Garden, spacious recreation room, and wide corridors
Clean common areas and regular room cleaning in positive accounts
Cons
Staffing shortages and uneven care across units
Delays in responding to call bells and resident requests
Inconsistent bathing and incontinence-care routines
Uneven staff-resident communication and respect
Pest-control and housekeeping consistency concerns
Limited responsiveness to family inquiries and care-transition requests
Variable meal quality
Gaps in tracking residents’ personal belongings
Summary of reviews
Experiences at Russell Park Rehabilitation & Living Center vary substantially. Some families describe friendly, attentive staff and good overall care, including positive experiences with rehabilitation services and physician communication. Other accounts raise concerns about staffing capacity and the consistency of care, particularly in the nursing unit. Families describe delays in staff response, inconsistent personal-care routines, and concerns about residents’ comfort and timely access to assistance. One family specifically expressed appreciation for compassionate care and communication during a resident’s final period.
Staff interactions are likewise described differently across reviews. Positive accounts characterize employees as welcoming, helpful, and respectful, while critical accounts describe communication as curt or insufficiently respectful and raise concerns about uneven attention to residents. Family members also describe difficulty getting responses from facility leadership or obtaining information about care and transfer options. These accounts suggest that communication and follow-through may be inconsistent.
Dining receives mixed feedback. Some residents enjoy the food and appreciate having several meal choices and the option to eat in the dining area, their room, or a recreation space. Others describe meal quality as inconsistent or express concerns about timely access to food and fluids. Activities include crafts, painting, crocheting, bingo, and other evening programming. The garden and large recreation room are viewed as useful amenities, and wide hallways are appreciated; one review notes that a shared room can feel tight when both residents use wheelchairs. Several accounts praise clean common areas and regular room cleaning, while others raise housekeeping and pest-control concerns. Reviews also identify inconsistent handling of residents’ belongings. Overall, the positive reports on staff, therapy, activities, and amenities are counterbalanced by recurring concerns about staffing, responsiveness, personal care, communication, and consistency between care areas.
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Medicare Ratings
1·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Russell Park Rehabilitation & Living Center is located at 158 Russell St, Lewiston, ME, 04240.
About Russell Park Rehabilitation & Living Center
Russell Park Rehabilitation & Living Center sits in Lewiston, Maine, near Bates College, in a single-story building that's been newly renovated with nice landscaping and a garden area where folks can sit outside and visit or just relax, and with a total of 103 beds in a continuing care community, though one list shows 62 beds and another has a certified total of 50 beds with about 45 residents daily, so the exact capacity may depend on the care type. Residents can choose between private and semiprivate rooms, and the place looks to give a homey feel with spacious rooms, personalized touches, and a roomy dining area where meals are served tableside. Staff handle housekeeping, laundry, medicine, and daily needs, and there's always someone on hand to help, whether you need post-surgery care, wound care, help with walking, or behavioral support.
Russell Park offers a range of care options, from independent and assisted living to skilled nursing, memory care services, and short-term rehab stays, plus long-term nursing home care for folks who can't live on their own. There are rehabilitation and restorative care services, with in-house therapy staff bringing physical, occupational, and speech therapy six days a week, and they offer both inpatient and outpatient rehab. Activities fill the calendar, drawing in families and the local community, and you'll see things like exercise in the gym, social programs, outings, and a hair salon for residents as well as computer access, Wi-Fi, and cable TV. Meals come with meal service, the day-to-day chores get handled, and the focus stays on supporting independence and keeping everyone as engaged and active as they want.
The staff are trained in skilled nursing and memory care, handling everything from IV medications, wound care, and ostomy care to everyday support with bathing, grooming, or getting around. Russell Park works closely with families to figure out care needs and builds personalized plans for each resident based on what works best for them.
The facility accepts Medicaid and has a formal process for families or new residents who want to tour the place or ask questions, and there's a map online to help with directions, plus staff there to meet visitors. The place belongs to North Country Associates, and ownership sits with John Orestis as a for-profit corporation. Inspection reports have found a number of deficiencies, including some related to infection control, and records show a nurse turnover rate that's a bit higher than the state average, plus slightly fewer nurse hours per resident compared to state numbers, which is something families might want to note. Overall, Russell Park offers a mix of medical care, therapy, activities, and support in an environment made to feel comfortable and welcoming for adults age 55 and older who need different levels of help as they age or recover.
People often ask...
Russell Park Rehabilitation & Living Center offers assisted living, memory care, and skilled nursing.
There are 2 photos of Russell Park Rehabilitation & Living Center on Mirador.
The full address for this community is 158 Russell St, Lewiston, ME 04240.
No, Russell Park Rehabilitation & Living Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Maine, the DHHS Division of Licensing & Certification licenses assisted living and residential care facilities, posting statements of deficiency and plans of correction.
