Pricing ranges from
    $5,674 – 7,376/month

    The Brennity at Melbourne Senior Living

    7300 Watersong Ln, Melbourne, FL 32940
    • Independent Living
    • Assisted Living
    • Memory Care

    Friendly staff, delicious dining, resort

    I toured and ultimately chose this community and I'm very pleased. The staff are friendly, professional and genuinely caring; the dining is chef-quality and delicious; activities are plentiful; and the grounds and amenities (indoor/outdoor pools, fitness, roomy cottages/apartments) are clean and resort-like. Communication and follow-up have been excellent-my family feels well cared for and at home.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.65·(224)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      3.1
    • Amenities

      3.8
    • Value

      2.2

    Pros

    • Attractive, resort-style grounds and common areas
    • Spacious independent-living apartments and cottages
    • In-unit washer and dryer in many units
    • Indoor and outdoor swimming pools, including a heated therapy pool
    • Robust activities and wellness programming
    • Restaurant-style dining and accommodating chefs
    • Housekeeping and maintenance services
    • On-site salon and rehabilitation/therapy services
    • Secure, dedicated memory-care neighborhood
    • Transportation services for appointments and outings
    • Pet-friendly accommodations
    • Home-like atmosphere and opportunities for personalization
    • Responsive admissions and move-in support
    • Private dining and room-service options

    Cons

    • High leadership turnover
    • High direct-care staff turnover
    • Understaffing and reduced staff-to-resident ratios
    • Delayed response to call buttons and incident notifications
    • Gaps in medication administration and clinical oversight
    • Inconsistent dining quality, temperature control, and meal service
    • Additional fees and recurring annual rent increases
    • Maintenance and housekeeping inconsistencies
    • Safety and environmental hazards (slippery flooring, limited shade, uneven surfaces)
    • Limited on-site nursing coverage for independent-living residents
    • Communication breakdowns between staff, management, and families
    • Pest-control and sanitation concerns in some units and areas
    • Activity access or design not always appropriate for less-mobile residents
    • Inconsistent behavioral-management practices in communal areas

    Summary of reviews

    The Brennity at Melbourne presents a divided picture: many reviewers highlight a resort-like campus with large apartments and cottages, multiple pools (including a heated therapy pool), an active wellness program, and a range of amenities such as an on-site salon, therapy services, transportation, and pet-friendly policies. Several accounts praise restaurant-style dining when the kitchen is fully staffed and an adaptable admissions team and sales staff who facilitate smooth move-ins. The community’s size and variety of housing types (independent living, assisted living, memory care, and cottages) are strengths for families seeking continuity of care and options to age in place.

    Care quality and staffing are areas with the most variation. Positive reports describe compassionate, attentive aides and effective response to falls and acute needs when staffing is adequate. However, a clear pattern of staff shortages, high turnover, and leadership changes has been associated with delayed call-button responses, lapses in medication administration and clinical follow-up, and reduced staff presence on some shifts. Families report gaps in incident reporting and in timely communication after falls or medical events. These operational weaknesses have sometimes translated into transfers out of the community when clinical needs increased.

    Dining and food service are polarizing. When operating as intended, reviewers describe chef-driven, restaurant-level meals, made-to-order options, and attentive dining-room service. At other times the program has shifted to pre-orders, buffets, or limited menus; reviewers cite inconsistent meal temperature, bland or under/overcooked items, and service interruptions. Changes in dining staffing and menu policies — including imposed reservation systems and additional charges for certain services — are recurring themes.

    Activities and wellness programming are commonly cited as strengths: active calendars, fitness and functional-therapy classes, social clubs, continuing-education offerings, and well-run outings contribute to resident engagement. That said, accessibility and equity of programming have been questioned where new amenities or activity schedules are less usable by residents with limited mobility or advanced age, and some activities have been moved behind fee structures.

    The physical plant and maintenance record are likewise mixed. The campus, public spaces, and newer cottages are frequently described as attractive, hotel-like, and well-appointed. At the same time, reviewers cite maintenance inconsistencies (delays in repairs, repeated appliance issues, mold concerns in some areas), environmental safety items (slippery tile floors, limited shaded outdoor walking areas), and uneven housekeeping in certain wings. Pest-control and sanitation concerns appear in a subset of reports and have been raised as operational issues to monitor.

