MacKenzie Place - Colorado Springs

    1605 Elm Crk Vw, Colorado Springs, CO 80907
    • Independent Living
    • Assisted Living
    • Memory Care

    Upscale caring senior living community

    I toured the community and moved my mom in - it feels like a country-club: beautiful, spotless, well-appointed apartments with excellent safety features. The staff are warm, attentive and made the transition easy; dining is restaurant-quality with multiple venues and generous portions. There are tons of activities, great fitness/pool/spa amenities, shuttle service and easy access to healthcare - I'd recommend it to families seeking upscale, caring senior living.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.22·(185)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.3
    • Meals

      4.5
    • Amenities

      4.4
    • Value

      2.3

    Pros

    • Resort-style, upscale environment
    • Multiple on-site dining venues and bar
    • High-quality restaurant-style meals
    • Flexible dining hours and menu options
    • Engaged, personable staff and strong staff–resident rapport
    • Extensive activities program and scheduled outings
    • On-site transportation and shuttle service
    • Indoor pool, saltwater spa, and fitness center
    • On-site therapy services and healthcare access
    • Multiple care levels (independent, assisted, memory care)
    • Clean, well-maintained grounds and common areas
    • Spacious apartments, cottages, and varied housing options
    • Concierge-style amenities (salon, theater, library, game rooms)
    • Accessible design and safety features

    Cons

    • High cost and complex fee structure
    • Inconsistent food quality across chefs and periods
    • Gaps in clinical oversight and medication-management processes
    • Variable memory-care staff training and capability
    • Staffing shortages and resource constraints
    • Inflexible infection-control policies during outbreaks
    • Front-desk and administrative communication inconsistencies
    • Inconsistent accommodation of dietary restrictions
    • Limited availability of preferred apartment configurations
    • Large facility scale and layout can be difficult to navigate
    • Maintenance responsiveness and amenity reliability issues
    • Equitable treatment and staff conduct

    Summary of reviews

    MacKenzie Place in Colorado Springs consistently appears as an upscale, resort-like senior living community with a broad amenity set and multiple housing options. Reviewers frequently highlight well-maintained common areas, spacious apartments and cottages, and extensive concierge-style amenities such as multiple restaurants and a bar, salon, theater, library, fitness center, indoor pool and spa. The property’s design and accessible features receive positive attention, and many families describe an inviting, country-club atmosphere.

    Dining and activities are often cited as core strengths. The community offers several on-site dining venues, flexible dining times, themed meals, and a menu-driven, restaurant-style experience; many reviewers praised portion sizes, presentation, and attentive restaurant service. A wide program of social, fitness, and cognitive activities — from exercise classes and brain programs to trips, dances, and shuttle-provided outings — supports social engagement and independence for active residents. On-site therapy services and proximity to medical providers are additional practical benefits for families concerned about access to care.

    Staff and care quality assessments are mixed. A large body of comments describe staff as personable, attentive, professional, and long-tenured, with strong staff–resident rapport and proactive engagement. These reports form a clear pattern of compassion and hospitality in daily interactions, particularly in independent-living contexts. However, there are recurring operational concerns: inconsistent clinical oversight, lapses in medication-management processes, variable memory-care staffing and training, and instances of delayed responsiveness. These issues appear most frequently in higher-acuity care levels and during periods of staffing strain.

    Management and operational patterns merit careful review by prospective families. Commonly noted drawbacks are the community’s relatively high cost, complex fee schedules (including ancillary food surcharges and periodic rent increases), limited availability of preferred unit types, and occasional discrepancies between sales promises and administrative follow-through (for example, security or billing commitments). Maintenance or amenity reliability issues (such as delayed repairs) and front-desk communication variability were also raised. Several reviewers expressed that infection-control policies during the COVID period were experienced as restrictive and that those restrictions affected resident wellbeing.

    There are also isolated but serious concerns that prospective families should investigate directly: instances that imply failures in clinical response, complaints about equity and staff conduct, and specific administrative disputes. These were not universal across reviews but are significant enough that families considering MacKenzie Place should ask targeted questions about medication-safety protocols, staffing ratios, memory-care staff credentials and training, incident escalation and family-notification procedures, contract terms for fees and refunds, infection-control policies, and grievance/complaint processes.

    Overall, MacKenzie Place presents as a high-amenity, well-appointed community that is highly rated by many families for lifestyle, dining, and daily engagement — particularly for independent living. At the same time, variability in clinical care, staffing consistency, pricing transparency, and certain administrative practices are recurring themes that warrant direct inquiry during a visit. Recommended next steps for prospective residents include touring multiple care-level areas, sampling meals, reviewing staffing and clinical protocols in writing, clarifying all fees and contract terms, and speaking with current residents and families about both daily life and how incidents are handled.

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    Location

    Map showing location of MacKenzie Place - Colorado Springs

    MacKenzie Place - Colorado Springs is located at 1605 Elm Crk Vw, Colorado Springs, CO, 80907.

