Pricing ranges from
    $5,273 – 6,854/month

    Villa Sorrento Assisted Living

    23450 Madison St, Torrance, CA, 90505
    4.0 · 71 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Good value, not for dementia

    I placed my mom here for a short stay and overall I was impressed: the staff are phenomenal, caring and responsive, the place is clean and well-maintained, activities and entertainment are plentiful, and the location and pricing are very reasonable. Downsides: the building is older with small, motel-like rooms and some dark/stuffy areas, meals are serviceable but often bland, and staffing/attention can lag at times (especially upstairs/night). There's no on-site doctor, extra dementia/incontinence care is costly, and billing/paperwork (EFT policies, check delays) was frustrating. Good value for general assisted living and social residents, but I wouldn't recommend it for advanced dementia or those needing high medical oversight.

    Pricing

    $5,273+/moSemi-privateAssisted Living
    $6,327+/mo1 BedroomAssisted Living
    $6,854+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.96 · 71 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      4.1

    Location

    Map showing location of Villa Sorrento Assisted Living

    About Villa Sorrento Assisted Living

    Villa Sorrento Assisted Living sits on Madison Street in Torrance, California, offering seniors a choice of studio, one-bedroom, two-bedroom, and semi-private rooms, with the option to bring favorite furniture to make each space feel more like home, and folks find the rooms to have generous closets, handy kitchenettes, views to the outside, and often a balcony or patio space, which is real nice if you like to sit and look at the trees since there are plenty of them around. Meals are provided three times a day, with snacks too, so people don't have to worry about groceries or cooking, and the staff, who stay awake around the clock, help with daily needs like hygiene, dressing, and medication reminders or management, though they'll monitor blood sugar for people with diabetes, they don't give insulin injections. Residents always find help nearby for mobility needs, even for two-person transfers, and the staff also assist with incontinence care and most daily living tasks, all while trying to encourage as much independence as possible, especially for people who only need light or moderate help.

    Villa Sorrento has a real mix of people, with about 30% Asian residents from backgrounds like Japanese, Chinese, Korean, and Filipino, so there's a bit of cultural variety, and everyone is at least 55 years old. People staying here get to join in activities planned by a full-time activities director, along with devotional services offered both on site and off site, though the list of activities isn't spelled out much beyond that. There's a beautician on site for hair appointments, a podiatrist and physical therapist come by, and transportation is available for things like appointments or outings, which is handy since the building's not far from main spots in Torrance. Residents can walk or sit in indoor or outdoor common areas, smoke outside if they want, visit with friends, or join social activities that are scheduled to help people stay active and connected. The building is two stories, and the facility tries to make the transition easy for new folks and encourages friendships, with a relaxed, safe feeling thanks to the professional staff who try to be caring and watchful.

    The pay structure includes private pay, private insurance, Social Security, veteran benefits, and a separate setup for care levels, which range from lighter help to more intensive support, with extra fees if a resident needs more assistance, and a $1,500 one-time community fee when moving in. Costs and fees depend on which room type folks pick and what sort of care or help they need day-to-day. Housekeeping and laundry are part of life here, and the facility offers hospice and respite care for those times when people need it, along with structured programs for learning or relaxing, all meant to make life a little easier and safer for seniors who want to keep a sense of independence. The place is overseen by Carla Chan, and it follows CDC guidelines for health and safety, especially regarding the pandemic, with supplies for protection always on hand. Villa Sorrento Assisted Living is open to visitors and services Monday through Friday during the workday, closed on weekends, and it's part of the local business community in Torrance, focusing on senior care that tries to support social lives, hobbies, and comfort without overpromising anything it can't deliver.

    People often ask...

