Heritage House Rehabilitation & Healthcare Center

    281 S County Rd 200 E, Connersville, IN 47331
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Clean facility compassionate attentive staff

    I'm very satisfied with this well-kept, super-clean facility - no odors, pleasant common areas and good meals. The staff are friendly, compassionate and attentive; therapy/rehab and memory care are strong, management is responsive, and residents stay active and safe. I would choose this place again and happily recommend it.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.72·(32)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.7

    Pros

    • Friendly, helpful caregiving staff
    • Attentive nursing and therapy teams
    • Strong rehabilitation and occupational therapy services
    • Dedicated memory-care program for Alzheimer's
    • Clean, odor-free facility
    • Well-maintained common areas
    • Frequent resident activities and social programming
    • Refreshments available in common areas
    • Resident-centered care that emphasizes dignity
    • Responsive communication and timely question responses
    • Presentable and professional clinical staff
    • Positive transition and recovery outcomes
    • On-site skilled nursing and long-term care services
    • Pleasant dining area with satisfactory meals

    Cons

    • Inconsistent staff conduct and communication tone
    • Periodic understaffing and staffing-level variability
    • Variable administrative consistency and follow-through
    • Perceived emphasis on appearance over clinical priorities

    Summary of reviews

    Overall impression: Reviews portray Heritage House Rehabilitation & Healthcare Center as a facility with consistently strong clinical and rehabilitative services and a generally clean, well-maintained environment. Families and residents frequently describe positive recovery outcomes from rehab and occupational therapy, supportive memory-care programming, and a range of services including long-term care and short-term rehabilitation.

    Care quality: Clinical care and therapy receive repeated praise. Reviewers highlight attentive nursing and therapy teams, proactive illness-prevention efforts, and positive rehabilitation results after hospital stays. Memory-care services are noted as a particular strength for residents with Alzheimer’s disease, with accounts of engaged programming and attentive oversight. Reviewers also reference attention to mental-health needs and individualized services such as grooming and on-site medical-provider responsiveness.

    Staff and culture: Many comments emphasize a friendly, family-like atmosphere, with long-tenured and compassionate caregivers, visible teamwork, and leadership engagement. Several reviewers mention administrators and nurse practitioners who listen and respond. At the same time, there is a pattern of uneven staff conduct: some families report unprofessional or curt interactions—most commonly at the front desk—and occasional concerns about staffing levels during particular shifts. These patterns suggest generally strong clinical teams combined with variability in customer-service consistency.

    Dining and activities: The facility’s communal life is a recurring positive. Reviewers note frequent activities, social engagement, and refreshments available in common areas. Dining areas are described as pleasant and meals as satisfactory. Therapy programs are characterized as engaging and sometimes described as fun, which families associate with improved participation and recovery.

    Facilities and management: The physical plant is described as clean and well kept, with no pervasive odor concerns and maintained common spaces. Management earns praise in many accounts for attentiveness and responsiveness; however, some reviewers identify inconsistent managerial follow-through and a perceived prioritization of appearance or presentation in some contexts. Prospective families should consider observing both clinical and administrative interactions during a visit.

    Notable patterns and guidance for prospective families: The dominant themes are competent clinical care, strong rehabilitation and memory-care programming, and a clean, social environment. Counterbalancing these strengths are occasional issues with front-desk professionalism and variable staffing levels or administrative consistency. When evaluating the facility in person, consider observing staff–resident interactions at multiple times of day, asking for recent therapy outcome measures and staffing ratios, and discussing memory-care programming specifics to confirm the fit for your loved one’s needs.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Heritage House Rehabilitation & Healthcare Center

    Heritage House Rehabilitation & Healthcare Center is located at 281 S County Rd 200 E, Connersville, IN, 47331.

    About Heritage House Rehabilitation & Healthcare Center

    Heritage House Rehabilitation & Health Care Center in Connersville, Indiana, stands out as a vibrant community dedicated to making a difference in the lives of its residents and their families. From the instant you step inside, it is clear that the atmosphere is one of warmth, compassion, and support. The community strives to become an extension of each resident’s family, offering guidance and peace of mind to those navigating the challenges of healthcare decisions and rehabilitation needs. Every aspect of care is designed to foster comfort, dignity, and a sense of belonging.

