Bridgeport Senior Living - Port Springs

    404 Spring Valley Rd, Altamonte Springs, FL 32714
    • Assisted Living
    • Memory Care

    Compassionate, attentive dementia care provided

    I placed my mom here and have been very pleased - compassionate, attentive staff and administrators provide personalized, dementia-aware care in a clean, home-like setting. Communication is excellent, therapies and nutritious meals keep her thriving, and the team is responsive and available 24/7, so I feel my loved one is safe, comfortable, and well cared for.

    Loved one of resident
    Jul 2026

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    Reviews

    4.68·(22)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.6
    • Meals

      4.5
    • Amenities

      4.3
    • Value

      4.7

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    Location

    Map showing location of Bridgeport Senior Living - Port Springs

    Bridgeport Senior Living - Port Springs is located at 404 Spring Valley Rd, Altamonte Springs, FL, 32714.

    About Bridgeport Senior Living - Port Springs

    Bridgeport Senior Living - Port Springs is a residential care home that serves seniors with memory care needs, including those with Alzheimer's and other forms of dementia, and the building sits in its own secured area to help residents stay safe and reduce confusion, with a computerized wandering alert system and technology-based safety bracelets that let staff know if anyone tries to leave a safe zone, and they really structure the place so people can get around with walkers or wheelchairs since there are wheelchair-accessible showers, private baths, and features built for easy mobility. The community has private and semi-private rooms, and the facility lets residents have cats or dogs, providing pet care, and they run pet therapy programs with Be an Angel Therapy Dogs Ministry, and there are regular onsite and offsite activities, from devotional services to brain fitness and art classes, stretching groups, and more. Port Springs offers meal services, with kosher and vegetarian options, and provides meals to all residents. The healthcare team includes a Medical Director, Kelly Higgins, ARNP, who specializes in dementia, plus a 24-hour staff presence, on-call doctors, and access to nurses, therapists, and visiting specialists like podiatrists and dentists. Staff help with personal care, medication management, diabetic care including blood sugar checks and insulin shots (but not slide-scale therapy), and incontinence care, reminding residents to use the restroom and help with hygiene. The care level system supports light to medium care and helps people move between beds and chairs with different kinds of hands-on assistance or mechanical lifts as needed, and the place supports those who are non-ambulatory. Amenities include indoor and outdoor common areas, cable or satellite TV and Wi-Fi, beautician services onsite, and accessible transportation and resident parking available for an extra cost, and there's support for hospice and aging in place. Bridgeport Senior Living handles several homes around Orlando and Altamonte Springs, each with port-themed names, and the Port Springs home is part of a group known for memory care in smaller, more personal settings. The facility connects residents and families through online management tools, activity calendars, and resources about Medicare, costs, placement through Purple Door FINDERS, and transition guidance from home to senior living. There are also sections on their website for endorsements, community news, senior care articles, careers, privacy, help, contact, resources, instructions on how the process works, memory reviews, and options for sharing, printing, downloading, or saving favorite information, and folks can manage their own listings or profile details online. The staff pride themselves on keeping a 24/7 referral service and are known for being friendly, understanding, and supportive, while focusing on helping seniors and their families make clear decisions about care.

    People often ask...

    Bridgeport Senior Living - Port Springs offers assisted living, memory care, and board and care.

    There are 24 photos of Bridgeport Senior Living - Port Springs on Mirador.

    The full address for this community is 404 Spring Valley Rd, Altamonte Springs, FL 32714.

    No, Bridgeport Senior Living - Port Springs does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11968616
    StatusActive
    Facility typeAssisted Living Facility
    Capacity6 residents
    View the official license record

    Inspection Reports

    28

    Reports

    0

    Type A Citations

    0

    Type B Citations

    5

    Complaints

    12

    Years

    24 Mar 2026Standard
    Investigated staff training; found evidence that required ADRD training was not completed within 30 days after hiring.
    • Class 3ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
    27 Feb 2025Standard
    Found corrections completed during a revisit; no deficiencies cited.
    17 Dec 2024Standard
    Identified deficiencies in visitation policies and in emergency preparedness; required policies and plans were not fully compliant with regulations.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    • Class 3CZ841IN-PERSON VISITATION
    04 Dec 2024
    Found no deficiencies at the time of the visit. A post-assessment and generator monitoring revisit was conducted.
    02 Oct 2024Monitor
    Found deficiencies in dietary standards and meal planning, and in emergency power planning and fuel storage.
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    27 Feb 2024Standard
    Found no deficiencies.
    05 Sept 2023Complaint
    Found deficiencies corrected during the visit.
    19 Jun 2023Complaint
    Observed multiple deficiencies related to residents’ rights and freedoms, staff training, and refund policies, including missing posted rules, inadequate training, and delayed refunds.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0170RESIDENT REFUND POLICY
    19 Jun 2023Complaint
    Observed deficiencies regarding residents' rights, relocation procedures, and refund policies, including improper relocation notices and failure to honor refunds.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0170RESIDENT REFUND POLICY
    07 Jun 2023Complaint
    Investigated complaint surveys conducted on 6/7/2023 and found no deficiencies.
    18 Jan 2023Standard
    Found no deficiencies after a re-licensure survey.
    22 Feb 2022Standard
    Found no deficiencies. The re-licensure survey was unannounced.
    • A0004LICENSURE - REQUIREMENTS
    15 Feb 2021Standard
    Found no deficiencies.
    26 Jan 2021Complaint
    Investigated an unannounced complaint and found no deficiencies.
    25 Mar 2020Standard
    Found no deficiencies. A desk review indicated compliance as of 2/10/20.
    21 Jan 2020Standard
    Identified deficiencies in maintaining required records in a readily accessible manner, including licenses, resident logs, and related documents.
    • Class 3A0160RECORDS - FACILITY
    03 Apr 2019
    Found no deficiencies during the desk review and subsequent monitoring visit.
    21 Mar 2019
    Verified no deficiencies found.
    20 Feb 2019Monitor
    Found that the written staff work schedule did not reflect correct dates and days, and an unlisted staff member was observed working.
    • Class 3A0079STAFFING STANDARDS - LEVELS
    22 Jan 2019Monitor
    Identified deficiencies in emergency environmental control, including incomplete action plan components and staff untrained on generator operation. Found during an unannounced monitoring visit.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    17 Oct 2018Standard
    Found no deficiencies. The survey conducted on 2018-10-17 identified no deficiencies.
    11 Apr 2018Standard
    Found no deficiencies.
    05 Apr 2018Standard
    Found a staffing deficiency remained uncorrected due to missing annual assessment documentation for one of four sampled staff.
    • A0078STAFFING STANDARDS - STAFF
    14 Feb 2018Standard
    Identified deficiencies in supervision, staffing, emergency planning, training, background screening, and dietary standards.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0053MEDICATION - ADMINISTRATION
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 3A0080TRAINING - CORE & COMPETENCY TEST
    • Class 4A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0181EMERGENCY PLAN APPROVAL
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    03 Oct 2016Standard
    Found no deficiencies during the licensure survey.
    22 Feb 2016Standard
    Found no deficiencies during the relicensing survey.
    04 Nov 2014Initial
    Found no deficiencies identified during the licensure survey on 2014-11-04.
    11 Mar 2014Initial
    Concluded no deficiencies were found during the licensure survey conducted on March 11, 2014.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Bridgeport Senior Living - Port Springs. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bridgeport Senior Living - Port Springs directly. There is no cost for this service. We are compensated by the community you select.

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