    About MacKenzie Place - Colorado Springs

    MacKenzie Place - Colorado Springs sits near the foothills of the Rocky Mountains, so you get some really nice views and a feeling of openness, and the whole place kind of feels like a resort or a small town where neighbors know each other, and everything's set up to be comfortable, easy, and lively for people who like staying busy or just want some quiet peace. Residents can pick from cottages, one- or two-bedroom apartments, or a memory care studio, all made to be accessible, home-like, and safe, with details like full kitchens, washers and dryers in the apartments, easy controls for heat and air, balconies, and built-in emergency systems-plus, the spaces fit folks who have pets, so people often bring dogs or cats along, and there are pet care options, too, which takes a load off for many.

    The community covers a full range of care-independent living, assisted living, and memory care-so someone can move through different levels if their needs change over the years and won't have to leave the place they know. There's a focus on keeping everyone as independent as possible and helping with what's needed, whether that's light, medium, or even heavier assistance; the staff includes nurses, medication techs, care managers, and they bring in outside specialists like therapists or doctors for extra support, which is helpful because residents sometimes need anything from simple reminders to managing more complex health issues, including monitoring diabetes, handling incontinence, and providing two-person or mechanical lift transfers. For those living in the memory care building, safety is top priority-people wear special bracelets to help keep track if someone's prone to wandering or might need extra protection, and the staff's trained to handle challenging behaviors, which means the place can accommodate people who feel anxious, act out, or have dementia-related issues, and they do this without making folks feel locked away or isolated.

    MacKenzie Place offers many different activities, so folks can join in yoga, Tai Chi, stretching, brain fitness games, art and cooking classes, water aerobics in the indoor pool, music, intergenerational programs, trivia, karaoke, wine tasting, or just walk the nature trails and enjoy the gardens, and the activity director usually finds something that gets people talking, learning, and feeling at home. Dining stands out, too, because there's a restaurant-style dining room with chefs serving healthy, seasonal meals made with local ingredients, plus a bistro, bar, private dining rooms for family, and room service if someone wants to eat at home-there's also an anytime dining model, and they cater to special diets like gluten-free, vegan, low-sodium, and so on.

    The community takes care of the day-to-day stuff that can wear you down, such as housekeeping every week, full-service maintenance for apartments, quick laundry services, and offers transportation if someone wants to shop or go on group outings, and there's even at-cost rides if extra travel's needed. Other amenities are pretty robust, from a game room, arts and crafts spaces, movie theater, swimming pool and hot tub, to on-site salon, spa, Wi-Fi everywhere, and concierge services along with travel planning-folks say it's got more fun and amenities than most retirement places, especially for people who still want to try new things, stay active, and have some adventures, like local trips around Colorado Springs or bigger group travel through the onsite travel agency.

    People notice the staff, which residents and visitors describe as friendly, helpful, and joyful, and they're awake and available 24/7, so there's always help if needed, and you're usually greeted with a smile or at least some kindness in the halls. The community also invites people of faith to join devotional services both onsite and out in the town, and offers counseling or support as needed. Prices start at $6,260 per month for assisted living and about $5,790 for a memory care studio, with multiple levels of care provided based on personal needs. The place often gets high marks for activities, cleanliness, and hospitality, and you'll see it's recognized by awards from residents and families, which tends to mean people feel comfortable living there. The place stays current on state licensing, being a "Verified Partner," so you can trust it's regulated and up-to-date on safety and operational standards.

    About Leisure Care

    MacKenzie Place - Colorado Springs is managed by Leisure Care.

    Founded in 1976 and headquartered in Seattle, Washington, Leisure Care stands as one of the nation's largest privately held retirement and assisted living companies. Operating under the parent company One Eighty, a diversified hospitality organization, Leisure Care has established itself as a prominent player in the senior living industry for nearly five decades. The company currently operates 16 communities strategically located across six states: Alabama, Arizona, California, Colorado, Connecticut, and Florida.

    People often ask...

    MacKenzie Place - Colorado Springs offers competitive pricing, with rates starting at a cost of $6,000 per month.

    MacKenzie Place - Colorado Springs offers independent living, assisted living, and memory care.

    There are 43 photos of MacKenzie Place - Colorado Springs on Mirador.

    Yes, MacKenzie Place - Colorado Springs allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1605 Elm Crk Vw, Colorado Springs, CO 80907.

    No, MacKenzie Place - Colorado Springs does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Colorado, the Department of Public Health & Environment licenses assisted living residences, conducting inspections and investigating complaints.

    License number23L584
    StatusActive
    Facility typeAssisted Living Residence
    Capacity84 residents
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of MacKenzie Place - Colorado Springs. The information above has not been verified or approved by the owner or operator. For exact information, please contact MacKenzie Place - Colorado Springs directly. There is no cost for this service. We are compensated by the community you select.

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