    Management and business practices are a central concern for many reviewers. Frequent executive and departmental leadership turnover, perceived unresponsiveness from corporate, recurring rent increases and supplemental charges, and inconsistently enforced policies underpin dissatisfaction among some residents and families. There are also isolated but serious allegations of safety and security incidents; such claims have generated significant alarm among families and warrant thorough review by prospective residents and regulators.

    In summary, Brennity at Melbourne offers many of the amenities and lifestyle elements prospective residents seek — attractive grounds, spacious units, robust programming, and the potential for high-quality dining and attentive care. At the same time, the facility exhibits notable operational risks tied to staffing stability, clinical oversight, dining consistency, maintenance follow-through, and management continuity. Prospective residents and families should weigh the appeal of the campus and services against these operational patterns, confirm current staffing and clinical coverage levels, review the fee and rent-increase structure, ask about recent leadership changes and incident reporting practices, and, where possible, speak directly with current residents and families about recent trends in care and service delivery.

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    Location

    Map showing location of The Brennity at Melbourne Senior Living

    The Brennity at Melbourne Senior Living is located at 7300 Watersong Ln, Melbourne, FL, 32940.

    About The Brennity at Melbourne Senior Living

    The Brennity at Melbourne Senior Living sits in Melbourne, Florida, and gives people aged 55 and up several types of care, with independent living, assisted living, and memory care options all on one campus, and you'll find it has pretty much everything you'd expect plus some extras people might enjoy, like cottages with garages and laundry rooms, apartments, and villas with a pond view, even screened-in porches where you can sit outside while staying out of the sun. There's a big focus on letting people make their own choices and keep their independence, with daily help and care plans that match each person's needs, and the memory care program pays special attention to folks with Alzheimer's or dementia-there's always fully trained staff around who know how to help. Residents can swim in a big indoor pool with a beach mural and accessibility features, soak in a hot tub, lounge in outdoor pool areas with crystal-clear water and a basketball hoop, or head to the fitness center full of equipment, and every space-like den areas with daybeds, living rooms with hardwood floors, a modern kitchen with granite countertops, or the bright yellow two-story main building-looks designed with seniors' comfort and safety in mind, since you'll spot things like walk-in showers with grab bars. The Brennity offers meals through a chef-led program in a restaurant-style dining room with chandeliers and a grand piano, or enjoy snacks in a cozy refreshment area with bar stools. You'll find activity spaces all over: a game room with shuffleboard and leather seating, a computer room for emails or games, and a common area with a TV and bar for social times. The community also has a salon and beautician onsite, devotional services, social gatherings, and both on and offsite trips, run by their own Activities Director, and there's scheduled transportation for errands or doctor visits. For people who need more support, the assisted living and memory care wings have private apartments and communal spaces, with programs to focus on keeping minds active and safe, and there's a Resident Council to help shape the daily life of the place. With lawns, landscaping, pet park, a dining room, and covered porches, it's set up for easy walks and outdoor time. The Brennity uses a continuing care retirement community model, so if your needs change, you won't have to move far, and with daily housekeeping, maintenance, and support, folks here seem to settle in, enjoy meals, activities, and company, and still have a lot of choice about how they spend their days.

    About Sagora Senior Living

    The Brennity at Melbourne Senior Living is managed by Sagora Senior Living.

    Sagora Senior Living, founded in 1990 under The Covenant Group, has established itself as one of the nation's top 50 senior housing operators and a leading provider of comprehensive senior living services. Headquartered in Fort Worth, Texas, the privately-owned company has experienced remarkable growth, expanding from 61 communities in 2023 to 95 communities by 2025, representing a 56% increase in just two years. The company operates across 12 states, with significant presence in Texas, Oklahoma, Florida, Alabama, California, New York, Ohio, West Virginia, Mississippi, and Nebraska.

    People often ask...

    The Brennity at Melbourne Senior Living offers competitive pricing, with rates starting at a cost of $5,674 per month.

    The Brennity at Melbourne Senior Living offers independent living, assisted living, and memory care.

    There are 110 photos of The Brennity at Melbourne Senior Living on Mirador.

    Yes, The Brennity at Melbourne Senior Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 7300 Watersong Ln, Melbourne, FL 32940.

