Addolorata Villa

    555 McHenry Rd, Wheeling, IL 60090
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.34·(92)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.5
    • Meals

      3.8
    • Amenities

      4.1
    • Value

      2.8

    Pros

    • Compassionate, resident-focused staff
    • Staff familiarity with residents (know residents by name)
    • Strong nurse-to-resident and therapy staffing
    • On-site skilled nursing and rehabilitation services
    • Faith-based program with daily Mass and chapel
    • Extensive, varied activities and outings program
    • Beautiful, well-maintained grounds and chapel
    • Continuum of care across independent, assisted, and skilled levels
    • On-site medical and ancillary services (doctor, dental, podiatry)
    • Family-like, community atmosphere
    • Proactive infection-control and pandemic response
    • Efficient move-in coordination and family communication

    Cons

    • Older building shell and dated interior finishes
    • Cleanliness and maintenance inconsistencies in some units
    • Inconsistent staffing and clinical coverage on weekends and evenings
    • Gaps in hospice coordination and on-call palliative support
    • Variable dining quality and meal-service consistency
    • Laundry management and personal-belonging accountability issues
    • Mandatory ancillary fees and restrictive pharmacy requirements
    • High cost and complex Medicaid/asset-spenddown implications
    • Language-barrier challenges with some staff
    • Spread-out campus layout and small room footprints in some units
    • Allegations of theft and financial misconduct

    Summary of reviews

    Addolorata Villa presents as a faith-based long-term care community with several strong, consistent strengths and a set of operational limitations that prospective residents and families should weigh. Clinically, the facility is noted for on-site skilled nursing, physical therapy, and rehabilitation services, along with a relatively high staff-to-resident ratio. Reviewers frequently describe attentive, compassionate care teams and multidisciplinary support (nursing, social work, dietary, pastoral care), and many families reported smooth transitions along the continuum of care from independent living through assisted and skilled nursing.

    Staff culture is repeatedly described as warm, family-like, and resident-centered. Many accounts highlight staff who know residents by name, active activity directors, and leadership that communicates proactively with families. The facility’s pandemic response and early containment measures were noted favorably. At the same time, reviewers identify variability in staff coverage and responsiveness, particularly during weekend and evening shifts, and some described concerns about communication and clinical guidance related to end-of-life or hospice needs.

    Dining and daily living receive mixed feedback. Several families praised meals and the dining experience, while others described inconsistent food quality or a less-than-ideal breakfast service. There are operational policies that affect out-of-pocket costs (ancillary fees, required pharmacy use, and specific charges such as for incontinence care) and reviewers expressed concern about affordability and the complexity of Medicaid/asset-spenddown timelines.

    The activity program and community life are clear strengths: a rich calendar of offerings (exercise, crafts, lectures, concerts, bus outings, and therapy-animal visits), robust spiritual life centered on daily Mass and a large chapel, and many social opportunities that contribute to residents’ engagement and mood. The campus hosts regular entertainment, educational programming, and volunteer participation, which families frequently cited as contributing to a strong sense of belonging.

    Facility condition is a mixed picture. The grounds, chapel, and many common areas are described as well-maintained and attractive, contributing to a tranquil setting. However, the building shell and some resident rooms are dated; reviewers referenced worn finishes, small room footprints in certain units, and maintenance variability including sanitation and housekeeping inconsistencies. Laundry handling and accountability for personal items also emerged as an operational concern.

    Notable patterns for decision-makers: many families value the faith-based culture, available clinical services, and active programming, and they credit staff continuity and leadership for positive resident outcomes. Contrastingly, the most recurrent operational issues are older physical plant limitations, intermittent staffing and communication gaps (especially off-hours), inconsistent housekeeping/maintenance standards, and cost/transparency issues related to mandatory fees and billing. There are also serious individual-level allegations concerning theft and financial misconduct that warrant direct inquiry during touring and contract discussions. Prospective residents and families should tour multiple care areas, ask about weekend staffing, hospice protocols, fee schedules, laundry procedures, and recent maintenance/cleaning audits to balance the facility’s strong programmatic offerings against its operational constraints.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Addolorata Villa is located at 555 McHenry Rd, Wheeling, IL, 60090.

