I placed my mom here for a short stay and overall I was impressed: the staff are phenomenal, caring and responsive, the place is clean and well-maintained, activities and entertainment are plentiful, and the location and pricing are very reasonable. Downsides: the building is older with small, motel-like rooms and some dark/stuffy areas, meals are serviceable but often bland, and staffing/attention can lag at times (especially upstairs/night). There's no on-site doctor, extra dementia/incontinence care is costly, and billing/paperwork (EFT policies, check delays) was frustrating. Good value for general assisted living and social residents, but I wouldn't recommend it for advanced dementia or those needing high medical oversight.
Villa Sorrento Assisted Living sits on Madison Street in Torrance, California, offering seniors a choice of studio, one-bedroom, two-bedroom, and semi-private rooms, with the option to bring favorite furniture to make each space feel more like home, and folks find the rooms to have generous closets, handy kitchenettes, views to the outside, and often a balcony or patio space, which is real nice if you like to sit and look at the trees since there are plenty of them around. Meals are provided three times a day, with snacks too, so people don't have to worry about groceries or cooking, and the staff, who stay awake around the clock, help with daily needs like hygiene, dressing, and medication reminders or management, though they'll monitor blood sugar for people with diabetes, they don't give insulin injections. Residents always find help nearby for mobility needs, even for two-person transfers, and the staff also assist with incontinence care and most daily living tasks, all while trying to encourage as much independence as possible, especially for people who only need light or moderate help.
Villa Sorrento has a real mix of people, with about 30% Asian residents from backgrounds like Japanese, Chinese, Korean, and Filipino, so there's a bit of cultural variety, and everyone is at least 55 years old. People staying here get to join in activities planned by a full-time activities director, along with devotional services offered both on site and off site, though the list of activities isn't spelled out much beyond that. There's a beautician on site for hair appointments, a podiatrist and physical therapist come by, and transportation is available for things like appointments or outings, which is handy since the building's not far from main spots in Torrance. Residents can walk or sit in indoor or outdoor common areas, smoke outside if they want, visit with friends, or join social activities that are scheduled to help people stay active and connected. The building is two stories, and the facility tries to make the transition easy for new folks and encourages friendships, with a relaxed, safe feeling thanks to the professional staff who try to be caring and watchful.
The pay structure includes private pay, private insurance, Social Security, veteran benefits, and a separate setup for care levels, which range from lighter help to more intensive support, with extra fees if a resident needs more assistance, and a $1,500 one-time community fee when moving in. Costs and fees depend on which room type folks pick and what sort of care or help they need day-to-day. Housekeeping and laundry are part of life here, and the facility offers hospice and respite care for those times when people need it, along with structured programs for learning or relaxing, all meant to make life a little easier and safer for seniors who want to keep a sense of independence. The place is overseen by Carla Chan, and it follows CDC guidelines for health and safety, especially regarding the pandemic, with supplies for protection always on hand. Villa Sorrento Assisted Living is open to visitors and services Monday through Friday during the workday, closed on weekends, and it's part of the local business community in Torrance, focusing on senior care that tries to support social lives, hobbies, and comfort without overpromising anything it can't deliver.
People often ask...
Villa Sorrento Assisted Living offers competitive pricing, with rates starting at a cost of $5,273 per month.
Villa Sorrento Assisted Living offers assisted living, memory care, and board and care.
There are 22 photos of Villa Sorrento Assisted Living on Mirador.
The full address for this community is 23450 Madison St, Torrance, CA, 90505.
Yes, Villa Sorrento Assisted Living offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
34
Inspections
1
Type A Citations
2
Type B Citations
5
Years of reports
27 Jul 2023
27 Jul 2023
Investigated a personal rights concern and health and safety conditions; observed passageways free of obstruction, a comfortable temperature, and residents in common areas with no signs of distress. Reviewed documents and conducted interviews, including rosters and a resident file, with additional materials requested; no citations issued.
05 Mar 2021
05 Mar 2021
Identified a roach infestation at the home. All other claims about staff timely assistance, cleanliness, staffing sufficiency, rough handling of residents, mishandling of medications, and failure to meet residents' needs were not supported.
§ 87303(a)
07 Jun 2022
07 Jun 2022
Investigated the allegations that staff did not tell the authorized representative about a change in the resident's condition, that a resident developed a pressure injury, that a resident was left in soiled diapers, and that staffing was insufficient. Found no evidence to support these four allegations.
08 May 2025
08 May 2025
Found no deficiencies during an unannounced annual visit. Observed that safety, infection control, and record-keeping were in good order, with posted notices and functioning equipment.
§ 9058
21 Oct 2023
21 Oct 2023
Found no deficiencies during the annual visit; infection-control measures were in place, screenings were conducted, sanitizing stations were available, and a 30-day PPE supply was maintained. Records for residents and staff were complete and accurate, and all required posters were displayed.
10 Dec 2024
10 Dec 2024
Investigated the allegation that staff did not ensure a resident's room was free of clutter. Observed clutter in one resident's room, but staff regularly cleaned and helped organize items, and most staff and residents reported rooms were kept free of clutter; found insufficient evidence to prove the allegation.
17 Aug 2024
17 Aug 2024
Found that residents' personal property went missing after laundry and some items were placed in other residents' clothing. Found that medications were administered according to physician orders and MARs for the residents reviewed, though a resident expressed a wish to self-administer, and most residents reported comfortable living accommodations with the inspected room showing adequate space.