    No, The Brennity at Melbourne Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11967587
    StatusActive
    Facility typeAssisted Living Facility
    Capacity96 residents
    View the official license record

    Inspection Reports

    97

    Reports

    0

    Type A Citations

    0

    Type B Citations

    60

    Complaints

    14

    Years

    21 May 2026Standard
    Investigated a complaint and generator monitoring; found no deficiencies. No deficiencies identified.
    05 Feb 2026Complaint
    Found no deficiencies during a complaint investigation.
    03 Feb 2026Complaint
    Investigated complaints and found no deficiencies.
    • A0004LICENSURE - REQUIREMENTS
    03 Feb 2026Complaint
    Concluded that no deficiencies were found after a follow-up on a complaint.
    • A0001DEFINITIONS
    03 Feb 2026Complaint
    Investigated a complaint and found no deficiencies.
    04 Dec 2025Complaint
    Identified deficiencies in medication records; daily medication observation records were not maintained for residents receiving assistance with medications.
    • ZZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • A0054MEDICATION - RECORDS
    04 Dec 2025Complaint
    Found deficient policies and procedures and missing or incomplete documentation related to advance directives and the DH Form 1896; several deficiencies were not corrected during the visit.
    • A0001DEFINITIONS
    • A0076DO NOT RESUSCITATE ORDERS (DNROS)
    03 Dec 2025Complaint
    Investigated deficiencies in supervision and medication management, including issues with resident safety and proper medication administration.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    19 Nov 2025Complaint
    Found no deficiencies after revisiting the complaint.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    13 Nov 2025Complaint
    Found no deficiencies.
    • A0004LICENSURE - REQUIREMENTS
    17 Sept 2025Complaint
    Identified deficiencies in medication administration documentation, including improper or incomplete medication records and required physician evaluations.
    • Class 3A0054MEDICATION - RECORDS
    • ZZ000INITIAL COMMENTS
    • Class 3ZZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • ZZ828ADMINISTRATIVE FINES; VIOLATIONS
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    16 Sept 2025Complaint
    Identified deficiencies in emergency planning, recordkeeping, and safety procedures, including issues with emergency management documentation and compliance with related rules.
    • A0160RECORDS - FACILITY
    • A0200EMERGENCY ENVIRONMENTAL CONTROL
    12 Sept 2025Complaint
    Investigated resident records and found deficiencies in documentation, including missing demographic sheets and missing evidence of the executed forms.
    • Class 3A0076DO NOT RESUSCITATE ORDERS (DNROS)
    • A0004LICENSURE - REQUIREMENTS
    03 Sept 2025Standard
    Found no deficiencies.
    06 Aug 2025Complaint
    Investigated a complaint; found deficiencies in daily medication observation recording, facility records accessibility, and emergency management planning.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    09 Jun 2025Standard
    Investigated deficiencies found in reporting incidents, medication handling, and staff training across multiple areas. Several findings indicate failures to meet regulatory requirements and maintain required documentation.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0160RECORDS - FACILITY
    • ZZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • A0001DEFINITIONS
    29 Jan 2025Complaint
    Investigated a revisit to a previously reported complaint and found the deficiencies were corrected during the visit.
    11 Dec 2024Complaint
    Identified deficiencies in resident care and safety practices, including inadequate background screenings, staffing levels, and elopement controls.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3AN277LNS - RESIDENT CARE STANDARDS
    • CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
    • CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • ZZ000INITIAL COMMENTS
    • A0001DEFINITIONS
    • AN278LNS - RECORDS
    25 Jul 2024Complaint
    Determined that deficiencies identified in two complaints were corrected at the time of the survey.
    10 Jun 2024Complaint
    Investigated deficiencies in medication administration records, staff training for self-administration, and emergency environmental controls.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    16 Oct 2023Standard
    Found a deficiency during the re-licensing survey and complaint review; it was corrected at the time of the desk review.
    04 Oct 2023Complaint
    Investigated complaints and found no deficiencies during the visit.
    29 Aug 2023Standard
    Identified deficiencies in emergency management planning and on-site fuel/power readiness, including plan accessibility, fuel supply, and resident notification requirements.
    • A0200EMERGENCY ENVIRONMENTAL CONTROL
    29 Aug 2023Complaint
