Glen Oaks Health Campus

Glen Oaks Health Campus in New Castle, Indiana, has a strong focus on helping seniors live well by offering different levels of care depending on what each person needs, and you'll see they've got Assisted Living, Memory Care for those with Alzheimer's or other dementias, Skilled Nursing, and even options for folks who want more independence but might someday need more help. The campus is set up with roomy living spaces and pretty outdoor areas, and there's a resident garden that folks like to visit, and a bistro and a private dining room for spending time with friends or family over a meal, plus a salon so people can keep up their routines. Glen Oaks provides help round the clock, and nurses are on hand 24 hours a day to help with things like medication management, incontinence care, diabetic support, and more involved medical needs if they come up, and staff can also help with bathing or getting dressed if someone needs a hand.

People here often join in community programs and life enrichment activities, and there's a focus on making sure everyone gets a chance to take part in social events or quieter, personalized pastimes if that's what suits them, and they work to keep things lively but simple. Memory care services are set up in a way that helps reduce confusion and keep everyone safe, and folks who can't get around on their own can still be part of things because the site is handicap accessible. There's high-speed internet if folks or their families want to stay connected, pets are part of the community too, and the staff helps with meals and offers special nutritional support.

The facility offers rehabilitation therapies and transportation is available for appointments or trips out, and there's onsite laundry for convenience, which does make life a little easier. Glen Oaks Health Campus stays open all the time so help is always available, and it's got a good reputation in the area. The community aims to be a welcoming part of New Castle, with care options designed for changing needs and to support both health and daily living in a straightforward, caring way.

Glen Oaks Health Campus is managed by Trilogy Senior Living.

Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.