I toured this community and felt reassured by the friendly, attentive staff and the clean, odor-free facility - reception, rooms, courtyard and dining areas are well kept. Meals are nutritious and nicely presented, and activities (music, games, gardening, band) keep residents engaged and cheerful. Staff were professional, informative and responsive during the tour and afterwards; my mom is happy and well cared for here. I'd recommend this community for assisted living.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Schedule a Tour
Amenities
Healthcare services
Accept incoming residents on hospice
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes care
Medication management
Mental wellness program
Physical therapy
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Care with behavioral issues
Mild cognitive impairment
Parkinson's care
Specialized memory care programming
Transportation
Community operated transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Family private dining rooms
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.32·(44)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.3
Meals
3.8
Amenities
3.6
Value
2.5
Pros
compassionate, attentive staff
assistance with appointments and medication management
comprehensive laundry and housekeeping services
engaging activities and musical entertainment
nutritious and well-presented meals
organized tours with knowledgeable guides
secure front-desk and welcoming reception
well-kept courtyard and communal spaces
home-like atmosphere and resident engagement
on-site nursing support
available game/recreation rooms and group programming
laundry facilities and furnished rooms
Cons
sanitation and odor concerns in some common areas
inconsistent cleanliness across units and shifts
variable staff conduct and professionalism
gaps in communication and care coordination with families
inconsistent availability of clinical documentation and care plans
variable meal quality and food-temperature consistency
occasional staffing shortages or limited aide/nurse presence
older building with limited accessibility and HVAC issues
tour and intake coordination shortcomings
inconsistent infection-control/PPE provisioning
Summary of reviews
Reviewer feedback for Courtyard Plaza presents a mixed but discernible pattern. Many families and visitors describe strong, compassionate caregiving: staff are frequently characterized as attentive, kind, and responsive, with help provided for appointments, medications, and daily needs. Multiple accounts highlight an on-site nurse, punctual aides, and staff who facilitate participation in activities and social programming. Several reviewers emphasized a home-like atmosphere, engaged residents, and a secure front desk and reception area.
Dining and activities are recurring strengths. Numerous comments praise nutritious, appetizing meals and careful food presentation, alongside a broad activity calendar that includes musical performances, gardening, band appearances, seated aerobics, games, and seasonal programs. Communal and outdoor spaces — notably a courtyard and lounge areas — are often described as pleasant and well-used, contributing to resident engagement and a convivial atmosphere.
At the same time, there are consistent operational concerns that prospective families should evaluate. Some reviewers raised sanitation and odor concerns in common areas and noted inconsistent cleanliness between units and shifts. A subset of comments described variable staff conduct and communication tone, including difficulties obtaining clinical documentation such as plans of care during tours or intake. Relatedly, reviewers flagged gaps in coordination with families and occasional shortcomings in tour readiness and administrative responsiveness.
Facility-condition issues are also present in the feedback. Several reviewers pointed to the building's age, noting limited accessibility features (for example, lack of automatic doors and central air), small or darker rooms, and variable maintenance needs. There are observations of uneven staffing levels, with mentions of fewer aides or nurses at times, and isolated concerns about infection-control provisioning (PPE availability) and meal-service consistency (temperature or quality).
A small number of reviews include serious allegations about staff conduct and regulatory involvement; these claims are outliers in the overall dataset but are significant and warrant direct inquiry. Overall, the facility appears to provide attentive care and robust programming for many residents, while exhibiting variability in cleanliness, maintenance, staffing consistency, and administrative communication. Prospective residents and families should schedule an on-site visit, observe mealtime and activity periods, request access to current care plans and staffing ratios, and ask for recent inspection or quality reports to confirm current conditions before making a placement decision.
Reviews written on Mirador
We have no reviews to show about Courtyard Plaza.
Help other families by writing a review about your experience with this community.
Location
Courtyard Plaza is located at 15520 NW 2nd Ave, North Miami Beach, FL, 33169.
About Courtyard Plaza
Courtyard Plaza supports seniors with various needs by offering assisted living, independent living, memory care, skilled nursing, and residential care homes, so folks here can find care that fits their stage of life whether they're active or need more support with things like bathing, dressing, medication management, or living with conditions like dementia, diabetes, or Parkinson's disease, and they've got a state license, AL7169, for up to 120 residents, which means they follow state rules and standards. Staff members and caregivers stay on-site day and night, and there's a 24-hour medically trained team, an on-site physician, plus nursing support from 12 to 16 hours a day, and for emergencies, residents get a Personal Emergency Response system and benefit from a lot of closed-circuit video surveillance all over the building, inside and outside, so safety's always considered, and every furnished room has utilities like heating and cooling already included.