    Concluded that the previously cited deficiencies were corrected during the revisit on 2023-08-29.
    12 Jul 2023Monitor
    Identified generator deficiencies; two of four generators remained inoperable.
    • A0004LICENSURE - REQUIREMENTS
    10 Jul 2023Standard
    Identified multiple deficiencies in resident health assessments, staff training and orientation, medication management, dietary planning, and emergency preparedness.
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0161RECORDS - STAFF
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    • Class 3CZ830EMERGENCY MANAGEMENT PLANNING
    • Class 3CZ841IN-PERSON VISITATION
    • A0080TRAINING - CORE & COMPETENCY TEST
    16 May 2023Complaint
    Found deficiencies in supervision and safety, with residents at risk due to inadequate monitoring and missing required information postings and policies.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    20 Mar 2023Complaint
    Concluded that the deficiencies identified in the prior survey were corrected during the visit.
    16 Mar 2023Complaint
    Found the deficiency corrected at the time of the survey following a complaint investigation.
    24 Jan 2023Complaint
    Identified deficiencies in elopement drill participation and documentation for direct care staff.
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    24 Jan 2023Complaint
    Found no deficiencies identified during the complaint investigation.
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    15 Dec 2022Complaint
    Found deficiencies related to residents' rights and the facility's policies, including the need for a written house rules document and adequate privacy, grievance processes, and resident interactions across several pages.
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0001DEFINITIONS
    01 Nov 2022Complaint
    Investigators found deficiencies in supervision and daily care, with multiple safety incidents and health concerns documented during the investigation.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    27 Jan 2022Standard
    Found deficiencies in medication recordkeeping and monitoring, including inaccurate electronic medication administration records and lack of timely notification to physicians or family when medications were unavailable.
    • A0025RESIDENT CARE - SUPERVISION
    • A0054MEDICATION - RECORDS
    27 Jan 2022Complaint
    Investigated a follow-up on complaint investigations and found a deficiency that was corrected.
    03 Nov 2021Complaint
    Found a deficiency in medication handling where an unlicensed staff member assisted with self-administration and did not follow required procedures.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    03 Nov 2021Complaint
    Investigative findings showed several deficiencies in health assessments, resident records and rights, staff training, and related care practices. The findings indicate noncompliance with state rules of care, documentation, and resident protections.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    • A0001DEFINITIONS
    • A0025RESIDENT CARE - SUPERVISION
    • A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • A0053MEDICATION - ADMINISTRATION
    • A0054MEDICATION - RECORDS
    • A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • A0075USE OF PERSONNEL; EMERGENCY CARE (AED)
    • A0081TRAINING - STAFF IN-SERVICE
    • A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • A0088ALZHEIMER'S/OTHER DISORDERS - DISCLOSURES
    • A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • A0091TRAINING - DOCUMENTATION & MONITORING
    • A0160RECORDS - FACILITY
    • A0164RECORDS - INSPECTION AVAILABILITY
    • A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • A0166RISK MGMT & QA; LIABILITY CLAIM REPORT
    • A0167RESIDENT CONTRACTS
    • A0168RESIDENT REFUND POLICY
    • A0170RESIDENT REFUND POLICY
    • A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
    • A0200EMERGENCY ENVIRONMENTAL CONTROL
    • A0300FACILITY CLOSURE
    • AE200ECC - LICENSING
    • AE201ECC - POLICIES
    • AE202ECC - PHYSICAL SITE REQUIREMENTS
    • AE205ECC - HEALTH ASSESSMENT
    • AE206ECC - SERVICE PLANS
    • AE207ECC - SERVICES
    • AE209ECC - DISCHARGE
    • AN275LNS - LICENSING
    • AN276LNS - NURSING SERVICES
    • AN277LNS - RESIDENT CARE STANDARDS
    • AZ803LICENSE REQUIRED; DISPLAY
    • CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • CZ817MINIMUM LICENSURE REQUIREMENT - INFORM AHCA
    • CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • CZ827UNLICENSED ACTIVITY
    • E0309STAFFING REQUIREMENTS
    • ZZ814BACKGROUND SCREENING CLEARINGHOUSE
    • ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    • ZZ827UNLICENSED ACTIVITY
    17 Aug 2021Complaint
    Identified deficiencies from a complaint investigation conducted on 8/16/21 and 8/17/21 during a re-licensure revisit survey.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0089ALZHEIMER'S/OTHER DISORDERS - SPECIAL CARE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0161RECORDS - STAFF
    • CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    17 Aug 2021Complaint
