The Terrace of Kissimmee

    221 Park Pl Blvd, Kissimmee, FL 34741
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.79·(96)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.9
    • Meals

      1.9
    • Amenities

      3.3
    • Value

      1.5

    Pros

    • Compassionate and attentive caregiving by named staff members
    • Strong physical and occupational therapy/rehabilitation services
    • Knowledgeable and supportive admissions team
    • Thoughtful social-work and case-coordination support
    • On-site dialysis availability
    • Medicaid-friendly billing and admission options
    • Clean and well-maintained common areas and rooms (per many accounts)
    • Engaging activities and community atmosphere
    • Comfortable resident rooms and communal spaces
    • Flexible dining accommodations and diet customization
    • Effective coordination among nursing, therapy, and social services
    • Positive recovery outcomes and successful discharges for some residents

    Cons

    • Inconsistent staffing levels and high aide-to-resident ratios
    • Medication-management and timely-administration gaps
    • Inadequate family notification and communication processes
    • Incontinence-care delays and inconsistent hygiene assistance
    • Variable food quality and inconsistent meal palatability
    • Personal-property security and loss-control weaknesses
    • Visitation access barriers and restrictive visitor procedures
    • Gaps in clinical escalation and emergency-response protocols
    • Inconsistent therapy delivery and potential billing discrepancies
    • Administrative responsiveness and communication-tone issues
    • Infection-control and wound-care management concerns
    • Allegations of theft and improper medication-handling practices

    Summary of reviews

    The Terrace of Kissimmee elicits sharply polarized impressions. Many families and residents describe attentive, compassionate staff, strong rehabilitation services, effective admissions and social-work support, and a generally comfortable environment. Multiple reviewers highlighted individual caregivers and clinicians by name for prompt, kind care and noted successful therapy-driven recoveries and on-site clinical resources such as dialysis. These accounts emphasize coordinated care teams and positive outcomes for residents admitted for short-term rehabilitation.

    Counterbalancing those positive reports are recurrent operational concerns. A consistent theme is staffing variability — reviewers describe high aide-to-resident loads, long call-light response times, and delays in routine assistance such as bathing and toileting. Several accounts detail delayed or missed medication administration (including insulin), delayed clinical escalation to physicians, and instances where medication and dietary instructions appeared inconsistently followed. These issues have been associated with return transfers to hospital and wound- or infection-related complications in some cases. Collectively, these narratives point to gaps in medication-management processes and clinical escalation protocols.

    Family communication and administrative responsiveness are another area of divergence. While some families praise prompt updates and helpful social services, others describe difficulty contacting staff, slow or defensive administrative responses, discharge mismanagement, and restrictive visitation procedures that complicated family involvement. Reviewers also raised concerns about property security and item tracking, and a subset referenced serious allegations involving missing belongings and questioned medication practices.

    Dining and the physical environment receive mixed feedback. Several reviewers commend accommodating diets, flexible dining options, and clean, comfortable spaces. Conversely, others describe inconsistent meal quality and palatability, and note sanitation and odor concerns in particular units or situations. Activity programming and community atmosphere are cited positively by many, though some families felt programming and social engagement were limited for long-stay residents.

    Overall, the pattern is bifurcated: notable strengths in rehabilitation, select nursing and therapy staff, and administrative functions such as admissions and social work; alongside operational weaknesses in staffing consistency, medication administration, hygiene-assistance timeliness, family communication, and property controls. Prospective residents and families should consider an in-person tour and direct questions about current staffing ratios, medication-administration safeguards, wound-care and infection-control protocols, visitation policies, and property-security measures. Asking for recent state survey results, examples of how shift coverage is maintained, and clarification of escalation procedures may help assess whether the facility’s current operations align with an individual’s care needs.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    The Terrace of Kissimmee is located at 221 Park Pl Blvd, Kissimmee, FL, 34741.

    About The Terrace of Kissimmee

    The Terrace of Kissimmee has a pleasant and cheerful staff who treat residents kindly and look after their needs every day, which makes for a welcoming and friendly place to live, and people always seem to appreciate the gentleness that fills the halls. This community has earned awards for its social, mental, physical, and emotional activity programs, and they make sure people have a reason to get involved, whether that's with games, music, arts, walking paths, or just chatting together in the gardens or in the community room, and you'll often find someone in the activity room or even playing the grand piano in the lobby. The staff help with bathing, dressing, medications, and day-to-day living, and there's a strong nursing team with 24-hour care and board-certified doctors, psychiatrists, therapists, social workers, registered dietitians, and certified nursing assistants, and if someone needs non-ambulatory care, physical therapy, occupational therapy, speech therapy, or even in-house dialysis, those medical services are available right on-site, and the nurses work long shifts, twelve to sixteen hours, so there's always skilled care nearby when needed.

    People living here get chef-prepared meals with fresh ingredients, and special diets are handled, too, and the dining room always smells good while folks enjoy nutritious food together, and you'll find meals planned by professionals who know how to keep things both healthy and tasty. The place has independent living, assisted living, memory care for Alzheimer's or dementia, home care, nursing homes, senior apartments, and care homes, so seniors with different needs can all find the right support, and there are options for short-term rehab, long-term stays, inpatient and outpatient subacute care, respite care, hospice, and even more services that come up when needed. The facility accepts Medicaid, Medicare, hospice insurance, and private insurance to help with payment.

    Inside, each private room gives people their own bathroom, cable TV, kitchenette, phone, air conditioning, and Wi-Fi, and rooms come furnished. Outside, people enjoy gardens, courtyards, walking paths, pond views, a gazebo, and plenty of outdoor seating if they want fresh air. The building offers many community spaces, including a library, movie nights, fitness room, activity and game rooms, a spa room, and more, and residents can help run some of the activities themselves. Housekeeping, laundry, move-in coordination, concierge, and family support services help people settle in and keep things clean, and there's an emergency alert system with a 24-hour call response, so help is never far off, and you'll notice the community welcomes wheelchair users, too. Folks will see the main entrance, lobby, wide corridors, comfortable resident rooms, and therapy gyms for both occupational and physical therapy. The staff coordinate transportation and parking for customers and visitors, and you never feel lost with signs pointing the way.

    The Terrace of Kissimmee stays focused on each person's comfort and health, providing personalized care that fits what's needed, and the environment feels homelike, not clinical, making it easier for people to feel at ease, whether staying for a short time, for rehab, or living there for the long haul.

    People often ask...

    The Terrace of Kissimmee offers assisted living, memory care, and skilled nursing.

    There are 12 photos of The Terrace of Kissimmee on Mirador.

    The full address for this community is 221 Park Pl Blvd, Kissimmee, FL 34741.

    No, The Terrace of Kissimmee does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Terrace of Kissimmee. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Terrace of Kissimmee directly. There is no cost for this service. We are compensated by the community you select.

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