Pricing ranges from
    $3,227 – 3,872/month

    Arbor Village at Hillcrest

    1093 S Hilton St, Boise, ID 83705
    • Independent Living
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.05·(79)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      4.3
    • Amenities

      4.1
    • Value

      3.8

    Pros

    • Compassionate and attentive caregiving staff
    • Engaged and personable dining team
    • Varied activities and social calendar
    • Spacious apartment layouts with private patios
    • On-site maintenance and ongoing renovations
    • Weekly housekeeping service offered
    • Pet-friendly policy and guest-room availability
    • Transportation for appointments and community outings
    • Competitive pricing relative to nearby options
    • Inclusion of basic utilities such as cable
    • Beauty salon and laundry services available onsite
    • Supportive move-in and transition assistance

    Cons

    • Inconsistent staffing levels and high staff turnover
    • Medication-management shortcomings and delays
    • Variable housekeeping and cleanliness standards
    • Inconsistent family communication and care-plan transparency
    • Management instability and leadership turnover
    • Uneven dining reliability and meal availability
    • Slow maintenance response for apartment repairs
    • Unclear scope of included services and extra fees
    • Gaps in clinical escalation and emergency response
    • Limited digital connectivity and phone-service clarity

    Summary of reviews

    Arbor Village at Hillcrest presents a mixed picture across reviewer feedback. On the positive side, many families and residents describe strong, compassionate front-line caregiving with staff who are described as personable, patient, and helpful during transitions. The community offers a robust activity program and social calendar, transportation for appointments, on-site salon and laundry options, and several unit-level conveniences such as private patios, spacious floorplans, and guest-room availability. Dining earns frequent praise for friendly kitchen staff, home-style meals, and openness to menu suggestions, and the property has undergone renovations that many visitors find attractive. The community is also positioned as competitively priced relative to other local options, with utilities such as cable often included and routine housekeeping provided weekly.

    Despite these strengths, reviewers identify several recurring operational concerns. Staffing consistency and turnover are common themes: families note variable responsiveness at times, high turnover among leadership and direct-care staff, and occasions of understaffing. Medication-management issues, including delays, missed doses, or difficulties confirming medication lists, are described often enough to be an operational pattern rather than isolated anecdotes. Several accounts point to gaps in clinical escalation and emergency response processes, as well as inconsistent handoffs and documentation related to care plans.

    Cleanliness and maintenance receive mixed remarks. Many reviewers praised cleanliness, well-kept grounds, and prideful housekeeping and maintenance staff; however, other reviewers describe variable housekeeping frequency, sanitation and odor concerns in some areas, and slow responses to apartment repair requests. Dining quality is likewise inconsistent: while some families highlight a skilled kitchen and enjoyable meals, others note limited variety, occasional cold plates, and running out of popular menu items.

    Management and communication are another area of divergence. Some reviewers commend an open-door, responsive administration and helpful marketing/placement staff; others report administrative turnover, perceived aloofness, and inconsistent family communication about care issues, billing, and policy changes. Financial transparency concerns appear in multiple comments — for example, questions about which services are included (linen, laundry, phone) and documented rate increases — suggesting prospective residents should clarify contract terms.

    Notable patterns for prospective families: the facility offers many community and lifestyle strengths (activities, social environment, spacious units, a welcoming dining program) and several staff members receive strong, specific praise. At the same time, recurring operational weaknesses — particularly around staffing consistency, medication administration, clinical escalation, and variable sanitation/housekeeping — warrant direct inquiry. Visitors should tour in person, ask for current staffing ratios and medication-management protocols, review recent incident records or inspection reports, and obtain clear, written details on included services and extra fees before committing.

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    Location

    Arbor Village at Hillcrest is located at 1093 S Hilton St, Boise, ID, 83705.

    About Arbor Village at Hillcrest

    Arbor Village At Hillcrest sits in Central Bench, Boise, in Ada County, close to Morris Hill and several neighborhoods, and you'll find the place fits many needs and preferences for older adults. The community was built in 1983 and offers different types of care like independent living, assisted living, memory care, skilled nursing, and respite care, with a continuing care retirement community setup so seniors can get more help as their needs change. The whole property's no smoking indoors, and pets are welcome in the community areas, which is nice for folks who want their animals nearby, and there's plenty of indoor and outdoor spots, including landscaped grounds with walking paths and gardening beds, so if gardening is your thing you can keep that going.

    The community offers lots of services and amenities, such as a computer area, a fireside room with a fireplace, a pool table area, private and community dining spaces, and a coffee bar where residents can gather. Meals are planned and prepared by a food service team, and the facility's Delish restaurant and community gallery give the space a welcoming and home-like atmosphere. There's an activities director who arranges leisure, social, and educational events, and the calendar fills up with offsite trips, devotional services, and things right on the property to keep everyone involved at their own comfort level.

