Jackson Ridge Healthcare Center

Jackson Ridge Healthcare Center, which folks may remember as Crestridge Care Center, sits at 1015 Wesley Drive in Maquoketa, Iowa, and people come from Maquoketa and towns like Bellevue, Preston, DeWitt, Dubuque, and Davenport for care, and the building itself holds up to 75 Medicaid and Medicare-certified beds, though the daily average is about 49 residents, which means there's room for both privacy and community. This place runs under QHC Management, LLC, as a for-profit business and isn't part of a hospital or a larger continuing care retirement community, and you'll see that the name has shifted over the years, but the focus is still on helping seniors with all sorts of health and daily living needs as simply as possible.

Residents live in private or semi-private rooms, all with their own bathrooms, where the spaces are fully furnished and include air conditioning, phones, WiFi, and regular housekeeping, with amenities like a dining room serving meals that meet dietary needs, along with a beauty salon, a small library, a computer center, fitness and gaming rooms, a garden, and outdoor space, plus wellness and therapy centers, and the staff supports community engagement with activities, day trips, and transportation for medical appointments or errands, so people don't feel shut away or left out. They host both resident-run and staff-planned events, along with open communication to families, flexible visiting, and help with special occasions, and there's a residential council so concerns are heard.

Jackson Ridge offers a wide mix of services and care programs, from assisted living and nursing home care to independent living and adult day care, memory care, transitional care, respite programs, hospice, and in-home nursing, and what makes it a bit unique is how there are areas with their own names, including two secure wings for memory care, one set up just for men and both with all the safety features like a full sprinkler system and accessible spaces, so those who need dementia or Alzheimer's care can have a secure, calming environment with routines, support 24 hours a day, and special activities that work to maintain dignity and purpose. There's also rehabilitation on site, so folks who need to recover lost function or strength can do so without having to go far from home, with services covering speech, occupational, and physical therapy, though the physical therapist is only on for a short time each day, but CNAs, LPNs, LVNs, and RNs are on staff at all hours, though the staffing is a bit on the lighter side when you look at the averages-around 28 minutes of RN care per resident per day, 42 minutes of LPN/LVN, and almost 145 minutes of CNA help, which are split among everyone.

Jackson Ridge handles many common health concerns in seniors, caring for people living with Alzheimer's, COPD, diabetes, heart conditions like CHF and IHD, depression, schizophrenia, hyperlipidemia, stroke, and related illnesses, and the average resident is about 73 years old, so the staff is familiar with these needs, and they work with geriatric consultants, local doctors, and specialists to keep care lined up and coordinated. Home health nurses and agencies are also part of what's available, so some folks get in-home help as needed, and families often get financial advice related to Medicare, Medicaid, and private insurance since the average daily billed amount is about $213, and everything's supposed to be all-inclusive to avoid confusion and surprises on bills.

The safety systems in Jackson Ridge include fire sprinklers throughout and a secure environment for memory care wings, and the facility's health inspection ratings sit in the middle at 3 out of 5, though other CMS ratings, like for staffing, quality, and long-term or short-term stays, are lower-1 or 2 stars out of 5 on recent reports-but there are no big fines or penalties issued. COVID-19 vaccination rates show most residents completed the main vaccine series, with 94.6% on record, and booster rates at 73%, while staff vaccination rates are a bit lower.

Jackson Ridge, in the end, is a local, mid-size senior care home focused on serving the elderly with many layers of medical, daily living, and rehabilitation support, in a space that's both safe and designed to feel like home, with simple routines, organized activities, and support for a range of medical and personal needs, but it's always worth looking closely at ratings, staffing details, and what services are available when weighing options.