For daily life, residents get three meals a day in a restaurant-style dining room, with snacks and drinks available all day, and they can eat in private family event rooms or use the open, airy courtyard to enjoy some time outside. The place offers different types of private and semi-private suites, which come fully furnished with things like loveseats, end tables, and rugs, and housekeeping and laundry services keep everything tidy, so residents don't have to worry about chores. Residents have access to a fitness center with cardio machines, weights, and balance balls, along with other active spaces like an arts room, game room, library, resident lounges, and a market on-site for little needs, and there's also Wi-Fi and cable, which means folks can stay connected and entertained.
Courtyard Plaza plans lots of activities and social programs every day, like fitness classes, arts and crafts, live music, trivia games, movie nights, and motivational activities, plus regular group outings and excursion trips to keep residents engaged, and on top of that the facility has clubs and cultural activities for different interests. For those needing spiritual support, there are religious services, and for folks looking for short-term help, Courtyard Plaza also offers respite care and hospice. Specialized care plans are made for each person, and the facility's team takes care of medications, diabetic monitoring, incontinence, and non-ambulatory needs, so they try to meet each resident where they're at, and provide help while trying to keep everyone as independent as possible.
There's transportation for errands and rides to medical appointments, onsite physician visits and pharmacy services, and the building includes comfortable seating areas throughout, including a spacious lobby, lounges, and well-lit hallways with wood floors and elegant wall coverings. The community does not permit pets, and all-inclusive rent covers basics, so there aren't hidden charges to surprise anyone, just a $500 entry fee. Courtyard Plaza welcomes visitors for tours, so families and potential residents can meet the staff, see the spaces, and learn more about what's on offer, and the community has won awards like "Best of Senior Living" and "Best of Senior Living All Star" in recent years.
People often ask...
Courtyard Plaza offers competitive pricing, with rates starting at a cost of $2,500 per month.
Courtyard Plaza offers assisted living, memory care, and board and care.
There are 26 photos of Courtyard Plaza on Mirador.
The full address for this community is 15520 NW 2nd Ave, North Miami Beach, FL 33169.
No, Courtyard Plaza does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Corrected a deficiency during a revisit conducted on 2025-09-15.
A0001DEFINITIONS
17 Mar 2025Standard
17 Mar 2025Standard
Cited deficiencies in emergency management plan implementation; staff training incomplete and unclear evacuation procedures.
A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
25 Oct 2024Standard
25 Oct 2024Standard
Identified multiple deficiencies related to residents' rights, medication administration, recordkeeping, and emergency management. Deficiencies were documented across several areas during the survey.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0160RECORDS - FACILITY
Class 3A0162RECORDS - RESIDENT
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
Class 3AL243LMH - TRAINING
A0001DEFINITIONS
19 Jul 2024Complaint
19 Jul 2024Complaint
Investigated a complaint revisit and found the deficiencies were corrected by the time of the survey.
23 May 2024Complaint
23 May 2024Complaint
Identified deficiencies in medication storage and in arranging required health care for residents; two residents’ medications were not securely stored and care arrangements were not properly documented.
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
16 Aug 2023Complaint
16 Aug 2023Complaint
Observed that a deficiency identified in prior actions was corrected at the time of the survey after revisits and complaint investigations.
20 Mar 2023Complaint
20 Mar 2023Complaint
Investigated a complaint survey and related investigations; identified a deficiency during the survey.
Class 3A0025RESIDENT CARE - SUPERVISION
20 Mar 2023Complaint
20 Mar 2023Complaint
Found deficiencies in supervision and health-change documentation; significant health changes were not timely recorded for several residents.
Class 3A0025RESIDENT CARE - SUPERVISION
20 Mar 2023Standard
20 Mar 2023Standard
Corrected a deficiency identified during a complaint survey and related investigations.
15 Dec 2022Complaint
15 Dec 2022Complaint
Investigated elopement risk and found missing identification for residents identified as at risk, with inadequate policies and inconsistent staff awareness.
A0032RESIDENT CARE - ELOPEMENT STANDARDS
15 Dec 2022Standard
15 Dec 2022Standard
Identified multiple deficiencies regarding resident rights, staffing requirements, and record-keeping. Observed failures in compliance with house rules, staff screening, financial, and health-record policies.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0123FISCAL - RESIDENT TRUST FUNDS
Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
A0001DEFINITIONS
22 Nov 2021Complaint
22 Nov 2021Complaint
Cited deficiencies in elopement standards and resident contracts, showing gaps in safety procedures and contract protections for residents.