    The findings show multiple deficiencies in health assessments, resident monitoring, and medication-related processes, indicating noncompliance with required state rules for health assessments and resident care.
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0089ALZHEIMER'S/OTHER DISORDERS - SPECIAL CARE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
    • Class 3A0160RECORDS - FACILITY
    • Class 3A0161RECORDS - STAFF
    • CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • A0080TRAINING - CORE & COMPETENCY TEST
    • A0001DEFINITIONS
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    • A0010ADMISSIONS - CONTINUED RESIDENCY
    • A0053MEDICATION - ADMINISTRATION
    • A0125FISCAL - SURETY BONDS
    • A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
    • A0164RECORDS - INSPECTION AVAILABILITY
    • A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    • A0025RESIDENT CARE - SUPERVISION
    • A0300FACILITY CLOSURE
    • A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • CZ827UNLICENSED ACTIVITY
    • E0309STAFFING REQUIREMENTS
    • ZZ814BACKGROUND SCREENING CLEARINGHOUSE
    • ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    • ZZ817MINIMUM LICENSURE REQUIREMENT - INFORM AHCA
    • ZZ828ADMINISTRATIVE FINES; VIOLATIONS
    • ZZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
    • ZZ809PROOF OF FINANCIAL ABILITY TO OPERATE
    05 May 2021Standard
    Deficiencies identified in admission criteria, resident health assessments, and overall resident rights and care planning. Findings show residents admitted without meeting required criteria and health assessments documentation was not properly completed.
    • Class 3A0007ADMISSIONS - CRITERIA
    • Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • Class 3A0162RECORDS - RESIDENT
    • Class 3AE203ECC - STAFFING REQUIREMENTS
    • Class 3AE206ECC - SERVICE PLANS
    • Class 3AE207ECC - SERVICES
    • Class 3AE210ECC - TRAINING
    • A0078STAFFING STANDARDS - STAFF
    • A0080TRAINING - CORE & COMPETENCY TEST
    • A0085TRAINING - NUTRITION & FOOD SERVICE
    • A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
    25 Feb 2021Complaint
    Investigated a second revisit following a complaint investigation and infection control monitoring. Found no deficiencies at the time of the visit.
    25 Feb 2021Complaint
    Found no deficiencies related to the complaint investigation and infection-control monitoring.
    04 Feb 2021Complaint
    Determined that required background screening information for staff was not reported timely and that the clearinghouse roster was not maintained, with deficiencies remaining uncorrected.
    • CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • A0025RESIDENT CARE - SUPERVISION
    21 Dec 2020Complaint
    Identified deficiencies in care documentation and record-keeping, including unnotified health concerns and missing DOH documentation.
    • A0025RESIDENT CARE - SUPERVISION
    • A0160RECORDS - FACILITY
    19 Nov 2020Complaint
    Found deficiencies in supervision, elopement drills, and record-keeping after residents eloped, and lapses in medication management tied to the elopement.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0160RECORDS - FACILITY
    29 Oct 2020Complaint
    Identified several deficiencies in resident supervision, staff training, medication labeling, and recordkeeping. Findings showed failures in documenting changes in resident conditions and in adhering to required training programs.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0086TRAINING - ADRD
    • Class 3A0160RECORDS - FACILITY
    • Class 3AE210ECC - TRAINING
    11 Mar 2020Complaint
    Investigated the complaint; deficiencies were found and corrected during the survey.
    16 Jan 2020Complaint
    Identified deficiencies in administrator qualifications and staffing standards, including failure to notify the agency of an administrator change within 10 days and failures to meet training, background checks, and ongoing education requirements for staff.
    • Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
    • Class 3A0078STAFFING STANDARDS - STAFF
    09 Jan 2020Complaint
    Investigated a complaint and found no deficiencies.
    09 Jan 2020Complaint
    Concluded that no deficiency was found during a revisit conducted on 2020-01-09.
    23 Oct 2019Complaint
    The regulator found deficiencies in timely electronic reporting of adverse incidents and related submission procedures.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
    • A0004LICENSURE - REQUIREMENTS
    05 Jun 2019Complaint
    Investigated an unannounced complaint investigation and found no deficient practices.
    29 May 2019Change of Ownership
    Found no deficiencies during the Change of Ownership revisit conducted on 5/29/2019.
    04 Apr 2019Change of Ownership
    Several deficiencies were found in resident rights notifications, consent for equipment, staff training/records, and several program areas including dietary services, emergency planning, health assessments, and contracts.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0086TRAINING - ADRD