    Short-Term Rehabilitation at Heritage House is carefully crafted to support individuals working to restore their abilities following life events such as strokes, cardiovascular conditions, orthopedic surgeries, or other debilitating health challenges. This rehabilitation program is tailored to the unique needs of each participant, focusing on helping them safely transition home with the skills and confidence needed to regain independence. Residents benefit from a broad spectrum of therapies—including physical, occupational, and speech/language therapy—delivered by a multidisciplinary team composed of doctors, nurses, therapists, social workers, and other care professionals. Notably, the Road to Recovery program brings together the patient, family, and care team within the first 72 hours of admission to map out a personalized plan with clearly defined discharge goals.

    The commitment to individualized wellness at Heritage House extends beyond rehabilitation. Residents have access to services such as wound care, rehabilitation screenings, fall prevention, contracture management, wheelchair positioning, mobility training, and strength-building wellness programs. The integrated approach emphasizes holistic health and utilizes the latest proven methodologies and treatments administered by clinicians who dedicate time to understand each person’s motivations and goals. Whether building aerobic conditioning or enhancing walking ability, the care plans are intended to improve overall strength, quality of life, and independence for all ages and levels of health.

    For those coping with Alzheimer’s disease or other forms of memory loss, Heritage House offers an innovative, structured memory care program. This research-based approach is rooted in person-centered, wellness-driven practices. The program provides stimulating activities that encourage independence and a healthy spirit within a secure, supportive environment. By focusing on the individual experience of each resident, the memory care services foster a strong sense of belonging and meaning, enabling individuals to enjoy the highest quality of life possible despite cognitive challenges.

    Long-Term Care at Heritage House is an excellent option for those who can no longer be cared for at home due to illness, injury, or frailty. Under the supervision of an attending physician, licensed nurses and specially trained health care aides, supported by an interdisciplinary team, deliver comprehensive care. This includes not only ongoing nursing support but also social services, engaging activities, and a continuation of therapy services to maintain the greatest possible independence. The environments are designed to be home-like, cheerful, and secure, promoting comfort and emotional well-being for every resident. The center supports various payment options, including Medicaid for qualifying individuals, with specialized assistance provided to guide families through the process.

    Understanding the importance of respite for caregivers, Heritage House also provides short-term respite stays. These temporary care arrangements allow home caregivers the chance to attend to other responsibilities, recuperate themselves, or enjoy personal time, secure in the knowledge that their loved one is in good hands. Each respite stay is personalized to ensure comfort and the appropriate level of care, and should the need for extended care arise, Heritage House stands ready to make those accommodations.

    Those facing terminal illness benefit from the center’s hospice and palliative care services, which focus on comfort, pain relief, and quality of life. The care approach assembles an interdisciplinary team—comprising physicians, skilled nurses, aides, volunteers, social workers, and clergy—dedicated to supporting both the physical and emotional needs of the patient and their family. Services include nursing care, respite care, counseling, social services, pharmacy support, and access to medical equipment and supplies, ensuring a compassionate, holistic approach to end-of-life care.

    Heritage House also offers outpatient therapy programs founded on clinically proven strategies to boost mobility, decrease inflammation and pain, and promote overall better health. All programs are coordinated with the individual’s personal physician, and treatments are guided by highly trained therapists who emphasize excellence, integrity, and customer service. Through a combination of advanced techniques and compassionate care, the center ensures that every patient receives personalized therapy designed to help them reach their health and wellness goals.

    With amenities such as a welcoming dining area, a cozy fireplace, a beautiful gazebo, a well-appointed lobby, and modern therapy spaces, Heritage House Rehabilitation & Health Care Center is a place where residents and their families can feel at home. The center invites families to explore the community and picture themselves or their loved ones thriving in an environment built on respect, compassion, and a genuine commitment to health and happiness.

    People often ask...

    Heritage House Rehabilitation & Healthcare Center offers assisted living, memory care, and skilled nursing.

    There are 13 photos of Heritage House Rehabilitation & Healthcare Center on Mirador.

    The full address for this community is 281 S County Rd 200 E, Connersville, IN 47331.

    No, Heritage House Rehabilitation & Healthcare Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Heritage House Rehabilitation & Healthcare Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Heritage House Rehabilitation & Healthcare Center directly. There is no cost for this service. We are compensated by the community you select.

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