CZ803LICENSE REQUIRED; DISPLAY
A0001DEFINITIONS
A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0167RESIDENT CONTRACTS
17 Nov 2021Complaint
17 Nov 2021Complaint
Investigated a complaint and identified deficiencies during the investigation.
08 Oct 2021Complaint
08 Oct 2021Complaint
Found no deficiencies.
06 Oct 2021Complaint
06 Oct 2021Complaint
Investigated a facility and found multiple deficiencies in admission/ Residency documentation, resident care (daily living and medical oversight), and information provided to residents and families about rights and complaints.
Class 1A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0028RESIDENT CARE - ACTIVITIES OF DAILY LIVING
Class 2A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0160RECORDS - FACILITY
A0025RESIDENT CARE - SUPERVISION
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
23 Jun 2021Complaint
23 Jun 2021Complaint
Investigated deficiencies related to supervision, health care arrangements, and resident rights. Findings showed inadequate supervision, failures in arranging health care, and missing procedures for residents' rights and grievances.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
A0001DEFINITIONS
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
09 Apr 2021Complaint
09 Apr 2021Complaint
Found deficiencies related to residents' rights and facility operations, including lack of written house rules and procedures and inadequate access to communications for residents.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
Class 3AN277LNS - RESIDENT CARE STANDARDS
A0008ADMISSIONS - HEALTH ASSESSMENT
A0092FOOD SERVICE - GENERAL RESPONSIBILITIES
14 Aug 2020Monitor
14 Aug 2020Monitor
Found no deficiencies.
14 Aug 2020Complaint
14 Aug 2020Complaint
Found deficiencies from three complaint investigations corrected at the time of the survey.
10 Jun 2020Complaint
10 Jun 2020Complaint
Concluded that deficiencies from a prior complaint were corrected during the 2020-06-10 revisit.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
10 Jun 2020Complaint
10 Jun 2020Complaint
Identified deficiencies in medication storage and disposal, including medications not being kept locked at all times and related storage requirements not being met.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
A0055MEDICATION - STORAGE AND DISPOSAL
CZ824RIGHT OF INSPECTION; INSPECTION REPORTS
10 Jun 2020Complaint
10 Jun 2020Complaint
Found no deficiencies. The follow-up confirmed corrections were in place at the time of survey.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
10 Jun 2020Monitor
10 Jun 2020Monitor
Found no deficiencies identified during a focused COVID-19 infection control visit conducted with a generator monitoring survey.
12 May 2020Monitor
12 May 2020Monitor
Investigated a COVID-19 infection control visit and found no deficiencies.
A0004LICENSURE - REQUIREMENTS
07 Jan 2020Complaint
07 Jan 2020Complaint
Investigated a complaint and found deficiencies related to background screening documentation and safety/cleanliness concerns affecting residents.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
07 Jan 2020Complaint
07 Jan 2020Complaint
Corrected deficiencies from a prior complaint were addressed during the January 7, 2020 visit.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
A0001DEFINITIONS
07 Jan 2020Complaint
07 Jan 2020Complaint
Found that medication storage was unsecured, with prescribed and OTC meds left on the counter and in an unlocked cabinet at the nurse's station.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
A0055MEDICATION - STORAGE AND DISPOSAL
20 Nov 2019Complaint
20 Nov 2019Complaint
Identified failures to provide timely and proper refunds to a resident, with checks issued late and sometimes misnamed, and missing documentation of refunds and belongings.
Class 4A0168RESIDENT REFUND POLICY
25 Oct 2019Complaint
25 Oct 2019Complaint
Investigated deficiencies showed failures to provide adequate resident care and to maintain proper identification and health records, including elopement risk management and missing documentation.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
A0025RESIDENT CARE - SUPERVISION
A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
A0162RECORDS - RESIDENT
30 Sept 2019Complaint
30 Sept 2019Complaint
Investigated deficiencies showed problems with background-screening attestations, supervision of residents, and coordination of care with third-party providers. Documentation and records were incomplete or missing for several staff and outside services.
Class 1A0025RESIDENT CARE - SUPERVISION
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 2A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 3CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
A0008ADMISSIONS - HEALTH ASSESSMENT
A0002LICENSURE - UNLICENSED FACILITIES
27 Aug 2019Complaint
27 Aug 2019Complaint
Investigation identified deficiencies in resident rights and medication management, including unsecured records and improper handling of resident care information.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 4CZ824RIGHT OF INSPECTION; INSPECTION REPORTS
11 Apr 2019Complaint
11 Apr 2019Complaint
Investigated a follow-up complaint investigation and found no deficiencies.