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0091TRAINING - DOCUMENTATION & MONITORING
    • Class 4A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0160RECORDS - FACILITY
    • Class 4A0161RECORDS - STAFF
    • Class 3A0162RECORDS - RESIDENT
    • Class 4A0167RESIDENT CONTRACTS
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    • Class 3AE205ECC - HEALTH ASSESSMENT
    • Class 3AE206ECC - SERVICE PLANS
    • Class 3AE207ECC - SERVICES
    • Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    • A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • A0180EMERGENCY MANAGEMENT
    • ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
    04 Apr 2019Complaint
    Investigated the complaint and found no deficiencies.
    03 Apr 2019Complaint
    Investigated the complaint and found no deficiencies.
    20 Mar 2019
    Investigated an unannounced monitoring re-visit for emergency environmental control planning and found no deficiencies at the time of the visit.
    30 Jan 2019Complaint
    Investigated medication self-administration practices and emergency power planning; found unlicensed staff assisted residents with medications without adequate procedures or training, and written emergency power policies and resident notifications were lacking.
    • Class 3A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    09 Jan 2019Monitor
    Found deficiencies in emergency environmental control planning, including an incomplete emergency action plan and lack of backup generators or spot coolers.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    14 Aug 2018Complaint
    Investigated a complaint and found no deficiencies during the visit.
    31 May 2018
    Found no deficiencies during the ECC monitoring review conducted May 31, 2018.
    03 May 2018Monitor
    Found no deficiencies during a monitoring visit conducted on 2018-05-03.
    12 Apr 2018
    Found no deficiencies.
    08 Mar 2018Monitor
    Identified a background screening deficiency that remained uncorrected.
    25 Jan 2018
    Investigated deficiencies related to staff health documentation and in-service training, which remained uncorrected.
    • A0078STAFFING STANDARDS - STAFF
    • A0081TRAINING - STAFF IN-SERVICE
    25 Jan 2018Monitor
    Identified deficiencies in medication records, background screening, ECC health assessments, and resident contracts. The deficiencies remained uncorrected.
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • A0054MEDICATION - RECORDS
    • A0167RESIDENT CONTRACTS
    28 Nov 2017Monitor
    Identified multiple deficiencies related to admissions decisions, medication administration, emergency water supply, resident contracts, health assessments, and ECC service planning.
    • Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0054MEDICATION - RECORDS
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 4A0167RESIDENT CONTRACTS
    • Class 3AE205ECC - HEALTH ASSESSMENT
    • Class 3AE206ECC - SERVICE PLANS
    • Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
    28 Nov 2017
    Found deficiencies in staff records and training, with several uncorrected issues identified. The issues included missing documentation of in-service training and job descriptions.
    05 Sept 2017
    Identified deficiencies in staff training and recordkeeping, including failures to provide required in-service training and to document training within required timeframes.
    29 Jun 2017Monitor
    Investigated staff training deficiencies; several required trainings were not completed by multiple staff.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0089ALZHEIMER'S/OTHER DISORDERS - SPECIAL CARE
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3AE210ECC - TRAINING
    04 Jan 2017Standard
    Concluded prior deficiencies were corrected during the revisit.
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
    • A0162RECORDS - RESIDENT
    • A0078STAFFING STANDARDS - STAFF
    16 Nov 2016Standard
    Investigated deficiencies in medication administration, background screening, and contract documentation identified during a re-licensure survey.
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 4A0167RESIDENT CONTRACTS
    • Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
    • AZ814BACKGROUND SCREENING CLEARINGHOUSE
    05 Aug 2016
    Investigated previously cited deficiencies and found them corrected on the revisit date.
    • AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    • A0162RECORDS - RESIDENT
    • A0160RECORDS - FACILITY
    • A0161RECORDS - STAFF
    27 Jun 2016Monitor
    Investigated staff background screenings and found that one administrator lacked a required Level 2 background check before resident contact.
    • Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    22 Feb 2016
    Confirmed corrections completed for deficiencies cited in the prior review.
    • AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
    27 Aug 2015Complaint
