1(a)(e)(3)
    18 Sept 2023Complaint
    Investigated two allegations: staff did not provide timely assistance to a resident after a fall, and staff did not follow reporting requirements.
    • Type B87211(a)(1)
    02 Sept 2023Inspection
    Found no deficiencies and noted safe, well-maintained living spaces and proper medication storage.
    25 Aug 2023Complaint
    Found that one complaint alleged staff did not respond to call buttons promptly and another alleged meals were not provided in residents' rooms; both allegations were investigated.
    • Type B87468.2(a)(4)
    27 Jul 2023Complaint
    Identified disrepair, including a hole in the bathroom ceiling above the shower and torn carpeting in a resident room, related to the allegation that the premises were not in good repair.
    • Type B87303(a)
    22 Jun 2023Complaint
    Found staffing levels were insufficient to meet residents' needs during an eight-hour shift, with staff mainly assisting those requiring daily living help and unable to assist others when needed.
    • Type B87411(a)
    29 Mar 2023Complaint
    Identified that an elevator and several washing machines were out of service and in need of repair. Residents reported delays in getting service and a history of ongoing equipment issues.
    • Type B87303(a)
    03 Oct 2022Complaint
    Investigated the allegation that staff did not safeguard a resident's personal belongings and found insufficient evidence to prove it.
    11 Aug 2022Complaint
    Investigated three allegations and found no evidence to prove the allegations occurred.
    09 Aug 2022Complaint
    Identified that the elevators were not maintained in operating condition, causing prolonged access issues for residents. Staff and residents confirmed the problem lasting for several months.
    • Type B87303(a)
    18 May 2022Complaint
    Investigated the allegation that a resident was charged for services not received, and found there was not a preponderance of evidence to prove the violation.
    25 Aug 2021Inspection
    Observed comprehensive infection-control measures and vaccination coverage; no deficiencies cited.
    24 Aug 2021Complaint
    Investigated and found no evidence to support each of the four allegations regarding death, room maintenance, assistance to residents, and mistreatment.
    09 Jun 2021Complaint
    Investigated allegation that records were not released to an authorized representative; records were eventually provided after being pulled from the archive.
    07 May 2021Complaint
    Investigated a complaint alleging untrained staff and insufficient staffing; findings indicated training gaps among staff and mixed opinions on staffing adequacy.
    • Type B87411(d)
    28 Jan 2020Complaint
    Confirmed that no sufficient evidence supported allegations of a facility failing to issue a refund, not adhering to its admission agreement, or incorrectly billing a resident.
    • Type B87411(d)

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Ocean House. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Ocean House directly. There is no cost for this service. We are compensated by the community you select.

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