Eliza Huntington Memorial Home

    99 Washington St, Norwich, CT 06360
    • Assisted Living

    Family-like community and compassionate staff

    I placed my loved one here and am grateful for the family-like community and kind, empathetic staff who are responsive and easy to communicate with. The nurses and team go above and beyond-low turnover, clean and beautiful, homey atmosphere, delicious meals, and amazing transitional support-I'm very pleased overall.

    Loved one of resident
    Jul 2026

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    Reviews

    5.00·(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Family-like community atmosphere
    • Caring, kind, and empathetic staff
    • Responsive and communicative staff
    • Staff who go above and beyond
    • Dedicated staff with low turnover
    • Excellent nursing team
    • Strong transitional living support
    • Clean and beautiful facility
    • Homey, comfortable atmosphere
    • Delicious meals
    • Easy communication with staff
    • Positive, grateful family sentiment

    Summary of reviews

    Overall sentiment in the provided reviews for Eliza Huntington Memorial Home is strongly positive. Multiple reviewers emphasize a warm, family-like community and repeatedly praise the staff for their caring, kind, and empathetic approach. The dominant themes are high-quality interpersonal care, clear and easy communication between staff and families, and a facility environment that feels both clean and homey. There are numerous specific mentions of staff going above and beyond, and families express gratitude for the support their loved ones receive.

    Care quality and staff: Reviews converge on the view that the staff are a major strength. Descriptors used include dedicated, caring, kind, empathetic, responsive, and communicative. Nurses and the broader care team are called out as "awesome" and reviewers note that staff make extra efforts that exceed expectations. Low staff turnover is mentioned, which supports perceptions of continuity and stability in caregiving. Easy communication with staff is highlighted repeatedly, suggesting reliable channels for family updates and coordination of care.

    Facilities and dining: The physical environment is described as clean, beautiful, and homey. Reviewers contrast a professional level of cleanliness with a comfortable atmosphere that helps residents feel at home. Dining receives positive attention as well, with comments that meals are delicious. The combination of a well-maintained facility and appealing dining helps reinforce the overall impression of a residence that attends to both clinical and quality-of-life needs.

    Special programs and transitions: One recurring point is strong transitional living support. Reviewers specifically call out the facility's ability to support residents through transitions, which may indicate effective discharge planning, short-term rehabilitation, or move-in assistance. This is presented as an "amazing" element of the service offering and is a concrete operational strength noted by families.

    Community and family experience: Multiple reviews reflect a sense of community pride and family-like bonds among residents and staff. Families explicitly state gratitude, and the combination of a warm atmosphere, attentive staff, and accessible communication appears to create trust and satisfaction. Positive references to the nurses and broader care team reinforce that both clinical and relational aspects of care are being met well.

    Notable absences and limitations in the review set: The reviews provided are uniformly positive and focus largely on staff, atmosphere, cleanliness, dining, and transitional support. There is little to no specific information about activity programming, management practices beyond low turnover, detailed clinical outcomes, cost or contract terms, safety incidents, or long-term therapeutic services. Because of that, while the available data paints a very favorable picture, prospective residents and families should recognize the limited scope of these summaries and seek additional details about medical care levels, activities and social programming, medication management, staffing ratios, licensing or inspection records, and pricing.

    Conclusion and implications: In summary, Eliza Huntington Memorial Home is consistently described by reviewers as a caring, community-oriented facility with strong nursing and staff performance, excellent communication, appealing meals, and a clean, homey environment. The clear strengths are relational and environmental; operational strengths like low staff turnover and effective transitional living support further bolster confidence. To form a fully rounded assessment, however, potential residents and families should follow up on areas not covered in these reviews, particularly specifics about clinical services, activity schedules, and administrative practices.

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    Location

    Map showing location of Eliza Huntington Memorial Home

    Eliza Huntington Memorial Home is located at 99 Washington St, Norwich, CT, 06360.

    About Eliza Huntington Memorial Home

    Eliza Huntington Memorial Home is a residential care home at 99 Washington Street in Norwich, Connecticut, and this place has a long history going back to 1872, even though the house itself dates all the way to 1832 with its old-style Greek Revival details out front, and when you look around, you'll see pleasant grounds and an old-fashioned house that has been welcoming senior women for generations, particularly those who can't manage alone but don't need nursing care. The home has private rooms with private baths, well-balanced meals every day, and caregivers-Personal Care Aides certified and trained through the Connecticut Department of Public Health MASTSR program-who help with medication and personal care, and they keep a close eye on nutrition and medical needs for everyone living there, which makes it feel safer for both residents and their families. People eat together, take part in activities, enjoy outings or events when they're up to it, and the staff treats residents with respect, dignity, and kindness, just like the original mission called for-a warm heart and open hand. The home has an accessible gallery, hair salon, library, patio, and cozy lounges where you can spend quiet time or chat with others, and every room can be decorated with your own things from home, which helps it feel comfortable and personal. Meals are cooked fresh, and dietary needs get special attention, while staff help supervise medication-though this isn't a nursing home-so people keep as much independence as they're able. Eliza Huntington Memorial Home, created as a memorial to Eliza Huntington based on her husband's will, uses an endowment fund to keep running, and ever since its start, it's offered a place to call home for respectable and indigent aged females, giving structure and supervision when someone's not able to live on their own, but still wants a peaceful, home-like place with others nearby. You can find more information, stories about its history, details about life at the home, and even a gallery of photos online, and there's a way to schedule tours and learn about all the ways the home supports residents day to day.

    People often ask...

    Eliza Huntington Memorial Home offers assisted living.

    The full address for this community is 99 Washington St, Norwich, CT 06360.

    No, Eliza Huntington Memorial Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Connecticut, the Department of Public Health licenses assisted living services and residential care homes and posts the resulting inspection reports and plans of correction.

    License number930422
    Facility typeResidential Care Home
    License classActive
    LicenseeThe Eliza Huntington Memorial Home of Norwich, Inc
    Care servedRecreation
    EffectiveOctober 1st, 2008
    ExpiresSeptember 30th, 2026
    Special certificationRCH.1279
    View the official license record

    Inspection Reports

    1

    Reports

    5

    Citations

    0

    Complaints

    4

    Years

    15 Sept 2022Plan of Correction
    Found multiple deficiencies including missing staff evaluations, improper temperature and sanitation records, and fire/safety documentation gaps.
    • Section 19-13-D6 (c) Administration (1) and/or (c) Administration (4)Administration requirements – annual employee performance evaluations
    • Section 19-13-D6 (c) Administration (1) and/or (c) Administration (4)Ice machine cleaning and sanitation
    • Section 19-13-D6 (c) Administration (1) and/or (c) Administration (4)Temperature monitoring and documentation – refrigerators/freezers
    • Section 19-13-D6 (b) Physical Plant (2)(b) and/or (c) Administration (1) and/or (c) Administration (5)Sprinkler system documentation and maintenance
    • Section 19-13-D6 (c) Administration (1) and/or (m) Administration of Medications (E)(ii)(VI)Medication administration documentation

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Eliza Huntington Memorial Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Eliza Huntington Memorial Home directly. There is no cost for this service. We are compensated by the community you select.

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