License number
0161
Facility type
Residential Care
Inspection Reports
28
Reports
85
Citations
21
Complaints
3
Years
12 Jun 2025Renewal
12 Jun 2025Renewal
Found no deficiencies. Substantial compliance with emergency preparedness and life safety code requirements was observed.
21 May 2025Complaint
21 May 2025Complaint
Observed multiple deficiencies in care quality and safety, including privacy/privacy curtains, medication management, safety hazards, and staff training gaps.
§483.10(i)(4)Privacy curtain
§483.10(e)(1); §483.12(a)(2)Right to be Free from Chemical Restraints
§483.25Quality of Care
§483.75(h)In-Service Training for Nurse Aides
§483.25(d)Free of Accidents Hazards/ Supervision/ Devices
21 May 2025Complaint
21 May 2025Complaint
Investigated found multiple deficiencies across environmental conditions, resident care, safety, medication management, staffing, and dietary services indicating noncompliance with federal requirements.
42 CFR 483.10(i)Safe environment
42 CFR 483.12(a)(2)Right to be free from chemical restraints
42 CFR 483.21(b)(1)-(3)Care planning
42 CFR 483.25Quality of care
42 CFR 483.25(d)(1)-(2)Accidents/safety
42 CFR 483.25(i)Respiratory care
42 CFR 483.35(d)(7)Nurse aide in-service training
42 CFR 483.45Pharmacy services
42 CFR 483.45(h)Storage/Labeling of drugs
42 CFR 483.60(i)Food safety and sanitation
42 CFR 483.60(i)(4)Garbage disposal
42 CFR 483.95(g)Nurse aide in-service training
20 May 2025Renewal
20 May 2025Renewal
Found deficiencies related to egress, sprinkler maintenance, corridor doors, fire drills, and essential electrical systems.
NFPA 101; Life Safety Code, 2012 Edition (Means of Egress - General)Means of Egress - General
NFPA 101; NFPA 25; NFPA 99; NFPA 110; NFPA 111Sprinkler System - Maintenance and Testing
NFPA 101; 19.3.5; 19.3.6.3.6; 42 CFR Part 483Corridor - Doors
NFPA 99; NFPA 110; NFPA 111; NFPA 70Electrical Systems - Essential Electric System
20 May 2025Renewal
20 May 2025Renewal
Identified multiple life-safety deficiencies affecting means of egress, fire protection systems, corridor doors, fire drills, and emergency power readiness.
NFPA 101 Life Safety Code, 2012 Edition, Sections 18.2.1, 19.2.1, 7.1.10.1Means of Egress - General
NFPA 101; NFPA 25; NFPA 101 sections 19.3.5.1; 9.7.5; NFPA 25, Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems, 2011 editionSprinkler System - Maintenance and Testing
NFPA 101 Life Safety Code, 2012 Edition, Sections 19.7.1.4 through 19.7.1.7Fire Drills
NFPA 110; NFPA 99; NFPA 70; NFPA 111; NFPA 70 (700.10)Electrical Systems - Essential Electric System
18 Dec 2024Complaint
18 Dec 2024Complaint
Found deficiencies in medication management and missing signed orders for psychotropic medications during a complaint investigation.
7.1.6Medications and Treatments
7.2.4.1Medications and Treatments
18 Dec 2024Complaint
18 Dec 2024Complaint
Investigated medication orders and found missing signed practitioner orders for psychotropic medications and incomplete PRN instructions for a resident.
7.1.6Medications and Treatments
7.2.4.1Medications and Treatments
04 Oct 2024Complaint
04 Oct 2024Complaint
Verified compliance with long-term care requirements after follow-up on prior complaints.
13 Aug 2024Complaint
13 Aug 2024Complaint
Found deficiencies across infection control, catheter management, medication consent, record privacy, and call-bell accessibility.
42 CFR 483.10(e)(3)Reasonable Accommodations
42 CFR 483.25(e)(1)-(3)Incontinence
42 CFR 483.45(e)Psychotropic Medications
42 CFR 483.20(f)(5), 42 CFR 483.70(h)(1)-(5)Resident Records Privacy/Identifiability
42 CFR 483.80Infection Prevention and Control
13 Aug 2024Complaint
13 Aug 2024Complaint
Investigated allegations of deficient practice and found deficiencies in call bell placement, infection prevention, and protection of resident identifiable information.
CFR(s): 483.20(f)(5), 483.70(i)(1)-(5)Resident Records - Identifiable Information
CFR(s): 483.80(a)(1)-(4); 483.80(e); 483.80(f)Infection Prevention & Control
CFR(s): 483.80(d)(1)-(2)Influenza and Pneumococcal Immunizations
CFR(s): 483.80(d)(3)(vii)COVID-19 Immunization
14 Mar 2024Complaint
14 Mar 2024Complaint
The investigation found deficiencies in resident care and safety across several areas, including bathing, privacy, and recordkeeping.