    State of California Inspection Reports

    34

    Inspections

    1

    Type A Citations

    2

    Type B Citations

    5

    Years of reports

    27 Jul 2023
    Investigated a personal rights concern and health and safety conditions; observed passageways free of obstruction, a comfortable temperature, and residents in common areas with no signs of distress. Reviewed documents and conducted interviews, including rosters and a resident file, with additional materials requested; no citations issued.
    05 Mar 2021
    Identified a roach infestation at the home. All other claims about staff timely assistance, cleanliness, staffing sufficiency, rough handling of residents, mishandling of medications, and failure to meet residents' needs were not supported.
    • § 87303(a)
    07 Jun 2022
    Investigated the allegations that staff did not tell the authorized representative about a change in the resident's condition, that a resident developed a pressure injury, that a resident was left in soiled diapers, and that staffing was insufficient. Found no evidence to support these four allegations.
    08 May 2025
    Found no deficiencies during an unannounced annual visit. Observed that safety, infection control, and record-keeping were in good order, with posted notices and functioning equipment.
    • § 9058
    21 Oct 2023
    Found no deficiencies during the annual visit; infection-control measures were in place, screenings were conducted, sanitizing stations were available, and a 30-day PPE supply was maintained. Records for residents and staff were complete and accurate, and all required posters were displayed.
    10 Dec 2024
    Investigated the allegation that staff did not ensure a resident's room was free of clutter. Observed clutter in one resident's room, but staff regularly cleaned and helped organize items, and most staff and residents reported rooms were kept free of clutter; found insufficient evidence to prove the allegation.
    17 Aug 2024
    Found that residents' personal property went missing after laundry and some items were placed in other residents' clothing. Found that medications were administered according to physician orders and MARs for the residents reviewed, though a resident expressed a wish to self-administer, and most residents reported comfortable living accommodations with the inspected room showing adequate space.
    16 Dec 2024
    Determined that a staff exclusion was issued, effective December 5, 2024, barring the individual from employment, presence, and client contact at any department-licensed site. Found the individual was not present or employed at the site, had disassociated earlier, and no deficiencies were observed during the visit.
    20 May 2021
    Found no deficiencies after an annual infection-control inspection; observed proper screening for visitors and staff, available PPE, sanitizing stations, staff wearing face coverings, and safety equipment like fire extinguishers and smoke detectors in good condition.
    17 May 2024
    Found no deficiencies; the site was clean, safe, and well-maintained, with functioning safety features, proper medication storage, and adequate infection control measures. Resident and staff records were complete and up to date, and residents reported satisfaction with the care.
    09 Oct 2020
    Found no deficiencies related to a COVID-19 incident after interviews with the administrator and staff and a tour of the site. Additional investigation is required, including analysis of records and follow-up interviews with residents.
    06 Jun 2023
    Investigated and found insufficient evidence to confirm the allegation that staff spoke inappropriately to residents, sprayed unknown chemicals into a resident's room, or stole residents' belongings. Most residents reported being treated with dignity and care, with staff denial of the allegations, while one resident’s concerns were contradicted by others.
    19 Jun 2024
    Found that the allegation that staff violated residents' personal rights by placing locks on the outside of their doors was unsubstantiated.
    29 Jan 2025
    Found no evidence that residents were charged more than the basic services rate. Records and interviews indicated charges matched the standard rate, and the overcharging allegation was not proven.
    21 Sept 2021
    Found insufficient evidence to prove or disprove that staff sprayed a resident with an unknown chemical, as residents denied the incident and the administrator reported no corroboration or signs of exposure. Found no evidence of mail mishandling; residents could access mail in the mailroom, and staff described routine distribution.
    02 Feb 2024
    Found no clear evidence to prove or disprove the claim about room temperatures, as readings varied and residents reported both comfort and occasional coldness. Found that staff and residents communicated well, and the weekly menu was posted and available to residents at the front desk.
    28 Mar 2024
    Investigated the claim that staff did not seek medical attention for the resident in a timely manner. Evidence indicated the resident had falls, medical evaluation was offered, several witnesses said staff responded promptly, and no conclusive proof of neglect was found.
    08 Aug 2022
    Found comprehensive infection-control measures in place, including screenings for visitors, staff, and residents, sanitizing stations, PPE supply, and posted posters; all safety systems and detectors were operable. No deficiencies identified.
    17 Aug 2023
    Found no evidence supporting the allegation that staff did not provide a safe and healthful environment for a resident while in care.
    17 Aug 2024
    Investigated allegations about missing personal property, mishandled medication distribution, and uncomfortable living conditions, but determined no conclusive evidence to support claims.
    19 Jun 2024
    Investigated allegations of staff violating residents' personal rights by installing locks on the outside of their doors; insufficient evidence found to definitively prove or disprove these claims.
    17 May 2024
    Confirmed a thorough inspection was conducted at the facility, finding no deficiencies and meeting all required regulations and standards. Residents expressed satisfaction with care received.
    28 Mar 2024
    Found no evidence to support lack of timely medical attention allegation for a resident who fell.
    02 Feb 2024
    Investigated allegations of uncomfortable room temperatures, staff communication barriers, and lack of menu availability; found no supporting evidence for any of the claims, as room temperatures appeared comfortable, staff effectively communicated with residents, and menus were readily accessible.
    21 Oct 2023
    Identified no deficiencies during the inspection visit.
    17 Aug 2023
    Investigated an allegation that staff failed to provide a safe and healthful environment for a resident due to chemical spraying; determined no evidence to support this claim, and interviews indicated satisfaction with the environment.
    27 Jul 2023
    Investigated a "Personal Rights" complaint and conducted a health and safety check; all areas found clear of obstructions, no distress observed among residents, and relevant documents gathered for further analysis.
    06 Jun 2023
    Investigated complaints of staff speaking inappropriately to residents, spraying unknown chemicals, and stealing belongings. Found insufficient evidence to support any of these allegations.
    08 Aug 2022
    Confirmed sanitary conditions and infection control measures at the facility during the inspection.
    07 Jun 2022
    Investigated allegations of inadequate notification to a resident's representative regarding health changes, development of pressure injuries, being left in soiled diapers, and insufficient staffing. Found insufficient evidence to substantiate these claims.
    21 Sept 2021
    Interviews and records review showed that allegations of staff spraying a resident with chemicals and mishandling of residents' mail were unsubstantiated.
    20 May 2021
    Confirmed no deficiencies during annual inspection visit focusing on infection control measures.
    05 Mar 2021
    Confirmed staff handle residents in a timely manner and keep the facility clean. Identified a pest issue with cockroaches in the facility.
    • § 87303(a)
    09 Oct 2020
    Investigated an incident reported on 09/29/20 via tele-visit due to COVID-19 precautions; interviewed the administrator and staff, and toured the site. No deficiencies cited, with further investigation needed for record analysis and follow-up interviews with residents.

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