Creekside Residences

    19800 Tranquility Cir, Hagerstown, MD 21742
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.31·(16)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      4.4
    • Value

      1.0

    Pros

    • Contemporary, well-maintained building
    • Indoor heated pool with lift
    • On-site fitness center and exercise classes
    • Engaging activities and social programming
    • Spacious, sunny rooms with hardwood floors
    • Large individual cottages and open floor plans
    • Well-kept grounds and outdoor seating areas
    • Helpful, knowledgeable, and respectful staff
    • Supportive memory-care unit with active engagement
    • Positive short-term rehabilitation services
    • Informative, unhurried tours
    • Accessible parking and garage options
    • Flexible dining options with a dedicated dining room

    Cons

    • Inconsistent staffing levels
    • Limited nursing coverage during some shifts
    • Variable caregiver responsiveness and conduct
    • Inconsistent management follow-through on commitments
    • Dining not physically connected to certain living units
    • Upfront fees and financial-transparency concerns

    Summary of reviews

    Creekside Residences is described overall as a modern, well-maintained senior living campus with a range of residential formats (including cottages and larger open-plan apartments) and both independent and memory-care services. Physical attributes are frequently cited as strengths: sunny rooms, hardwood floors, spacious layouts, attractive grounds with outdoor seating, and amenities such as an indoor heated pool with a lift, a fitness area, and a dedicated dining room. The facility also benefits from convenient parking and proximity to a hospital, which some families noted when considering levels of care.

    Care and staff receive mixed but predominantly positive commentary. Many accounts highlight staff who are knowledgeable, kind, respectful and unhurried during tours, and several families described an encouraging teamwork culture in the memory-care unit with active engagement for residents. Short-term rehabilitation experiences were described positively by visitors who noted helpful therapists and staff. At the same time, a subset of comments raised concerns about operational consistency: reviewers noted periods of limited nursing coverage, sometimes sparse staffing levels, and variability in caregiver responsiveness and conduct. These operational patterns appear most salient when residents require more intensive or round-the-clock clinical attention.

    Dining and activities are commonly reported as strengths. Reviewers described the dining room as pleasant, food quality as generally good, and meal-service that includes two main meals with a third-option offering. The community’s social programming is well-regarded — activities such as music, shows, singing, bingo, exercise classes, and casual porch conversations were frequently mentioned as contributing to an upbeat social environment and resident engagement.

    Management and administrative matters show a mixed pattern. Tours are typically informative and unhurried, and staff generally communicate in a helpful manner. However, several comments indicate inconsistent follow-through on administrative promises and questions about upfront move-in fees and financial transparency. Additionally, the physical layout places dining spaces separate from some living units, which may be an inconvenience for residents who prefer immediate access to dining areas.

    Taken together, Creekside Residences presents as an attractive option for prospective residents seeking modern facilities, active programming, and supportive memory-care or rehab services. Prospective residents and families should confirm current staffing and nursing coverage levels for the specific unit of interest, clarify the facility’s fee structure and any required upfront payments, and discuss how dining access and higher-acuity care needs are handled in practice. These targeted questions will help align expectations with the operational realities reported by others who toured or lived at the community.

    Reviews written on Mirador

    We have no reviews to show about Creekside Residences.

    Help other families by writing a review about your experience with this community.

    Location

    Creekside Residences is located at 19800 Tranquility Cir, Hagerstown, MD, 21742.

    About Creekside Residences

    Creekside Residences sits in Hagerstown, Maryland with two attractive campuses close to Interstates 81 and 70, so it's easy to get to and from, and there's plenty there for seniors with different needs too, because they've got independent living at 19800 Tranquility Circle along with assisted living, memory care, skilled nursing, rehabilitation, home care, and respite care, which means folks can get care for all stages of aging, and there are spacious one and two-bedroom apartments with kitchens or kitchenettes, large wheelchair-friendly bathrooms, washers and dryers, and cable TV or internet, so living spaces are pleasant and practical, but they also put a focus on safety with features like sprinkler systems and easy access for those using wheelchairs. The staff includes professional nurses and personal care assistants who know what residents need and help with eating, bathing, a bit of walking or wheelchair assistance, dressing, and anything else needed day to day, and there's a memory care team with experience and programs for those with dementia or Alzheimer's. They have small home-style care settings where staff and residents get to know each other, which a lot of people say works better than bigger places, and it really helps with privacy and keeping folks comfortable. You'll find plenty to do-arts and crafts, music, outings, fitness and wellness programs or just outdoors on tree-lined paths, putting greens, a gazebo, picnic areas, or in game rooms and activity rooms, plus there are social events like ice cream socials, community meals, group exercises, and visiting families can use private dining rooms or guest parking. Creekside Residences also offers therapy and rehabilitation, pharmacy and medication help, wound care, podiatry, and occupational therapy, so most medical needs are covered on site, and there are transportation options for outings and appointments, which makes life a bit simpler. Housekeeping, laundry, linen service, and maintenance are available, and there's pet-friendly policy options for folks who want to bring a pet. Staff and advisors are available every day, weekends included, to explain care levels, answer questions on services or availability, and help with move-in or waitlist processes, and you can look at several entrance fee plans if thinking about joining the Continuing Care Retirement Community model. The environment at Creekside emphasizes respect, privacy, and a sense of community, with specialized programming and activities for memory care and support for people needing skilled nursing, so whatever the level of assistance needed, residents get an individualized care plan and plenty of chances to enjoy both quiet moments and group activities. The facilities remain clean, well-kept, and with a 3.5-star rating, many have deemed it very good for the area, so if looking for reliable senior care options in Hagerstown, Creekside Residences does offer a full range, from independent living through advanced health services, all in a setting designed for both activity and comfort.

    People often ask...

    Creekside Residences offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 14 photos of Creekside Residences on Mirador.

    Yes, Creekside Residences allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 19800 Tranquility Cir, Hagerstown, MD 21742.

    No, Creekside Residences does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Maryland, the Department of Health's Office of Health Care Quality licenses assisted living programs and publishes the results of its surveys and complaint investigations.

    License number354
    StatusActive
    Facility typeAssisted Living Program
    Capacity56 residents
    EffectiveFebruary 1st, 2000
    Special certificationAlzheimer's Care: Mild, Moderate, Severe
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Creekside Residences. The information above has not been verified or approved by the owner or operator. For exact information, please contact Creekside Residences directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Creekside Residences?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 37 facilities$3,181/mo
    2. 50 facilities$3,292/mo
    3. 29 facilities$3,225/mo
    4. 29 facilities$3,218/mo
    5. 36 facilities$3,117/mo
    6. 22 facilities$3,207/mo
    7. 21 facilities$3,299/mo
    8. 14 facilities$3,064/mo
    9. 49 facilities$3,292/mo
    10. 40 facilities$3,670/mo
    11. 14 facilities$3,064/mo
    12. 13 facilities$3,064/mo
    © 2026 Mirador Living