    Apartments come in studio, one-bedroom, and two-bedroom layouts, with some studios at 433 or 655 square feet, plus kitchenettes with refrigerators and microwaves, and select apartments have balconies with views of scenic Boise or the community's green grounds. Every apartment has individual climate control, so it's easy to stay comfortable year-round, and utilities even include digital cable, but not telephone service. Weekly housekeeping and laundry make it easier for residents, and there's a responsive maintenance team keeping things tidy. Safety is a priority, as there's an emergency alert system in each unit and caring staff on-site 24/7 to help with anything from daily living needs to medical care, especially for those with memory conditions like Alzheimer's.

    Residents can use common areas like the high-ceiling dining room, a library and sitting room, balcony, game room, and places to just unwind, and if you have friends or family visiting, they can join you for meals or events in private dining spaces. The property keeps things lively and neighborly, and everyone's got access to outdoor areas with scenic views, gardens they can tend, and walking paths, which is nice especially because the area's got a high walk score of 71 and bike score of 77, so folks who like to get around on foot or by bike will find it manageable.

    Transportation is available for appointments or group outings, and there's complimentary parking for those who drive. The place is close to schools like Hillcrest Elementary, South Junior High, and Borah Senior High, and there are nearby apartment options-like Hilton Street Apartments or Grover Townhomes-and easy access to resources about planning for senior care. Staff members are known for being friendly, kind, and joyful, helping to build a community that places comfort, privacy, and social activity at the center, with regular renovations to keep the place modern and clean. Hospice and respite care help caregivers and families catch a break or manage special health challenges, and the management at Seasons Living leads a team focused on both safety and enjoyment. Overall, Arbor Village At Hillcrest provides a steady, honest option for seniors who want a welcoming home, daily support, and a choice of activities, with services designed to fit many levels of independence or care.

    About Integral Senior Living

    Arbor Village at Hillcrest is managed by Integral Senior Living.

    Integral Senior Living (ISL), founded in 2002 and headquartered in Carlsbad, California, has emerged as a leading third-party management company specializing in senior independent living, assisted living, memory care, and new development properties. Managing 58 communities across 15 states including California, Oregon, Washington, Arizona, Utah, Idaho, Colorado, Texas, Oklahoma, Illinois, Tennessee, Alabama, Michigan, Missouri, and Florida, ISL ranks as the 20th largest senior living provider in the United States with annual revenues reaching $750 million.

    In 2023, ISL entered a transformative partnership with Discovery Senior Living through an investment by Lee Equity Partners and Coastwood Senior Housing Partners, creating the nation's fifth-largest senior housing operator. This strategic alliance positioned ISL as Discovery's largest vertically integrated senior living operator, managing over 113 communities within the Discovery family of companies. Together, Discovery Senior Living has become the largest privately held operator in the U.S., with a portfolio of nearly 35,000 units across 350 communities in almost 40 states, supported by more than 17,000 employees.

    ISL's care philosophy centers on fostering dignity and respect for residents while promoting their independence and individuality. Their person-centric approach is exemplified in programs like Generations Memory Care, where individuals are viewed as whole persons first rather than being defined by their conditions. The company delivers meaningful and vibrant life experiences through exceptional amenities, award-winning programs, chef-prepared meals, and expert care. This commitment extends to creating fulfilling work environments for associates, recognizing that employee satisfaction directly impacts resident care quality.

    The company's excellence has earned significant recognition, including 19 communities being named among the Best Senior Living Communities for 2024. Under the leadership of President and CEO Collette Gray, who received the 2025 McKnight's Senior Living Women of Distinction Lifetime Achievement Award and was inducted into the McKnight's Women of Distinction Hall of Honor in 2023, ISL has maintained its position as an industry leader. The partnership with Discovery has proven transformative for operations, enhancing support services, improving employee retention through enhanced benefits, and allowing both companies to leverage best practices while maintaining their unique cultures and programs.

    People often ask...

    Arbor Village at Hillcrest offers competitive pricing, with rates starting at a cost of $3,227 per month.

    Arbor Village at Hillcrest offers independent living and assisted living.

    There are 29 photos of Arbor Village at Hillcrest on Mirador.

    The full address for this community is 1093 S Hilton St, Boise, ID 83705.

    No, Arbor Village at Hillcrest does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Arbor Village at Hillcrest. The information above has not been verified or approved by the owner or operator. For exact information, please contact Arbor Village at Hillcrest directly. There is no cost for this service. We are compensated by the community you select.

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