16 Dec 2024
16 Dec 2024
Determined that a staff exclusion was issued, effective December 5, 2024, barring the individual from employment, presence, and client contact at any department-licensed site. Found the individual was not present or employed at the site, had disassociated earlier, and no deficiencies were observed during the visit.
20 May 2021
20 May 2021
Found no deficiencies after an annual infection-control inspection; observed proper screening for visitors and staff, available PPE, sanitizing stations, staff wearing face coverings, and safety equipment like fire extinguishers and smoke detectors in good condition.
17 May 2024
17 May 2024
Found no deficiencies; the site was clean, safe, and well-maintained, with functioning safety features, proper medication storage, and adequate infection control measures. Resident and staff records were complete and up to date, and residents reported satisfaction with the care.
09 Oct 2020
09 Oct 2020
Found no deficiencies related to a COVID-19 incident after interviews with the administrator and staff and a tour of the site. Additional investigation is required, including analysis of records and follow-up interviews with residents.
06 Jun 2023
06 Jun 2023
Investigated and found insufficient evidence to confirm the allegation that staff spoke inappropriately to residents, sprayed unknown chemicals into a resident's room, or stole residents' belongings. Most residents reported being treated with dignity and care, with staff denial of the allegations, while one resident’s concerns were contradicted by others.
19 Jun 2024
19 Jun 2024
Found that the allegation that staff violated residents' personal rights by placing locks on the outside of their doors was unsubstantiated.
29 Jan 2025
29 Jan 2025
Found no evidence that residents were charged more than the basic services rate. Records and interviews indicated charges matched the standard rate, and the overcharging allegation was not proven.
21 Sept 2021
21 Sept 2021
Found insufficient evidence to prove or disprove that staff sprayed a resident with an unknown chemical, as residents denied the incident and the administrator reported no corroboration or signs of exposure. Found no evidence of mail mishandling; residents could access mail in the mailroom, and staff described routine distribution.
02 Feb 2024
02 Feb 2024
Found no clear evidence to prove or disprove the claim about room temperatures, as readings varied and residents reported both comfort and occasional coldness. Found that staff and residents communicated well, and the weekly menu was posted and available to residents at the front desk.
28 Mar 2024
28 Mar 2024
Investigated the claim that staff did not seek medical attention for the resident in a timely manner. Evidence indicated the resident had falls, medical evaluation was offered, several witnesses said staff responded promptly, and no conclusive proof of neglect was found.
08 Aug 2022
08 Aug 2022
Found comprehensive infection-control measures in place, including screenings for visitors, staff, and residents, sanitizing stations, PPE supply, and posted posters; all safety systems and detectors were operable. No deficiencies identified.
17 Aug 2023
17 Aug 2023
Found no evidence supporting the allegation that staff did not provide a safe and healthful environment for a resident while in care.
17 Aug 2024
17 Aug 2024
Investigated allegations about missing personal property, mishandled medication distribution, and uncomfortable living conditions, but determined no conclusive evidence to support claims.
19 Jun 2024
19 Jun 2024
Investigated allegations of staff violating residents' personal rights by installing locks on the outside of their doors; insufficient evidence found to definitively prove or disprove these claims.
17 May 2024
17 May 2024
Confirmed a thorough inspection was conducted at the facility, finding no deficiencies and meeting all required regulations and standards. Residents expressed satisfaction with care received.
28 Mar 2024
28 Mar 2024
Found no evidence to support lack of timely medical attention allegation for a resident who fell.
02 Feb 2024
02 Feb 2024
Investigated allegations of uncomfortable room temperatures, staff communication barriers, and lack of menu availability; found no supporting evidence for any of the claims, as room temperatures appeared comfortable, staff effectively communicated with residents, and menus were readily accessible.
21 Oct 2023
21 Oct 2023
Identified no deficiencies during the inspection visit.
17 Aug 2023
17 Aug 2023
Investigated an allegation that staff failed to provide a safe and healthful environment for a resident due to chemical spraying; determined no evidence to support this claim, and interviews indicated satisfaction with the environment.
27 Jul 2023
27 Jul 2023
Investigated a "Personal Rights" complaint and conducted a health and safety check; all areas found clear of obstructions, no distress observed among residents, and relevant documents gathered for further analysis.
06 Jun 2023
06 Jun 2023
Investigated complaints of staff speaking inappropriately to residents, spraying unknown chemicals, and stealing belongings. Found insufficient evidence to support any of these allegations.
08 Aug 2022
08 Aug 2022
Confirmed sanitary conditions and infection control measures at the facility during the inspection.
07 Jun 2022
07 Jun 2022
Investigated allegations of inadequate notification to a resident's representative regarding health changes, development of pressure injuries, being left in soiled diapers, and insufficient staffing. Found insufficient evidence to substantiate these claims.
21 Sept 2021
21 Sept 2021
Interviews and records review showed that allegations of staff spraying a resident with chemicals and mishandling of residents' mail were unsubstantiated.
20 May 2021
20 May 2021
Confirmed no deficiencies during annual inspection visit focusing on infection control measures.
05 Mar 2021
05 Mar 2021
Confirmed staff handle residents in a timely manner and keep the facility clean. Identified a pest issue with cockroaches in the facility.
§ 87303(a)
09 Oct 2020
09 Oct 2020
Investigated an incident reported on 09/29/20 via tele-visit due to COVID-19 precautions; interviewed the administrator and staff, and toured the site. No deficiencies cited, with further investigation needed for record analysis and follow-up interviews with residents.