Santa Fe Post Acute

    247 E Bobier Dr, Vista, CA, 92084
    3.4 · 59 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but inconsistent safety

    I have mixed feelings. I saw outstanding, caring staff (Beatriz, Denise, Yesenia and others), smooth admissions, good PT/OT, roomy clean rooms and real moments of kindness that helped my mom recover. But I also witnessed alarming neglect - ignored call lights, long med delays, patients left unattended, a deceased resident left in a room, paramedics called, and what felt like understaffing, cost-cutting and maintenance/security problems. Food and kitchen practices were poor. Bottom line: excellent individual caregivers and some strong services, but inconsistent care and safety issues mean you should watch closely before committing.

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    3.41 · 59 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.7
    • Meals

      2.3
    • Amenities

      3.3
    • Value

      3.0

    Location

    Map showing location of Santa Fe Post Acute

    About Santa Fe Post Acute

    Santa Fe Post Acute is a skilled nursing facility belonging to Bayshire Senior Communities, and you'll find it handles many needs for seniors who've just left the hospital or need extra care, with 187 certified beds and ownership by Vista Op Co LLC and Vista Post Acute Center LLC, which folks will see as part of the Serrano Group. Santa Fe Post Acute provides short-term rehabilitation, memory care, and post-acute care, so some residents are there for a few weeks between hospital and home, while others stay longer if frailer or need ongoing care, and the building offers semi-private rehab suites, comfortable shared areas, and Wi-Fi for residents. The care team has registered nurses, licensed vocational nurses, therapists, a registered dietitian/nutritionist, restorative nursing assistants, and a medical director, with a nurse available any time of day or night, along with in-house therapy staff who see to physical, occupational, and speech therapy, and people get help with activities like walking, daily self-care, medication, neurologic rehab, joint replacement care, wound care, pain management, diabetes management, and fall prevention. There's a strong focus on helping residents recover from surgery, strokes, trauma, or other serious health matters, with IV therapy nurses for antibiotics and nutrition, and a program for helping those who need special retraining in daily living skills or balance. Meals come with special programming for dietary needs, there's daily housekeeping and laundry service, and each room has an emergency call button. You'll notice complaints and inspection reports on record, counting 64 reported deficiencies in recent inspections-including infection control concerns and missed timelines for resident assessments and care plans-and the nurse turnover rate sits high, with 65.4% of nurses leaving yearly, which is much higher than the state average, plus the nurse staffing hours per resident fall below what's common in California. For folks thinking about staying longer, it's worth pointing out that the facility does have memory care, pain groups, support for incontinence and ostomy, and programs for cardiac, stroke, and diabetes care. Sharron Clark's managed Santa Fe Post Acute since 2016. The license number is #80000339. Santa Fe Post Acute works as a place where people focus on recovery and getting stronger, doing their best to help people stay comfortable and safe, even though inspection records show there are things the place continues to work on.

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