11 Apr 2019Standard
11 Apr 2019Standard
Found no deficiencies identified during a biennial revisit.
01 Feb 2019Standard
01 Feb 2019Standard
Found a deficiency related to background screening attestations; one of four sampled staff did not have a signed attestation of compliance.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
Class 3CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
31 Jan 2019Complaint
31 Jan 2019Complaint
Identified deficiencies in medication management, including lack of proper records for self-administered meds and inadequate storage and labeling of medications.
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
A0055MEDICATION - STORAGE AND DISPOSAL
31 Oct 2018Complaint
31 Oct 2018Complaint
Investigated a complaint and identified deficiencies in assisting with self-administered medications and in securing medications.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
31 Oct 2018Monitor
31 Oct 2018Monitor
Identified deficiencies related to limited nursing services and limited mental health components during a monitoring survey conducted on Oct 31, 2018.
23 Aug 2018Standard
23 Aug 2018Standard
Found no deficiencies identified during the monitoring survey conducted on August 23, 2018.
23 Aug 2018Complaint
23 Aug 2018Complaint
Found no deficiencies.
13 Jun 2018Standard
13 Jun 2018Standard
Identified a deficiency in staff screening documentation for one staff member lacking a current negative screening.
Class 3A0078STAFFING STANDARDS - STAFF
13 Jun 2018Complaint
13 Jun 2018Complaint
Identified a deficiency in food service for not maintaining a 3-day nonperishable food supply on hand.
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
28 Mar 2018Complaint
28 Mar 2018Complaint
Found multiple deficiencies in elopement standards, medication storage, and records/census procedures.
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0160RECORDS - FACILITY
Class 3A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
08 Mar 2018Monitor
08 Mar 2018Monitor
Found no deficiencies.
08 Nov 2017Standard
08 Nov 2017Standard
Found no deficiencies during the survey. No deficiencies were identified at the time of the survey.
08 Nov 2017Complaint
08 Nov 2017Complaint
Found no deficiencies. The survey was conducted on 2017-11-08.
11 Aug 2017Complaint
11 Aug 2017Complaint
Found deficiencies in medication management and in living conditions. OTC medications were not properly labeled and centrally locked, and pest-related safety concerns with worn mattresses were observed.
Class 3A0057MEDICATION - OVER THE COUNTER (OTC) PRODUCTS
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
11 Aug 2017Monitor
11 Aug 2017Monitor
Identified deficiencies in resident status monitoring during a survey conducted August 10-11, 2017.
10 Aug 2017Standard
10 Aug 2017Standard
Identified a failure to file an initial adverse incident report for a resident whose injury required hospitalization and found inadequate documentation in the incident file.
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
10 Aug 2017Standard
10 Aug 2017Standard
Identified no deficiencies during the survey.
10 Aug 2017Complaint
10 Aug 2017Complaint
Identified deficiencies cited under the V11012 tag during a complaint survey conducted on 2017-08-10 for LMH and LNS components.
26 Jun 2017Standard
26 Jun 2017Standard
Investigated deficiencies in resident supervision and care, adverse incident reporting, and staff background screening. Found serious gaps in care, documentation, and safety processes.
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 4CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
09 May 2017Standard
09 May 2017Standard
Identified deficiencies involving outdated health assessments, missing home health plans, and inadequate LMH training for staff.
A0010ADMISSIONS - CONTINUED RESIDENCY
A0162RECORDS - RESIDENT
09 May 2017Complaint
09 May 2017Complaint
Found deficiencies in resident rights and facility procedures, staffing, physical environment, and staff training for self-administered medications.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
09 Mar 2017Standard
09 Mar 2017Standard
Identified deficiencies in supervision related to tracking a resident's whereabouts.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0162RECORDS - RESIDENT
Class 3AL243LMH - TRAINING
09 Mar 2017Standard
09 Mar 2017Standard
Identified deficiencies in updating health assessments for a resident, inadequate staff training in Limited Mental Health, and missing documentation of a therapeutic diet for a resident.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0162RECORDS - RESIDENT
Class 3AL243LMH - TRAINING
A0010ADMISSIONS - CONTINUED RESIDENCY
09 Mar 2017Monitor
09 Mar 2017Monitor
Found no deficiencies identified during the survey.
