Boundary Community Hospital

    6640 Kaniksu St, Bonners Ferry, ID 83805
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.0Ā·26 reviews

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.96Ā·(26)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Attentive, caring emergency-department staff
    • Rapid response to urgent medical concerns
    • Helpful and welcoming reception staff
    • Accommodating, efficient MRI and radiology services
    • Accessible mobile MRI services for local residents
    • Supportive assisted-living care

    Cons

    • Inconsistent emergency diagnostic evaluation and care escalation
    • Limited continuity and transparency in billing, payment plans, and emergency-care charges

    Summary of reviews

    Feedback on clinical care is mixed. Many positive accounts describe attentive, knowledgeable staff, prompt help in the emergency department, and clear explanations. Reviewers also praised quick treatment for urgent concerns, including a cardiac event and an injury. In contrast, several accounts raise concerns about the consistency of emergency assessment, diagnostic testing, and follow-up when symptoms were serious or remained unresolved. These experiences suggest that care quality and escalation may vary by situation.

    Staff interactions were often described as welcoming and supportive, including at reception, in radiology, and during MRI appointments. The mobile MRI service was valued for bringing diagnostic access to the community, and one reviewer gave positive feedback about the hospital’s assisted-living program and the care provided to residents. One account described an unhelpful tone from emergency medical personnel at an off-site response; this concerns the prehospital interaction rather than clearly identifying hospital staff. The hospital is characterized as a small medical center, and reviewers also noted that some services could be provided locally and promptly.

    Billing and administrative communication are a notable area of dissatisfaction. Reviews describe difficulty maintaining a payment arrangement after bills stopped arriving, as well as concerns about emergency-care charges and how those charges were explained. This contrasts with the positive clinical and service experiences and points to a need for clearer billing communication and more consistent payment follow-up. The reviews provide no meaningful information about dining or organized activities, so those areas cannot be assessed. Overall, the feedback presents a community hospital with valued local access and many positive staff encounters, alongside concerns about consistency in clinical workups and financial communication.

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    Location

    Boundary Community Hospital is located at 6640 Kaniksu St, Bonners Ferry, ID, 83805.

    About Boundary Community Hospital

    Boundary Community Hospital sits right in the middle of Bonners Ferry, Idaho, surrounded by the Purcell and Selkirk Mountains, and it's been around since 1910, so it's seen a lot come and go over the years and it hangs on as a critical access hospital helping out over 10,000 people living up there in Boundary County, working as a nonprofit and keeping a staff of anywhere from 51 to 200 employees, and you'll find the main building at 6640 Kaniksu Street if you're ever nearby and looking for it. The hospital's lined up with a whole stack of services, so there's emergency care that runs 24/7 plus a full emergency department, and you also get a rural health clinic and an extended care facility where folks can get nursing home support for longer stays, which is important in a rural setting where getting to a distant bigger facility isn't always possible. The laboratory is a big part of things too, because they've got a full-service, Idaho-licensed, accredited clinical medical lab, and they don't just do regular blood draws: they handle clinical chemistry, hematology, all sorts of diagnostic testing, and if something's too complex for them, they send it out to the Mayo Clinic Reference Lab, so nobody's left waiting too long or getting sent far away. Anyone can walk in Monday through Saturday for lab work, and no appointments are needed for most of the outpatient lab testing, making it a lot easier for locals when travel is tough or the weather isn't great.

    Boundary Community Hospital also has diagnostic imaging with things like ultrasound, CT scans, MRIs by appointment, and bone density scans, plus mammography for women's health, and all the machines are newer, using digital technology so images get shared quickly across The Northwest Hospital Alliance PACS with other clinics and providers. Care at the hospital covers a good list, like acute critical care for serious illnesses, transitional care after surgery, and rehabilitation services for anyone recovering from injury, illness or stroke, and that includes physical therapy, occupational therapy, and speech therapy, since getting back up to speed after something big is a concern for lots of seniors and their families. The hospital includes specialty clinics as well, such as cardiology, orthopedic, general surgery, and women's health, with doctors like Dr. Russell R. Blakeley, Dr. Nathan Kanning, and Dr. Michael DiBenedetto listed for some of those, though you'll usually need a referral to get in to see someone in those specific clinics.

    The facility's also got a pharmacy for medication management, a medical-surgical unit for inpatient care, emergency transport with the Boundary Ambulance and Life Flight, and patient support through a care management team that helps guide you or your family through different services and treatment plans. They run community programs like educational events at the Cryer Healthcare Education Center and offer support resources, such as free rides on the SPOT Bus to help people get to the hospital or clinics without any stress. The hospital has special trauma and cardiac care designations from the state of Idaho and keeps all its licenses and accreditations current, including the DNV GL's NIAHO program and certifications from Medicare and Medicaid, so standards for patient safety and care get met or exceeded by required authorities. Patients can use an online Patient Portal to see health records or check costs, and the organization itself is part of the Northwest Hospital Alliance, which backs up smaller community hospitals so they can keep costs manageable without giving up quality. Boundary Community Hospital, with its different clinics, the separate Boundary Community Clinics division, extended care, and outpatient options, tries to make care personal without forgetting the needs of the rural folks who live around Bonners Ferry, and while it doesn't feel fancy, it stays focused on serving the community closely and reliably, even as the years go by.

    People often ask...

    Boundary Community Hospital offers assisted living, memory care, and skilled nursing.

    There are 3 photos of Boundary Community Hospital on Mirador.

    The full address for this community is 6640 Kaniksu St, Bonners Ferry, ID 83805.

    No, Boundary Community Hospital does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Boundary Community Hospital. The information above has not been verified or approved by the owner or operator. For exact information, please contact Boundary Community Hospital directly. There is no cost for this service. We are compensated by the community you select.

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