Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.37·(59)
Overall rating
5
4
3
2
1
Care
3.9
Staff
4.2
Meals
4.0
Amenities
4.2
Value
2.8
Pros
Well-maintained gardens and grounds
Restaurant-style dining with chef-led menus
Wide range of social and recreational activities
Compassionate and responsive care staff
Attentive and helpful admissions process
Renovated and freshly remodeled apartments
On-site amenities (pool, gym, movie theater, salon, market)
Housekeeping and laundry services
Pet-friendly community
Transportation and organized outings
Cons
Inconsistent meal quality and temperature control
Physical-accessibility challenges for mobility aids
Limited housing variety (no studio options)
Confusing facility layout that can cause disorientation
Ongoing renovations with operational disruption
Inconsistent front-desk/security and visitor check-in processes
Variability in staff communication and follow-through
Older building sections requiring further upgrades
Limited or unavailable memory-care capacity
Affordability and pricing concerns
Summary of reviews
Overall impression: Oakmont Gardens is described consistently as an attractive, garden-oriented community with substantial social programming and numerous on-site amenities. Reviewers highlight a welcoming atmosphere, extensive common spaces, and active resident life. The property includes recently renovated units alongside older sections, creating a mix of modernized and legacy building environments.
Care and staff: Staffing is generally praised for compassion, responsiveness, and engagement. Many families describe attentive, helpful caregivers and smooth admissions and move-in assistance. At the same time, there are recurrent comments reflecting variability in staff professionalism and communication—examples include inconsistent follow-through on promised assistance and front-desk service inconsistencies. These suggest a broadly strong caregiving culture but occasional operational gaps in communication and reception procedures.
Dining: Dining is a prominent positive: restaurant-style service, a named chef, and dietary-accommodation capability receive repeating praise. Many residents and families find the meals appealing and well-presented. However, the community also shows a pattern of inconsistent meal quality and temperature control, and some residents do not find the menu to their personal taste. There are references to intermittent dining disruptions and occasional limited variety, indicating that dining experience can be uneven across mealtimes and residents.
Activities and amenities: The community offers a broad program of activities—arts and crafts, exercise classes, music, clubs, outings, and on-site amenities such as a pool, gym, movie theater, library, salon, and small market. Transportation and organized trips are available and appreciated. These features support active engagement and socialization and are a consistent strength in the community profile.
Facilities and accessibility: Grounds and common spaces are frequently described as beautiful and well-kept; renovated apartments and model units receive positive comments for finish and layout. At the same time, reviewers note facility-level accessibility issues: a hillside, two-story plan, ramps and grades that are challenging for walkers, and some areas not well-suited for wheelchair access. The overall building layout is described by some as maze-like and confusing, which can contribute to initial disorientation for new residents. Ongoing renovations improve many spaces but also create temporary disruption and indicate that some older sections still need upgrades.
Management and operations: Admissions staff and specific tour guides receive repeated positive mention for being knowledgeable and compassionate. Conversely, there are operational concerns around front-desk consistency, visitor sign-in enforcement, and variable responsiveness that point to process and customer-service gaps. Pricing/affordability is another recurring theme—while some families find the cost acceptable for the level of service, others identify price as a barrier.
Notable patterns and trade-offs: Oakmont Gardens presents a strong social and amenity-rich environment with capable caregiving and many recent upgrades. The primary trade-offs are physical accessibility and operational consistency: prospective residents who rely heavily on mobility aids, require studio-style units, need immediate memory-care placement, or prioritize uniformly consistent dining/service experience should investigate those specific areas carefully. Families should also ask about the current renovation timeline, front-desk and visitor procedures, and emergency-access considerations related to the site’s hillside location to assess fit for individual needs.
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Location
Oakmont Gardens is located at 301 White Oak Dr, Santa Rosa, CA, 95409.
