CERTUS at Dr. Phillips

    7753 Conroy Windermere Rd, Orlando, FL 32835
    • Assisted Living

    Beautiful, welcoming memory care community

    I'm very pleased with this new, sparkling, home-like community - beautiful facility and decor, welcoming staff (Nee Nee was exceptional), outstanding memory care, effective nurse-led medication coordination, and residents who seem engaged and happy.

    Loved one of resident
    Jul 2026

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    Reviews

    4.47·(15)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      4.5

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    Location

    Map showing location of CERTUS at Dr. Phillips

    CERTUS at Dr. Phillips is located at 7753 Conroy Windermere Rd, Orlando, FL, 32835.

    People often ask...

    CERTUS at Dr. Phillips offers assisted living.

    The full address for this community is 7753 Conroy Windermere Rd, Orlando, FL 32835.

    No, CERTUS at Dr. Phillips does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11970583
    StatusActive
    Facility typeAssisted Living Facility
    Capacity64 residents
    View the official license record

    Inspection Reports

    5

    Reports

    0

    Type A Citations

    0

    Type B Citations

    4

    Complaints

    1

    Years

    06 Oct 2025Complaint
    Identified that a deficiency from a prior complaint had been corrected during a second revisit.
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    25 Sept 2025Complaint
    Found no deficiencies. A complaint investigation and generator monitoring occurred on 2025-09-25.
    25 Aug 2025Complaint
    Investigated a complaint about medication management and found a deficiency related to labeling and orders for resident medications that remained uncorrected at the time of the visit.
    • A0056MEDICATION - LABELING AND ORDERS
    24 Jun 2025Complaint
    Found multiple deficiencies including improper medication storage and labeling, inadequate resident supervision, and staffing/documentation gaps.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • Class 3A0055MEDICATION - STORAGE AND DISPOSAL
    • Class 3A0056MEDICATION - LABELING AND ORDERS
    • Class 3A0079STAFFING STANDARDS - LEVELS
    • A0008ADMISSIONS - HEALTH ASSESSMENT
    28 Jan 2025Initial
    Found no deficiencies after the licensure survey and generator monitoring.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of CERTUS at Dr. Phillips. The information above has not been verified or approved by the owner or operator. For exact information, please contact CERTUS at Dr. Phillips directly. There is no cost for this service. We are compensated by the community you select.

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