13 Mar 2024Inspection
13 Mar 2024Inspection
Identified deficiencies in medication storage temperature monitoring and in handling expired medications.
Chapter 113, 7.2Medications and Treatments - 7.2
Chapter 113, 7.7Expired and Discontinued Medications - 7.7
12 Mar 2024Renewal
12 Mar 2024Renewal
Identified several fire-safety deficiencies, including inadequate fire protection for fixed window assemblies, lack of fire-retardant treatment for drapes and curtains, issues with corridor doors, and incomplete fire drills.
NFPA 101 Life Safety Code, 2012 Edition, Sections 19.3.6.2.7 and 8.3.3Fixed fire window assemblies
NFPA 101 Life Safety Code, 2012 Edition, Sections 19.7.1.4 through 19.7.1.7Fire Drills
NFPA 101 Life Safety Code, 2012 Edition, Sections 19.7.5.1(1)Draperies, Curtains, and Loosely Hanging Fabrics
12 Mar 2024Renewal
12 Mar 2024Renewal
Observed multiple fire-safety deficiencies including inadequate wall and door construction, unsafe glazing, and improper window and fabric conditions, along with incomplete fire drills and related signage concerns.
NFPA 101; Life Safety Code 2012 Edition, Sections 19.3.6.2.7 and 8.3Corridors – Construction of Walls
NFPA 101; LS C 2012 Edition, Sections 19.3.7.6.2 and 8.5Smoke Barrier Door Glazing
NFPA 101; LS C 2012 Edition, Section 19.7.1.6Fire Drills
NFPA 101; LS C 2012 Edition, Section 19.7.5.1 (1)Draperies, Curtains, and Loosely Hanging Fabric
13 Feb 2024Complaint
13 Feb 2024Complaint
Investigated a complaint and found deficiencies in respiratory care and infection control, including improper handling/storage of oxygen equipment and gaps in infection prevention practices.
483.25(i)Respiratory/Tracheostomy Care and Suctioning
483.80(a)(1)(2)(4)(e)(f)Infection Prevention & Control
13 Feb 2024Complaint
13 Feb 2024Complaint
Investigated a complaint and found not in substantial compliance due to infection prevention/control weaknesses and improper handling/storage of oxygen-related equipment.
42 CFR Part 483 Subpart BOxygen policy and storage of respiratory equipment
42 CFR 483.80Infection prevention and control
27 Nov 2023Complaint
27 Nov 2023Complaint
Concluded substantial compliance with Life Safety Code standards for the physical environment; no deficiencies cited.
24 Oct 2023Complaint
24 Oct 2023Complaint
Investigated a complaint and found multiple deficiencies in safety-related areas, including cooking facilities, corridors, hazardous areas, and electrical systems.
—Cooking Facilities
—Corridors - Areas Open to Corridor
—Hazardous Areas - Enclosures
—Building Services - Other
—Electrical Systems - Maintenance and Testing
—Electrical Systems - Essential Electric System
—Electrical Equipment - Other
24 Oct 2023Complaint
24 Oct 2023Complaint
Identified multiple life-safety and electrical deficiencies related to corridor openness, hazardous-area enclosure, and generator/electrical testing and maintenance.
NFPA 101 Life Safety Code (2012 Edition)Corridors - Areas Open to Corridor
NFPA 101 Life Safety Code (2012 Edition), 18.3.2.5.1–18.3.2.5.4; 19.3.2.1.3Hazardous Areas - Enclosure
NFPA 101 Life Safety Code (2012 Edition)Building Services - Other
NFPA 101 Life Safety Code (2012 Edition), Sections 6.3.3, 6.3.3.1.5, 6.3.3.2, 6.3.4.1, 6.3.4.2Electrical Systems - Maintenance and Testing
NFPA 101 Life Safety Code (2012 Edition)Electrical Systems - Maintenance and Testing
NFPA 101 Life Safety Code (2012 Edition)Electrical Equipment - Other
24 Oct 2023Complaint
24 Oct 2023Complaint
Investigated a complaint and determined substantial compliance with applicable long-term care requirements.
27 Jun 2023Complaint
27 Jun 2023Complaint
Investigated a complaint and concluded substantial compliance with long-term care requirements.
27 Jun 2023Complaint
27 Jun 2023Complaint
Investigated a complaint and determined substantial compliance after an unannounced onsite visit.
21 Jun 2023Complaint
21 Jun 2023Complaint
Investigated a medication error in which a resident received a roommate's medications due to failure to verify the correct resident before administration.
R 299Medications and Treatments
13 Jun 2023Complaint
13 Jun 2023Complaint
Investigated complaints and determined substantial compliance with long-term care requirements. Found no deficiencies.
Disclaimer
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