About Oakmont Gardens
Oakmont Gardens sits at 301 White Oak Drive in Santa Rosa, and you'll find a place where seniors can pick from independent living, assisted living, memory care, skilled nursing, and continuing care retirement community options, and it's all connected to the Oakmont Village area with its golf, tennis, swimming pools, spas, clubs, and a fitness center, which means folks can stay as active as they want, and there's a community feel that comes from all those amenities. The community's got maintenance-free homes with floor plans like The Azalea, The Dahlia, The Magnolia, and The Gardenia, and these come with one or two bedrooms, full kitchens with wooden cabinets and granite countertops, some with private balconies or patios, and common spaces with fireplaces, bookshelves, and warm lighting, so people have spots to gather and enjoy a chat or a game. Assisted living services make it easier for residents to get help with daily activities like bathing, dressing, and taking medicine, and support staff are always close by, so loved ones can know there's help if needed, but folks who live here still keep their independence for as long as possible. The staff organizes activities like structured social, educational, and entertainment programs, and you'll often find things going on both inside and outside the community, with programs like the Art Walk and devotional services, so residents have lots of choices to stay involved and make friends. Memory care rooms are set up to help reduce confusion and keep seniors with Alzheimer's or dementia safe, and skilled professionals make sure there's support, including scheduled routines that help residents feel comfortable. Healthcare support services include a nurse on call, homecare right onsite, and visits from a podiatrist, physical therapist, occupational therapist, and speech therapist, so medical needs are covered right where people live, and there are options like hospice and respite care if extra help is needed. Meals are prepared by a chef and served daily, with attention to nutrition and taste, and people can use a Resident Billing Portal to keep things simple. The grounds are equipped with outdoor areas, beautiful lobbies with things like white orchids and patterned carpets, lounges for relaxing, a swimming pool and hot tub, a beauty and barber shop, computer stations, and Wi-Fi, and there's a resident parking lot along with wheelchair accessible showers and handicap features throughout, which helps people with different needs stay comfortable. Pets are welcome and there's support for bringing them along, and the whole place is geared for older adults who want a supportive, social, and active lifestyle, and even if someone needs extra support, there are aides who stop by with companionship and non-medical care at home, always trying to keep folks as involved and engaged as they want to be while taking care of the little details that come with aging. Oakmont Gardens stands out because residents can choose the living service that fits their needs and change that as they get older, all while staying close to leading medical facilities and enjoying the beauty and activity of the Oakmont Village community.
Life Care Services (LCS), established in 1971 and headquartered in Des Moines, Iowa, stands as the nation's leading manager of full-service senior living communities and the largest not-for-profit senior living operator in the United States. With over five decades of experience, LCS manages more than 130 communities serving over 40,000 residents nationwide, specializing in Life Plan Communities (formerly known as Continuing Care Retirement Communities or CCRCs), as well as stand-alone assisted living, memory care, and rental communities.
The company's comprehensive approach encompasses operations management, marketing and sales support, health services, compliance, finance, human resources, risk management, strategic planning, and technology development. Through the LCS Family of Companies, they provide end-to-end solutions including development services, real estate private equity enterprises, insurance, national purchasing consulting, and in-home care services. Their innovative development projects feature amenity-forward designs, including cutting-edge elements like rooftop restaurants and microbreweries, demonstrating their commitment to evolving senior living experiences.
LCS's philosophy centers on purposeful living, where aging means adding experiences rather than giving up on them. Their hospitality-driven approach combines data-driven services with personalized care to strengthen teams, streamline workflows, and enhance resident experiences. Signature programs include Extraordinary Impressions, their employee culture initiative; Heartfelt Connections®, a nationally recognized memory care approach; Eversafe 360 senior safety protocols; and the Health & Wellness Navigation Program™ that provides personalized care plans addressing all aspects of well-being. The LCS Signature Experiences program infuses hospitality into every aspect of community life, creating rich, engaging experiences for residents and employees alike.
The company's excellence has earned unprecedented recognition, including being ranked #1 in Customer Satisfaction among Independent Living Senior Living Communities by J.D. Power for six consecutive years (2019-2024), winning more independent living awards than any other brand in the J.D. Power U.S. Senior Living Satisfaction Studies. Additionally, LCS received three awards from Top Workplace USA in 2023, reflecting their commitment to both resident care and employee satisfaction. As the fourth-largest operator of life plan and rental senior living communities nationwide, LCS continues to shape the future of senior living through innovation, excellence, and a deep commitment to empowering seniors to live their best lives.
People often ask...
Oakmont Gardens offers competitive pricing, with rates starting at a cost of $4,000 per month.
Oakmont Gardens offers independent living and assisted living.
There are 51 photos of Oakmont Gardens on Mirador.
The full address for this community is 301 White Oak Dr, Santa Rosa, CA 95409.
No, Oakmont Gardens does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegation that call buttons were not responded to and found the claim unfounded after reviewing the resident's status and applicable policies.
10 Mar 2026Inspection
10 Mar 2026Inspection
Identified issues with delayed pendant/call button responses and ongoing work to update the emergency disaster plan.
Type A1569.269
19 Feb 2026Complaint
19 Feb 2026Complaint
Investigated an allegation that residents' care needs weren't met and pendant call buttons were not answered promptly.
