Dalton Senior Living

    840 E Dalton Ave, Coeur D'alene, ID, 83815
    4.1 · 67 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm frontline care, inconsistent administration

    I placed a loved one here and I'm grateful for the compassionate, hands-on caregivers (Janel, Ashley, Sara, Chloe) who treated residents like family, gave daily updates, arranged FaceTime calls, and kept the small, homey cottages clean and safe with private rooms and decent meals. The facility feels comfortable and residents seemed happy, but administration and the front office were inconsistent - rude or unresponsive at times, billing mistakes/overcharges, frequent turnover and staffing shortages that caused communication gaps. Bottom line: excellent frontline staff and real, warm care for residents, but be prepared for administrative headaches and occasional understaffing.

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    Amenities

    4.12 · 67 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.1
    • Meals

      3.5
    • Amenities

      3.7
    • Value

      2.0

    Location

    Map showing location of Dalton Senior Living

    About Dalton Senior Living

    Dalton Senior Living sits in a peaceful northern neighborhood with a cottage-style design and scenic views of Lake Hayden and West Canfield Butte, where residents can watch the seasons change from patios or gaze out from apartments with lots of natural light, and folks can choose between semi-private, one-bedroom, or two-bedroom units, all with private bathrooms that have roll-in showers and handy grab bars. The community keeps things tidy with weekly housekeeping and linen service, and you get utilities and individually controlled thermostats in each apartment, so it stays as comfortable as you like, and it's smoke-free for those who want clean air. Dalton Senior Living offers independent living, assisted living, memory care, and respite care, with staff available 24 hours a day, and caregivers help with daily needs like bathing, eating, laundry, and medication, as well as keeping things safe with round-the-clock security, emergency alerts in each room, and easy-to-navigate floor plans. The Amara Memory Support program provides extra care for folks with dementia or Alzheimer's, with secure areas and special activities aimed at memory and dignity, so people can feel supported while keeping routines. Families can help plan how their loved ones are cared for, and Dalton Senior Living lets residents adjust their care if needs change over time--so you can stay put as you grow older, which makes transitions easier. There's a warm feeling with inviting gathering areas around central fireplaces, comfortable furniture with classic décor, and private spaces near gardens and enclosed courtyards for a bit of quiet; plus, a cozy library, full-time activity directors, social outings, games, devotional services, and a dining room that serves hot meals all day. Seniors can keep up with life by joining in community activities, getting their hair done at the beauty salon, or taking field trips, and those who want short-term stays for respite always get the same amenities. The place is pet-friendly, welcoming both cats and dogs, and there's a focus on safety and cleanliness, making sure everyone feels at home. The grounds are kept up with white fences and flowers, so you can take peaceful walks or sit out in the gazebo. Dalton Senior Living is run by trained and caring staff, and has connections for outside medical support if needed, building its reputation on strong values and honest work.

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