09 Mar 2017Complaint
09 Mar 2017Complaint
Investigated a complaint survey and found deficiencies related to nursing and mental health services during the survey conducted on 03/08/2017 and 03/09/2017.
09 Mar 2017
09 Mar 2017
Found no deficiencies identified during the revisit.
21 Sept 2016Standard
21 Sept 2016Standard
Identified deficiencies in resident health assessments and in medication labeling, storage, and disposal.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
21 Sept 2016Monitor
21 Sept 2016Monitor
Identified a deficiency for missing documentation of a current Level II background screening for a staff member, whose previous screening had expired.
Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
21 Sept 2016Complaint
21 Sept 2016Complaint
Identified deficiencies during a complaint investigation survey conducted on September 20–21, 2016 for a provider with limited nursing and mental health services; deficiencies were cited under the biennial survey.
03 May 2016Complaint
03 May 2016Complaint
Verified that deficiencies previously cited were corrected on the day of the revisit.
A0025RESIDENT CARE - SUPERVISION
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
03 May 2016Complaint
03 May 2016Complaint
Found no deficiencies noted during the May 3, 2016 licensure survey.
03 Feb 2016Complaint
03 Feb 2016Complaint
Identified deficiencies in supervision for a resident and in reporting an adverse incident. Also noted inadequate follow-up after hospitalization and failure to notify the regulatory agency.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
03 Sept 2015Complaint
03 Sept 2015Complaint
Concluded that deficiencies previously cited were corrected during the revisit.
A0025RESIDENT CARE - SUPERVISION
A0077STAFFING STANDARDS - ADMINISTRATORS
A0078STAFFING STANDARDS - STAFF
A0089ALZHEIMER'S/OTHER DISORDERS - SPECIAL CARE
A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
24 Jul 2015Complaint
24 Jul 2015Complaint
Investigated deficiencies in supervision, staffing, and adverse incident reporting, with missing resident and inadequate handling of incidents.
Class 1A0025RESIDENT CARE - SUPERVISION
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0089ALZHEIMER'S/OTHER DISORDERS - SPECIAL CARE
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
11 Dec 2014Standard
11 Dec 2014Standard
Found no deficiencies. The standard biennial survey conducted on December 11, 2014 noted no discernible deficiencies.
10 Dec 2014Monitor
10 Dec 2014Monitor
Found no deficiencies during a limited nursing services monitoring survey conducted on December 10, 2014.
09 Oct 2014Complaint
09 Oct 2014Complaint
Found no deficiencies during the complaint survey.
27 Aug 2014Complaint
27 Aug 2014Complaint
Found no deficiencies. The complaint investigation concluded that no deficiencies were identified during the survey.
12 May 2014Monitor
12 May 2014Monitor
Found no deficiencies.
30 Oct 2013Complaint
30 Oct 2013Complaint
Found no deficiencies.
17 Oct 2013Standard
17 Oct 2013Standard
Investigated the change of ownership revisit; deficiencies were corrected and no new deficiencies found.
17 Oct 2013Complaint
17 Oct 2013Complaint
Found no deficiencies during an unannounced complaint survey.
03 Jul 2013Standard
03 Jul 2013Standard
Identified deficiencies in nursing care, resident rights procedures, medication administration, and recordkeeping, as well as unlicensed activity. The issues indicate noncompliance with several regulatory requirements.
Class 3A0029RESIDENT CARE - NURSING SERVICES
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 4AZ827UNLICENSED ACTIVITY
02 Jul 2013Expansion
02 Jul 2013Expansion
Investigated unannounced mental health expansion and found deficiencies cited under a change of ownership survey.
02 Jul 2013Complaint
02 Jul 2013Complaint
Investigated a complaint; deficiencies identified during a survey related to ownership change.
11 Mar 2013Complaint
11 Mar 2013Complaint
Concluded that no deficiencies were identified during the complaint survey.
15 Nov 2012Complaint
15 Nov 2012Complaint
Investigated four state complaints in a revisit and found previously cited deficiencies corrected on the day of the revisit.
A0008ADMISSIONS - HEALTH ASSESSMENT
AN278LNS - RECORDS
AN277LNS - RESIDENT CARE STANDARDS
15 Nov 2012Complaint
15 Nov 2012Complaint
Investigated a complaint and found no deficiencies.
05 Sept 2012Complaint
05 Sept 2012Complaint
Found no deficiencies identified during two complaint surveys conducted on September 5, 2012.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Courtyard Plaza. The information above has not been verified or approved by the owner or operator. For exact information, please contact Courtyard Plaza directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.