Type B1569.269(a)(6)
11 Dec 2025Inspection
11 Dec 2025Inspection
Found multiple health and safety deficiencies, including disinfectants stored in unlocked cabinets. Missing health screenings for staff and current physician reports for residents were noted, along with food storage and kitchen equipment concerns.
Type A87309(a)
Type A87411(c)(1)
Type B87411(f)
Type B87463(h)(1)
Type B87555(b)(23)
Type B87555(b)(29)
04 Sept 2025Inspection
04 Sept 2025Inspection
Identified multiple health and safety deficiencies, including medication storage left unlocked with access to residents and pre-pouring of meds, and exposed mildew in hallway walls. Also noted resident falls with EMS refusals and concerns about prompt pendant response times.
Type A87465(h)(5)
Type A87465(a)(4)
Type A1569.269(a)(6)
Type A87465(h)(2)
Type A87303(a)
17 Jul 2025Inspection
17 Jul 2025Inspection
Identified medication errors due to staff pre-pouring, resulting in seven residents receiving incorrect medications and one resident experiencing a delayed dose.
Type A87465(h)(5)
Type A87465(a)(4)
17 Jul 2025Complaint
17 Jul 2025Complaint
Investigated a complaint that staff did not respond to a resident's pendant call promptly. Records showed several delays ranging from 15 to 33 minutes before assistance was provided.
Type A1569.269(a)(6)
10 Jun 2025Inspection
10 Jun 2025Inspection
Identified a resident eloping from the premises and found outside, with a related concern about monitoring exits for residents at risk.
Type A87705(d)
10 Jun 2025Complaint
10 Jun 2025Complaint
Investigated a water shut-off incident that left residents without drinking water and access to toilets and bathing for an extended period.
Type A87211(a)(2)
Type A87468.1(a)(2)
13 May 2025Inspection
13 May 2025Inspection
Investigated a water outage and confirmed water function throughout; no licensing violations noted.
Type B87211(a)(2)
07 Feb 2025Inspection
07 Feb 2025Inspection
Observed an incident where a resident was found on the floor, breathing hard and confused with a head bump, and transported to the hospital. The resident later died, and administrators were not available to provide clarification.
14 Jan 2025Inspection
14 Jan 2025Inspection
Found several regulatory deficiencies, including missing fingerprint clearances for two staff, disinfectants stored in an unlocked cabinet, and insufficient on-file first aid/CPR training and required training hours for several staff.
Type A87412(a)(13)(B)
Type BCCR87309(a)
Type BHSC1569.618(c)(3)
Type BHSC1569.625(b)(2)
07 Nov 2024Complaint
07 Nov 2024Complaint
Investigated an allegation of unsafe sidewalk conditions. Found cracked and raised concrete near the west entrance and behind some apartments.
09 Aug 2024Inspection
09 Aug 2024Inspection
Identified a medication error where a PRN tramadol and a scheduled gabapentin were given to a resident during a night shift without a med tech on duty; no adverse reactions were observed.
Type A87465(a)(4)
09 May 2024Inspection
09 May 2024Inspection
Investigated a reported incident of a resident being touched under the covers; police were notified and interviewed.
01 Mar 2024Inspection
01 Mar 2024Inspection
Discussed the need for a qualified administrator and that certification was expected to be completed soon. No deficiencies were cited.
18 Jan 2024Inspection
18 Jan 2024Inspection
Found several regulatory deficiencies related to medication administration, hospice care planning, and dementia care requirements. Also noted missing staff training records and improper central storage of medications, risking resident safety.
Type A87465(a)(4)
Type B87412(c)(2)(D)
Type B87465(h)(5)
Type B87633(a)(4)
Type B87705(c)(5)
11 Jan 2024Inspection
11 Jan 2024Inspection
Identified deficiencies included the absence of a currently qualified administrator, toxins stored unsecured, and retaining a resident with dementia without a proper exception.
Type A87405(a)
Type A87309(a)
Type B87455(c)(3)(B)
19 Dec 2023Complaint
19 Dec 2023Complaint
Investigated the allegation that staff did not respond to call bells promptly and failed to notify the person responsible about a resident's injury and medication errors.
Type A87411(a)
Type B87211(a)(1)
12 Dec 2023Complaint
12 Dec 2023Complaint
Investigated complaint that staff did not respond to a resident's call button in a timely manner, including a 94-minute delay after a resident fall.
Type A87411(a)
12 Dec 2023Inspection
12 Dec 2023Inspection
Observed a discussion about appointing a certified administrator and related documentation; no deficiencies cited.
03 Nov 2023Inspection
03 Nov 2023Inspection
Observed that a resident left the premises and returned later after a caregiver canceled, with gaps in staff checks and questions about administrator qualifications.
