Wheaton Village Nursing and Rehabilitation Center

    1325 Manchester Rd, Wheaton, IL 60187
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    2.7ยท35 reviews

    Attentive compassionate care, clean grounds

    I placed my husband here and have been consistently impressed - the caregiving team (CNAs, nurses, receptionists), admin David, and staff like Grace and Michelle are attentive, compassionate, and communicative; the place is very clean, home-like, with lovely grounds, a nice library and plenty of activities that helped his walking improve. The building isn't the newest, but the professionalism, kindness, and quality of care make this an easy recommendation.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.71ยท(35)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      2.6
    • Meals

      2.3
    • Amenities

      2.5
    • Value

      1.0

    Pros

    • Compassionate and skilled nursing staff
    • Supportive certified nursing assistants and reception team
    • Transparent care-team communication with families
    • Engaging activities and recreational programming
    • Small, home-like atmosphere
    • Positive rehabilitation outcomes for some residents
    • Accessible administrative leadership
    • Clean and pleasant common areas

    Cons

    • Incontinence-care delays and sanitation inconsistencies
    • Inconsistent bathing and grooming schedules
    • Inconsistent staffing levels and slow response times
    • Staff conduct and communication tone
    • Gaps in clinical monitoring and emergency escalation
    • Weak transfer and fall-prevention practices
    • Inconsistent meal quality and service continuity
    • Aging facility infrastructure with maintenance and exterior noise issues
    • Limited environmental separation between rehab and long-term care populations
    • Language and communication barriers among staff
    • Allegations of theft and security lapses

    Summary of reviews

    The reviews reflect a highly mixed picture of care at this facility. Many families and reviewers praise individual caregivers and specific teams for compassionate, hands-on nursing and attentive CNA support. Several accounts highlight strong family communication, accessible administrative leadership, a small, home-like atmosphere, and engaging programming (library, bingo, spa days and other activities). Some residents reportedly experienced meaningful rehabilitation progress under the clinical team.

    Counterbalancing those positive accounts are recurring operational concerns that affect safety and daily quality of life. Reviewers describe inconsistencies in incontinence care, bathing and grooming schedules, and cleanliness in some areas, which point to gaps in routine personal-care processes and sanitation oversight. Staffing variability and slow response times were frequently cited; these staffing gaps are linked to delayed clinical attention, concerns about monitoring and escalation in urgent situations, and perceived weaknesses in transfer and fall-prevention practices.

    Communication and staff conduct are another area of divergence. Numerous reviewers praised specific nurses and teams for professionalism and empathy, while others reported brusque or unhelpful interactions at reception and on the care floor. Language and communication barriers among staff were mentioned as contributors to family frustration. Administrative processes and paperwork were also described as inconsistent, with occasional difficulty reaching or receiving timely information from management.

    Dining and environment are similarly mixed. Activities and recreational programming receive positive mentions, but meal quality and service continuity appear inconsistent, with reports of cold or unappetizing meals. The facilityโ€™s infrastructure is described as older, with maintenance issues and exterior noise disturbances that affect resident comfort. Several reviewers noted that rehab patients share floors with longโ€‘term residents in ways that some families found disruptive to recovery-focused care.

    Taken together, the pattern suggests that the facility has strong individual caregivers and meaningful programs, but systemic operational weaknesses โ€” staffing consistency, clinical monitoring/escalation protocols, personal-care routines, and facility maintenance/security controls โ€” create uneven experiences. Prospective residents and families may benefit from targeted questions during a tour (staffing ratios by shift, emergency escalation procedures, cleaning and bathing schedules, rehabilitation unit organization, and security/property controls) and by observing mealtimes, therapy sessions, and staff-resident interactions in person to assess the current operational consistency.

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    Medicare Ratings

    3ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Wheaton Village Nursing and Rehabilitation Center

    Wheaton Village Nursing and Rehabilitation Center is located at 1325 Manchester Rd, Wheaton, IL, 60187.

    About Wheaton Village Nursing and Rehabilitation Center

    Wheaton Village Nursing and Rehabilitation Center sits at 1325 Manchester Rd in Wheaton, Illinois, and you'll find it to be a two-story skilled nursing facility with 123 beds, offering both private and semi-private rooms, and they're known for having washers, dryers, air conditioning, and Wi-Fi, plus features like a private outdoor patio and resident access to amenities like a library, movie theater, music and arts rooms, outdoor spaces with walking paths, gardens, and even community barbecues, with furnished rooms that include private bathrooms, cable TV, telephones, kitchenettes, and move-in help for new residents. The center keeps an onsite manager for daily needs and makes sure utilities are included, although it doesn't detail exactly which ones, but the staff provides 24-hour supervision, emergency alert systems, and a call system for safety at all times, and it's got care team members who speak English, with specialized services covering short-term rehab, long-term care, skilled nursing, memory care for Alzheimer's and dementia, palliative care for comfort, respite care for caregivers, and even trach care for those who need it, all with the support of primary care physicians, psychiatrists, and therapists on the healthcare team. You'll find staff offer help with bathing, dressing, transfers, medication, daily activities, and non-ambulatory care, and skilled care is available for 12-16 hours a day, with physical, occupational, and speech therapy offered seven days a week, and therapy programs are closely watched to help residents work toward their own goals for health and independence, whether someone's in rehab or needs ongoing support. There's a real effort to provide a holistic approach, so the programs focus not just on the body, but also on the mind and social well-being, with specialized psychiatric and behavioral care, community reintegration help, and plenty of social service guidance for those who have extra needs, all while supporting legal protections for residents no matter their gender identity, orientation, or source of income. Dining here is handled by a professional chef who prepares allergy-sensitive meals, accommodates diabetes diets, and serves food in a restaurant-style space with all-day dining for flexibility, so people get meals that fit their nutritional needs and cravings, and laundry plus housekeeping and dry cleaning are provided, along with family support services for caregivers or loved ones. Community life offers daily activities, music and arts programs, movie nights, wellness and fitness spaces, scheduled trips, resident-run activities, and pampering services like on-site beauty and barber care, with services built to reflect the needs and preferences of the people living there, and you'll see efforts to build a close community where folks can enjoy outdoor time, socialize, or have quiet moments in communal or private spaces. For those looking for options near the facility, there are apartments, townhomes, condos, and nearby rentals, some with features like pools, hot tubs, patios, barbecue spots, waterfront views, and doormen, so family or future residents might consider different housing setups while being close to the center, and Wheaton Village takes Medicaid and Medicare for eligible residents, making it easier for families to plan. The whole place takes care to deliver reliable nursing, rehabilitation, and clinical services, and the programs, care levels, and vibrant activity schedules aim to give residents a sense of comfort, dignity, and real engagement, with an emphasis on personalized and attentive support that fits each individual's own situation and goals.

    People often ask...

    Wheaton Village Nursing and Rehabilitation Center offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1325 Manchester Rd, Wheaton, IL 60187.

    No, Wheaton Village Nursing and Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Wheaton Village Nursing and Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Wheaton Village Nursing and Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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