    Concluded that corrective actions for identified deficiencies were completed during the August 27, 2015 revisit.
    • A0010ADMISSIONS - CONTINUED RESIDENCY
    • A0025RESIDENT CARE - SUPERVISION
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0076DO NOT RESUSCITATE ORDERS (DNROS)
    • A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
    27 Aug 2015Complaint
    Concluded that previously cited deficiencies were corrected on the day of the revisit.
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
    • A0086TRAINING - ADRD
    • A0162RECORDS - RESIDENT
    27 Aug 2015
    Investigated a second ECC monitoring revisit; found that previously cited deficiencies were corrected on the day of the revisit.
    • A0161RECORDS - STAFF
    19 Jun 2015Monitor
    Investigated ECC revisit; found deficiencies in required health clearance documentation and personnel records.
    • A0078STAFFING STANDARDS - STAFF
    • A0161RECORDS - STAFF
    24 Mar 2015Monitor
    Identified deficiencies in ECC training compliance and in staff records during the survey.
    • Class 3A0161RECORDS - STAFF
    • Class 3AE210ECC - TRAINING
    • A0078STAFFING STANDARDS - STAFF
    08 Oct 2014Complaint
    Investigated a complaint and found no deficiencies during the survey on October 8, 2014.
    08 Oct 2014Complaint
    Found no deficiencies during the survey.
    30 Sept 2014Complaint
    Verified no deficiencies were found during the follow-up visit.
    30 Sept 2014Standard
    Found no deficiencies during the biennial licensure survey conducted on 09/30/2014.
    18 Aug 2014Complaint
    Investigated deficiencies in the admission process and medication self-administration consent documentation. Found that admission packets lacked resident elopement policies and resident records lacked complete informed consent for self-administration of medications.
    • Class 3A0009ADMISSIONS - ADMISSION PACKAGE
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    13 May 2014Monitor
    Concluded no deficiencies were found during a follow-up visit conducted on 2014-05-13.
    • A0078STAFFING STANDARDS - STAFF
    • A0081TRAINING - STAFF IN-SERVICE
    • A0082TRAINING - HIV/AIDS
    • A0086TRAINING - ADRD
    • A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • A0161RECORDS - STAFF
    27 Mar 2014Monitor
    Found deficiencies in staffing, training, and records, including missing in-service training on elopement and emergency procedures and incomplete personnel documentation.
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0082TRAINING - HIV/AIDS
    • Class 3A0086TRAINING - ADRD
    • Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
    • Class 3A0161RECORDS - STAFF
    • Class 3AE210ECC - TRAINING
    • A0091TRAINING - DOCUMENTATION & MONITORING
    • A0162RECORDS - RESIDENT
    25 Jul 2013Monitor
    Found no deficiencies during the unannounced change of ownership revisit conducted on July 25, 2013.
    24 Apr 2013Monitor
    Found deficiencies in staff duties and health documentation, plus gaps in dietary standards and service planning during the licensing visit.
    • Class 3A0076DO NOT RESUSCITATE ORDERS (DNROS)
    • Class 3A0078STAFFING STANDARDS - STAFF
    • Class 3A0093FOOD SERVICE - DIETARY STANDARDS
    • Class 3A0167RESIDENT CONTRACTS
    • Class 3AE206ECC - SERVICE PLANS
    • Class 3AE207ECC - SERVICES
    • A0004LICENSURE - REQUIREMENTS
    • A0086TRAINING - ADRD
    08 Jan 2013Complaint
    Found that the deficiencies cited earlier were corrected on the day of the revisit conducted January 8, 2013.
    • A0025RESIDENT CARE - SUPERVISION
    • A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • A0056MEDICATION - LABELING AND ORDERS
    08 Jan 2013Complaint
    Confirmed that previously cited deficiencies were corrected during the revisit.
    08 Jan 2013Monitor
    Found no deficiencies noted during the licensure survey.
    30 Nov 2012Complaint
    Identified deficiencies in supervision and medication management, including improper medication handling, gaps in self-administration assistance, and labeling/order documentation problems.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    08 Oct 2012Complaint
    Found no deficiencies identified in the complaint survey conducted on October 8, 2012.
    • Class 4AE206ECC - SERVICE PLANS
    08 Oct 2012Complaint
    Identified deficiencies in service planning and resident health documentation, including missing signatures on the service plan and incomplete health assessment records.
    • Class 4AE206ECC - SERVICE PLANS
    25 Jul 2012Complaint
    Found no deficiencies. Prior deficiencies were corrected during the revisit.
    • A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    15 May 2012Complaint
    Identified violations related to residents' rights and required facility policies, including posting rights and providing grievance procedures and information to residents.
    • Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
    • A0008ADMISSIONS - HEALTH ASSESSMENT

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