Type A87468.2(d)
Type A87463(a)
Type A87405.1(a)
31 Jul 2023Inspection
31 Jul 2023Inspection
Identified that the most recent medical assessment for a resident was not retained, resulting in incomplete resident records.
Type B87506(a)(10)
Type B87458
31 Jul 2023Complaint
31 Jul 2023Complaint
Investigated allegations that staff left a resident in soiled clothing for a prolonged period, did not properly assist with toileting, did not ensure call buttons were within reach, and did not reposition the resident in a timely manner.
06 Jul 2023Complaint
06 Jul 2023Complaint
Investigated allegations about residents' dignity and being left in soiled clothing and about staff refusing care. Interviews and observations found no conclusive evidence to prove or disprove these claims.
06 Jul 2023Complaint
06 Jul 2023Complaint
Investigated an allegation that passageways were not kept free of obstruction. Found a recently installed ramp was present, and the resident was content with its placement.
20 Jan 2023Inspection
20 Jan 2023Inspection
Observed infection control measures in place, including PPE availability, staff training, and resident visitation in line with guidance; no deficiencies were cited.
20 Jan 2023Complaint
20 Jan 2023Complaint
Investigated a complaint about diets, substitutes on duty, medication administration, emergency planning, and room accommodations; found no evidence of violations.
13 Sept 2022Inspection
13 Sept 2022Inspection
During a follow-up visit, the licensing program analyst amended the D page of the 9099(A) created on 9/8/2022.
08 Sept 2022Complaint
08 Sept 2022Complaint
Identified that staff did not assist with hygiene and bathing as outlined in the resident's care plan, and that medications were mismanaged, including administering discontinued medications.
Type A87465(c)(2)
Type A87464(f)(1)(c)
19 Jul 2022Complaint
19 Jul 2022Complaint
Found pendant call response averaged about 5 minutes and wheelchair access through bathroom doors was confirmed. Accommodations complied with Title Twenty-Two regulations, and the allegations were unfounded.
10 Jun 2022Inspection
10 Jun 2022Inspection
Identified no deficiencies during a follow-up case management review.
10 Jun 2022Inspection
10 Jun 2022Inspection
Observed no deficiencies and noted infection control readiness, secure medication storage, and safety measures in place.
03 Mar 2022Inspection
03 Mar 2022Inspection
Identified that the administrator would be replaced and several documents were requested during the visit.
26 Jan 2022Inspection
26 Jan 2022Inspection
Observed occupancy of 45 residents in assisted living and 79 in independent living, in a three-story building with 56 assisted living and 107 independent living apartments. Fire clearance was approved for 69 non-ambulatory and 10 bedridden residents, and safety measures included locked medication in a secure room, stocked first aid supplies, and locked cleaning carts.
17 Dec 2021Inspection
17 Dec 2021Inspection
Investigated two recent resident death cases and reviewed hospice care plans; no deficiencies were cited.
16 Nov 2021Inspection
16 Nov 2021Inspection
Observed infection control measures in place, including PPE use, daily cleaning, and a 100% vaccination rate for staff and residents; no deficiencies cited.
06 Aug 2021Complaint
06 Aug 2021Complaint
Identified that a staff member grabbed a resident's pendant and spoke to the resident in an aggressive manner.
Type A87468.1(a)
06 Aug 2021Inspection
06 Aug 2021Inspection
Identified that an incident on June 28, 2021 involving aggressive handling of a resident was not reported to licensing within seven days as required.
Type B87211(a)(1)(D)
24 Feb 2021Complaint
24 Feb 2021Complaint
Found that the three allegations—outdated elevator inspection, a resident with an undocumented wound, and visitors not properly identified—were unfounded.
25 Mar 2020Complaint
25 Mar 2020Complaint
Found unfounded complaint of not providing 3 meals per day to residents in the Independent Living section.
07 Feb 2020Inspection
07 Feb 2020Inspection
Verified individual in question is not present, employed at the facility, or residing at the facility. No deficiencies were found during the inspection.
Type A87468.1(a)
21 Nov 2019Inspection
21 Nov 2019Inspection
Confirmed missing funds from a resident's bank account due to staff taking unauthorized checks.
04 Nov 2019Inspection
04 Nov 2019Inspection
Inspection identified deficiencies and violations in the facility, resulting in a civil penalty being assessed. Inspections showed that the facility had repeat violations over the past 12 months.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Oakmont Gardens. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakmont Gardens directly. There is no cost for this service. We are compensated by the community you select.
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