    About Addolorata Villa

    Addolorata Villa is a senior living community designed for older adults who need different levels of care and support, and the staff call their programs things like Franciscan Care Solutions, which help set them apart a bit from other places, and they have a dedicated memory care section for people with Alzheimer's or dementia, and that whole area uses a secure system to help prevent wandering with technology like bracelets that set off alarms if someone leaves a safe space, plus there's a special building for the memory care folks, with its own entrance. Residents get to pick from private or semiprivate apartments or even senior living villas, and there's support for independent living, assisted living, skilled nursing, and respite care, as well as home healthcare with trained aides who visit or give companionship, and the community offers nursing home care when someone's needs grow. You get daily help like bathing, dressing, grooming, using the restroom, medication management, and even things like assistance with transferring from bed to chair, with standby help and mechanical lifts for those who can't walk easily, and staff monitor for bowel and bladder incontinence, giving gentle reminders or direct help as needed, and they're trained to help manage diabetes, monitor blood sugar, and even give insulin shots. For those in memory care, staff can support major behavior needs, and there's always a nurse on duty, while a computerized system helps alert staff if someone wanders to an unsafe spot, and care is available 12 to 16 hours a day, with caregivers around 24/7, and a dedicated concierge to answer questions and help with daily needs. The activities here are meant to keep everyone busy and engaged. There are art and activity rooms, educational lectures, trips and outings, brain fitness games, and even Wii Bowling, and there's a full-time activity director whose job is to help keep spirits up, plus a chapel with onsite devotional services, and spiritual support from pastoral care, as well as visits from a dentist and a podiatrist. Residents can enjoy a spa with a hydrotherapy whirlpool for relaxation, a fitness center with classes and various exercises, tranquil gardens, walking paths, and a big community garden if someone likes to be outside, and there are restaurant-style meals with a real chef, guest meals for visitors, beautician services onsite, weekly housekeeping and linen service, and a friendly culture, where caregivers go out of their way to be kind and helpful. Families often like that there are both indoor and outdoor common areas for everyone to gather, plus there's resident parking and transportation services when someone needs to get to an appointment or outing, and pets like cats and dogs are allowed. All care plans here can be customized for an individual's needs, so if someone's health changes, they can usually stay at the Villa instead of moving somewhere else, and there's a focus on "aging in place" with options like maintenance-free living or more help whenever needed. The community runs life-enriching activities and programs for physical, intellectual, and spiritual growth, with different activities every week, and there's a gallery area to show the different parts of the campus, including fitness spaces and apartment homes, and a virtual tour for people to see if they can't visit in person. Addolorata Villa provides a steady, supporting environment, and staff are trained to help residents live comfortably, safely, and with as much independence as possible, and there are always social and recreational opportunities to help seniors stay active and connected to others.

    People often ask...

    Addolorata Villa offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 37 photos of Addolorata Villa on Mirador.

    Yes, Addolorata Villa allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 555 McHenry Rd, Wheeling, IL 60090.

    No, Addolorata Villa does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Illinois, the Department of Public Health licenses assisted living and long-term care facilities, running annual licensure surveys and investigating complaints and reported incidents.

    License numbera1w3d000000J2mzAAC
    StatusActive
    Facility typeAssisted Living/shared Housing Establishment
    Capacity61 residents
    LicenseeFRANCISCAN COMMUNITIES, INC.
    View the official license record

    Inspection Reports

    1

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    1

    Years

    07 Jan 2025Licensure
    Found a deficiency in protecting a resident from abuse; an incident involved staff behavior described as abusive, leading to removal of the staff member.
    • Type ASection 295.6000Resident Rights

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Addolorata Villa. The information above has not been verified or approved by the owner or operator. For exact information, please contact Addolorata Villa directly. There is no cost for this service. We are compensated by the community you select.

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